ATOS Klinik Heidelberg image

ATOS Klinik Heidelberg

Private hospital ā€¢ Orthopedic clinic ā€¢ Orthopedic surgeon ā€¢ Sports medicine physician

šŸ˜  My mother had minor back surgery their, the doctor who made the surgery, Dr.File, ruined her back and she has been living in sever pain for years. Shes had to have several other surgeries at real hospitals in germany to repair the damage. The doctors who are carrying out the reparative surgeries wer... People often mention operation, time, staff, Professor, Becher, friendly, knee, doctors, appointment, sehr,


Address

BismarckstraƟe 9-15, 69115 Heidelberg, Germany

Website

atos-kliniken.com

Contact

+49 6221 9830

Rating on Google Maps

4.30 (187 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8ā€ÆAM to 9ā€ÆPM
  • Thursday: 8ā€ÆAM to 9ā€ÆPM
  • Friday: 8ā€ÆAM to 9ā€ÆPM
  • Saturday: 8ā€ÆAM to 9ā€ÆPM
  • Sunday: 8ā€ÆAM to 9ā€ÆPM
  • Monday: 8ā€ÆAM to 9ā€ÆPM
  • Tuesday: 8ā€ÆAM to 9ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: operation (14) time (10) staff (10) Professor (9) Becher (9) friendly (9) knee (9) doctors (8) appointment (8) sehr (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kareem K. 6 years ago on Google
    My mother had minor back surgery their, the doctor who made the surgery, Dr.File, ruined her back and she has been living in sever pain for years. Shes had to have several other surgeries at real hospitals in germany to repair the damage. The doctors who are carrying out the reparative surgeries were shocked at what they did to her at ATOS. If you want quality treatment, go to a university hospital
    15 people found this review helpful šŸ‘

  • 5/5 Julia R. 1 year ago on Google ā€¢ 13 reviews
    I can recommend the ATOS Clinic without reservation. After the orthopedists in my area couldn't help me, a colleague sent me to the ATOS Clinic or to Professor Becher. Organizationally everything went smoothly. The appointment and the date for the operation went very quickly. The employees were very friendly at all times and email queries were also dealt with quickly. I came to Professor Becher shortly after a bilateral kneecap dislocation. He took a lot of time to investigate and make a decision. Professor Becher is not only competent, but also very human and friendly. I arrived the day before the operation. Before and of course especially after the operation, the nursing staff looked after me with a lot of patience and passion. The anesthetists were also extremely friendly and patient. The same applies to the physiotherapists. A lot of time was taken to practice walking with crutches. Here you feel well looked after, in good hands and of course, above all, treated medically at a top level. I already knew in advance that my health insurance or the benefit would not pay everything. However, despite the private costs, I would choose this clinic again and again! Update after 2nd operation: I have now completed my second operation at the ATOS Clinic. Again I can only confirm my positive overall impression. The care from Professor Becher, the anesthesia and the care on the ward were outstanding. I also really liked the physiotherapy. I am a rather cautious person, but I was well supported and motivated to walk with crutches and run the stairs without fear. So I'm getting along very well at home now. My right knee, which was operated on in December, now gives me the necessary, secure support - an absolutely convincing result! I would particularly like to thank Professor Becher, who once again convinced me with his professional expertise and friendly, approachable manner that I was and continue to be in very good hands. I would also like to thank the nursing staff on ward 1 for their loving care and patience. Here you can really relax after an operation and feel well looked after. A special thanks goes to Sister Antje and Sister Heike!
    13 people found this review helpful šŸ‘

  • 5/5 Kevin S. 4 months ago on Google ā€¢ 111 reviews
    I had two knee operations (stem cell transplant for cartilage damage) by Dr Siebold at the Atos Clinic in Heidelberg in October and December 2023. The clinic is very nice and the staff are friendly. Very nice rooms and delicious food. Absolute recommendation from me. Parking garage is right there. Clinic right in the city center of Heidelbergā€¦

