Very stressful and disappointing stay. Traveling for business as a part of a group and our rooms were not ready when we first arrived and we had to wait until one was ready, despite checking in on the app. When I finally got into the room, it was humid and the ceiling was leaking and had to be fixed. Additionally, the air conditioning did not work and when maintenance person arrived to fix the ceiling, I pointed out the air issue and he (frustratingly) insisted it was just me not knowing how to work it, even though it clearly didn’t work even when he made the “correct adjustments” (though it ultimately was proven that the system just wouldn’t get cooler - it wasn’t me not knowing). I asked to be moved but was asked to remain in the room for a night with a promise a new room the next day, so no sleep to say the least as someone with asthma. To their credit I was moved into an upgraded room the next day, but this room had a serious moisture problem and rather dank smell. My clothes were literally soaked, and my breathing was even worse. While it was cooler, it was still not a pleasant experience. I will not be returning or recommending this hotel.

The restrooms are great. The conference hall on the first floor is also perfect for small gatherings, very good lighting that can be controlled based on mood. The kitchen has great food and the tea tastes fresh in the mornings. I'm not sure how it tastes later in the day though. I only have an issue with parking. It gets a little tight when there's an overflow of guests. Beautiful ambience in general! Loved it!

I have mixed feelings about this hotel. First and foremost it is in dire need of remodeling. Everywhere you go you see signs of wear and tear and you wonder with the prices they charge for the rooms, drinks and food, why is it not in better shape? Doors all over are freeing from water damage and age, walking to the pool area and gym you get the feeling of disuse, and you can’t believe you are staying at a four star hotel. The room furniture was very old but fortunately the mattress and pillows on the bed were very comfortable and up to the Marriott standard. The bathroom also needed remodeling, but the hot water was plentiful, so over all I got a good night rest. They offered a breakfast buffet, which is pretty complete, except it lacks fruit and healthy items. The staff was hit or miss. The front desk staff was pretty good, and Kemi was a Star! The staff at the Brazzerie (their restaurant) needed a little more attention to detail, and the staff at the Roof Top bar was very ineffective and worked at their own pace. To me the best part of the hotel was the gym; complete and all the equipment was working. The pool was nice, but because of the poor lighting and construction nearby, it did not give you an inviting feeling. This hotel would be great, it they just spent some money and remodeled everything.

My visit here was actually a fairly short one and it was not for the purpose of lodging but rather for an event I accompanied my wife to. There's seemingly enough parking within the compound and around the fences on the outside. The road by the gate used to be a 2-way road but was recently turned to a 1-way route after the road construction. The ambience from the reception is quite nice with beautiful lightings and decors. Generally a nice place to chill and lodge if and when the need arises.

Spent some days at the hotel and would say overall it was a nice stay. Starting from the outside, security was tight(to point of exasperation sef) and staff were polite. There was also ample parking. The room was spacious enough with all necessary equipment like pressing iron, safe and coffee/tea maker. The bathroom was also equipped with enough towels and toiletries with bathtub and shower. The high point was the fullness of their buffet stand. The food was just ok but there was a variety. Also the guy on the stir fry section was wonderful. I can stay anytime

This hotel provides service of world class standard. The rooms are of great standards, the lobby is always well taken care of of, the elevators are always working well and the staff are courteous. The gym is great, swimming pool is awesome and the location of the pool is unique and exciting. The food is great.

