2/5 E A W. 1 month ago on Google • 2 reviews New
I
hate
to
do
reviews
like
this
because
I
know
how
hard
it
is
as
a
business
owner
to
provide
good
service.
I
had
an
extremely
disappointing
experience
at
Buzo
restaurant
and
would
not
recommend
it
to
anyone.
From
the
moment
I
walked
in,
the
front
desk
staff
were
unfriendly
and
unwelcoming.
Despite
my
patience,
I
had
to
wait
for
nearly
an
hour
to
be
seated,
only
to
then
endure
another
40-minute
wait
for
our
dinner
to
arrive.
Even
the
drinks
we
ordered
took
an
eternity
to
be
served.
It
was
evident
that
the
manager
lacks
the
necessary
skills
to
efficiently
run
a
restaurant,
as
there
seemed
to
be
a
severe
shortage
of
staff
on
a
busy
night.
The
high
prices
at
Buzo
did
not
justify
the
extensive
waits
and
lackluster
service.
What
truly
irked
me
was
the
mandatory
service
charge
that
was
added
to
the
bill,
preventing
me
from
tipping
the
server
directly.
This
felt
like
a
money-grabbing
tactic,
as
it
gave
the
establishment
control
over
how
much
they
would
receive
in
tips.
This
is
completely
unacceptable
and
felt
like
a
rip-off.
Overall,
the
exorbitant
cost,
subpar
taste,
and
excruciatingly
long
wait
times
make
dining
at
Buzo
a
regrettable
decision.
Until
significant
improvements
are
made
to
the
service
and
overall
experience,
I
would
advise
against
choosing
Buzo
as
a
dining
destination.