Медицинский центр Vita Nova Clinic image

Медицинский центр Vita Nova Clinic

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😠 They are terribly intrusive, if you come to them once, then they will not leave you alone, they will call and impose services. I once used the facial cleansing service in this center, on the recommendation (of their employee) last year, and never came back, but they still call me and push me for se... People often mention service, center, staff, procedure, work, services, cosmetologist,


Address

Ulitsa Teatral'naya, 35, 505 офис; 5 этаж, Kaliningrad, Kaliningrad Oblast, Russia, 236006

Website

vitanova-med.ru

Contact

+7 800 770-76-79

Rating on Google Maps

4.20 (49 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (8) center (8) staff (8) procedure (7) work (7) services (6) cosmetologist (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M M. 3 years ago on Google • 157 reviews
    They are terribly intrusive, if you come to them once, then they will not leave you alone, they will call and impose services. I once used the facial cleansing service in this center, on the recommendation (of their employee) last year, and never came back, but they still call me and push me for services! From ➕ I would like to mention the polite staff and cosmetologist. They carefully performed hardware facial cleansing. Now about the cons: ➖ When I came to the salon, after filling out the form, I was taken to a room where they did a special diagnosis of facial skin (no one told me that this service was paid, but was simply included in the bill!!!). At first I didn’t really understand why all this needed to be done, to see if there were wrinkles, what the level of moisture was, and so on. Everything was already visible, I said it myself: I have acne and dry skin. All my life, in various good clinics, a cosmetologist FREE before the procedure looked at the condition of the skin and gave recommendations. In general, I was surprised that they decided to look at everything so carefully. It turned out that this useless procedure was carried out to “cut” an extra 1000 rubles from me. After the examination, I was taken to another office where they did a facial cleansing. Cosmetics were used that I don't like, but I didn't ask about the cosmetics in advance, so that's my oversight. If you go to this salon, ask what cosmetics the specialist uses, if this is important to you. ➖ Then they escorted me to the service center, I think that’s what they call it. This is an office where, as I understand it, those who sell services sit. This seemed strange to me, since usually I made an appointment with the administrator if I needed the next procedure. There I was offered to sign up for procedures recommended by the cosmetologist a couple of months in advance. I inquired about the complex of peelings from a cosmetologist, but repeatedly repeated that I was not sure whether I would come, whether I would be in the city at all, since I was going to leave. I was just interested in information about the services. ➖ They very persistently booked me for the next date and the date after that. (Here, to be honest, I gave up and was already tired of being there). ➖ I thought that this does not oblige me to anything, let there be a recording, just to get out of there. But in the next situation, I felt like I was in a bank where they were trying to force a loan on me. I was offered to pay in advance for a procedure that I wasn’t sure I would attend, for a discount! This would be appropriate if I was definitely going to come, but in this context, it becomes even clearer that this is a way to manipulate and retain the client (If he paid, he will come). Of course, I refused to pay. However, I am sure that there are people who cannot withstand such pressure and pay for services in advance, simply because they are put in such awkward situations. Next, I was taken to a SEPARATE office to pay for services. In total, they gave me a discount for cleaning (as promised), but the price included a consultation with a cosmetologist (which was not mentioned for a fee). It all came out to RUB 3,700. I do not recommend visiting this center. I have no doubt that good professionals work there, but the sales scheme is very aggressive. If you decide to go there, be prepared for it.
    13 people found this review helpful 👍

  • 5/5 Лидия �. 3 years ago on Google • 3 reviews
    I did a depigmenting expert peeling at Vita Nova. I am very pleased with the procedure itself and the attitude of the specialists. Before the peeling, all my questions were answered in detail and I was given full consultation. And the peeling itself was carried out efficiently. The complexion has become more even, pigment spots have not completely disappeared, but they have become fewer and less noticeable. So I will definitely come back to repeat the procedure.
    3 people found this review helpful 👍

  • 5/5 Юлия �. 2 years ago on Google
    Спасибо персоналу клиники! Процедуры получаю вовремя и квалифицированно. Правильно поставлен диагноз и, соответственно,хороший результат от лечения.
    2 people found this review helpful 👍

  • 5/5 БЭГА �. 2 years ago on Google • 5 reviews
    I went for spinal traction on a specially equipped traction table, which is located in the clinic. I liked everything, the problem that had been there for several years practically stopped bothering me. Very friendly staff, cleanliness and convenient location of the clinic. Especially many thanks to the specialist Peter who accompanies the sessions on the traction table. I recommend the clinic.
    1 person found this review helpful 👍

  • 4/5 Михаил �. 2 years ago on Google
    (Translated by Google) I'll put it 4. Let's talk about the staff: The staff is normal, polite, professionals in their field. BUT All this spoils their bosses, who make insane demands, decisions, etc. For example: make administrators lie that non-cash payment does not work (although in reality everything is working properly They are endlessly confused with the schedule, that is, if after the procedures you still have an appointment with the doctor and you are registered, for example, at 15:00, then they may tell you that you signed up not for 3 hours, but for 5. It's also funny that they lied, supposedly the doctor has a patient now, and he is busy, after a moment, I see that this doctor is slowly entering the clinic. The moral of this fable is this: it is not the employees who are to blame, but the bosses / director, etc. (Original) Поставлю 4. Поговорим о персонале: Персонал нормальный, вежливые, профессионалы своего дела. НО Всё это портит их начальство, которое делает безумные требования, решения и т.д. Например: заставляют врать администраторов, что безнал не работает(хотя на деле всё исправно и работает Бесконечно путаются с расписанием, т.е если после процедур у тебя еще прием у врача и ты записан, допустим, на 15:00, то тебе могут сказать, что ты записывался не на 3 часа, а на 5. Еще смешно то, что наврали, якобы у врача сейчас пациент, и он занят, спустя мгновение, вижу, что этот врач, не спеша, заходить в клинику. Мораль сей басни такова: в этом виноваты не работники, а начальство/директор и т.п.
    1 person found this review helpful 👍