  • 5/5 K W. 4 years ago on Google
    Wanted to post a more detailed update. Jessica from international patients was amazing and made the entire check in and payment process painless. The nursing staff were some of the kindest and most caring women I have ever been taken care of other than my mother. The staff were all great. Food was delicious. Everyone very attentive. Much better than any American hospital I have ever been in and I've been to a couple.
    5 people found this review helpful šŸ‘

  • 4/5 Susanne B. 5 months ago on Google ā€¢ 57 reviews
    My shoulder operation went very well and I felt well looked after. Dr. med. Lichtenberg performed the operation. He explains well and is a very likeable person, which is why I chose the Atos Clinic. A week after the operation I no longer need painkillers and enjoy the feeling of a stable shoulder. The entire surgical team was very nice during the preparations. The food was delicious and the nursing staff was very friendly. I had a small single room on ward 1. A solution was found for problems. For example, when the shower in my room was broken, I was able to shower in another empty room. I have one point of criticism, which is why I deducted a star: On the day I was discharged there was chaos in the ward because there weren't enough nursing staff present. Because the really hard-working, friendly nurse was so stressed, she forgot to cover a wound again with a plaster. When trying to stick the plaster under the shirt while another patient was waiting, the adhesive surface was applied to the stitched wound. Luckily my orthopedic surgeon noticed this when I was changing the plaster, so the seam wasn't torn open. I also had to organize my appointments myself that day because the nurses were so overloaded. I wasn't happy that day.

  • 4/5 Lars G. 7 years ago on Google
    One stop shop with everything on site. Parked underground, was examined, had an MRI, was subsequently given physio, and then bought some medication in the on-site pharmacy. All within a couple of hours.
    3 people found this review helpful šŸ‘

  • 5/5 Ayse B. 1 year ago on Google
    (Translated by Google) Recently had an appointment in radiology and I am more than enthusiastic. Hardly any waiting times, friendly staff and above all very competent doctors! It would still be worthwhile for me to drive here even after I have moved, because I have already had completely different experiences in radiology practices.... Definitely highly recommended! Warm greetings (Original) Letztens hatte einen Termin in der Radiologie und bin mehr als begeistert. Kaum Wartezeiten, freundliches Personal und vor allem sehr kompetente Ƅrzteschaft! Mir wƤre es Wert auch nach meinem Umzug noch trotzdem hierher zu fahren, weil ich schon ganz andere Erfahrungen in Radiologiepraxen gemacht habe.... Auf jeden Fall sehr empfehlenswert! Liebe GrĆ¼ĆŸe
    3 people found this review helpful šŸ‘

  • 5/5 Yvonne J. 6 months ago on Google ā€¢ 12 reviews
    Great treatment from Prof. Dr. med. Holger Schmitt I felt very well looked after and the knee surgery (slide prosthesis) went very well. The process was well organized and planned. Thank you .
    2 people found this review helpful šŸ‘

  • 3/5 MsCowboy0000 1 year ago on Google
    (Translated by Google) I've been a customer here for many years! after a serious accident on my hand, I was turned away today on the grounds that it was too busy! A hand specialist didn't even look at it!! ā€¦. I had never experienced anything like this and didn't expect it. The clinic got in touch with me today. Obviously something went wrong, also because there was a lot to do. I was assured that this will not happen again in the future! I think the response and handling of the problem is great! (Original) ich bin hier schon viele Jahre Kunde! nach einem schwere Unfall an der Hand wurde ich heute abgewiesen, mit der BegrĆ¼ndung es wƤre zu viel zu tun! Ein Handspezialist hat sich das nicht mal angesehen!! ā€¦. hatte ich so noch nie erlebt u nicht erwartet. Die Klinik hat sich heute bei mir gemeldet. Offensichtlich ist da leider einiges schief gelaufen, auch weil wohl sehr viel zu tun war. Mir wurde versichert, dass das kĆ¼nftig nicht noch einmal vorkommen wird! Die Reaktion und der Umgang mit dem Problem finde ich super!!
    2 people found this review helpful šŸ‘

