Staff was very friendly and accommodating. Reserved us a table and food was prompt and delicious. Even the kids menu items were delicious.

The restaurant is one of the best in the area. I love bringing guests here. The food is fresh and seasonal, ambience is cozy, and staff is friendly. Street parking is plentiful too.

Only speaking for the restaurant here, but it is by far Top 3 in the Kaiserslautern area for me. The food (vegetarian and meat dishes alike) and the wine are outstanding. The tavern-feel of the interior maintains so much character. Any time my wife and I have something to celebrate, we are sure to come here. Cannot recommend highly enough.

This Hotel/Restaurant put me at odds with myself, because my experiences and observations just collided during the stay. Hopefully, the below will put some sense into this statement. I loved the exterior with the traditional look and build, almost 100 pots outside and a water fountain. The restaurant at first glance was very much the same, but then I began noticing art that has nothing to do with Germany as a whole, such as a North African painting of Bedouins in the desert and on horses, or a copy/print/etch of the city of Bregentz/Bregenz which lies over four hours south of Hoheneken and in Austria. It just felt like there was no reason or flow. The fire place is stunning, but then again other pieces were added that just seemed tchotchke or gaudy, with the exception of the many, many stone vases and urns, many of which were painted with blue coloring. Those are extraordinary. What irked me most: The pungent kitchen oil fryer smell. The kitchen fryer smell rose to the second floor and was so extremely strong, that it made me nauseous and my clothes reek. The leadership staff; leadership personnel was not very friendly. When I entered the restaurant and requested a table, the lady acted like she was doing me a favor. Also, I am fluent in German and know very well when someone dismissively speaks to me and an inquiry, an order or when placing a request. Lastly, I asked not no service for a couple of days. But, the staff still entered after I hung the do-not-disturb sign. I realize, that hotel has the right to enter, since I am only renting a space, or if there is a security concern, or maintenance has to be done. The staff also removed my sign and took it with them. Personally, I feel like my privacy was violated, and would have settled for a conversation if the leadership cared to explain. But, that did not happen. This never happened to me prior to this trip, so I'm a bit torn about this event. On one hand I know the hotels right, on the other I'd wish we could have solved this as mature individuals. It is, what it is at this point.

Awesome hotel in Kaiserslautern. They called me to ensure I was ok when I hadn’t showed up at the hotel for my booking. They also fixed me a nice dinner after I arrived late. I would highly recommend.

On 30 October, I brought my parents to this restaurant. We are from Brazil and my parents only speak Portuguese and I speak Portuguese and a little bit on English. What was supposed to be a nice dinner and tour of the castle turned into an unpleasant experience. I understand it can be frustrating when there are communication barriers. The waitress didn’t understand what I was saying and when I tried to use the Google translator she displayed a very poor attitude. She basically threw the menu on the table at me, and was very rude when bringing the wine. I felt humiliated in front of my family. Too bad since we were excited to visit, but this type of behavior is just unacceptable and of very poor taste. She should be embarrassed.

An excellent meal, the iberico pork chop meal and ice cream and warm raspberries were delicious with a very large serving and reasonable prices. The service was friendly and helpful in German and English. Well worth a visit - fully recommended.

A very pleasant hotel with an excellent kitchen. The breakfasts are not exceptional, but there is something for everyone. Delicious dinnersa and of course German beer. Very friendly service! I definitely recommend!

Had dinner with 7 other friends and co-workers at this restaurant, which is part of a hotel. This restaurant is close to one of the biggest US bases, in Kaiserslautern, Germany. The restaurant is decorated as a traditional German restaurant. We were promptly seated and were given a menu in English and German with big pictures of the food. I ordered a bone-in Iberico pork chop with plum sauce, potato gratin and ratatouille. The pork was perfectly cooked and the potato gratin was delicious. However, the plum sauce had a strange aftertaste, and the ratatouille was average, and was not served fully hot. The service was rather brisk and curt, giving a feeling that they were rushing us to order. There was a desert menu but it was not offered, which reinforced the sense that they wanted us out in and out, fast. This restaurant seems to be geared to the American military clientele from the nearby base, not an elevated, authentic German restaurant for but more like a Spiesinder (dîner) with elevated prices.

The waitress was the rudest person we’ve encountered in Germany. They have two versions of their menu. When the food came out it old her that it wasn’t what I ordered and it must’ve been for the table next to us and she called me a liar. I asked for a menu to order something else and showed her what I actually ordered and she ripped out the page and said they don’t have that then turned to the other table near us and said “always Americans” as if she wasn’t the one that made a mistake. We asked for boxes to go at that point and she refused and came back with a different menu, literally threw it on the table and told us we will order something else. She charged us for three meals..the one I actually ordered that they don’t even have and the two she brought to the table. She was incredibly rude and aggressive.

Great place and wonderful food, you get what you pay for here!!

Good German food with a nice setting. Service has been great as well

Awesome hotel and restaurant. Rooms are amazing and the food is excellent. Bus and train right around the corner.

Good quality is outstanding, service is the best, ambiance is wonderful, and location provides great parking nearby!

