😠 Worst customer services 2 hrs with out any service

😠 Usually most service centers are always flooded with people, which means there are long lines, thus lengthy durations of wait. Forest mall service center is very large to accommodate large numbers of people and all kinds of service including repair, mobile money and MTN business. Even with a nearby...

👍 The services are good, with a waiting area for customers and they provide a number of services like Airtel money, SIM card replacements and acquisition of new ones. The service is quick and expect to be out in 15 minutes depending on the number of people in line. It is less congested compared to th...

👍👍 The place has efficient telecommunication services with a wide and safe parking.

😠 This is the worst experience I have ever had with customer service. No order at all when it comes to queues. You get in and you’re not sure who does what. For the sake of Airtel, there’s a need to change management and bring in smart people who really understand customer service.