2/5 Richard E. 1 year ago on Google
We’ve
been
to
On
The
Rocks
multiple
times
over
the
last
few
years.
I
make
it
a
point
to
visit
a
few
times
each
time
I’m
in
Kona.
Even
worse,
I’ve
been
raving
about
this
place
to
my
friends
and
family
over
the
last
few
years.
We
came
back
today
(6/12/22)
and
we
had
a
terrible
experience.
The
wait
was
long,
they
couldn’t
get
a
table
to
sit
our
children
with
us
(only
6
of
us
in
total)
they
removed
my
favorite
thing
on
the
menu
and
when
I
asked
our
waiter
what
happened
to
it,
I
received
some
response
along
the
lines
of
“I
was
in
High
school
3-years
ago
and
I
can’t
even
remember
what
girls
I
was
with
then.”
Then
he
laughed.
I
ended
up
finding
something
else
to
eat,
but
my
expectations
were
down
the
drain.
I
ordered
the
Kalua
Pork
sandwich,
which
was
good.
My
wife
had
the
fish
tacos,
which
were
also
good.
My
mother
ordered
the
fish
and
chip
and
she
hated
it.
Overpriced,
didn’t
taste
good,
and
a
small
portion.
My
father
ordered
the
taco
salad
and
it
was,
in
his
opinion,
“ok”.
When
I
asked
about
a
kids
menu,
the
waiter
just
told
us
the
few
items
on
the
menu.
We
ordered
based
on
what
we
heard.
My
one
kid’s
meal
was
$6.50
(which
is
pretty
normal
for
a
cheese
quesadilla)
however
my
other
child
ordered
the
“3-sliders”.
Big
surprise
when
we
got
the
bill
and
it
was
$17!!!
That
was
the
same
cost
as
my
adult
size
pork
sandwich.
I
would
have
ordered
him
something
else
if
I
would
have
known.
Finally,
about
the
waiter.
Cameron
H.
He
was
terrible.
Not
only
for
the
things
I’ve
already
mention
about
him,
below
are
a
few
more.
When
my
parents
went
to
pay,
he
just
said
what
the
total
bill
‘s
cost
was
and
proceeded
to
ask
for
the
card.
My
dad
asked
for
the
itemized
bill
to
look
at
and
since
the
guy
already
inserted
the
card
into
his
handheld
machine,
he
was
unable
to
get
back
to
the
screen
with
the
itemized
bill.
My
dad
said
that
he
didn’t
want
to
pay
without
seeing
the
bill
first,
and
the
waited
proceeded
to
get
defensive
by
saying
“Do
you
think
I
added
something
to
your
bill?”
And
“I
used
to
work
at
a
5-star
restaurant”……like
we
care.
Bottom
line,
you
should
show
your
guests
the
bill
before
processing
payment.
We
proceeded
to
ask
him
for
a
printout
of
the
receipt
and
the
waiter
said
“…but
I
have
to
walk
over
there
to
get
it…”
it
was
20
steps
away.
He
never
brought
them
to
us,
we
ended
up
going
to
get
our
own
Print-outs.
This
experience
had
ruined
this
place
for
me
and
I
will
not
be
returning
again.
I’m
only
giving
a
2-star
because
the
food
tasted
OK.