Friendly staff, good prices and relaxed shopping. I thought it was good.

Unfortunately, it's terribly bad. As a customer who has to explain to young migrants what offers are currently on offer in Reno, it's probably a shame! The head isn't just for styling hair! It's a shame. With a service like this, you should go to the competition!

We were there to buy shoes for both children. The sales staff camouflages themselves among the other customers and can only be found via their name badge - active customer service is different! We wanted to have feet measured. Result: The shoe size that was determined differed by 3 sizes from the one that the orthopedic technician had determined for the insoles the day before... and she didn't even measure the little one... But even without sales staff, we found shoes that fit the flow and insoles...the shoes at Reno are better suited for this than the ones at Deichmann.

I am very disappointed with the manager and an employee. I bought a pair of boots shoes in fall 2021. At home I discovered that one of the shoes had a manufacturing defect. I was able to complain about the shoes without any problems, but since there were no longer any in my size in the store, I was promised that I would be called as soon as the new delivery arrived. I also had my shoes impregnated for 3.80 euros, the price couldn't be refunded, but the new shoes should be impregnated at no extra charge. I'm still waiting for their call to this day!!!!!! At least a voucher could have been given for the waterproofing. For some people, 3.80 euros isn't much, but a homeless person would definitely have been very happy about it!!

Fake discounts! First it was called branch closure and now “Black Reno Deal - new goods every day” 👎

Absolutely sad selection of shoes, it's rather unfavorable for young people.

Not too much variety this shop is located inside the shopping mall Billstead center.

Large selection of comfortable shoes, attentive service... There are always special offers on many branded shoes. Always happy.

The young saleswoman was very friendly and tried to find a pair of shoes in another branch. By subscribing to the newsletter we saved 10%

Good

(Translated by Google) Clean and orderly. (Original) Sauber und ordentlich.

(Translated by Google) The employees help with the search and find the right shoes. Fine (Original) Die Mitarbeiter helfen beim Suchen und finden die richtigen Schuhe. Prima

(Translated by Google) Very nice and friendly ladies with a lot of competence .... (Original) Sehr nette und freundliche Damen mit viel Kompetenz....