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  • 1/5 AJ M. 1 year ago on Google
    I only put down one star because it wouldn’t let me do nothing the place is horrible the nurse says there’s one doctor for 50 patients I’ve been here since 2 o’clock in the afternoon it is already 3:28 in the morning and they keep telling me I’m just waiting to see the doctor so that way he can tell me what they’re gonna do. But in the meantime the nurses are sitting here just talking and talking and like it’s a social event
    28 people found this review helpful 👍

  • 5/5 Vanessa M. 1 month ago on Google • 47 reviews New
    One month with my aunt here and I am so grateful for all the help they give us, nurses, doctors, surgeons, receptionists, translators, cleaning workers, social workers, the treatment has been wonderful, there are some rude nurses yes, but there are more good than bad. THANK YOU

  • 1/5 Isabel Z. 1 year ago on Google
    I wish I could give this hospital a 0. I've been to the ER twice, first time I walked in and today I came by ambulance. The first time it took me about 30-45 minutes to get my vitals checked as I waited standing up. Having neuropathy it was uncomfortable. I showed both the intake person and the vitals nurse the referral from my doctor for possible ketoacidosis and they treated me for a possible ulcer. No referral to see a gastroenterologist to see if, in fact, I had an ulcer. The worst part is what happens after the waiting room. They have converted er rooms into holding areas to fit more people say 6-8 people. I waited in the room with other people, walked to the blood-drawn room, and got prepped with an iv. No liquids yet. Then they sent back to the room. After X-rays and more blood draws, they put me in a different room with six other people waiting for the test results. They then moved me to a different room to get my fluids. At least that room had reclining chairs, 3 of them. Being diabetic I needed to advocate for myself and another patient to get some snacks. I also asked for his medicine. I was released feeling that I wasted my time because they didn't address my diabetic issue and sent me home. Today, was worse. I came in an ambulance. Check-in and vitals went smoothly some blood was drawn and the heart was monitored. Was sent to the same room that I sat in last time. Why did they put a fall risk band and still tried to get me to walk to places? Again more blood draws, EKG, and X-rays. Back to the testing results room. At least I finally got an IV, in the picture. Yeah, the other 2 IVs belonged to another patient in the room who had difficulties moving from his chair to the wheelchair. Another patient left because she waited too long. Another diabetic patient had been there for 26 hours with no food or water. Then I was released after taking an anti-vertigo medicine. The gentleman who had been there for 26 hours and felt like passing out was released after me. At the time of release, I was confused why they were releasing me when my legs were still shaking. All I got was that the doctor had released me and that was final. Nothing was addressed. I still have a heavy chest and I still get easily winded. Never again am I stepping into this ER!
    11 people found this review helpful 👍

  • 2/5 Anthony H. 2 years ago on Google
    To anyone who has the slightest thought of having their children born here, DO NOT. The main issue here is at least half of the staff are rude for no reason that I can think of other than being unhappy in their personal lives. I don't understand how someone can get into a field where you're supposed to be kind and caring to people but are the complete opposite. I'm leaving at least 2 stars because during the actual delivery the midwives and her two assistants were marvelous at their jobs.
    11 people found this review helpful 👍

  • 1/5 Houston A. 1 year ago on Google
    Please, for the love of God, do not take your loved ones here. The staff is honestly worthless. They are slow to attend. The doctors do not listen to your concerns and are extremely physically rough when handling patients. The wait time is literally hours long, more than 10 hours, and even when in pain and bleeding out the attending staff barely provide any support or service. Go anywhere else but here. Go to Ben Taub as a last resort, and even then death might be better.
    10 people found this review helpful 👍

  • 1/5 Bedrock 1 year ago on Google
    I thought i was having a heart attack so i came here and they did an EKG on me then without telling me the results made me sit down for 5 hours in the waiting room wit no answer, after 2 more hours passed they checked my vitals and i asked the nurse about my EKG results and she said it was good, they then made me sit another 3 hours with no explanation just excuses, Worst hospital in the country. Some people waited 16+ hours and never got looked at by a doctor, even after people were checked they had to wait 4 hours for the discharge papers. Unbelievably horrible Hospital.
    9 people found this review helpful 👍

