1/5 Santiago Wortman J. 7 months ago on Google • 13 reviews
If
you
are
looking
for
a
nice
relaxing
weekend
getaway,
this
is
definitely
not
the
place.
We
booked
a
two
nights
stay
to
relax
with
my
wife,
and
my
5
months
old
daughter,
and
the
experience
was
horrible
right
from
the
beginning.
Upon
check
in,
they
gave
us
a
room
which
was
accessible
through
an
elevator
that
didn’t
work!
So
we
had
to
explain
to
them
that
is
was
not
possible
to
access
our
room
with
a
5
month
old
and
the
stroller.
After
20
min
of
discussion,
which
added
to
the
stressful
situation,
they
changed
our
room
to
one
facing
the
buffet.
Regarding
their
activities,
only
two
Scandinavian
pools
were
working
out
of
the
four
they
got.
As
it
was
a
first
come
first
serve
bases,
the
experience
was
nearly
impossible.
Trying
to
leave
all
that
behind,
my
wife
booked
a
place
in
a
workshop
on
gardening
they
were
offering.
After
planning
our
whole
day
based
on
the
fact
that
she
needed
to
be
at
a
certain
place
in
the
hotel
at
18,
she
arrived
and
was
told
that
they
outsourced
the
workshop
and
their
provider
failed
to
attend.
Not
much
of
a
sorry
there
either.
To
add
to
this
stressful
situation,
the
booking
said
that
we
would
have
a
late
check
out
for
“FREE”
in
bold
on
Sunday.
Upon
request
they
told
me
it
was
not
possible
although
their
offered
stated
so.
I
explained
that
they
were
falsely
advertising
their
offers,
to
which
they
replied
that
they
would
give
me
one
hour
extra
(not
so
much
of
a
“late
check-out”).
Nevertheless,
at
12
o
clock
they
blocked
our
access
to
our
room
with
all
our
things
in
it!
We
had
to
strongly
explain
why
such
attitude
was
out
of
place
considering
the
email
they
sent
us.
After
another
20
min
debate
they
finally
granted
us
access
to
our
room
without
so
much
of
a
sorry.
The
cherry
on
top
was
the
fact
that
the
buffet
had
only
two
options:
meat
or
fish.
So
if
your
are
vegetarian
like
my
wife,
your
option
is
just
the
starter
salads.
Needless
to
say,
we
won’t
be
coming
back
anytime
soon.