5/5 Girish V. 5 years ago on Google
Very
good
service.
I
can
say
excellent,
comparing
to
any
other
hospital
in
Cochin.
9/10
Nurses
are
kind
and
pleasing.
Open
minded
caring
staff
without
any
drama.
Doctor
(Dr.
Divya
Jose)which
we
consulted
was
very
kind,
mild
nature
with
good
knowledge.
During
delivery
the
service
was
smart
and
quick
with
real
care.
We
didn't
have
a
single
problem
during
our
pregnancy
visits
or
during
delivery
including
stay.
Only
thing
need
improvement
is
restaurant.
The
MENU
is
below
standard
and
we
saw
people
ordering
food
from
outside.
Service
is
not
good
as
there
is
no
ROOM
SERVICE
except
the
timely
food
ONLY
for
the
patient.
If
you
order
food
at
same
time
with
patient,
by-stander
also
will
get
food
.
But
if
the
by-stander
needs
a
coffee,
you
have
to
go
down
the
restaurant
and
there
are
not
enough
staff
for
prompt
service.
And
the
restaurant
will
close
soon
after
evening,
if
you
need
something
at
night,
there
is
no
way
to
get
anything.
If
some
visitors
come,
you
can't
order
coffee
etc
unless
you
go
down
with
a
big
flask
for
coffee
in
the
restaurant
open
times.
On
top
of
all,
they
open
late,
so
forget
morning
coffee,
then
there
is
only
machine
made
coffee,
even
to
get
that
you
need
to
wait
more
time
because
machine
needs
time
to
be
ready
for
service.
The
shop
for
supplies
inside
the
hospital
need
improvement
as
very
less
items
are
available
and
Sunday
is
holiday,
so
if
you
need
an
extra
diaper
on
Sunday,
forget
it
from
hospital.
But
above
concerns
are
not
with
main
objectives
of
hospital.
It's
just
improvements
needed
regarding
auxiliaries
of
the
main
service.
Hope
the
hospital
will
improve
regarding
these
and
will
be
truly
a
5
star
service.
About
delivery
packages,
I
would
like
to
see
more
transparency,
because
first
they
told
me
we
need
one
person
standby
as
blood
donor
after
checking
his
blood
at
hospital.
So
we
arranged
two
and
they
tested
blood
and
became
ok.
Then
the
hospital
phoned
me
and
said
they
are
charging
the
second
person
Rs.1000
+etc
because
package
have
only
one
guy
testing
charge
included,
this
I
didn't
know
before.
Then
near
to
delivery
days
they
also
told,
they
can
arrange
blood
from
Aster
Medcity
if
there
is
no
donor
but
for
that
I
need
to
pay
Rs.2500+etc.
This
information
was
hidden
for
me
before
as
they
were
asking
for
donor
not
blood
bank.
Even
we
are
paying
good
amount
as
package
these
are
not
included
in
same.
I
payed
Rs.5000
for
delivery
suite
and
its
understandable
that
its
not
included
in
package
but
I
think
it
can
be
included
in
package
when
there
is
this
much
high
pricing.
On
top
of
all
you
will
end
up
paying
Rs.3000
to
Rs.
5000
for
medicines
extra
during
you
3
days
stay
at
hospital
which
included
in
package.
This
is
a
little
hard
thing
to
understand
as
the
hospital
with
experience
knows
standard
medicines
needed
for
normal
delivery
and
still
they
didn't
include
those
in
the
package
even
i
was
having
a
package
of
Rs.70000
(the
middle
one)
for
normal
delivery.
If
are
having
C-section,
you
have
to
pay
extra.
In
spite
of
these
small
problems,
I
am
very
satisfied
with
their
service
when
comparing
to
other
hospitals
and
recommending
the
same
for
all
wishes
for
a
good
service
and
peaceful
experience
of
care.
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