Pränatalzentrum

Medical clinic

🫤 It's a shame our 5-year-old son came to the appointment because we wanted to find out today whether it would be a brother or a sister. Unfortunately, only one companion was allowed in. So I had to stay outside as a partner. This is absolutely not appropriate for such big moments in life.


Address

Altonaer Str. 61, 20357 Hamburg, Germany

Website

www.praenatalzentrum.de

Contact

+49 40 4329260

Rating on Google Maps

4.10 (44 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 7 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Carsten L. 9 months ago on Google • 7 reviews
    It's a shame our 5-year-old son came to the appointment because we wanted to find out today whether it would be a brother or a sister. Unfortunately, only one companion was allowed in. So I had to stay outside as a partner. This is absolutely not appropriate for such big moments in life.
    4 people found this review helpful 👍

  • 5/5 Scarlette S. 1 year ago on Google • 3 reviews
    I was extremely satisfied 😌. The bad reviews scared me a bit but when I got there, reception was very friendly. The receptionist with a black hair was so nice and explained everything to me in English the best she could. The waiting hours was not much. It got to my turn in less than 15mins. Dr. Schaff explained everything with a smile and made me really comfortable☺.
    2 people found this review helpful 👍

  • 5/5 Frida S. 2 years ago on Google • 66 reviews
    Great experience. Staff are very friendly. Dr. Tavares de Sousa is amazing, professional, and extremely kind. Would recommend her to any future mama.

  • 5/5 Mandy B. 1 year ago on Google • 4 reviews
    Yesterday we had an appointment for the first trimester screening with Dr. Med. M. Tavares de Sousa. My husband and I felt very well looked after and well advised. The examination was explained to us in an understandable way. Conversation afterwards at eye level. We can recommend the doctor without reservation! Employees at the registration desk, in the laboratory when taking blood, also have a friendly tone! Unfortunately this is no longer the norm.
    1 person found this review helpful 👍

  • 5/5 Behnaz M. 10 months ago on Google • 18 reviews
    I was there for the third time today for treatment and each time I was with a different doctor. Due to time constraints I had to postpone it that way. I have to say I came out super satisfied every time!!! The entire team is very nice and competent doctors are there. Thanks

  • 5/5 Katharina W. 5 months ago on Google • 13 reviews
    I was here for the first trimester screening and was treated very kindly and felt like I was in good hands.

  • 5/5 Katja E. 1 year ago on Google • 8 reviews
    I was very lucky today to see Dr. Schulz-König to have an appointment. Here you will encounter empathetic SPECIALIST (!) staff and the latest medical equipment. Rarely have I experienced such good advice. In my opinion, this practice is highly recommended for first trimester screening!!

  • 5/5 Sara M. 9 months ago on Google • 6 reviews
    I went to the practice for an ultrasound this week. I was received very warmly on the phone and when I was there. The practice also looks very nice. Dr. Tavares de Sousa explained to me very well and was very sensitive during the examination, which made the moment of seeing the baby with the ultrasound on the big screen really nice. I can only recommend the practice.

  • 5/5 Deni K. 9 months ago on Google • 5 reviews
    I am from Dr. Tavares de Sousa just loved it. Your insight and expertise cannot be topped. Always my pleasure. 10 stars!!!!!!

  • 5/5 Kathi R. 9 months ago on Google
    Freundliches Praxisteam. Helle Praxis. Freundliche Ärztin, die alles ganz genau erklärt hat. Habe mich gut betreut gefühlt.

  • 1/5 C. G. 5 months ago on Google • 1 review
    Absolutely bad experience! The prenatal center is really bad and definitely not recommended. Unfortunately! We went there on a recommendation, but had to experience that the work there was superficial, data protection was not taken seriously, doctors were sometimes very superficial and not sensitive, but that's exactly what you want during pregnancy. No instructions for filling out staff questionnaires. Taking blood was a disaster and very unpleasant. We were registered for the “non-invasive prenatal test/blood test” NIPT Trisomy 21 including gender determination. This was also confirmed to us when we registered and also by the treating doctor, Ms. Dr. Cetine. Unfortunately, the doctor forgot to put a cross on the gender determination order sent to the laboratory! Then it started, the first call from Dr. Cetin with confusing stories and data after the blood results, she told us completely wrong data and personal information of another patient on the phone until we stopped her and said that it couldn't fit. Then she just said, “Oh, then I must have swapped the pieces of paper…”! That was the opposite of competent and very worrying. On the second attempt, at least we hope, she gave us the correct information on the phone. Then, the second call from her to determine the sex, she said it didn't work in the laboratory because we hadn't put an X on an application from the prenatal center to the laboratory. Strangely enough, the application clearly states exactly in the area to be filled out by the doctor! It doesn't say to be filled out by the patient! So she wanted to blame us for her misconduct and obvious incompetence, that was a bottomless impudence! We don't know the gender, although we really wanted to know and had expressly said so several times and it was understood. At the end, Ms. Celic said that it was just bad luck, people also make mistakes and that's right, mistakes can happen, but then you have to be responsible for the mistakes and admit them. The laboratory could have determined the gender retrospectively based on the available values, but unfortunately no one stood up for us, that's really sad and really bad service and zero appreciation for the patients. They could have corrected the mistake, but they didn't, so, grade: 6. No pregnant woman should go here and if she does, she should question EVERYTHING and ideally have everything confirmed in writing.
    1 person found this review helpful 👍


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