  • 2/5 A J (Meditating P. 1 year ago on Google
    I’ve been coming here on and off for years. Only been to the ER here 5 times. If that’s why you’re coming be prepared to wait a long time. Longer than you think you should wait. No matter what stage of care you’re in you’re gonna wait. Bring snacks, maybe a blanket and or neck pillow. I’m serious. The only time I’ve been seen a little faster is when I came in on an ambulance. I’ve also had surgery here and other appointments. Surgery was a great experience. Only had an issue with one nurse. But I don’t know what the deal with that was. Other care takers have been great. My biggest issue is appointment times. I’m waiting on my appointment to begin now. I’ve come here early too many times to count and I’m either made late because of the check in process/line. (I try to get here 30 minutes or more before my appointment.) Or I finally get through all that to wait 30 plus minutes after my scheduled time. This is including doing the online check in which seems useless here. Again waiting is an issue. If you have a job try to schedule more time or the rest of the day off. Even though I know some of you can’t do that. My heart goes out to you. It’s not fair at all. They don’t respect your time. But let you be as late as them 😒…you will lose your spot. Edit: Got here at 12:22 pm for a 1:00 appointment. Name was called at 1:54 pm. Have to wait for the doctor now.
    9 people found this review helpful 👍

  • 1/5 A H. 1 year ago on Google
    My mind is BLOWN at how this place has an overall 3 star review rating. I wish 0 star was an option. If you or your loved one have medical issues and need serious medical care, please DO NOT take them to this hospital! Seriously, a veterinarian would be a better option. This is the worst hospital I have EVER been to. The lack of communication between the doctors is a joke at best. None of them are on the same page or seem to take the time to review the patients chart. One doctor tells you one thing then the next doctor you see tells you something completely different. It seems like all they want to do is discharge you, wipe their hands of you and get a paycheck. I will say, over the course of being at this hospital (a little over a week in total time bc I went in for one thing, was discharged and came back for something else) there are two amazing doctors I met. One was Dr. Davidson and the other was Dr. Gonzales (an anesthesiologist). Dr Gonzales in particular was incredible. He was the only person that advocated for me and seemed genuinely concerned about my health and well-being. He even took the time to check on me and my charts while he was at home on his off time. Other than him, this place is a joke. Don’t go there. You’ve been warned.
    8 people found this review helpful 👍

  • 1/5 Tatiana W. 1 year ago on Google
    WORSE HOSPITAL EVER! If you need actual medical attention DO NOT go here. My little sister got into a really bad car accident. She was driven To Ben taub hospital. The full duration of her visit was 17 HOURS! (6AM SHE ARRIVED AND 11:30PM SHE LEFT) my sister was there at 6am & approximately 9 HOURS later a resident FINALLY came to see my sister and check/evaluate her condition. Thankfully she didn’t break anything and she was just bruised all over and her muscles were tense from the crash. She was given medication for pain then we were told a doctor would be with us soon and that we would get discharged once the doctor saw us. This was at 3:40PM IN THE AFTERNOON. 6/7 hours of Waiting and being forgotten numerous times later at 9:25PM IN THE EVENING the doctor saw my sister and cleared her to leave stated that there was no overnight room for her to stay in and all he could suggest for her was Tylenol and to apply vicks to her body. The RN helping us kemila (I believe her name was) she was very helpful and I could tell she was just as frustrated as I was in terms of how long the resident was taking to see us. And then the doctor proceeded to take just as long for some measly advice and a “if you have any pain come back to us”. Absolutely unacceptable.
    8 people found this review helpful 👍