I had an awesome experience at this hotel! The aesthetics were great (9/10), and the location is very strategic - one of my favorite areas in VI. The parking space is also big enough. The rooms are spacious, and the use of space is impressive. However, the higher up you go, the smaller the room size (e.g. rooms on the second floor are bigger than those on the third floor). The views from the windows are stunning and capture the beauty of Lagos. The gym and pool were also great. The pool is one of the cleanest pools I've seen lately, and the deepest part of the pool is 5.90ft. There is a tile on the side for you to spit out, which I really appreciated, cos it’s better than spitting in the water. The pool toilet/changing room is also well-maintained and has the option for hot and cold water. The buffet is amazing with lots of food options, and the ambiance is classy. There's a chef on standby, and the staff are very friendly. I left my wallet at the buffet, and they were helpful in retrieving it from lost-and-found. The bar has a nice menu and a great atmosphere. However, there are some things that could be better. The hotel only has two trolleys, so there may be a wait to use them. The pool is not heated, but the poolside is very chilly. In-room dining (à la carte) wasn't great, and the food was tiring. Contacting guest service can be frustrating as it can take a while to reach someone, and sometimes I had to call multiple times to get something done (not nice at all). I also wish that a smart TV was provided because, besides football and news, many people don't use DSTV anymore. A Netflix, Prime, or Showmax option would have been fantastic. I know it's possible to have a smart TV option because I've seen it in other hotels.

the room was good, it already had neat towels, shower cap, bottle water and cup for rinsing. Basic supplies were available without your request. The breakfast was delicious, it was enough to last you till 5:00pm even if you are very active. It is a good place to lodge. I'll lodge with my family again.

Four Points gave me a "wow!" experience. It's one of the best places I have ever been in recent times. For me it's a great place to be. You can actually feel the warmth of it's great service from the reception. The restaurant offers an appetizing variety of local and international cuisine and indeed some tastes to explore. It is strategically located on the Island and so easily accessible.

Visited the restaurant for dinner. The cuisine was peculiar with continental dishes with various fruits and plenty options for your preference. The ambience and buffet setup was also impressive.

Let me start by saying The staff is great. Great customer service. Now, to the condition of the property. From the outside it looks as if it’s a part of the Sheraton Bonvoy family. Upon arriving there was no trolley to carry luggage and I was advised to leave my bags on the floor outside as My Bolt(Uber) had to go. Come to find out they only have two trolleys for a hotel that services hundreds of guests. The hotel is begging for renovations and a mold remediation job, the hallways look like they just had multiple touch up paint jobs and just screamed old and I maintained. I entered my room and it looked good, however once walking in the bathroom the grout was plastered with black and the mirror was peeling. Marriott and Sheraton should pay attention to this property and make it a priority because they will lose money. I asked for another room and the staff attentively listened to my needs and found the best option they could give within their portfolio which was still a 1973 styled bathroom that looked like it needed a bucket and slippers to even step in it. For the price to be close to Lagos Continental prices but the experience to be like this, I would suggest avoiding staying at this hotel. The staff said they will be remodeling the bathrooms soon, until this place makes a large announcement about such my two cents? Pick another hotel.

The Four Points by Sheraton Lagos is a good hotel to stay in if you’re in town for business. The room that I stayed in was clean and the service was very good. The staff at the desk and the restaurant were very helpful which made my stay more enjoyable. The only minus was the musty smell in the hall before getting in the room.

Fantastic location. I truly love this hotel. Very friendly and top-notch aesthetics with great meals. Quiet, serene and yet friendly. A visit will convince you that this hotel is a home. Great for meetings and also in a very fine location around Victoria Island and Lekki axis. Visit and thank me later.

As always, I am welcomed and feel at home in when I stay at the Four Points by Sheraton(Marriott) in Lagos. Place is safe, comfortable and convenient. Kaliq the GM and Wayne the Chief Chef have treated me with royalty. Definitely a place I will be back to and recommend to other traveller's. Good for business meetings!

Beautiful and nice ambience. Buffet👌 They sell mouth-watering snacks at their snacks sessions. I enjoyed their Doughnuts 🍩 and the ever big and filling meat pie 🥧. I will always go for more.

I've always admired the architecture of the building for some years back but only had the opportunity of stepping into the building in September 2023 for a conference. Four points by Sheraton is a wow architecture both with the exterior and interior spaces. I especially like the cascaded design that opens up into terraces with interesting vistas. The lounge is equally really nice with the double volume foyer and magnificent chandeliers that tempt you to wanna take a selfie.

