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Home Centre

Home goods store Furniture store Bedding store Office furniture store Countertop store

😠 I bought a office chair which I would have got in an hour from other furniture stores. Homecentre took one week to deliver it and then when the assigned person opened the carton, he found that one of the parts was broken and he raised a complaint on the same day. It has been 4 weeks now and the ch... People often mention home, store, furniture, experience, items, sofa, good, bought, service, table,


Address

UGF5/21 & FF5/22, 2nd Floor Survey No 39, Raghavendra Colony, Kondapur, Telangana 500084, India

Website

stores.homecentre.in

Contact

+91 1800 212 7500

Rating on Google Maps

4.20 (2.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 10 pm
  • Friday: 11 am to 10 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 10 pm
  • Tuesday: 11 am to 10 pm
  • Wednesday: 11 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: home (20) store (13) furniture (12) experience (12) items (11) sofa (10) good (9) bought (8) service (8) table (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 teja d. 2 years ago on Google • 311 reviews
    Great place to buy any kind of interiors for new homes and renovations, it's a one stop destination for all the home needs. All latest models are available, be it furniture, crockery, organisers, kitchen and bath needs, decoration items etc. This is situated in Sarath City capital mall, need to consider that if visiting during peak hours, there will be lot of traffic due to flyover construction work to enter the mall. Price is on a bit premium side, but few options are available in reasonable cost too. Staff are helpful when we seek help from them, otherwise they will let us spend as much as time we want without any interference.
    2 people found this review helpful 👍

  • 1/5 Madhav Reddy B. 1 year ago on Google
    I bought a office chair which I would have got in an hour from other furniture stores. Homecentre took one week to deliver it and then when the assigned person opened the carton, he found that one of the parts was broken and he raised a complaint on the same day. It has been 4 weeks now and the chair is yet to be replaced. It is really shameful for you people to offer such a pathetic service. Why should one buy from you? I don't even find a single reason. Fooling and looting customers in the name of brand.
    2 people found this review helpful 👍

  • 5/5 Ashok Y. 4 years ago on Google • 206 reviews
    I feel this is the best place to shop for home furniture, home needs interior design, ideas. The experience is really awesome here. I have purchased a dining table here and got delivered, it’s quality is really awesome and the designs are so good. Must visit place and buy home furniture and interior items.
    1 person found this review helpful 👍

  • 4/5 keerthana 10 months ago on Google • 29 reviews
    Unique collection of crockery and home decor, Quality is good A little disappointed with the staff, they are not that resposinve
    1 person found this review helpful 👍

  • 4/5 Dheeraj Sai S. 1 year ago on Google
    Good Place for Getting things...Loved the Paintings, Art Idols etc.
    1 person found this review helpful 👍

  • 1/5 Solomon T. 1 year ago on Google
    Pathetic service. No accountability. None of the staff in local store (Sarat City Mall) has the knowledge of the ordered furniture. For every concern, we get only one answer - "Call on the Call centre number". Local staff does fraud in Billings. Our initial invoice was changed without our knowledge with prices reduced. We have one invoice with one price and Homecentre staff has another invoice with different (reduced prices) for the same furniture.
    1 person found this review helpful 👍

  • 1/5 Mukesh S. 1 year ago on Google
    Horrible experience. We had decided to buy a sofa from this home center store. However, we had to change our plan with in 24 hours. Post that we informed them to cancel and dont charge... Request was taken. But, it really wasn't executed. Everyday, my wife and I would call the helpdesk and we would be given assurance that it would be closed by the end of the day but it would never happen. As if they don't want to close it and charged the amount. Experience is very pathetic.. dealing post sales is extremely poor. Customer service is very poor.
    1 person found this review helpful 👍

  • 4/5 santosh v. 4 years ago on Google • 412 reviews
    This place offers a variety of furniture and home interiors. Products are for good quality and the staff are also very welcoming. Cost is moderate and comparitively more or less equal to that of Danube home. They have different models than others and recently bought decorative gift items for last 2 times from this store. They also seem to have direct entrance to life style from within this store.