  • 1/5 Kaia D. 1 year ago on Google
    My mom here 7am until 3h for scan, I wait,wait…and wait .they say wait 45min but they don’t let my Mom in and when My Mom next ,she want go restroom but the Nurse ask me?where my mom? I say wait 2 minutes but she say no because she go restroom,she call another person. The way she do it’s not right, she attitude my Mom, the Nurse rule . I recommend for her know,in the future don’t do that anybody else.If you the nurse you have good heart and good person…
    8 people found this review helpful 👍

  • 1/5 Zachary M. 1 year ago on Google
    New to Houston and was referred to Ben Taub, medical staff great, the wait was horrible and that Tasha front desk lady, (or atleast I think she's female 🤷‍♀️) Is what made me rate this place very low. If only they had nicer people who don't hate their job at the front desk while they're on their phone. I would have given this place a higher rating.
    8 people found this review helpful 👍

  • 5/5 lamah3 2 years ago on Google
    The staff here are amazing! I came to the ER at 6am. It was busy, but not as bad as that same evening later on. I was seen by a doctor within minutes, probably due to the severity of my condition. My nurses were all considerate and patient. I received a surgery later in the afternoon. Seemed like a long wait but given how busy the ER line was I think I was lucky. The surgical team of doctors expedited my case and we just did the surgery in my room . They worked quick and I am grateful on how meticulous they were. Only one thing I don’t like is was how many medical students were in my room throughout the day, but hey they have to learn somewhere!
    8 people found this review helpful 👍

  • 5/5 Lilyz 2. 2 years ago on Google
    My husband was having problem with his breathing so we went to a clinic for checkup and the doctor said that there's something wrong with his lungs. He mentioned go to Bend Taub hospital, we were having doubts after reading some reviews with not good experience. For us it was the right choice to go to Bend Taub hospital. From entering the ER until discharge from the hospital was a great experience. The Doctors, Nurses and the entire staff were super nice, kind to us. The Doctors were professionals and confident. Honestly we were so grateful. May God Blessed all of you and All the Best. Thank you so much.
    8 people found this review helpful 👍

  • 1/5 Henry G. 2 years ago on Google
    I went here after being referred by my hand specialist. They took over 8 hours to see me and then admitted me to the hospital and kept me for 2 whole days. No one ever bothered to update me on when or if I would have my surgery. The nurses are rude and unprofessional as well as the doctor. If I could I would give them 0 stars. I had to leave because I had to go back to work in 5 days and these idiots still couldn't tell me when i was to have my hand operations. Stay away at all costs!!!!
    7 people found this review helpful 👍

  • 5/5 Sylvia C. 2 years ago on Google
    I love this Hospital. The amazing staff and Doctors are are amazing they saved my husband’s life at the beginning of this pandemic March 2020 thank you for the wonderful care given to my husband he was saved by all this Angel workers.🙏🏻❤️ My husband survived thank you all he went from very low oxygen to then intubation followed by a coma. Bless you all 🙏🏻
    6 people found this review helpful 👍

  • 1/5 Sandra -. 7 months ago on Google
    My mother came in for emergency room, she was diagnosed with breast cancer about a month ago & we came back because of pain she was having. We brought her at 10:50am & she was there for 12 hours straight with no food, injected her idk how many times that left her bruised because people didn’t know how to do their job. ALL of that for them to tell us that the cancer progressed. Sadly we kept on calling all month to get an appointment until now but the appointment is very late this month. We are truly disappointed in the service & health care here.
    5 people found this review helpful 👍

  • 1/5 Cindy R. 7 months ago on Google
    My son went in on yesterday morning and has been in the waiting. They were going to discharge him last night then they tell him to wait the might admit him. So at 3 am they finally come and tell him he is not being discharged. He is still in the waiting. What does it mean to admit someone and leave them in the waiting room?what is there no beds for him? how long does it really take to get someone to a room? This is horrible I understand it's a government hospital but people should not be treated like they are animals. Fix your system and get people the assistance they need to feel better. Rating you a 1 🌟 is not what I want to rate your hospital as. If there was a negative star 🌟 I would rate your hospital that instead.
    5 people found this review helpful 👍

