Le Balmoral image

Le Balmoral

Restaurant American restaurant

🫤 The food is good, but the service is horrible as usual! The owner is super rude and forced us to leave our table, because as she said other people were waiting and we should think about the others. Just to clarify - the people who wanted to take our table already had a table but they didn’t like it... People often mention good, service, nice, friendly, time, Nice, kids, people, drinks, great,


Address

Pl. Georges Brugmann 21, 1050 Ixelles, Belgium

Website

www.lebalmoral.be

Contact

+32 2 347 08 82

Price rating

$$ $$

Rating on Google Maps

3.90 (853 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6:45 pm
  • Friday: 10 am to 9:30 pm
  • Saturday: 9 am to 6:45 pm
  • Sunday: (New Year's Eve), 9 am to 6:45 pm, Hours might differ
  • Monday: (New Year's Day), Closed, Hours might differ
  • Tuesday: Closed
  • Wednesday: 10 am to 6:45 pm

Featured Reviews


Frequently mentioned in reviews: good (15) service (12) nice (9) friendly (9) time (7) Nice (7) kids (7) people (6) drinks (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Radost R. 2 years ago on Google
    The food is good, but the service is horrible as usual! The owner is super rude and forced us to leave our table, because as she said other people were waiting and we should think about the others. Just to clarify - the people who wanted to take our table already had a table but they didn’t like it because the weather was rainy. They were not able to eat there, which i don’t understand why?! It was not our problem that the owners didn’t buy better parasols that can cover better the tables. She was super rude, even though we just stayed to finish our drinks. Maybe this was illegal! To be honest i thought after 7 months of not working because of the Covid they will be nicer but NO!
    6 people found this review helpful 👍

  • 3/5 duygu 5 years ago on Google
    Menu is very reach. Price is ok according to quality of food. Unfortunately service was so slow and staff was not so nice towards clients.
    3 people found this review helpful 👍

  • 3/5 Joaquín Calvo Mota de C. 6 years ago on Google
    I'm giving it 3 stars because of prior experiences. But time was pretty awful. The food is great, always has been, and this time was no exception. But the service is terrible. We arrived at the place at 2 in the afternoon (a bit late by Belgian standards, but this place had people coming in even after we left. We tried to order the fajitas, but they had no more. And you might think, well it happens, but it was on their suggestions menu and it's on of their star dishes and as stated earlier it wasn't that late yet. The fajitas were the only reason I wanted to go there so I was really disappointed. We ordered burgers instead and a nachos starter After a good 20 minutes of waiting we ask if the nachos aren't ready yet. They tell us that they forgot and that the main dishes are ready. So we pass on the nachos and get get the main (minor annoyance: he served the burgers wrongly and someone had a bite at some else's burger). Mid eating we order some more drinks and after a while we have to order them again because the waiter had forgotten them. To end we have dessert, but they forget one of the desserts. **So all in all, good food but terrible service. Also note that this time the place was pretty clean but other times we have found food and garbage on the floor under the table. I gave it 3 stars to represent overall experience. If I were to judge only last time it would have been 1 star. On the other hand I would give it 4 stars without including this last experience, service was never great but reasonable.
    2 people found this review helpful 👍

  • 4/5 Daniel A. 9 months ago on Google
    Nice place for a relaxed brunch. Good service, very responsive staff and good dishes. A little pricey, but in line with what you expect in Brussels.
    1 person found this review helpful 👍

  • 2/5 Emmanuel G. 4 months ago on Google
    Great yummy double espresso macchiato charged as "two expressos", meaning 200% of one expresso macchiato prixe, even though their menu shows a double expresso at 150% the price (€4,50) of a single expresso (€3,00). Answer 1: "We don't care about the prices they set." Answer 2:"It's the location sir!" Me:"You think 200% instead of 150% is coherent?" Answer 3:"Yes, because it was a double." Won't be coming back. If you feel like wasting money then yes come on over! : D A shame, because the food is good.
    1 person found this review helpful 👍

  • 3/5 Oliver P. 4 years ago on Google
    Nice decor and the service was friendly. A good place for children with the games section and the kids shows on TV. The food however is overpriced for what it was. The ingredients were rather cheap for the price. For example, the sausages in the hot dogs were cheap and generic (probably from a tin) and there was practically no cheese on them either, definitely not worth the price. The sandwich was also very small considering how much it cost.. The milkshake on the other hand was very nice.
    1 person found this review helpful 👍

  • 3/5 A. S. 4 months ago on Google
    Nice and cosy place. Did not like that coffee mug was broken. Crepe was ok, no Nutella, just choco syrup. Club sandwich was good.
    1 person found this review helpful 👍

  • 1/5 Alex A. 1 year ago on Google
    The food is not the best but the scenery makes up for it and pleases young and old, if you're into this style of diners of course. Only, last time we went (having been. couple of times already ), all four of us got sick afterwards resulting in us never going back. We believe the funny tasting milkshakes to be the cause. And as some have commented before, we also once had an incorrect bill, due to tired waiters!?!. Didn't make an issue at the time as it can indeed happen but it seems to happen more than once...
    1 person found this review helpful 👍

