Svetlogorskaya central district clinic image

Svetlogorskaya central district clinic

Hospital

😠 I called today at 4 o'clock in the afternoon. And again I didn’t get through. Spent 43 minutes waiting on line. Started third in line. And I finished the second one (progress!!). At the beginning, the robot offered to wait 12 minutes, and after 43 minutes it was already 28 minutes to wait. Their mat... People often mention minutes, appointment,


Address

Zelenaya Ulitsa, 13, Svetlogorsk, Kaliningrad Oblast, Russia, 238560

Website

svetlmed.ru

Contact

+7 401 532-17-82

Rating on Google Maps

2.20 (56 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 8:30 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: minutes (11) appointment (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 SSS S. 3 years ago on Google • 170 reviews
    Over the past 4 years, there have been almost no doctors; you make an appointment and wait for months, or you don’t get it at all, even to a therapist, but an endocrinologist is especially unavailable. Huge queues and registration times differ from the actual ones, sometimes up to several hours. Or a referral to the Kaliningrad DC, and a month of waiting... For tests and injections, you also make an appointment weeks in advance, and often there are “no reagents.” It is located in a cozy, beautiful place in Svetlogorsk, but the efficiency of this institution is extremely necessary, vital!!!
    10 people found this review helpful 👍

  • 1/5 Elena 3 years ago on Google • 5 reviews
    I called today at 4 o'clock in the afternoon. And again I didn’t get through. Spent 43 minutes waiting on line. Started third in line. And I finished the second one (progress!!). At the beginning, the robot offered to wait 12 minutes, and after 43 minutes it was already 28 minutes to wait. Their math is complicated!!! And I just needed to find out how to get to a paid ultrasound. There is NO information on the site. And it's almost impossible to get through.
    10 people found this review helpful 👍

  • 2/5 Vladimir N. 2 years ago on Google • 6 reviews
    The impressions are killer. The therapist is rude. Referrals to specialists for MRI are not provided under compulsory medical insurance. They send me out of the office. The administration does not respond to requests. We've arrived. Optimized! Horror on wheels!!!
    4 people found this review helpful 👍

  • 1/5 Гоша 2 years ago on Google
    (Translated by Google) The clinic has turned into a feeding trough for the head physician. Physiotherapy was closed 1.5 years ago, opened a week before the elections for 1 month, and then only for "friends" for 2 hours a day. There has been no X-ray for a year. Uzi was eliminated. It is impossible to reach directions. Where are all the savings going - into their pockets? Physiotherapy was closed again immediately after the elections. Bulka therapist looks at the blood test and speaks. that blood is normal. Although c-reactive protein is nearly 13, ALT is high. Everything is fine, prescribes a prescription sedative for back pain. Almshouse for retired doctors. (Original) Поликлиника превратилась в кормушку главврача. Физиотерапию закрыли 1,5 года назад, открыли за неделю перед выборами на 1 месяц и то только для "своих" на 2 часа в день. Рентгена нет уже год. Узи ликвидировали. Добиться направлений невозможно. Всю экономию куда направляют - в свои карманы? Физиотерапию сразу после выборов опять закрыли. Терапевт Булка смотрит на анализ крови и говорит. что кровь нормально. Хотя с-реактивный белок почти 13, АЛТ высокий. Все нормально, выписывает рецептурное успокоительное при болях в спине. Богадельня для пенсионеров докторов.
    4 people found this review helpful 👍

  • 1/5 Анастасия �. 2 years ago on Google • 38 reviews
    On the first working day of January, we made an appointment to vaccinate our child on the second of February. They arrived at the appointed time, but it turns out they are in quarantine and they are not obligated to warn about changes, ok. Then the child fell and his hand swelled. We decided to call and find out if there was a traumatologist on duty, so as not to waste a trip to them. Yeah, naive.... I was second in line and the promised waiting time was 3 minutes. As a result, no one answered in 20 minutes! There are no words of course.
    2 people found this review helpful 👍

  • 1/5 ivan 2 years ago on Google • 10 reviews
    In the clinic, the mask regime is not observed, in the queue at the reception there are people without masks and they are served, in the corridors at the reception and for vaccination - without masks, i.e. get vaccinated at this clinic life-threatening, the surgeon's office stinks of tobacco smoke
    1 person found this review helpful 👍

  • 5/5 Ирина �. 7 months ago on Google • 3 reviews
    Competent neurologist Nefedova, wonderful, responsive, knowledgeable. Helps me recover from spinal surgery.

  • 1/5 Ольга �. 2 years ago on Google • 1 review
    Nightmare, I called to call a doctor for my child. In 30 minutes there were 2 in turn, but in the end they offered to wait another 20 minutes. Failed to call(
    5 people found this review helpful 👍

  • 1/5 Татьяна �. 2 years ago on Google • 1 review
    I called an ambulance and they sent me to call a doctor at home. At first I called 112 for 40 minutes - no one answered. Then I called the clinic for 25 minutes - no one picked up the phone either. I don’t know what to do and how to call a doctor????? Honestly, it's just nonsense...
    4 people found this review helpful 👍

  • 5/5 Larissa Z. 8 months ago on Google • 1 review
    I moved from Zelenogradsk, visited the clinic for the first time after moving, I was worried, but in vain - the staff is responsive, ready to help in all matters. I hope that the qualifications of the specialists will be at the same level.
    1 person found this review helpful 👍

  • 1/5 dog d. 6 months ago on Google • 1 review
    The waiting time for an appointment with oncologist Lapshov was 44 days: the appointment was rescheduled twice due to the doctor’s trip to a conference (+14 days to the wait), then due to a failure of the “bars” system (+4 days). The doctor conducted the appointment in parallel with me: he consulted someone on his mobile phone, then made an appointment for someone. Total reception time 5 minutes


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