  • 1/5 Jonathan T. 2 years ago on Google
    Worst experience ever. I came in with a dislocated toe on Friday they weren’t able to place it back due to needing surgery it’s Sunday morning at 9:22 that I’m writing this review and I’ve still have no idea when are they planning to do my surgery. They have prevented me from eating food since Friday. I regret coming here. Update1: is 10:10pm and still waiting. They honestly don’t care about you here. 58 hours waiting for a surgery. DO NOT COME HERE!
    5 people found this review helpful 👍

  • 1/5 Valeria B. 11 months ago on Google
    I came to the women’s health clinic when I was around 5 weeks pregnant. I was high risk and my diabetes was not under control at this point. I never visited with an actual doctor, only residents. My first appointment was very stressful as they made it seem like they were mentally preparing me to miscarry. They kept telling me the risks of being diabetic and pregnant over and over again. I left in tears. I miscarried in July 2022 so to be hearing what they were saying was so hurtful. It felt like they had already given up on me and the baby. The resident couldn’t even perform a good ultrasound. He couldn’t find the baby and kept walking out to find a real doctor. Who never came around so instead they told me they can’t find the baby and I’m most likely not pregnant or the egg hasn’t implanted yet. A week later, I had an appointment with Memorial MRI and they found the baby no problem and said I was around 7 weeks. Ben Taub , overall just seemed incompetent. I’m 20 weeks now with a healthy baby boy and have been with UT Physicians since 8 weeks. I would not recommend Ben TAUB to any expecting mothers, especially those who are high risk or with a history of miscarriage.
    4 people found this review helpful 👍

  • 5/5 Lamis S. 10 months ago on Google
    Can I just say I have met some of the most AMAZING nurses here. They are all so kind and patient. There are good days and there are tough days, especially on the med surgical floors. But you can just tell that they are so skilled and hard working! I had the pleasure of meeting Ms. Ana in unit 3A, and she is probably one of the most amazing nurses I have ever met. Her patients always came first and no matter how busy things got, she prioritized meeting her patients needs above all else! She was so kind and I truly admire her for all her hard work! Ms. Ana, thank you for being a good role model for all future nurses out there! You truly are a superhero!
    4 people found this review helpful 👍

  • 5/5 Da F. 1 year ago on Google
    This is one of the most amazing places in the world! Never have I seen such a hodgepodge team of truly dedicated professionals fight through so much adversity and still deliver such an amazing product! Sure there’s a nine hour wait in the ER, but if you can make that it’s worth the reward. Thank you, to the entire team! Thank you thank you thank you!
    3 people found this review helpful 👍

  • 1/5 Jose L. 5 months ago on Google
    The Upper Management needs to restructure the entire emergency center system. First reevaluate all staff nurses, you have by far the most unaware, horrible nurses. They are not professional and lack very important information, and techniques for caring of the patients. Second your system for informing family on patient updates is beyond stressful on both the staff and family of the patient. Third your security team extremely unprofessional, rude and no sympathy for worried family members. I can go on but that would mean I'm doing your job for you. If anything "ghetto" isn't the right word to describe your nurses, the correct word would be "unqualified". These nurses had a whole conversation of who they had "a good time with" the night before, all distracted from small details of patient care. This Hospital needs to be closed down and re-imaged. Every one in Houston has a "Horrible" story of the experience they had here. I'll send you proof soon. I'll question people all over Housnton and they will speak the truth.
    3 people found this review helpful 👍

