2/5 Shiro Decorte (. 1 year ago on Google • 92 reviews
We
booked
our
dinner
online,
but
due
to
a
last-minute
schedule
change,
we
called
the
restaurant
to
reschedule
our
reservation.
The
man
graciously
accepted
our
rescheduling
and
we
arrived
on
time
for
our
reservation.
But
when
we
got
there,
the
woman
told
us
that
our
reservation
had
been
canceled.
And
they
said
this
as
if
it
was
our
fault.
I
had
booked
sukiyaki
for
two
online,
but
they
said
they
didn't
even
have
that
ready.
We
asked
who
answered
the
phone
to
reschedule
our
reservation
and
they
said
no
one
answered
the
phone
(then
what
is
my
call
log?)
Everyone
makes
mistakes,
but
we
were
very
disappointed
with
the
lie
and
their
attitude.
They
didn't
even
apologize,
they
just
spoke
as
if
they
were
doing
us
a
favor
for
not
being
able
to
make
the
reservation.
Anyway,
the
food
quality
was
very
good,
but
we
had
a
very
difficult
time
getting
staff
to
come
out
throughout
the
evening
and
it
was
disappointing
to
have
a
special
dinner
ruined.
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