  • 5/5 Stanislaw R. 10 months ago on Google
    Itcwas very nice, I went on a date with my girlfriend few months ago. Food was good, prices pretty reasonable for the quality. Though i must say in my opinion the waitercwas slightly rude, it was late friday night so maybe he was just tired, but some bad after-taste left
    1 person found this review helpful 👍

  • 4/5 Jonathan Cruz Sequeira (. 1 year ago on Google
    Nice setting, typically American from the 60s, very colorful. The price is overall reasonable but some products should be more consistent and less bland. Also some points to improve here and there to make the experience even better. To test if you are curious and come back if you liked it, like me 🥞🍔🥤
    1 person found this review helpful 👍

  • 5/5 Banu A. 11 months ago on Google
    Colorful American interior, delicious food, friendly people, and great peace with a book under the sun at its terrace...such a rare opportunity in Brussels, go get it when it's sunny 🌞!

  • 2/5 Theodore S. 1 year ago on Google
    Nothing special…. The food was medium Accept the American style Not again

  • 5/5 Cedric S. 1 year ago on Google
    A classic 50's dinner in brussels. The place looks like a movie set and the food is comforting. It's an ideal place for families thanks to the playground.

  • 5/5 Paola S. 1 year ago on Google
    might be one of my favorite burgers here!!! it's really fresh and delicious, I went to this place less than I order, but it's very funky when you are there too. I also love the homemade ice tea's

  • 5/5 Remy S. 10 months ago on Google
    Amazing 50s style American diner in the heart of Brussels! The decor is splendid, so is the food and the service 👌 Definitely worth checking out! Rock'n'roll 🎸

  • 5/5 Catarina C. 1 year ago on Google
    Excellent food, people kind, kids friendly. I recommend.

  • 5/5 Kristof De P. 6 months ago on Google
    Very nice place, loved all the decorations. Very friendly people. Can´t talk about the food because we only had drinks.

  • 5/5 Kobe V. 9 months ago on Google
    Good, fast and friendly service. Nice menu with a lot of choice. Hot and cold drinks, some beers. Really nice Milkshakes amd juices. Amercican pancakes amd burgers, all good. Good atmosphere, American design, all pink. Cosy place :-)

  • 1/5 Steven K. 1 year ago on Google
    The veggie sandwich was disgusting and the oil was not fresh. The decor is nice but the food is like a nightmare.

  • 4/5 Me M. 1 year ago on Google
    Cash only, otherwise this place looks great and the staff is soooo friendly! I guess it’s the best place to bring your kids also

  • 2/5 Diama V. 1 year ago on Google
    Nice atmosphere but the food was not great at all. They don’t accept Visa cards which is not mentioned anywhere beforehand. Had to go to the bank machine to get cash and return. Has never happened to me before in Brussels. Will not return.

  • 2/5 Alice M. 2 years ago on Google
    The place is great for kids, they love it! Hot dogs have nothing special, french fries are really average, cheeseburger is good! Service was slow although the restaurant was half filled... I had the impression that the online order took precedence over the persons dining on site...

  • 4/5 Sp B. 1 year ago on Google
    Food is delicious but you have to wait ages for any service and when you ask for something, it's takes either a long time or you have to ask 2 or 3 times.

  • 4/5 Serena R. 1 year ago on Google
    When stepping into this place it feels like you are transported in the US. Lovely colors, nice diner style food and drinks, perfect for families.

  • 2/5 Chenai M. 1 year ago on Google
    Was not impressed at all. The pancakes were DRY.. they tasted just like bread. We went there for brunch and they had run out of bacon🤷🏾‍♀️ very strange for an American diner. The service was okay and the place is nice.

  • 4/5 Arnaud D. 2 years ago on Google
    Nice place to go with the kids. They will love there colours, it's all pink everywhere. Staff is super friendly and your kids can scream an they want, you'll never get a negative word out of them. Food is good, had the new Yorker hotdog. The whole could be a bit more tasteful. They serve good local beer from the tap as well. All in all very nice experience

  • 4/5 Aline C. 2 years ago on Google
    Busy but good food and friendly staff. Really kid friendly.

  • 5/5 Lucrezia F. 5 years ago on Google
    Location amazing for kids and adults and quality of food and drinks really good as well. You can't make reservation but I suggest you to go!

  • 4/5 Savvas P. 2 years ago on Google
    The breakfast is good but not what you expect in taste and portions for the money you pay. I would put 3.5 if possible. I like the fact that all the stuff speaks English and they have English menu.

  • 3/5 Antonis 2 years ago on Google
    Great service by the young staff, pleasant decoration. The food was mediocre. The bacon, fries or chicken nuggets were over-fried.


Call +32 2 347 08 82 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Meal coupons
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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