De Grandeur Tower Apartments image

De Grandeur Tower Apartments

Vacation appartment Serviced accommodation Holiday apartment rental

😐 Had an average experience. The apartments are okay however, looks like there's a poor maintenance culture, and if it's not improved on, they may run down in the near future. They need to improve communications between customer service and housekeeping. They called me to say that they would clean th... People often mention service,


Address

Plot 5A, Celestial Church Street, Amara Olu St, Agidingbi, Ikeja 100271, Lagos, Nigeria

Contact

+234 909 315 0000

Price rating

$38/night

Rating on Google Maps

4.40 (198 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Chinny U. 10 months ago on Google • 57 reviews
    Had an average experience. The apartments are okay however, looks like there's a poor maintenance culture, and if it's not improved on, they may run down in the near future. They need to improve communications between customer service and housekeeping. They called me to say that they would clean the room by 2pm and when I got back at 6pm, they still hadn't cleaned it. All for the cleaner to barge into my room using a master key as "they didn't know I had returned". Looks like they have just 1 person working the whole wing. They should wash the pillows as they have a deep smell of sweat and body odour, which a fresh pillowcase doesn't hide. The blinds don't work properly and the rooms have a tendency to smell dank. The rooms should be aired as often as they can when guests are not lodged. If they can't change the spoilt blinds, they may as well switch to curtains. Check-in is always delayed and the rooms take forever to be ready. The tap in the bathroom sinks have a mind 9f their own. Can douse you in a split second. Finally, improve coordination and communication amongst your staff!!
    1 person found this review helpful 👍

  • 3/5 Mzime M. 7 months ago on Google • 197 reviews
    Good for a quick stop over for single travellers but not long stay and for family stay. They offer a modest complimentary breakfast and room service for other meals. It's right off the highway in Ikeja so that's quite a distance from say, Victoria Island and other attractions but it's quite near the international airport.

  • 5/5 Olubukola 8 months ago on Google • 174 reviews
    Rooms are clean a decent Airbnb for traveller's. Good location to move around Lagos. I stayed in Jade Executive on the third floor.

  • 1/5 Dr. Timothy A. 5 months ago on Google • 99 reviews
    This was not a pleasant experience for me. The staff members were not accommodating, and the location in which we were located (1st floor) was not conducive for myself or my guests.

  • 5/5 Gideon O. 9 months ago on Google • 61 reviews
    This hotel is just so beautiful, and I loved my experience there yesterday. It'ss my second time visiting, and I didn't regret.

  • 3/5 G 9 months ago on Google • 35 reviews
    It was a hotel in the heart of Ikeja, but honestly I couldn't tell if it was a hotel or Air BnB. There were no towels in the rooms, no breakfast offer and when we requested cleaning, it was partially done. That's why I said I don't know if it was a hotel or not. Now I didn't book the hotel as it was book for the wedding guest. That's why I couldn't tell.

  • 1/5 Adeoluwa G. 7 months ago on Google • 32 reviews
    They have terrible and poor customer service, we paid 300k to stay over at two apartments for my brother’s wedding Eve and their staff refused to allow us take pictures on the wedding day, they got us aggregated, ruined our day, ruined our mood and insisted we could not take pictures at the rooftop at the reception or in the premises.

  • 4/5 Frances B. 4 months ago on Google • 14 reviews
    I have stayed in DE Grandeur many times, and I must say the service has gone down. The staff is wonderful, but overall, it's lacking in many ways. For example, room service is poor, and they forget to bring items needed. If I return, I will find another place to reside because the service is very poor.


Call +234 909 315 0000 Open on Google Maps

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