It has a quaint ambience with its designs and quiet hallways. We used one of the conference rooms for a business meeting and the staffs made sure that everything was set up on time. One key thing I note is that they are quite professional and keep to their words , a room of 50 has provision to accommodate only 50 people , so, do not overcrowd as your guests may be left with no space to sit. The parking lot is quite spacious with enough space for everyone to park in without qualms.

Top notch hospitality. Title: A Luxurious Haven of Comfort and Hospitality Review: I recently had the pleasure of staying at the exquisite Four points by Sheraton . From the moment I stepped into the elegant lobby, I knew I was in for a truly exceptional experience. This place surpassed all my expectations and left me with unforgettable memories. The first thing that caught my attention was the impeccable attention to detail throughout the hotel. The interior design was simply breathtaking, blending modern sophistication with timeless elegance. The tastefully decorated common areas exuded a sense of luxury and warmth, making me feel right at home. The staff at Four points truly deserves commendation. They were consistently friendly, attentive, and went above and beyond to ensure my comfort and satisfaction. Every request was met with a smile, and their genuine passion for hospitality was evident in every interaction. Whether it was the front desk staff, concierge, or the housekeeping team, everyone contributed to a seamless and delightful experience. My room was a sanctuary of tranquility. The spaciousness and meticulous design created a serene atmosphere, perfect for unwinding after a busy day. The plush bedding, high-quality linens, and an array of carefully curated amenities made my stay exceptionally comfortable. The attention to detail was evident in the well-appointed bathroom, which was equipped with luxurious toiletries and plush towels. One aspect that truly stood out during my stay was the culinary experience at Four points .The on-site restaurants offered a diverse range of culinary delights, each prepared with the finest ingredients and presented in an artful manner. Whether I indulged in a sumptuous breakfast buffet or savored a gourmet dinner, each meal was a gastronomic adventure. The attentive and knowledgeable staff were more than happy to recommend dishes and ensure a memorable dining experience. The hotel's facilities were equally impressive. Four points's location was also a highlight. Situated in the heart of Lagos it offered convenient access to popular attractions, shopping districts, and entertainment venues. Whether I wanted to explore the city's cultural landmarks or immerse myself in the vibrant local scene, everything was within easy reach. In conclusion, my stay at Four points was nothing short of exceptional. The combination of luxurious accommodations, impeccable service, outstanding dining experiences, and a prime location made it an unforgettable stay. I wholeheartedly recommend this hotel to anyone seeking a truly remarkable and indulgent experience. I look forward to returning to Four points on my next visit to Lagos

A word I can use to describe this hotel is "creme de la creme" that was more than a word though, that's because this place is awesome. The security is impressive, the coffee was marvelous and the customer care was empathic. There was enough parking space and the guards were courteous. For me, it's worth the price.

Great hotel, nice rooms. Breakfast was really solid, just didn't like their rice and fish sauce, too much veg oil. But my stay was really nice, the staff were really friendly and helpful. Will recommend anytime

Four Point Hotel is an enchanting destination that beckons travelers with its genuine warmth and hospitality. Nestled amidst breathtaking landscapes, the hotel offers a serene and rejuvenating ambiance. From the moment you step foot inside, the staff's genuine smiles and personalized service make you feel right at home. Their attention to detail and dedication to ensuring a memorable stay is truly remarkable. The hotel's cozy and tastefully decorated rooms provide a haven of comfort, while the exquisite dining options tantalize your taste buds with their authentic flavors. Whether it's exploring the surrounding natural beauty or simply unwinding in the hotel's serene atmosphere, Four Point Hotel is a place that captures your heart and leaves you longing for more.

Their services are top notch, then the architectural design, with the outside and inside interior design is mind-blowing... This hotel is an epitome of beautiful, design and class, if you've never been there before, try and lodge there, to have same wonderful experience too.

Hmmm where do I start from? Service was excellent, the bed and pillows very comfy almost like it swallows you up, I loved it. Breakfast buffet was amazing went several rounds. Ohhhhh Yh the staff are amazing and kind and very helpful. I enjoyed my stay and would totally do it again.

