1/5 Chidi O. 2 years ago on Google
The
hotel
looks
amazing
structurally,
hence
our
decision
to
lodge
in;
but
the
service
we
got
was
nothing
to
write
home
about.
First,
we
got
to
the
hotel
around
15:40hrs
to
check
in,
but
we
were
told
that
we
came
late.
My
wife
opened
the
site
we
booked
with
and
it
was
clearing
stated
that
checking
in
was
from
14:00
to
18:00,
so
they
said
they
had
no
room
for
us.
That
aside,
I
asked
to
speak
with
the
manager
and
the
front
seat
manager
came,
I
asked
her
why
they
did
not
call
to
ask
if
we
were
still
coming
before
giving
our
booked
room
out
as
we
were
still
within
check-in
time,
she
told
me
emphatically
that
THEY
DO
NOT
CALL
THEIR
CUSTOMERS!
she
repeated
that
not
once,
but
3
times
as
I
tried
to
make
her
realized
that
what
she
was
saying
was
totally
wrong!
Also
she
claimed
that
their
check
in
time
was
14:00hrs
exact!
Anyways
I
left
angrily
as
they
have
succeeded
in
ruining
my
wedding
Anniversary
which
we
planned
to
celebrate.
Less
I
forget,
those
at
the
reception
were
wearing
long
faces,
no
smiles
nothing
even
doing
their
jobs
sluggishly
with
so
much
insensitivity.
I
went
in
with
high
hopes,
but
the
staff
totally
dashed
my
hopes
with
regards
the
hotel.
They
need
to
improve
staff
wise
cause
those
their
do
not
know
what
they
are
doing
-
They
are
in
the
hospitality
sector
for
Christ
sake!
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