OBI Kaiserslautern image

OBI Kaiserslautern

Hardware store β€’ Home improvement store β€’ Building materials supplier β€’ Locksmith

🫀 We ended up waiting behind someone who was being aided by the information person. Once the info person was finished, they left without a word despite seeing us waiting there. We waited for about 15 minutes and they returned and when we attempted to gather their attention, they left again. Below sat... People often mention service, staff,


Address

Am, Opelkreisel 16, 67663 Kaiserslautern, Germany

Website

www.obi.de

Contact

+49 631 351730

Rating on Google Maps

4.00 (1.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 The D. 3 years ago on Google
    We ended up waiting behind someone who was being aided by the information person. Once the info person was finished, they left without a word despite seeing us waiting there. We waited for about 15 minutes and they returned and when we attempted to gather their attention, they left again. Below satisfactory, honestly. Usually their customer service is pristine, but not this time.
    2 people found this review helpful πŸ‘

  • 4/5 Michael B. 1 year ago on Google
    Reminds me of Lowes. Public bathroom. Good selection.
    1 person found this review helpful πŸ‘

  • 5/5 TheIrishVirus_ 2 years ago on Google
    Better than Menards
    1 person found this review helpful πŸ‘

  • 5/5 John S. 2 years ago on Google
    OBI is my favorite hardware store in Germany. The staff is friendly and they generally have what I need.
    1 person found this review helpful πŸ‘

  • 4/5 paul n. 1 year ago on Google
    Very helpful and friendly staff. Wide selection of many useful items. Convenient location with easy access to A6.
    1 person found this review helpful πŸ‘

  • 5/5 Jim R. 1 year ago on Google
    Always have what I want and more!! Great place to shop for all your hardware needs.
    1 person found this review helpful πŸ‘

  • 5/5 rge22 E. 1 year ago on Google
    Used their Click & Collect service. Worked like a breeze

  • 5/5 Saif A. 1 year ago on Google
    Great place to grab all of your household supplies.

  • 5/5 Christopher C. 1 year ago on Google
    Friendly staff and shopping experience. I have not personally heard any interactions with customers in English, so I am not sure if that is an option when asking for assistance. However, consider this a good opportunity to practice up on your German! πŸ˜‰

  • 3/5 Maureen M. 1 year ago on Google
    Not the Store it was. Self service everywhere even to the point of exit. Scan the items yourself, and you have to pay by card. Long gone are the friendly helpful faces. No one to help you anywhere just get your orders barked at you at the checkout. Prices have risen dramatically, so one is expected to pay more for less in-store. Will be a long while before my husband wants to step inside again.

  • 5/5 Karl P. 1 year ago on Google
    Excellent place to shop when other for varied items. Toilet seats, small tools, light bulbs and more. Bought my replacement satellite dish there. The kit had everything to mount it and even had a cable, LDB, and receiver for less than 60 euros. It pulls in AFN great.

  • 4/5 Christy R. 1 year ago on Google
    Good place to get plants and Christmas lights and ornaments.

  • 3/5 James S. 1 year ago on Google
    Needs cleaned up garden area but I do like shopping there

  • 5/5 Cin B. 1 year ago on Google
    Great hardware store, easy to locate items , staff are willing to help.

  • 1/5 Joseph J. 1 year ago on Google
    They can't find their own stocks πŸ˜‚. I was looking for a small glass patio that I saw on display in the garden section. The assistant looked it up and said "we have four in stock". Then he looked for , not exaggerating, 20 minutes. In the display area, in the back room where I couldn't go, in the high shelves that are behind curtains. Eventually he came out defeated and said we have them but I can't find them. But go on the app and order one and then it will be ready for pickup tomorrow morning. So I tried, but their app is also completely broken and glitched out, unusable. I tried again the next day with a different employee and exactly the same thing happened! Don't waste your time!

  • 3/5 Terry F. 1 year ago on Google
    Clean, organized, good supply of the items they carry. This time they did not have what I wanted, a Thule Bicycle carrier. This despite the website saying they did. The help desk just said well, they don't know.

  • 4/5 Jason R. 2 years ago on Google
    Friendly service and they had what I needed

  • 5/5 Erica 2 years ago on Google
    Lots of neat home improvement things to browse. Asked where the bathroom was, it's in the back of the kitchen display area in the front of the store to the left.

  • 5/5 JULIE NELSON C. 1 year ago on Google
    Clean, bright, well stocked hardware store. Helpful and friendly staff that were easy to communicate with (I don't speak German).

  • 3/5 Julia G. 3 years ago on Google
    Decent selection, but notoriously incompetent staff. Good enough, if you know what you need. If you need some help prior to buying, I'd rather go to Hornbach. Plants in the gardening section are soso, I normally drive down the road to Dehner for that kind of stuff.

  • 4/5 L P. 3 years ago on Google
    Found what we needed with fast and friendly service! The cashier gave my baby some gummies and she loves gummies!!

  • 5/5 Jeremy H. 2 years ago on Google
    Great selection and competitive pricing. Helpful and courteous professionals.

  • 3/5 Keith K. 2 years ago on Google
    I went to get a duplicate key made for my house and mailbox. They were out of stock for both keys and sent me to Globus. Both sets of keys from Globus work perfectly.

  • 4/5 Dave D. 2 years ago on Google
    Love OBI! Their selection is better than other places in the area, and I've always found their customer service top notch.


Call +49 631 351730 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
  • Recycling
    • βœ“οΈ Batteries
    • βœ“οΈ Light bulbs
  • Accessibility
    • βœ“οΈ Wheelchair accessible entrance
    • βœ“οΈ Wheelchair accessible parking lot
  • Service options
    • βœ“οΈ In-store pickup
    • βœ“οΈ In-store shopping

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