Have eaten here many times over the last five years and it never disappoints. The atmosphere, especially in the winter when the fire is going. Beautifully decorated and exposed wood beams, this is a quaint place to take relatives or people new to Germany. In the fall, the goose leg with chestnut gravy is a must have. Make a reservation and order it in advance. Don’t forget to try the local garlic soup and walnut bread, you won’t be disappointed.

Outstanding place, super clean, excellent staff. The food is delicious, and I would recommend making reservations for dinner because this establishment is very popular with the locals. The breakfast buffet has all the items one can wish for. Even a queen would be satisfied with the selection. During my stay, the TV in my room broke down. The manager installed a new TV in less than an hour, I call this supervisor service. I will recommend this place to all my friends and co-workers.

Everything was amazing! This super authentic and quaint hotel is located a 10-15 minute walk up to the ruins of a historic castle and about a 15 minute drive to downtown Kaiserslautern. The rooms were bright and airy with comfortable beds and fans for warm weather. Very spacious and clean. The breakfast was phenomenal with fresh breads and cheeses. We also had lunch at the restaurant in the afternoon and everything was reasonably priced and delicious! All the staff here were also super friendly! We wouldn’t change a thing!!!

We have only been here for lunch and it has a great menu! The menu is seasonal so there are great dishes that have the white asparagus, mushrooms and pumpkin depending on the time of year! Waitstaff are great and the place has a great vibe!

This was a pleasant surprise. We got what we expected but also much more. Ambience was great and service really good. Rooms were ok and what we expected for the price, but the real treat was the restaurant. So much good food prepared with great care. The meat was excellent, and especially to the price we payed. Recommended!

If you're looking for an unforgettable dining experience in a charming and historic setting, look no further than Burgschänke. I recently had thepleasure of dining at this establishment and I have to say, I was completely blown away by the entire experience. From the moment I walked in, the warm and inviting ambiance of the restaurant's interior took hold. The decor is a perfect blend ofpleasure of dining at this establishment and I can confidently say that the food, atmosphere and service exceeded all of my expectations. Nestled within the walls of a centuries-old castle, this restaurant radiates a cozy and welcoming ambiance from the moment you enter. The warm lighting, exposed brick walls and elegant furnishings all add to the charm of the space. And if you're lucky enough to secure a table near one of the windows, you'll be treated to stunning views of the surrounding countryside. Now on to the food - it was simply outstanding. From the perfectly cooked and beautifully presented entrees to the creative and indulgent desserts, every dish was a work of culinary art. The standout dish for me was the roasted duck, which was moist, tender and full of flavor. But what truly made this dining experience special was the service. The staff were incredibly welcoming, knowledgeable and attentive. They were happy to answer any questions we had about the menu and made sure that we felt taken care of throughout the meal. Overall, I can't recommend Burgschänke highly enough. Whether you're looking for a romantic dinner for two or a special night out with family and friends, this establishment is guaranteed to leave a lasting impression. The combination of exceptional food, stunning scenery and top-notch service make it a true hidden gem.

What a lovely, traditional German restaurant in Hohenecken with parking across the street. As a vegan you only have a couple of options but they're good. I asked them to make the lentil Bolognese vegan by using pasta instead of the bread balls. It was delicious. They also have a very nice salad bar. When they gave us bread we asked for olive oil instead of butter. That Greek olive oil was so good I could swim in it. The service is wonderful, the ambiance was magnificent with the fire place. I highly recommend the restaurant.

We enjoyed the place. They don't have a set menu, but five or six unique dishes they serve each day. You might want to ask what's on the menu in advance if you are particular. I had the potato bacon soup and thought it could be hotter. Plus it could have used some more bacon. However my Rumpsteak was very good and cooked to perfection. My wife's meal (beef stroganoff) was a little late but also very good. They apologized multiple times and even gave her a free dessert. They seemed a little busy, so it took a bit longer to flag them down for the check. But all-in-all very nice.

The vegetarian zucchini stuffed with feta, and pasta on the side was terrific. I always leave happy after a dinner here.

Phenomenal food at a beautiful location! Staff was kind and engaging; compliments to the chef! - JAS

By far one of the best hotels to stay at when you're arriving to work in the Kaiserslautern area. The people, food, beer, and all around accommodations are fantastic 👌! We have been quite blessed to be able to stay at this hotel. The food in the restaurant is simply the best and the beer🍺 is top quality. You can't go wrong staying here. 😊 Thank you.

AMAZING FOOD! Service is a bit slow. Leave the kids at a sitter for date night, or make sure you bring something to keep their attention while you wait for your order. Food is worth it! Call ahead for rez

Great for traditional German food & theme. Excellent rooms for private parties. Plenty of parking, either street or around the corner, a huge parking lot. Pet friendly and outdoor seating. The food is great!

Great place to stay with great food also. We stayed there in 2019 before the pandemic and went back again this week. Just as good as the first time. They all speak good english and are all welcoming and pleasant. The place is spotless and rooms are spacious and well laid out. They welcome motorcyclist and treat everyone great. I intend to stay there again next year. Perfect...