Fouani Nigeria Ltd (LG Showroom) image

Fouani Nigeria Ltd (LG Showroom)

Electronics store

😠 The customer service for the company is so poor. Even when goods are covered under warranty they will look for something that you need to pay for such that the warranty is not free again. Plus even for big sized equipments you have to drop off and pick up. They don’t respond to messages. Don’t patro... People often mention products, service, prices, good, electronics, customer, sales, home, Good, staff,


Address

29 Aminu Kano Cres, Wuse, Abuja 905102, Federal Capital Territory, Nigeria

Website

www.fouanistore.com

Contact

+234 1 888 4444

Rating on Google Maps

4.20 (781 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:15 am to 7:15 pm
  • Tuesday: 9:15 am to 7:15 pm
  • Wednesday: 9:15 am to 7:15 pm
  • Thursday: 9:15 am to 7:15 pm
  • Friday: 9:15 am to 7:15 pm
  • Saturday: 9:15 am to 7:15 pm
  • Sunday: 12 to 6 pm

Featured Reviews


Frequently mentioned in reviews: products (18) service (13) prices (11) good (10) electronics (9) customer (9) sales (9) home (8) Good (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 ShortStay H. 4 years ago on Google • 60 reviews
    Very Beautiful & Affordable electronics shop. Their staff come to assist once you enter and are very attentive. Sells a bit lower than the LG shop up same road. LG, Samsung, Thermocool, Hisense etc Televisions, Sound Systems, irons, Refrigerators, washing machines, cloth Dryers, blenders, electric kettles, toasters, good processors etc are sold here. They also sell Tv consoles/stands and cooking pots. No wheel chair access but good enough parking space. Their stainless pots I bought had quality and looked very beautiful but burns food a lot (the reason for the 4stars else they deserve 5stars)
    2 people found this review helpful 👍

  • 4/5 Ayeni Olamilekan Ibrahim A. 8 months ago on Google • 77 reviews
    Located at Ademola Adetokun Crescent, Wuse 2, Abuja beside Glo Headquarters. It is a gigantic structure with beautiful architecture of a storey building. This place sells electronic gadgets from LG, Hisense, Nokia etc. The prices of the products are largely determined by Dollar rates. So, there's no static prices. For instance, if you've been there once for some certain products, it is advisable to check again on the prices of those products because there might be fall/rise in their prices. This place sells quality, affordable, warranty and guaranteed products. The staff are cool and cute with caution of respect for customers.
    1 person found this review helpful 👍

  • 4/5 Zainab Y. 5 years ago on Google • 69 reviews
    Well organized sections with visible prices. Easy to access and comfortable staircases. Products seem to be in excellent condition.
    1 person found this review helpful 👍

  • 4/5 Achilike O. 2 years ago on Google
    Courteous staff from beginning to until they have your money. No delivery and installation is left at your peril.
    1 person found this review helpful 👍

  • 3/5 R.T B. 2 years ago on Google
    A nice home appliance store to visit. Car parking can be an issue sometimes
    1 person found this review helpful 👍

  • 2/5 Kator T. 2 years ago on Google
    They close too early (7pm). Many people work the whole day and can only shop at night. Closing at 9pm would be better. Maybe they need staff for day and night.
    1 person found this review helpful 👍

  • 1/5 victor e. 1 year ago on Google
    Fantastic place to be with nice products but staff didn't have the right character to attend to customers not even on calls. Poor staff performance both on call & in shop.
    1 person found this review helpful 👍

  • 4/5 PHYLLIS IDARA C. 2 years ago on Google
    I would have scored the place 5stars but I am very particular about service and i wasn't too impressed with the agent that attended to me. She kept frowning and acting like she was being forced to do her work. The security men were super friendly though. Outside my experience with the staff their products are sport on as always and very competitive prices too.
    1 person found this review helpful 👍

  • 4/5 Mostafa M. 1 year ago on Google • 87 reviews
    Compare to Sahad Store, the TVs has a better price.

  • 5/5 Comfort A. 4 months ago on Google • 79 reviews
    Limited to only LG products . Unlike other stores that has Hisense as well.

  • 4/5 Odo K. 1 year ago on Google • 12 reviews
    It's a good place, it just that you pay additional fee for insurance.

  • 4/5 Titi B. 9 months ago on Google • 9 reviews
    The Lebanese bosses there are very polite, gentlemanly and give really good Customer Service. The Showroom has nearly every electronic device you could possibly want! Had a great time there ❤❤❤

  • 2/5 Adedoyin A. 5 months ago on Google • 6 reviews
    I got some items from Fouani wuse branch of recent, I haven't even started using them yet but would like to drop a review on customer service. Customer service is very poor, the Arab guys are arrogant and they treat customer with no form of empathy or respect. You need to do better judging from the amount of money you're collecting from Nigerians. Being rude and nonchalant doesn't do it.