  • 1/5 MARIAH A. 1 year ago on Google
    I'd give zero stars why are the maternity rooms together? Like 0 privacy and you share a bathroom....and they are separated by curtains not even an actual wall you hear everything the ppl next to you say...the food sucks what's the point of ordering if you don't get what you ordered and I'm bruised all up my arm from them trying to stick me with a needle...the patient in the room with me has had ppl go in and out of her room while I can't get anyone to get help...also why am recovering from major surgery but they're giving me Motrin and Tylenol just overall HORRIBLE EXPERIENCE I wouldn't come back to this hospital if my life depended on it
    3 people found this review helpful 👍

  • 1/5 Ty T. 2 years ago on Google
    If you get discharged you have to wait outside in the cold until your ride comes due to COVID. I’m 7 months pregnant and it's 11:05pm and 52 degrees outside. The lady the front desk in the middle chair was very rude about it. It’s sad to talk to patients like that.
    3 people found this review helpful 👍

  • 1/5 Maggie A. 1 year ago on Google
    i’ve never been more disappointed. we waited over 10 hours to be seen, the doctors, nurses and security are extremely rude and have zero empathy. i’d suggest you never to come here i’ve never had such a disheartening experience in my life. i feel sorry for the patients being treated so poorly and not with respect. this is a hospital, treat people with respect and kindness. they’re here for you to help them. it’s your job! don’t make them feel worse than they already feel. god bless this rude staff!
    3 people found this review helpful 👍

  • 5/5 SAM U. 2 years ago on Google
    Better experience here than other hospitals. The ER doctors were very concerned and consulted each other to get to the bottom of the issue. They accurately concluded what my wife had and they were spot on. Young, smart, out of the box thinkers and problem solvers. Next Gen Advanced doctors here at Ben Taub, first time coming here too. 👍👍👍
    3 people found this review helpful 👍

  • 5/5 joseline p. 1 year ago on Google
    I had a very good experience from when I went to the emergency room until I had my wrist surgery and postoperative consultations. The doctor has been super kind to me and all the staff who treated me. I am very grateful for the great effort they make to take care of everyone Thank you!🦾❤️
    2 people found this review helpful 👍

  • 1/5 Wanda K. 5 months ago on Google
    The ER personal are rude. I brought my grandson here cause he has no income and insurance. I am a nurse for 36 years and have never seen the unprofessional staff that I saw today. I understand they deal with a lot of people but after all they are in the Healthcare profession. A smile and human kindness goes a long way. The security guard very very rude. I said excuse me sir 3 times before he finally acknowledged me when at the time I was the only one there
    2 people found this review helpful 👍

  • 5/5 Suzanne C. 9 months ago on Google
    I should've written this review last year so I do apologize. I've never been greeted with such empathy and compassion from a hospital staff.I need to be very transparent with this review. My brother was in ICU with an extremely infectious sickness. The moment I got to the hospital I was brought up to speed with my brothers condition.I was overly embraced with empathy from the DOCTORS, NURSES, even the security lol. which is very rare. I just wanted so say Thank you for your kindness and compassion during one of the most heartbreaking moments of my life.
    2 people found this review helpful 👍

  • 5/5 Carol B. 2 years ago on Google
    I came in and was treated by almost every staff member with professionalism n kindness. The ER team was awesome as they assessed my needs n guided me to the fifth floor where the day nurses were very kind. Justina,Petra and Eapna on 5G is fantastic. Martha who comes around n ask if everything going well was very pleasant n kind as well. To all who took care of me was out of this world with mercy n goodness. Dr Ahmed explained everything for me clearly upon my discharge. Nuclear medicine team was awesome made me laugh.Thank you All.
    2 people found this review helpful 👍

  • 5/5 Josh D. 1 year ago on Google
    Bless this place. They saved my life. Cardio thoracic surgery team is top notch. ICU nurses kept me alive and took care of me after surgery. ER team and shock room team too. Nurses in 5g y’all are awesome. Love you all!!! Highly recommend Ben Taub!!
    2 people found this review helpful 👍

  • 5/5 Mirian A. 1 month ago on Google • 6 reviews New
    I have always been very happy with the attention, nothing more than patience for so many cases.