Lovely ambience. And the Chef was so nice gave my little girl ice cream after dinner

It's got quite a welcoming ambience. With beautiful and well lit halls. They did quite a great job at managing space which they seem not to have excess of. The staff are quite professional and welcoming too.

Superb customer service, lovely and welcoming environment. Laudable security and safety protocols. Not forgetting the tasty local and continental buffet.

For a hotel that large, you'd expect better service. How can a 120k a night hotel offer no bathrobes, fluffy slippers had to even be requested. Food is not spectacular either. The beds are super comfy though 😏 and I enjoyed the breakfast buffet

Not sure how this useless hotel even has up to 2 stars, cos it's the worst luxury hotel ever. I'm actually going to call Marriott corporate - they need to take their name off this disgrace of a place. I won't even go into any details cos everything that could go wrong went wrong. Just don't waste your money here!

The environment is very condusive. They have enough parking lots. The swimming pool is very clean and clear. Their rooms are superb.

Decent rooms, which are super spacious with good amenities. Things are slightly dated but still in good condition. The staff are excellent in their welcome and handling of any questions or needs. Location is on the island so great if that’s where you want to be.

Best of the worst. Terrible mildew smell on some floors and in lobby, some food is good, stay away from club sandwich for sure, but man the baked goods are delicious, especially the chicken pie. It would be nice if they got rid of the mildew. Good service, but some communication difficulties have caused undesirable outcomes, so be absolutely sure that you are understood properly when asking for something.

Nice hotel. Clean toilet. Well lit. Good food. Steady but limited wifi. They have their own cafeteria.

Great room service. Amazing rooms, very neat.

I went to 4 points yesterday for Sunday buffet with my friend per sisi yemmies recommendation & I was totally disappointed, they were clearly understaffed & their staff was overwhelmed especially the rude man at the pasta station. It wasn’t just my personal interaction with him but I saw him interact with atleast 2 people and it was disappointing, how will the same person taking several orders still be the one to make the order? It’s silly n pointless. I also asked their manager for dessert As I couldn’t find Black Forest on the stand but they kept whipping it out for people celebrating their birthdays, he left and never came back, in a nutshell you’re better spending your money elsewhere.

it was an awesome time there with good room service and friendly staffs.............i would visit again.

Excellent services and great environment good security and follow all covid 19 safety requirements

I went for the Friday African night buffet, it's my second time there. I prefer my first experience, this time the chef added alot of garlic in all the food. I am not a huge fan of garlic it was too much for me. I think it should be tuned down or not be added atall since not everyone like the smell of it. I couldn't eat my lamb chops because the smell of garlic was too overwhelming. I ordered pasta the garlic and the spicy pepper didn't allow me eat it even tho I told the chef I want my pepper really mild but it came in hot 🙃. I would suggest that the pepper get tuned down a bit, the chicken sauce was really peppery. Overall, I enjoyed different varieties of food and the food taste fresh. I like that the food was alot and I don't feel like I am eating other people's food. I also enjoyed the fruits and dessert was perfect. I tasted all the cake served😆. The staff were also very friendly, we were warmly welcomed and atmosphere felt so comfortable.

Rooms need upgrade though service was considerably better than my last visit. Food is nice but pricey as expected. Staff are highly professional and courteous. Overall will definitely visit again

Loved the food and breakfast ( Buffet style). The rooms have a decent ambience as well. There's also in house entertainment at the roof top in the evenings especially on the weekends. So it's a good choice for a weekend getaway. Pricing is average.

Worst hotel I've ever stayed in. I had no second of rest. Bed and pillows were damp and smelt really bad. Lots of dirt in the corners. Had to move to another room because ceiling was open.Its unbelievable that someone okayed that room for sale. Bathroom didnt smell clean. Long waits at the reception, clearly understaffed!

