Perfect customer service with good hospitality. There food is superb, a great view of the lake which is covered all covered with green trees. It's all green which makes it natural with natural breathing air.

The food was tasty. Awesome customer care and great environment. Food was quite little though

Slow service, mediocre food but with great ambiance

Last Friday we were treated not so fairly when my husband got up to find me since I came in later, and he was told he couldn't get up unless he had paid. Never mind that he had left his bag including his laptop behind. Even when he said he was picking his guest, he was reminded her hadn't yet paid for the orange juice of less than four dollars! Even after I had arrived and settled in it took them more than 20 minutes to attend to us which we didn't know of Serena before! And it wasn't busy at all! That said, the Arabic cuisine as well as the Amali pudding were fantastic! The Simba Sounds band by Tony Ssenkebejje brings fond memories from of old!

"I had an amazing experience at this restaurant! The food was absolutely delicious and perfectly cooked. The service was outstanding - the waitstaff were attentive and friendly, and they provided great recommendations. The restaurant was impeccably clean, and the decor really added to the overall dining experience. The menu had a great variety of options, and everything was reasonably priced. I would highly recommend this restaurant to anyone looking for a fantastic dining experience. 5 stars!"

The services are good only a little customer care is missing.

Excellent staff, food and desserts all amazing. I would love to go back there.

Had this goat soup for the first time...oh my oh my too too delicious. Can't stop thinking about the matoke and groundnut sauce. The staff are so sweet and friendly......

It was very welcoming and had nice food and scenery

Awesome customer care, food. I was treated so well, not only that day but each year I go there. I only visit once a year for my birthday but the waiters are so good, they treat me like am there each day.👏👏👏👏

Love fhe ambience

Great selection. Well prepared.

Lively dining experience ..

Great food. The whole Nile perch fish is to die for

Food is good and expensive

Serena Hotel brunch! Like no other

Where perfect yummy food is found

Great food....great service...clean and ambient all the way

It's Spacious place.

Service was perfect with a waiter ready to help. And the food was tasting good and presented very good

👌

Great food 😊

Was a lovely outing place

Very nyc food tho the service was a little below the usual.class m used to. It took guys more than 30mins 2 give us service

Beautiful ambience. Service slightly slow .

It's a real 5 star feeling

Great service and reception. Will come back soon.

Good food.

Its so fabulous,,, the service is beyond expectations

The seafood is fresh and it's a lovely place for a luncheon, breakfast, brunch or dinner with both outside and inside seating

Nice

Good

Lovely meals

Very good food. Wonderful scene.

Service was lacking but food and wine were great.

Exclusive excellent service

I wish they do have more food varieties in their menu. Its largely the Western variety. But the staff try their best to get you a meal that is close to what you do wish for, so it's a good place.

Very expensive for the food... However good it is. The price is through the roof.

Very beautiful place.. Calm and silent

A place with such a beautiful view with nutritious foods,I love this

The best chicken club sandwich and mushroom soup in Kampala

Cool place. Love it

Excellent food and service. Must be among the absolute top in Uganda.

Best service ever

Nice place n very clean keep it up

Lovely!

A truly Instagram worthy, fine dining experience. Great food. Great service.

Good food

Delicious food.

Great

Always excellent food and service!

Good

Great customer service.Pamela keep it up

Wonderful place and tasty food

Cool place

Fantastic menu

Top bar

Comfortable place to be.

Lovely

Great meal for me n the birthday gurl

It's the best place to go to , I enjoyed the customer care given to me and the delicious cuisine they served us. thumbs up

I loved the food and the ambiance 👌

Its has good ambulance and nice service

A place worth visiting and dining

Serena quality