It's a great toy store for young and old. The aisles are spacious and the layout is well organized. The prices are about the same as other toy stores. The employees are attentive, helpful and smiling.

(Translated by Google) A warm welcome, a smiling and attentive team, very good advice from salespeople who know what they are talking about. I recommend and I will definitely come back! Thank you and good luck in this busy time 👍 (Original) Un accueil chaleureux, une équipe souriante et prévenante, de très bons conseils par des vendeurs qui savent de quoi ils parlent. Je recommande et je reviendrai à coup sûr ! Merci et bon courage en cette période chargée 👍

Did not find it so complete

Since the change of brand to Kingtoy I find that it has become a great store, very pleasant to wander through the different aisles. My daughter loved looking at all the beautiful toys on the shelves. It makes you want to buy everything! And I would also like to talk about the very warm welcome I received from the various sellers, very friendly and attentive to the customer. I was advised by a young man with braids, who was really friendly and who knows his store inside out. I would come back with great pleasure!

Very nice store! Maintained! And the sellers are great. They are very kind, helpful and give very good advice! (Thank you David for the valuable help 🙏🏻) I recommend this store!

I met a very nice saleswoman the day after a religious holiday, who found me the toy that my niece wanted. This young woman seemed invested in her profession and I really appreciated it. Thanks to her, too bad I don't have her first name.

Cool

Being a big fan of Pokemon I went there to the opening of king toy on Monday October 9 for the official release of the mew 151 box set after the press release from king toy via Facebook. But it was with great astonishment that the seller behind the cash register at 10:01 a.m. told me that he had not received one..so I returned there 5 days (Friday) later to get news of the box I was looking for so much but the seller told me that he had already sold everything this Monday at the opening and which had 8.... I therefore kept him informed of my presence on the date who communicated to me and confirmed to him that he had nothing... at that moment I understood who this employee allowed to keep everything for himself in order to be able to make a margin on the resale market... (leboncoin/vinted) so I said goodbye to him while remaining polite, but that was the opposite for him. I am outraged to see such a lie coming from an employee of a large brand known as king toy. I don't want to end this and I would like to pass this on to competent people at king toy who will be able to do what to do with these employees who allow us to keep everything and make a profit on enthusiasts like us...we were at least 8 years old to have stopped by for nothing this Monday at opening time. Thank you very much. And I point out that all this is said by the “manager of the king toy store” Everything can be verified if necessary on the cameras. 😁

The store is great, there's a lot of choice, the staff are very nice so I don't want to lower my rating too much. But as far as prices go, it's 0!! Kingtoy is on average €10 more expensive than other brands, and they don't match up if you show the proof. I find that really exaggerated!!!!

Take half an hour to make an exchange (for a large Lego). and uses have. Too bad the exchange deadline has passed. So I would like to use it to please the children (not return with empty). . . Wait 20 minutes for a computer problem result. The manager did not know how to resolve the problem and made a commercial gesture. Damage. So I don't want to have it anymore. I leave it to them. Never come back. Lost the time.

(Translated by Google) Very disappointed, toy bought closed and they do not want a recovery. In their destocking department, one bought, the second offered, everything is broken inside the boxes. Frankly very disappointed since pikwi toys left, they think they are kings. (Original) Très déçue,jouet acheté fermé et ils ne veulent pas de reprise . Dans leur rayon destockage un acheté le deuxième offert tout est cassé à l intérieur des boîtes. Franchement très déçue depuis que pikwi toys sont partis, ils se prennent pour des rois.

Nous venons d'acheter une trotinette, erreur de la part de la vendeuse qui ne nous fait pas passer les 50% de promotion prévu . Nous nous en rendons compte une fois le ticket de caisse en main mais la vendeuse et son collègue n'ont jamais voulu nous rembourser notre dû !!! Juste un avoir, et arrondi a la baisse qui plus est. HONTEUX !!!

(Translated by Google) I was there on Friday November 11th. I thought that with the change of sign the store would be better kept and stocked. It is not so. Few choices, and far too expensive! The staff isn't great either. When we ask questions we seem to annoy them. I won't go anymore. (Original) J'y étais le vendredi 11 novembre. Je pensais qu'avec le changement d'enseigne le magasin serait mieux tenu et achalandé. Il n'en est rien. Peu de choix, et beaucoup trop cher! Le personnel n'est pas top non plus. Quand on pose des questions on a l'impression de les embêter. Je n'irai plus.