Simply amazing! Great ambience and soothing environment. The food was tasty, I was spoilt for choice. Love this place

Beautiful location, lovely hosts and the most wonderful breakfast. We had a huge bathroom which was spotless. So many small touches which made our stay so nice” Pretty much everything. The roof terrace for sunset drinks and the view. The historic details and the breakfasts in the hotel restaurant were fabulous. hardworking kitchen lady’s delicious breakfasts, cleanliness. Amazing value. Perfect location. Absolutely clean.”

Went for an event.....So i only entered the Sun hall on the first floor and the reception room which has a lot of space for sitting. The reception room also has a cafe, Overall four points, from my experience is a big and beautiful hotel. Security is also good.

A four star hotel located at Plot 9/10 block 2 Oniru Chieftancy Estate, Victoria Island Lagos. Ample packing space, very neat environment, Suites and executive rooms with world class conference rooms.

It was an awesome experience, glad I could visit ☺️ Meals served here will tickle your taste buds, I love it

Everything inside speaks opulence. It's a beautiful place to spend some time in, all I find inconvenience is the time it takes for the men at the gate to get a car cleared before coming in. Sometimes it takes minutes before you get attended to. This should work on it.

I attended an event at the hotel and it was quite very enjoyable. The hall was very spacious, well air-conditioned with functioning public address system. The staff from the security to the people who served us food were very polite and nice. The place was also very neat and the food provided was arranged very neatly and tasty even though it was just snacks. I look forward to booking a room here someday and just chilling.

A place of serenity, grandeur, clean air and blissful rest. A classic place with standard and pride. Located in between oniru and Victoria island, a perfect location for easy navigation. It's security very active. It's customer services still needs some work. Renting it for events is not regrettable.

I absolutely love Miss Gloria in the dining area she has excellent customer service and takes care of her guests along with several other staff. Everyone was so polite and greeted me on every occasion. I can’t speak enough on their customer service. I definitely recommend staying at this hotel

The staff here need a little more training. Because I was female and unaccompanied he asked me to go wait downstairs, because I was to meet a colleague at the roof top and they were yet to arrive. The drinks and salad were good.

Beautiful spacious room...quick and prompt service from hotel attendant. Was however not pleased with signing in to the log book for visitors as well as submitting my ID card pending when I exited the hotel...infringed on my right to privacy. The room service food could also be improved upon - I ordered creamy pasta chicken meal and was served spaghetti - not so tasty...left the palate needing a rinse. But beyond the food and security protocol for visitors, the hotel ambience and room comfort remains very appealing.

A very decent hotel in an upscale area of Lagos, Nigeria. Always a welcoming place. It is decent and very secure. Their Staff are courteous and their buffet menu is simply fantastic. The rate per night is on the high side but it's worth it because you get value for your money. I will always choose this place when on that side of the globe.

We booked one of their halls for an event only for the staff to stop the vendors from setting up unless they pay 50k per hour even on the day of the event NOT AS CAUTION FEE( cos he clarified) but according to him a fee paid for engaging the space outside the booking time. I wonder if the client are supposed to place a ready made event component in their event without a set up allowance. This is preposterous!

Always a vibe. Perfect location for a quick meet-up between V.I. and Lekki. They've done some renovations and furniture upgrades so things are looking fresh. Teas, coffees and pastries always top notch! Haven't had a chance to test the newly renovated rooms. Will give you an update after my next getaway...

The hotel is beautiful and employees display a high level of professionalism. My room 532 was clean with good water pressure, however, there was a very unpleasant smell in the room. It smelled like an abandoned attic, seems they don't use that room much. If they can take a look at it, other than this I enjoyed my stay.

Perfect location. This is my second stay in over 2 years, and at least there’s some consistency. I’d describe the hotel as “good enough”; it’s standard in most respects, but doesn’t blow you away in any way The breakfast has so many options (which is good), but the actual food itself wasn’t so great. Same with the in-room dining Also, I found the lighting within the rooms to be insufficient. Confusingly upon my arrival, nobody offered to help me with my bags to my room, in fact no one even showed me to room. Strange behavior The TVs in the room should be upgraded to “smart TVs” (I.e with Netflix, YouTube etc) as is obtainable at hotels of similar caliber The staff are however, very courteous, gym is well equipped, pool is good, water pressure in showers is great and the hotel overall is clean and comfortable (there’s room for improvement however)

The conference I attended here was a success. Thanks to the host company - Rolad. The food, was awesome and I had electricity to work with while I was at the reception. The staff however do not seem very hospitable. They dragged feet and responded to simple requests in an unfriendly manner.

