1/5 Praneev G. 7 months ago on Google
I
ordered
an
anniversary
cake
on
the
previous
day
and
paid
advance
money
also.
Told
them
that
I'll
collect
at
5
pm.
When
I
went
there
around
7.30
pm
I
found
that
there
was
damage
on
the
cake.
Cake
decoration
were
probably
fallen,
and
they
managed
to
restore
it
by
hands
and
kept
it
for
my
delivery.
Awful.
It
was
disfigured
significantly,
and
they
didn't
even
care
to
do
any
alternatives.
They
didn't
even
mind
about
the
disfigurement
and
asked
me
to
take
the
cake.
I
was
disappointed
and
disagreed
with
taking
it.
Requested
discount
or
alternative
cake.
No
alternative
cakes
were
available
in
the
same
price
range
and
design
at
the
time.
No
senior
or
responsible
person
came
for
discussion.
At
last,
they
offered
300rs
discount
and
minor
alterations.
I
was
severely
disappointed
with
their
service,
and
their
act
totally
ruined
our
function.
Waste
of
4000rs
with
300rs
discount.
Accidents
happen.
It
can
be
accepted
if
they
provide
a
good
explanation
and
mind
about
the
outcome.
They
were
in
the
mood
of
"Take
it
if
u
want,
or
take
another
cake."
They
didn't
mind
the
importance
of
the
function
that
we
had.
This
incident
brought
severe
disappointment,
and
I
will
never
ever
be
a
customer
of
this
shop.