  • 3/5 Mary A. 4 months ago on Google • 6 reviews
    Excellent facility and products on display, however the sales attendants require additional training on managing customers and providing customer service

  • 4/5 obasohan o. 2 years ago on Google
    All of LG products ranging from fridges, freezers, sound systems, TVs and more with best prices

  • 5/5 Gozie C. 2 years ago on Google
    THEY ARE GOOD LOVE BUYING FROM THEM

  • 5/5 emmanuel o. 2 years ago on Google
    It's LG's showroom, got a smart TV for my boss from there once. Customer and after sales services were great 👍👍👍

  • 4/5 Ahmed z. 2 years ago on Google
    Nice place, quality products

  • 2/5 Sani Ibrahim M. 2 years ago on Google
    A lot of modern LG products on offer, but management not friendly to the ONE ITEM purchaser! It is better for the place to become a wholesaler!

  • 3/5 Michael E. 2 years ago on Google
    Located at Aminu Kano Crescent off Ahmadu Belo way. Don't really have variety of Refrigerators products as my client couldn't get the desired one. Don't have wheelchair access.

  • 1/5 Regina I. 2 years ago on Google
    Service is really poor...when I got there I wasn't even assisted in anyway and the attendants were looking at me like 'what is this one doing here'? And when I asked them a question the response was condescending...anyways I left to buy my tv somewhere else. Good riddance!

  • 1/5 Farida A. 2 years ago on Google
    I wish there was a zero star. When we entered, the staffs were not welcoming, the one that later on attended to us was very unfriendly and the security inside was behaving as if we were part of his problems. In whole, I will never buy anything again from this particular store. The one in Gwarinpa is still the best so far..

  • 4/5 Collins N. 3 years ago on Google
    The electronics looked nice and reasonably priced. The sales ladies where also.really focused and helpful

  • 5/5 Emma 3 years ago on Google
    Reliable items

  • 5/5 Simon Alime A. 2 years ago on Google
    Good service. First time I'm giving a review on anything. It's says a lot.

  • 4/5 Rotimi William O. 3 years ago on Google
    Good and accommodating place to be.

  • 5/5 Uduak Joy M. 3 years ago on Google
    Got what I needed

  • 5/5 Uchenna O. 3 years ago on Google
    Nice store

  • 5/5 Elder Steve A. 2 years ago on Google
    Best place For your shopping pleasure when it comes to electronics and household appliances. With LG, life is good indeed.

  • 5/5 Uduak P. 2 years ago on Google
    Lovely place. Customer service on point

  • 4/5 Muhammed Zailani (. 2 years ago on Google
    Well stocked with LG, Hisense and Maxi products. Reasonably priced items. They deliver also.

  • 5/5 Mustafa M. 1 year ago on Google
    The sales assistants were patient and helpful. Delivery to my address was instant. The whole experience was smooth. They have a lot of quality products

  • 4/5 Aiesha J. 2 years ago on Google
    It's great, you can get your Ac, generator, TV, cooking gas, oven and lots more at cheaper prices. Sad I didn't get what I wanted because it was out of stock that day. But I liked it there. 🙂

  • 5/5 Elem S. 1 year ago on Google
    An accommodating and refreshing experience, even due it was coincidentally I arrived there but was treated nice

  • 5/5 Chibuzor U. 1 year ago on Google
    Nice and Beautiful things but way too expensive, not in their Nigeria will spending that kind of money make sense ......

  • 3/5 Femi A. 6 years ago on Google
    Bought a 6.5kva Maxi generator here and it's excellent, the guy that attended to us was polite and respectful, unlike some of their sales girls who mostly access you by your car before they attend to you. I guess they are really employed as it seems they make money from their sales so I'm not bothered. Overall service from this LG is excellent and the generator is superb

  • 4/5 Bayo 2 years ago on Google
    Interesting place. They are LG's Assembler and distributor. So, no other outlet can beat their price.

  • 5/5 Ali Enemona D. 1 year ago on Google
    You can purchase any kind of LG product you wish for here

  • 5/5 Eye Nene B. 8 months ago on Google
    They office is beautiful and the have most of the things you would need

  • 4/5 Victor O. 1 year ago on Google
    Good and clean store. The best place for anything LG product.

  • 4/5 Tunji O. 1 year ago on Google
    Well laid out Store. LED android TVs and Home theatre & general consumer Electronics on ground floor. Refrigerators, air-conditioners, washing machines, dryers & microwaves on first floor.

  • 1/5 Amy T. 1 year ago on Google
    Non existent customer service. Just bought an LG TV and remote isn't working after only one month!! I don't care if a new remote is 2cents or the fake service department sends me on a wild goose chase to get a remote that's now my problem somehow, don't treat your customers this way!!

  • 5/5 Bumyt E. 3 years ago on Google
    Perfect

  • 5/5 Usha Isaac A. 3 years ago on Google
    Everything about Electronics can be found here and their prices are fair enough, as the Slogan goes; 'Life is Good' with LG.