  • 5/5 Sujee L. 2 years ago on Google
    (Translated by Google) A great clinic. The doctors and the whole team are great. A lot of time is taken to answer questions. You feel very well cared for. It's always clean. There are enough parking possibilities. (Original) Eine super Klink. Die Ƅrzte und die das ganze Team sind super. Es wird viel Zeit genommen um fragen zu beantworten. Man fĆ¼hlt sich sehr gut aufgehoben. Es ist immer sauber. Es gibt genug Park Mƶglichkeiten.
    1 person found this review helpful šŸ‘

  • 5/5 Isabell I. 1 year ago on Google
    (Translated by Google) I had a very good experience here today. I underwent outpatient surgery on the cruciate ligament and meniscus. Here you feel very, very well cared for, everyone is really nice and helpful. The doctors are very competent, definitely to be recommended šŸ˜Š (Original) Ich habe heute hier sehr gute Erfahrungen gemacht. Ich wurde ambulant operiert am Kreuzband und Meniskus. Hier fĆ¼hlt man sich sehr sehr gut aufgehoben, alle sind total lieb und hilfsbereit. Die Ƅrzte sehr kompetent, auf jeden Fall weiter zu empfehlen šŸ˜Š
    1 person found this review helpful šŸ‘

  • 4/5 Sudhakar M. 7 years ago on Google
    Helpful
    1 person found this review helpful šŸ‘

  • 5/5 Bridget J. 3 years ago on Google
    I was a patient in this hospital the care was superb!!!!!
    1 person found this review helpful šŸ‘

  • 3/5 Eckehart W. 3 months ago on Google ā€¢ 11 reviews New
    I had a check-up done on me. The team on the 4th floor is very friendly as is the atmosphere. My care from Dr. Frese was capable of improvement. I received no information, advice or recommendations, and the blood values ā€‹ā€‹and other results were hardly discussed. I was disappointed then.

  • 5/5 Nick S. 4 months ago on Google ā€¢ 9 reviews
    I was treated by Prof. Dr. Medical cup for treating my knee. Everything seems very clean, professional and organized. Although I had to wait a bit on my first visit, I immediately understood why when it was my turn. You take your time there and deal with the patient; everything is explained to you very clearly and directly, which I really appreciate. After my operation, which was a few months ago, I am still very excited. A very good job was done and I would come here again at any time, although hopefully that will no longer be the case.

  • 5/5 Adrian Z. 4 months ago on Google ā€¢ 6 reviews
    ā€œExcellent knee operation by Professor Doctor Becherā€ Professor Doctor Becher far exceeded my expectations as a surgeon. His expertise and precision during the knee surgery were impressive. The treatment went smoothly and his professional competence was clearly noticeable. Thanks to his extensive knowledge in the field, I now feel better than ever after the operation. Professor Doctor Becher is undoubtedly an outstanding specialist in whom I have my complete trust: "Excellent knee operation by Professor Doctor Becher

  • 4/5 K a R a R ŁƒŁ€Ł€Ł€Ų± Ų§ ļæ½. 1 year ago on Google
    The treatment is beyond cool ! Keep it up

  • 1/5 Ismaiel A. 6 months ago on Google
    What a waste of time and money, I visited this clinic 3 weeks ago to get a professional opinion, all what I got after paying thousands of euros is a verbal general diagnosis with a promise for a detailed one in a couple of days. My treatment is paused, my rehabilitation is paused and it has been 3 weeks and I did not get the report yet despite the several follow up and reminders. What a waste of time and money. The fruit of consultation and diagnosis is a report and I haven't had one and now I'm on hold can't start rehabilitation can't start exercise and don't know what's my condition. Shame on you.

