1/5 Kai l. 9 months ago on Google
I’ll
start
off
with
saying
if
giving
0/5
is
possible,
I
would
and
I
believe
most
customers
who
visited
on
29
July
2023
afternoon
would
share
the
same
sentiments.
I
will
comment
on
two
aspects.
About
the
food/drinks:
Ordered
the
latte,
magic,
filter
coffee,
kombucha
and
more
that
I
can’t
recall.
I
have
never
drunk
a
coffee
this
bad
and
I
say
this
from
someone
who
has
tried
many
coffee
places.
The
beans
tasted
burnt
for
the
magic
coffee.
The
filter
coffee
lacks
depth
as
we
couldn’t
taste
any
flavour
notes
for
the
coffee.
The
latte…….doesn’t
even
taste
like
latte,
that’s
all
I
know
how
to
describe.
Saving
grace
was
kombucha
as
I
ordered
the
sampling
set
and
it
pleasant.
But
still,
it’s
appalling
how
an
actual
coffee
roastery
can
produce
such
unappetizing
coffee
in
all
forms.
Food
wise,
we
only
had
the
apple
pie
that’s
was
decent,
and
a
bbq
chicken
sandwich
which
was
subpar,
fries
was
quite
nice
though.
But
for
RM32
I
can
find
tastier
ones
in
the
night
market
easily.
We
had
more
orders
for
food,
but
was
cancelled
and
refunded,
which
brings
me
point
two.
About
the
service:
We
waited
patiently
an
hour
and
only
the
drinks
came
in
parts
slowly.
We
then
reminded
the
staff
about
our
food
but
it
fell
on
deaf
ears.
By
the
third
time
we
asked
to
have
our
food
refunded
since
it
doesn’t
look
like
it’s
coming
soon
but
they
said
to
wait
a
little
while.
At
the
umpteenth
time
we
asked
to
refund
unless
served
within
5mins
and
they
said
OK.
Eventually,
only
one
dish
came
which
was
the
sandwich
and
we
asked
for
refund
for
the
rest.
Our
friends
who
came
half
an
hour
later
also
experienced
the
same
and
got
all
of
their
food
refunded.
A
very
amazing
observation
we
made
was
that
food
was
not
served
at
most
of
the
table
in
the
cafe.
It
feels
almost
like
the
kitchen
is
not
operating.
Funny
thing
is
that
other
tables
starting
following
suit
and
got
their
food
refunded
as
they
waited
too
long.
😂😂
Saw
another
review
about
the
staffs
idling
in
the
kitchen
today.
Unfortunately,
I
noticed
through
the
kitchen
door
too.
I
will
not
undermine
the
good
reviews
they
have
earned
thus
far.
But
it’s
honestly
puzzling
why
customers
had
such
an
awful
experience
on
this
fine
day.
Maybe
it’s
just
a
series
of
unfortunate
combination
of
events.
Maybe
they
had
problems
with
their
logistics
or
staffing.
Maybe
this
batch
of
beans
was
not
quality
checked.
Genuinely
didn’t
expect
this
from
a
4.5
stars
on
google
(the
reason
why
we
settled
here)
but
was
utterly
disappointed.
Hence
I
decided
to
write
a
detailed
experience
me
and
my
friends
had.
I
think
it’s
important
to
have
critics
so
people
who
are
looking
to
visit
this
cafe
can
be
well
informed
about
how
the
food/services
they
can
expect.
@staff,
please
do
not
apologize
if
the
excuses
are
due
to
overwhelming
crowd.
Granted
the
cafe
was
packed
but
shouldn’t
there
be
sufficient
staffs
on
standby
to
handle
the
customers
at
its
capacity?
If
other
similar
and
nearby
cafes
can
do
it
with
long
queues,
why
cant
Vamos
Coffee
Roastery
have
the
same
efficiency?
As
for
the
low
quality
of
food,
not
sure
how
the
cafe
is
gonna
do
better…
Honestly
if
food
is
good
but
the
service
is
bad,
I
might
give
it
to
u
guys.
But
both
are
absent.
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