After reading the reviews, I nearly decided to not go to the hotel and just drive home in the middle of the night (500km). I am so happy I went to the hotel to check! I’m in room 45 and it is totally fine. Yes the floor has not seen a broom in a while, but there is no smell, no lice, no bugs. The shower and sink are clean. The bed and sheets are clean. The towels are clean. The bed has a nice matras and the room is super quiet. The shared bathroom was clean too. It is not a 5-star hotel, but it is much much better than everyone is desrcibing. It truly is fine. I am a woman and did not feel afraid at all! Please just go and check it out. In all honesty, I would rate it I think 3 out of 5 stars. It is the cheapest in the whole city and the price quality compared to the room quality is perfectly fine. It is not how people describe it below, at least not room 45, totally ok the room. I would stay here again.

The service is incredible, we arrived very late at night but they stayed and waited for us. They are super nice and available for any questions 👍 thank you again and sorry for making you waiting! The location is perfect and very handy, there is wifi, the room is really great! I highly recommend this hotel, we came here as a couple and we are both pleased, we can rest well here. This hotel deserves way more stars in googlemaps!! Thank you very much again, Emma

There was no toilet in my hotel room. There were only 2 toilets in the lobby of the hotel, and this hotel did not feel safe. The lobby is very creepy at night. At night, I woke up because I heard someone trying to break into my hotel room. He kicked the door many times. The elevator did not work. Butt the price is cheap. ONLY STAY HERE IF YOU CAN'T FIND A HOTEL WITHIN 2KM OF THE TRAIN STATION!!!!!!.

I'm really not the type of person to write bad reviews, but I'll make an exception with a heavy heart. Still, I'll start with the positives: the hotel staff are very friendly and the location is impeccable, literally two minutes' walk from Hamburg central station, however... The place is terribly dirty. The floor hasn't seen a broom in ages, the bathrooms - because there's no toilet inside the rooms - are shared and equally dirty. The rooms smell bad and my bed in the first room I stayed in - because I had to change - had bed frames missing. Broken lift, clearly pointless furniture, old and broken and all extremely uncomfortable. It was a last minute hotel that I had to accept on an exceptional basis for three nights, but I would honestly never go back. I'd rather not travel than stay here again and that's pretty sad because with a bit of organization and cleaning it could be a great hotel.

Room was not clean, better wear shoes in the room. Sheets and towels were clean (but found some hair in those). Cheapest price we found when booking on the same day (in July) so it is what it is. Staff was friendly!

I request for all All People, One formation For This Hotel , You Don’t Gève. This hôtel rooms because this hôtels is All Time Need cash and the Room is all so Darty all so the réception this hôtel Is Not Got

I wish I could add pictures. We ran away from that place as soon as we got in. Incredibly dirty, dust everywhere, random stuff left in the room, rotten food in the fridge, glad I haven't seen the toilet.

Worst hotel ever, dirty and with no love, everything is kind of broken, the shared toilet was a mess, elevator broken, noisy, surprisingly the bed was clean and no bedbugs.

Just don't. Find a hostel instead. It will be cheaper and better in every single way.

Just disgusting. Nothing else. The only good thing is ita close to the train station

This is a hotel to sleep in and nothing else, which is normally fine. But the rooms are small, dated and thrown together. They had squeezed an extra bed into our room which made a small room even smaller. No en suite. Communal toilets and showers are pretty standard in a lot of German hotels, which is fine, but keep this in mind when considering booking this hotel.

Room small, shower not in great condition, smell of cigarette smoke, couldn't get refund on Euro 564 when I checked out less than two hours after check-in because I only saw the room after I paid (now I know why). Lost money, but worth it instead of staying there. Should not even be recommended for stays longer than a day.

OK for a last minute, single night stay if you are desperate. There were blood stains on my duvet cover, the floor of our room was covered with muck like it had never been vacuumed.Our room had a shower but the glass faced directly onto the beds, not great for sharing with my Dad. Like the rest of the hotel the toilets are small and poorly maintained, only one toilet for each floor. I never saw the same staff member twice, every night a different receptionist. When we asked for more milk at breakfast the staff added water to the milk jug and said "there you go". When we asked for actual milk, and more hot water for tea, he got angry like we were being unreasonable. He then only brought enough water for two cups, even though there were 5 of us eating. When we came home last night there were police in the lobby who then started banging on doors all through the hotel.

The worst hotel it has the small rooms and reception has not the good behaviour

Do not come to this hotel unless you hate yourself. Almost everything that can go wrong has gone wrong in this hotel. No light in room, clogged plumbing and a manager who dose not care about people staying or working there. This is not a hotel it is a disgrace.

DON'T GO TO THIS PLACE!!! I don't even want to call it "hotel", super dirty and disgusting. When we arrived, they said the sink of room that we booked is broken, so we have to change to a double beds room, then elevator is broken too, we have to carry luggage to 5th floor. Then the room is super small and dirty, dust everywhere windows are also broken, can't close it well and we heard so many noise from outside, people's shouting, all the traffic etc. Not mention about the shared bathroom (outside of your room) super smelly, the toilet is dark brown ish color and the shower you couldn't even want to look, full of hairs and dirty used towel on the floor. I don't really know how long they clean the room and bathroom, it seems not at all.... This is the most terrible hotel experience that I had in my life so far... The photos are NOT accurate at all.