  • 5/5 Sheniz D. 1 year ago on Google
    10 stars for this hospital, amazing experience from start to finish, had to take my son for emergency, such helpful caring knowledgeable staff, amazing doctors and nurses, they did same day hand surgery, such a clean hospital, a lot has changed for the best for patients. Thank you doctors nurses and staff for working so hard to take care of us !!!!
    1 person found this review helpful 👍

  • 1/5 Yelisa A. 5 months ago on Google
    I don’t know what happened with this hospital you expect things to change for the better but this last visit I noticed it changed for the worst. Staff is really rude nurses don’t care. When I was going to be transported to a pod the nurse pushing me was so busy talking to the staff that she just popped the brake I almost fell from the chair she said sorry and then just laughed about it. Once transported 3 hours went by before anyone bothered to check on me I pressed my call light and waited 15 min so I got up to go look for my nurse you can clearly hear the call light and the nurses were gathered just sitting the laughing and talking badly about the patients. I was burning up with fever asked several times for Tylenol for pain and all the nurse would tell me is doctor has no meds for you just stay in your room after 6 hours I finally got Tylenol and the nurse told me I was going to be discharged. I’ve had a couple of surgeries here and the care has always been phenomenal I really wouldn’t mind the wait but this last time I just couldn’t believe the lack of compassion and how these people just did not care I will not be returning here and please go somewhere anywhere is better than this place anywhere.
    1 person found this review helpful 👍

  • 1/5 Vette H. 10 months ago on Google
    First of all I must say that this hospital is very unprofessional. I was there last week and the wait is unbelievable, I was there for 12 hours. The nurse at the front was arguing with a patient in front of all the patients. I have worked in hospitals and I must say THIS HOSPITAL IS A HUGE HIPPA VIOLATIONS NO CONFIDENTIALITY especially once you get to the back to see the physician. They hold you in a pod with numerous other patients. The doctors discuss other patients information in front of other patients. Plenty of the seats and tables were not cleaned. I feel as though all my concerns were ignored and not addressed didn’t feel any better after going to Ben Taub Hospital. I would say this hospital needs more caring employees that is not just there for a paycheck. I would give a 0 if I could. I would tell others please go somewhere else where the doctors and staff really care.
    1 person found this review helpful 👍

  • 5/5 Courtney W. 2 years ago on Google
    I had some really great nurses, some of the best… but also some mean ones. but my nurse Sophia on floor 6D, you made my time there so much better. Also my student nurse Miss Marie, you were so real with me and became one of my favorites there. My tech Eric!! You looked out for me. And my other tech during the day, I can’t remember her name but she made me so confident in my progress. And so many other amazing techs and nurses on that floor. So thank you so so much.
    1 person found this review helpful 👍

  • 2/5 Abraham P. 2 years ago on Google
    (Moved back up to two stars) The hospital wasn’t accepting the 90 day global post surgery coverage since I was out of network and the ambulance decided to take me here. So after a headache with a several week back and forth, I finally was able to get an appointment out of the blue; even though it seems to have happened only after some threats. There’s allot to say… but some positive to not make it just a dis. The surgery was sanitary and went well, I enjoyed the food, and the emergency room was… entertaining. Though, there are some fantastic people working here, the excellence comes from the individuals and not by the organization. It can be a coin toss but when comparing this and to absolutely nothing, I would take the chance with this. But don’t just take my word though, ask medicinal personnel in the area and listen to what they think of this place.
    1 person found this review helpful 👍

  • 1/5 Alondra D. R. 8 months ago on Google
    My sister and I came in and I observed everything. They are extremely unprofessional. I was feeling sick my self. When I got into the second waiting room, they started calling for my sister who was in a different waiting room. I found it to be completely disorganized. In the second room, a doctor was walking around and when they asked him what he was looking for, he just replied, "Oh nothing, just walking around.". The room was filled with complaints. It was 12am and some people where there since 5pm. Who is running this place?
    1 person found this review helpful 👍