(Translated by Google) For an ERP, which is intended to receive children, no toilet is frankly limited... (Original) Pour un ERP, qui a vocation à recevoir des enfants, pas de toilettes c'est franchement limite...

Extrêmement déçue... carte fidélité créée il y a plusieurs mois avec les dates d'anniversaire de mes enfants. Mais bizarrement passage ce jour, le mois de l'anniversaire de ma fille et pas de chèque cadeau! Idem chasse aux oeufs prévue (grosse publicité sur instagram) et quand on arrive en magasin rien du tout ( le matin on nous dit que c'est l'après midi) et quand on passe à 15h toujours rien et quand on demande ils nous disent qu'ils préparent... pas commerçants du tout (vus les tarifs pratiqués ils devraient pourtant l'être!).

Très très déçu de king jouet j’ai acheté pour ma fille un chariot pour faire des courses vendu avec un poupon de base qu’il est marquer sur internet delà je le reçois dans le poupon donc mon reflex j’appelle le magasin le monsieur au téléphone déjà est très hautain donc je lui explique que sur ma commande il y avait marquer chariot de courses avec poupon et de la il me répond c’est vendu sans le poupon mais on na pas changer l’intitulé sur internet alors donc moi je lui demande un geste car c’est très cher payer pour ce que sais et le monsieur me dit désolé c’est un remboursement ou rien alors je lui est raccroché au nez car je suis désolé je trouve ça inadmissible c’est de la publicité mensongère je ne remettrai plus un pied à king jouer ! Très décevant et mal polie !

Beau magasin, avec une grande diversité de produits, une équipe investi, et qui a à cœur de vous donner le meilleur service je recommande fortement ce magasin pour trouver ce que vous cherchez en étant bien accompagné!

(Translated by Google) I find this store (cergy) topissime the smiling sellers welcoming the saleswoman at the checkout super nice and my very good advice I will come back I recommend (Original) Je trouve ce magasin (cergy) topissime les vendeurs souriant accueillant la vendeuse à la caisse super gentille et ma très bien conseillée je reviendrais Je recommande

(Translated by Google) This sign can make 50% off the second lego by selling it for more than the lego house Lego 42137 and 42138 at 49.99€ at lego and many other stores even cheaper in others at their place 52.99€ As a result it is no longer 50% false advertising I don't know if it will be better when the new sign takes over (Original) Cette enseigne peut faire 50% sur le deuxième lego en le vendant plus cher que la maison lego Lego 42137 et 42138 a 49.99€ chez lego et beaucoup d’autres magasins meme moins cher dans d autres chez eux 52.99€ De ce faite cela ne fait plus 50% publicité mensongère je ne sais pas si cela sera mieux quand la nouvelle enseigne aura repris

(Translated by Google) Store where they look at you when you enter and they don't say hello to you. I found it very unpleasant after researching, not knowing the store, they met me several times without calculating myself so I took my money and left. I will go tomorrow to the big recess where they are more polite and pleasant Sorry to have disturbed them (Original) Magasin où on vous regarde en entrent et on ne vous dit pas bonjour .j ai trouvé cela très désagréable après des recherches ne connaissant pas le magasin on m’a croisé plusieurs fois sans me calculer donc j ai pris mon argent et je suis sorti j irais demain à la grande récré ou il sont plus poli et agréable Désolé de les avoir dérangés

(Translated by Google) A disaster since the passage at King Toy. Loyal customer, the transfer of the customer account made by email did not work because the link sent does not work. In store, I am therefore asked to recreate an account without being able to credit me with the birthday gift voucher for my daughter (will have to wait until next year madam) or the welcome gift following the change of sign. I had already had problems this summer during the transfer for the acceptance of partner gift vouchers... Twice I left without my purchases... And this time it was the last time I had feet in a toy king. (Original) Une catastrophe depuis le passage chez King Jouet. Cliente fidèle, le transfert du compte client fait par mail n'a pas marché car le lien envoyé ne fonctionne pas. En magasin, on me demande donc de recréer un compte sans pouvoir me créditer le chèque cadeau anniversaire pour ma fille (faudra attendre l'an prochain madame) ni le cadeau bienvenue suite au changement d'enseigne. J'avais déjà eu des pb cet été lors du transfert pour l'acceptation des chèques cadeau partenaires... Deux fois que je repars sans mes achats... Et cette fois c'était bien la dernière fois où je m'étais les pieds chez un king jouet.

Very friendly store, the team is professional and customer service. The store manager is very good at giving advice, thank you very much to David for his advice on the best piano for children. It will make someone happy 😁.