  • 2/5 елена �. 6 months ago on Google • 13 reviews
    I was left dissatisfied. The service is great. The procedure itself is unsatisfactory. I threw a lot of money down the drain. Xeomin doesn't work for them. From the word "absolutely".

  • 1/5 Julia 2 years ago on Google
    (Translated by Google) Not recommended for those looking for a decent level of service. There are plenty of salons or centers like this throughout the city, among them there are those who really maintain the level and at the same time do not rely on your income, before announcing the price to you and planning your further visits. In cosmetology, this is a service of dubious quality. If you have previously done procedures in Moscow or St. Petersburg, you should not count on an equal service and approach in this center. In addition to the procedures themselves, conducting a conversation "on business" begins with the main question "Who do you work for?" To filter out such salons and centers. Comrades, do you seriously think this 'trick' is worth asking it twice in the beautician's office and then with the administrator, hoping that the client will come to you again? Disappointed. (Original) Не рекоменую тем, кто ищет сервис приличного уровня. Салонов или центров подобных этому по всему городу предостаточно, среди них есть те, кто действительно поддерживает уровень и при этом не отталкивается от вашего дохода, перед тем как озвучить вам цену и запланировать ваши дальнейшие посещения. По косметологии - это сервис сомнительного качества. Если вы ранее делали процедуры в Москве или Питере, не стоит расчитывать на равноценный сервис и подход в этом центре. Помимо самих процедур, ведение разговора 'по делу' начинается с основного для отфильтровывания подобных салонов и центров вопроса "Кем работаете?". Товарищи, вы серьезно думаете этот 'трюк' стоит того, чтобы спрашивать это дважды в кабинете косметолога и после с администратором, рассчитывая на то, что клиент придет к вам снова? Разочарована.

  • 5/5 Татьяна �. 3 years ago on Google
    6 лет пользуюсь услугами Клиники в области косметологии и здоровья. Решаем вопросы оздоровления позвоночника всей семьёй. Очень дружелюбная, клиентоориентированная атмосфера. Очень доброжелательный персонал. Цена - качество соответствует.

  • 5/5 Sv D. 3 years ago on Google • 1 review
    This is not the first time I have visited the Vita Nova medical center and I am very pleased with the service and attentive attitude. Wonderful comfortable environment. You are always greeted by attentive staff of the center, competent medical specialists, professionals in their field: traumatologist-orthopedist Mikhail Andreevich Belash, Natalya Viktorovna Prodan provides excellent massage. Cosmetologists Svetlana Viktorovna Makarchik and Nino Demuryevna Polozova work miracles of rejuvenation. Thank you very much for the help!!!
    6 people found this review helpful 👍

  • 2/5 Лида �. 2 years ago on Google • 1 review
    Service staff (cosmetologists, reception) = up to par. When purchasing facial treatments, they offer cosmetics (in a suitcase))) with installments through the bank. I had reactions on my face to cosmetics (from a suitcase), the management’s reaction to this message was 00, it’s impossible to terminate the contract = it’s through the bank, there’s no time to sue and dress up (often this is the calculation). In general, I do not recommend it, or one-time procedures. It is more expensive for you to sign contracts with them if you are not a lawyer.
    5 people found this review helpful 👍

  • 5/5 Виктория �. 3 years ago on Google • 2 reviews
    Guys, I’ve been going to Alexander for a massage for almost a year now) I’m very pleased with the master and the work of the center. The admin girls are very polite, they will always call and remind you if they need to be rescheduled or adjusted to the clients’ circumstances. Discounts and Promotions also apply. 💛 Thank you 🙏 for the quality work!
    3 people found this review helpful 👍

  • 5/5 Екатерина �. 2 years ago on Google • 1 review
    I went to the clinic last spring. I was worried about headaches. I took a course of massage and it became much easier. Various promotions are constantly taking place, very convenient. Responsive staff, friendly girls! I'm absolutely delighted!
    2 people found this review helpful 👍

  • 5/5 Нина �. 2 years ago on Google • 1 review
    My joints and back hurt, I turned to Vita Nova, to Dr. Kachur. An interesting doctor to talk to, but most importantly he helped me solve my problem. He prescribed a course of treatment and placed a blockade. After the treatment I felt much better! Nothing superfluous, just to the point. Doctor from God. I also want to express my gratitude to the massage therapist Marinochka, an excellent specialist and person. I will continue to visit the center. The staff is very responsive and friendly.
    1 person found this review helpful 👍

  • 5/5 Вера �. 1 year ago on Google • 1 review
    I have problem skin. Wherever I was, they prescribed useless treatments. And only VitaNova could help me. Thankful for that! Especially the cosmetologist Anastasia Lushnikova. Now you are in my heart, and I am with you forever ❤


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