  • 1/5 Bailey M. 5 months ago on Google
    Three days into a hospital admission and this patient’s tracheostomy disposable inner cannula looks like this because they are being neglected for proper tracheostomy care while admitted. Whoever supervises the respiratory therapy team, this is malpractice and if your team is doing it to this patient, they are doing it to other patients and risking many airways. That is a lawsuit waiting to happen, and those families can and will win because this is gross medical negligence. Do better RT 🤬

  • 4/5 Keisha V. 2 years ago on Google
    Doctors and nurses make all of the difference when it comes to a hospital. Therefore, I must say after a few unpleasant experiences, I've actually had a great experience after having my baby. There are some things that I don't agree with and I understand they've made changes due to covid-19. My recommendation is to continue to improve in areas in order to best suite the patient.

  • 1/5 Ingrid G. 2 years ago on Google
    Now this Hospital is using COVID-19 has an excuse to not let family member or friends visit their loved ones makes me question the type of medical service thier giving all patients. The staff were rude at answering questions to me. I'm very upset at policies that they have now. This is to be a great hospital but now to my eyes it is not.

  • 1/5 Denzel S. 5 months ago on Google
    Worst hospital I’ve ever been to and I work in healthcare. We had a schedule c-section for my wife at 8:10 AM, this place had us wait 11 hours with no update or anything. Baby was delivered at 7:40 PM. They claimed they had emergency c-sections all day, why not reschedule instead of making my wife wait for 11 hours with nothing to drink or eat all day. STAY AWAY from this place if you can. There were other woman there to deliver as well, mostly Spanish speaking. None of the nurses spoke Spanish so they’d have to go to another unit and grab someone to translate and they had no sense of urgency. One nurse would tell everyone “uno momento “ and would never come back to check on the patients waiting. Parking is another issue, you have a baby and they want you to pay $30 a day just for parking. We had one day validated and after that I was forced to pay $60 for parking which is ridiculous. Security informed me just because you have a baby doesn’t make you special you have to pay for parking. AGAIN STAY AWAY FROM THIS PLACE, MOST ARE JUST THERE FOR A CHECK. I would leave a negative star rating if I could.

  • 5/5 Saloumeh E. 4 months ago on Google
    Number one trauma center in Houston! second time in ER and I have to say they are amazing. They took care of my mom in the fastest way possible. great team! doctors and nurses are very caring. kudos to Dr. Pezeshkian and his team. Thank you for caring for my mom and made this unfortunate accident an smooth and comfortable visit for her

  • 5/5 American R. 5 months ago on Google
    If people would stop voting for Republicans, we would have better health care and people wouldn't have to use the emergency room for a doctor's visit which would leave Ben Taub Emergency Room for true emergency room needs. . . I don't blame the professional staff for their human behavior when overwhelmed with homeless patients as well as uninsured or underinsured patients who use the emergency room as a doctor's office.

  • 2/5 Kay M. 10 months ago on Google
    Most hospitals have resumed normal visitation except Harris health/Ben taub my husband wasn’t even allowed to come to my appointment with me, as pregnant women we need all the emotional and physical support we need I don’t like going alone. I’ll be transferring to Texas children soon because the staff at Ben taub are a bit rude I’m just not comfortable delivering my baby here and at Texas children your allowed to have your own birth plan and choose your own guess when you’re delivering it’s just so much better and stress free. I’ve overheard nurses making fun of patients and complaining about their job and it’s just wrong. I want to give birth in peace and this isn’t the place it’s too much chaos at this hospital they need order!