The Four Points by Sheraton is a lovely edifice. First thing you'll notice is how much attention is paid to security. Multiple security scans at the gate and reception entrance. The restaurant on the first floor is not too spacious and could definitely have more options on its buffet. The staff is nice and decent. I didn't see too many guests on this particular day which made the place quite enjoyable because of the relative peace and unhindered movement around the premises. I will recommend this place for relaxation and business meetings.

I attended the #WAPI2021 conference which was hosted at Four Points by Sheraton. The panel sessions were insightful and engaging. The lunch and dinner buffet offerings were good with the dessert I had being executed properly. The wash rooms were clean at the times I used the facility. However I noticed the cooling system at the atrium area on the mezzanine level needs to be looked at as that space was pretty warm. Generally it was a good time had with the facility.

It’s definitely a beautiful hotel even during construction! The breakfast is delicious so much variety. Fufu/amala, egusi, ogbono. I miss their breakfast. They need to make sure the pool area seats are wiped down more. Separate the smokers from non-smokers. The staff can be a bit slow. But, the hotel is so beautiful it covers many flaws. They have security with dogs! So, you’ll always feel safe. It’s expensive but worth it. Book if you can.

Not sure of the pricing but it is situated in a good location, great security and wheelchair accessibility was provided. Rooms were large and had great esthetics. Sadly, Parking space was quite an issue and I will not recommend for people looking to take their wedding portraits there.

Cool environment to lodge. I loved their meeting room, nice sound and it also had sound proof wall with enough lighting. Their rooms are also big with nice surroundings. A beauty to behold. Felt like not leaving the place. Their customer service was top notch starting from the gate to the reception. Everyone were professional. I'll recommend for anyone looking for a good place to lodge

The beauty of the place is the environment, it gives you a feeling of peace and calm... Great snacks, well light and just awesome. Always looking forward to the Christmas designs and they keep doing awesome stuff.

This hotel is gross. If you are accustomed to western 4-star cleanliness you will be very disappointed. The bathrooms are covered in mildew and stains. Not the kind of place you want your children or pets crawling around in. Management was unresponsive to my complaints and has a policy of charging an extra 1-night penalty for guests who want to cancel the remainder of their stay. I told management that I would be posting pictures if they insisted on charging me a penalty and they did not care. Travelers beware. I ended up going to The George Hotel and having a much better experience both with cleanliness and service.

Exclusive and serene environment in the heart of Victoria Island. Comfortable bed and spacious standard room with king size bed, reading table and chairs. What more can one ask for? ⭐️⭐️⭐️⭐️⭐️

Four points by Sheraton is a wonderful place to host your corporate meetings. Their breakfast options are also really nice and the staff is super courteous.

One of the luxurious hotel on the phase of Lagos state. Very conducive with modern facilities and intercontinental dishes.

Top notch hotel with good ambiance. Exquisite customer service and really a home away from home. Enjoyed my stay.

I went there for an event in one of the hall. Hall seem clean and well decorated by the staff. Food was minimal though, probably the organisers didn't pay for much. Fruit juice wasn't so fresh. Had some sort of fermented taste. Customer service was great. Staffs From the entrance were nice and polite. The lady at the main entrance checking people in was really helpful. COVID protocol in check. Mask required to enter the building and temperature checks in place. The rest room was neat. Like really neat (maybe because I was there in the early hours of the morning) might go back there and check during noon or in the evening to see if that level of neatness is maintained. Don't have so much complain except for the quantity of their food. Buffet was mostly snacks and I felt cheated.