  • 5/5 Uma M. 4 years ago on Google • 199 reviews
    Awesome place with wonderful shopping experience it has entertainment and health products . It has various shopping brands in terms of varieties and style and fashionable with affordable prices. With great infra structure and awesome experience with good management with wonderful indoor and outdoors with punctual staff who works efficiently for the improvement of mall and for good experience for the customers and also people with splendid new thoughts and ideas for various occasions and festivals. Depends on festivals culture traditional and tradition is shown with unity

  • 4/5 sandeep r. 9 months ago on Google • 178 reviews
    Good place for having home decor and kitchen items. Staff is good and helpful in providing information. Costs are high compared to other stores but many brand items are available.

  • 2/5 Ram P. 3 months ago on Google • 14 reviews New
    Never buy from this store. I bought several furniture items. After 1 year they say no repair or support option available at Hyderabad. With no post sales support why anyone would buy expensive furniture from this store?

  • 1/5 Tulika P. 4 months ago on Google • 12 reviews
    Good collection but pathetic service. I went to purchase a bed. I even liked a bed and wanted to place an order. I waited for more than 20 mins and kept asking for a person to assist us, but the man blatantly kept ignoring us. They lost a potential business. Bad customer experience

  • 1/5 Pallab G. 2 months ago on Google • 11 reviews New
    Chair and table bought from home centre and this is what happened in 1 year. Total waste of 40k and such bad quality

  • 1/5 Sarika L. 8 months ago on Google • 9 reviews
    REDEEM OR REFUND MY MONEY HOME CENTRE!!!! SINCE APRIL I HAVE ASKING YOU TO DO THAT. THE ONLY ANSWER THEY HAVE IS REPLY TODAY Dear Customer, We are extremely sorry for the inconvenience caused to you; we request you to share us contact details our team will be shortly in touch with you. HOME CENTRE PEOPLE ARE CHEATERS SITTING IN THE GUISE OF A HUGE STORE....dilly dallying to redeem or refund my money since April 2023 These people are absolutely shameless... They keep writing that template to allow us time but will never do anything. This is to show to the world that they are answering all issues promptly and never denying but in reality, they are CHEATERS BIG TIME!!

  • 1/5 Syed Q. 1 year ago on Google
    We have been cheated and defrauded by Home Centre, we recently purchased dressing table and the "fit in stool" for INR 24k by paying cash, but they delivered only the dressing table. When we complained, they said stool is sold separately!!! this was not clearly informed to us when we had purchased the dressing table along with the built in stool. This is sheer cheating and fraud on part of Home Centre. We shall raise this complaint with the consumer court also, unless Home Centre delivers us the stool and then we shall withdraw this complaint. Extremely dissatisfied and felt cheated by Home Centre. Please take immediate action to avoid further embarrassment to Home Centre.

  • 3/5 Ashish 1 year ago on Google
    Lot of variety in decor and furnishing items. However, the inventory seems to be overflowing on the floor with everything stacked on top of each other without any proper labelling and arrangement to ease the identification of items in a specific section.

  • 4/5 Shivani 1 year ago on Google
    Best place to buy interiors for new homes and renovations, it's a one stop destination for all the home needs. need to consider that if visiting during peak hours. Price is on premium side. Staff are helpful when we seek help from them, otherwise they will let us spend as much as time we want without any interference.All latest models are available, be it furniture, crockery, organisers, kitchen and bath needs, decoration items etc.

  • 1/5 suraj p. 1 year ago on Google
    Have bought a bed here. It started breaking in 1.5 years. I urge everyone not to spend your hard earned money on these buggers. They sell sub standard products and provide no customer support.