  • 5/5 Joseph O. 3 years ago on Google
    Quality home electronics with wide range of options and other services

  • 3/5 Anwo O. 3 years ago on Google
    Good

  • 4/5 Chris U. 3 years ago on Google
    Health and safety precautions taken seriously so even if you leave the showroom 7 times you'll be checked and required to sanitise your hands 7 times. The customer care manager (Mr. Hassan, I think) was helpful in answering all the questions I had and gave his professional advise which brought much needed clarity to my decision making. The after sales services are satisfactory on paper only left to be seen in reality. The one negative issue (which I think is company policy in all their branches) is that I'm not comfortable with the floor sales girls following me around the showroom. Also the Equipment I wanted had an increase in price within the Christmas holidays... otherwise, it is a well run and reliable company to get all things LG.

  • 5/5 Engr D. 3 years ago on Google
    Good

  • 5/5 Stephen and Esther E. 3 years ago on Google
    A brand sell centre for LG and sundry electrical appliances

  • 3/5 Joshua G. 3 years ago on Google
    A fair experience

  • 5/5 Sabastine J. 3 years ago on Google
    It was quite and Peaceful

  • 5/5 SOPHIE O. 3 years ago on Google
    Sherifat was awesome

  • 4/5 Dominic A. 3 years ago on Google
    Friendly staffs

  • 3/5 Abayomi O. 3 years ago on Google
    Not too friendly customer service

  • 5/5 Isaac N. 3 years ago on Google
    Cool and genuine gadgets

  • 5/5 Mohanye G. 3 years ago on Google
    Good services polite workers fair prices

  • 5/5 Shully D. 3 years ago on Google
    Good customer service, there packing space is good, and unlike most eletronic shops, they sell ONLY LG products!!! So don't go there thinking you will get another product.

  • 5/5 Jane Hauwa B. 3 years ago on Google
    Shop for electronics ...very affordable too

  • 4/5 emmanuel e. 3 years ago on Google
    Place to get the best LG home appliance.

  • 4/5 'Goziem O. 4 years ago on Google
    Licensed distributors for LG home electronics amongst others. Nice place. Most items carry a two year warranty. Might cost more than in the open market but you're paying extra for peace of mind. I ordered a 1.5Hp Dual Inverter Air conditioner and it works perfectly. It came with the standard 2 year warranty and 10 years on the digital Inverter compressor. For a fee, they installed it themselves with the promise of 2 years free maintenance.

  • 4/5 Godwin N. 4 years ago on Google
    Basically a home of LG products ranging from Televisions to Washing machines to Refrigerators and Sound systems. You are always welcomed by show room marketers who take you round and let you make your choice. The place is always clean, air conditioned and nice. In terms of pricing, their price is fair as compared to some other places.

  • 5/5 Nwoke E. 3 years ago on Google
    Great place, great people, great ambience...what do you want in home appliances, they got you covered. LG - life's good

  • 4/5 Abdulwahab I. 3 years ago on Google
    A cool place to get your home electronics at a very competitive prices.

  • 4/5 Emeka I. 3 years ago on Google
    Nice lg showroom

  • 4/5 Fatoba M. 3 years ago on Google
    Great place for great and quality LG electronics products.

  • 5/5 Ekpe A. 3 years ago on Google
    For the best LG technology

  • 5/5 Aniema W. 3 years ago on Google
    Great experience

  • 5/5 Eric S. 3 years ago on Google
    It's good took a long journey

  • 5/5 Abubakar M. 3 years ago on Google
    Free

  • 3/5 Joseph D. 3 years ago on Google
    Not a bad experience at LG

  • 5/5 Umar A. 3 years ago on Google
    Nice

  • 5/5 Bala Mohammed I. 3 years ago on Google
    Excellent LG products

  • 5/5 Enejo A. 3 years ago on Google
    Very beautiful. Great customer service

  • 4/5 Dimgba K. 3 years ago on Google
    This is a good showroom. Rated 4. The downside is the absence of accessible paths for people with disability

  • 3/5 Nd O. 3 years ago on Google
    A good place to shop for LG TVs, washing machine, music system, etc. With option of insurance and after sales support

  • 5/5 Emmanuel A. 3 years ago on Google
    Clean and fully packed

  • 5/5 Princemobolaji S. 3 years ago on Google
    Nice

  • 4/5 Oloko O. 3 years ago on Google
    Lovely electronic store

  • 4/5 Pongwan S. 3 years ago on Google
    The home of original LG electronics.

  • 4/5 simon A. 3 years ago on Google
    Great

  • 4/5 Hauwa A. 3 years ago on Google
    Television and fridges available

  • 3/5 Muhammed Y. 3 years ago on Google
    Satisfactory

  • 5/5 Anthony O. 3 years ago on Google
    Electronic Show Room for L-G Electronics

  • 1/5 Oluwayomi A. 8 months ago on Google • 1 review
    The customer service for the company is so poor. Even when goods are covered under warranty they will look for something that you need to pay for such that the warranty is not free again. Plus even for big sized equipments you have to drop off and pick up. They don’t respond to messages. Don’t patronize this business!
    2 people found this review helpful 👍


Call +234 1 888 4444 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Electronics stores nearby

Last updated:
()