  • 5/5 Thomas B. 1 year ago on Google
    Absolutely one of the best hospitals I've ever been in. I came in freaked out with a head injury and dislocated and fractured ankle and these folks responded professional and assessed my immediate needs appropriately with much care. My nurse in the Neuro ICU was very, very attentive and observant like I've never experienced before. She's going places. When they moved me after surgery to the other ICU, I was met by a nurse from Panama who really took charge of my pain that got out of hand and I thank her so much for her diligence. And to top it off, this morning I was met by another nurse who had the same care and devotion as the ones that proceeded her. She laughed at my silliness of calling myself Mr. Potato Head in Spanish. She looked after me like they all did and made sure I understood my written post op directions. Folks, you have the best nurses of any hospital I've ever been in. Thank you so much for the hospitality!!

  • 1/5 Oralia S. 6 months ago on Google
    This place will always be known as the ghetto County Hospital ! Because of the staff super rude unprofessional security officers every single person working in the ER dept belong here they wouldn't know how to act or behave any where else especially the female security officers you can't ask them one question without a rude answer. Literally told me to walk to Herman hospital to find something to drink after sitting here for 9 hours . You have a sign placed in every waiting room say something and call and report ppl and then it says not to speak loud or rude to your staff th at you'll be removed ...you need to tell the people working here the same thing . Rude Degradeing spitful aggressive combative employees

  • 5/5 Alejandra Z. 6 months ago on Google
    This place it’s really good All the doctors were very kind. I arrived crying because of a health problem. They helped me and I returned home healthy. They were kind. They treated me. The hospital has many basic things and is clean above all. great hospital 🙏❤️

  • 1/5 Brandi A. 6 months ago on Google
    Horrible experience. They would not update us on my mother inlaw for over 6 hours (and never did) after she fell on sidewalk and hit head. Those at front just kept saying the dr would come out if they can. 6 hours and a nurse, no one could afford 3 mins. We were not allowed to see her, but how can we not get updates, any thoughtful update? What we got was "she was ok". That is not acceptable. Hours upon hours and no courtesy of - if she was conscious, had stitches, what shape was she in? Her kids weren't around for fall, so there was no context, except for a good amount of blood And they did not accommodate for people with disabilities. My father in law can not walk well at all. I was told they had no wheelchairs. Then I was told I would have to request one. I said I request one. She said they didn't have any. She left and one minute later her relief went behind the wall (within 10 feet) and gave us one. That was after not having one for hours. Wth? We decided to leave bc it was after hours (and discovered I would have to walk down the street alone since the hospital hallway to parking garage closed well after dark. And there was a skirmish out front.) 7 hours there. Asked desperately to be called with update. Got home and within am hour they said they were releasing her and had to go back. Unprofessional. Shady. Disrespectful of family and elderly husband. Lacking awareness of people with disabilities. Dismissive. I get that it's their everyday, but it is NOT ours. I cannot comprehend how this treatment is from a reputable hospital.

  • 1/5 Danny D. 7 months ago on Google
    I wish I could put a 0. They treated my mother so horribly after an invasive surgery and refused her pain medicine for over 30 hours, only giving her Tylenol- a medicine that could kill her due to her other issues. And the gave her more medicine that she is very allergic too and downplayed it. Doctors refused to talk to her, she wasn't told about receiving transfusions. Not to mention she is being given almost no home care, medication that barely helps, and is in pain- screaming and crying trying to just sit up. This hospital is awful.

  • 1/5 Yussuf a. 8 months ago on Google
    I came to the emergency room for my Mom. They registered her fast but kept us for over 5hrs to see a doctor, still the doctor hasn’t showed up. I don’t know why they are here for. They seemed they don’t care at all. I have never seen like this . I wish I could rate them 0. We had to leave with out any treatment.

  • 3/5 Jamillah L. 7 months ago on Google
    I have had my B/P checked, 1 EKG, 3 blood draws. Doctor said he called my name. I have held my urine. The. EMERGENCY ROOM is very loud. Security and The Police are loud. Came in for Cardiac problems. Things need to get Better!!

  • 5/5 Carlos Alberto Hernández M. 1 month ago on Google • 2 reviews New
    Excellent service in the maternity service.


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