  • 1/5 Cherla S. 6 months ago on Google • 3 reviews
    Never buy anything from home center.its worst quality. I bought a premium sofa from Home center and it got teared under 1 year.and when I spoke to customer care about sofa being under warrenty,they come back saying it's usage defect.such a irresponsible response ,worst case after spending lot amount expected a repair from Home center.This is very wors buying option.please never buy anything from home center..This is my advise

  • 1/5 sai k. 9 months ago on Google
    Ordered a sofa yesterday and we had a change of mind today. Travelled all the way to the store to cancel the order within 24hours and they straight out denied the cancellation. They have asked me to call their customer care who then told that their cancellation team will get back to me but they haven’t yet. Their process is too tedious and is not worth the products in my opinion. Check the products in Homecentre and ordered them online from platforms like Amazon. Even in 2023, homecentre return policy is so outdated and messes up the entire shopping experience

  • 5/5 Pratosh S. 1 year ago on Google
    Great place to buy especially high variety and great quality. Mohd.Sofy was very helpful during our shopping experience!! He was with us for entire duration and helped till billing

  • 1/5 Ram Sagar B. 1 year ago on Google
    I have placed an order on August 21 and cancelled it on August 23. Submitted my back details for refund on August 30th. It's been 48 since I gave my bank details. I haven't received a refund till now. I have emailed, called customer care and also DM'd on Twitter but nothing is working out. Very pathetic customer service.

  • 4/5 Biswajit M. 1 year ago on Google
    Best home decor ideas can be obtained from here. It's in the mall.

  • 5/5 Anil K. 2 years ago on Google
    Every bit of the mall is like heaven Really enjoyed alot One of the biggest and richest mall I have ever seen.

  • 1/5 jayaraman r. 1 year ago on Google
    86046 - 3 STR, 86049 - 2 STR and 86063 -CT are compliant numbers. My next move if the problem does not get resolved is to officially file a law suit, as I have all the call details, names of people whom I spoke with, message from store manager promising to fix the issue. I am more than happy to revise the rating and forget all the poor experience so far as long as the issue is resolved. Horrible experience. For the service provided so far, I would rate it zero star if that option was available. Purchased a new sofa (Aries 3 - one 3 seater and one 2 seater along with a coffee table) which was delivered on Wednesday, May 04, 2022. The carpenter fitting of the sofa leg was incorrect and the same was acknowledged by the Sarath city mall - Hyderabad store manager. Further, the pictures of the sofa on the website also proved the fitting was incorrect. Initially the home centre carpenter who did the installation said that’s how they do the fitting, then later came back to my home and said the sofa was defect product as it was making a noise while sitting on it. The carpenter then raised a query and said I will get a message regarding replacement details. It’s been 5 days, I haven’t heard anything. I spoke to the store manager who has been making false promises so far. Never expected such a poor experience from a premium brand like “Home Centre”. The sofa and coffee table is a defect product according to the home centre Carpentar who did the installation. and yet I don’t know by when the products will be replaced.

  • 1/5 Mohan A. 1 year ago on Google
    Such a duplicate items they are selling.recently I bought dining table and they delivered the product which is having cracks and raised a request to replace but still I haven’t received the product and closed my request. Don’t trust home Center products..they are such stupid fellows..

  • 4/5 Muralidhar r. 2 years ago on Google
    Overall experience was good.But the billing process for large furniture takes a lot of time . Other than that the collection was good and prices are decent

  • 1/5 Pranati N. 2 years ago on Google
    I bought an gift item there and asked them to wrap it but they don't have a gift wrap made me move around to other floors which is of no use. And told thrice to remove the tags but wrapped in a paper with tags. I didn't expect this type of service from "home centre".

  • 3/5 somanath p. 2 years ago on Google
    It’s 9 pm on Sunday People still going here to buy at this place Something this store doing right Cheers

  • 5/5 Girish D. 2 years ago on Google
    Huge variety of furniture and accessories for your home. You may also choose to select items that you like and then order online on their website with good discounts. Prices are reasonable and affordable.

  • 3/5 Kris M. 2 years ago on Google
    I liked the selection and store service. My ranking is due to unsatisfied transaction of delivery. I have traded old sofa and purchased new one. People who picked the old gave me hard time and store mgmt should be responsible for their actions. Hope the management sees this and put strict guidelines to those people who dies the pick-up.


Call +91 1800 212 7500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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