  • 5/5 Sanja 9 months ago on Google
    I had a minor procedure performed in this clinic and must say I was very impressed. I arrived very early in the morning and had someone walk me everywhere I needed to go. Once I got settled in the room I was greeted by a person that took my order for breakfast lunch and dinner. Lots of choices and the food was pretty good. There is mineral and still water outside of the room that is stocked non stop. Bathrooms were nice and each patient had their own sink and storage area. It really felt more like a hotel stay than the hospital stay. Nurses are checking your vitals continuously throughout the day and are very helpful. Everyone spoke English which helped me a lot with my limited German knowledge. I had to perform exercise every three hours and nurses were there on the dot to document everything. It is a private clinic so maybe thatā€™s why it was so excellent, very pricey but if you can afford it, worth it.

  • 5/5 Andreas G. 1 year ago on Google
    Top Klink.

  • 5/5 Chamini D. 1 year ago on Google
    Very friend staff and organized place.

  • 3/5 Rentner S. 2 years ago on Google
    (Translated by Google) What use are the best doctors if the ladies cannot be reached to make an appointment. I only give the 3 stars because of the doctors, since 5 stars would normally be due. (Original) Was nĆ¼tzen die besten Ƅrzte, wenn die Damen fĆ¼r eine Terminvereinbarung nicht erreichbar sind. Die 3 Sterne gebe ich nur wegen den Ƅrzten, da wƤren normal 5 Sterne fƤllig.

  • 5/5 Dave M. 1 year ago on Google
    My friend seen how bad I was and got me a appointment at this klinik amazing place great staff very polite and give you all the best possible help the doctors are unreal too I went for a second approach after 3 months with a different doctor no result this klinik is is 5 star doctor Benjamin Weinkauf treated me I couldn't believe he fixed me so quickly amazing people they speak English also am scared of hospital etc. I say the doctors and there assistants are Äŗbrilliant they give 110% for your health happy new year to you all and family keep safe and thank you again am back at work šŸ˜€

  • 2/5 N R. 1 year ago on Google
    Very long waiting time despite having appointment. Very disappointed. Not ideal during corona times to call patients early and make them wait.

  • 5/5 Mohammed K. 4 years ago on Google
    We came to ATOS many times . Some of my family members were treated at ATOS and we were happy and statisfied most of the time . My cousin was treated a couple weeks ago and we are very happy about the results. Big thanks to the Gelenkzentrum and Prof. Schmitt, they did a great job. I have to add one thing we missed this time . We were kind of sad that Jessica from the international office isnā€™t there anymore . She was always helpful and lovely and the best for this job. Hope to see her again soon. Mohammed

  • 1/5 Manuela B. 2 months ago on Google ā€¢ 1 review New
    Seeked help from Dr. Buying wine because I was suffering from severe knee pain. Was turned away and told to go to where I had my knee operated on. I had the operation 20 years ago and I also reported this. They gave me a copy with an orthopedist in Heidelberg and referred me to the practice. Therefore I cannot recommend the Atos Clinic.

  • 1/5 Sylvia M. 2 months ago on Google ā€¢ 2 reviews New
    Had an appointment today at 11:50. Since I couldn't find the registration straight away and had to wait in line, it was 12:00. Then I was told that I had an appointment at 10:50 and that it was now their lunch break. Unfortunately, I made the appointment by phone and didn't have a written confirmation, so there was no way to prove it. Since I drove an extra 100 km, I asked if there was a possibility after the lunch break. After consulting the doctor, this didn't work because the consultation hours were only for private patients. You feel like second class!! The offer was a new date, so I drove 200km for free today. Although I have private insurance for outpatient surgery, I was not eligible as a statutory health insurance patient. I politely declined an alternative date. I find this approach shameful.

  • 5/5 Levent Y. 3 months ago on Google ā€¢ 2 reviews New
    I'm just coming here ready!!!!


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