Civil Service Hospital of Nepal image

Civil Service Hospital of Nepal

Hospital Government hospital

One of the Most Reviewed Government hospitals in Kathmandu


Address

Minbhawan Marg, Kathmandu 44600, Nepal

Website

csh.gov.np

Contact

+977 1-4793000

Rating on Google Maps

3.70 (539 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: (Labor Day), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: hospital (51) services (20) service (20) Hospital (19) good (17) medical (17) government (14) Nepal (14) civil (11) care (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Santosh S. 2 years ago on Google
    Hospital is good. The costs are cheap comparing to other hospitals. For eg. They charged Nrs 15000 for an operation and At norvic hospital they were charging more than 1 lakh for the same operation. And you can get about 40 to 50% off if you are NIJAMATI KARMACHARI (CIVIL SERVICE). One thing i didn't like is the staff behaviour of the hospital. Most of them were so rude most of the time. Canteen food is good and cheap rate any one can afford. Hospital area is huge Inside and Outside. Another bad thing us no safety measures are taken for Covid 19.
    19 people found this review helpful 👍

  • 3/5 khagendra Prasad B. 1 year ago on Google
    This 132 bedded hospital was established in 2008 AD. It is an autonomous government institution under the Ministry of General Administration (MoGA). It was constructed and gifted to Nepal by the PRC (Chinese government). Hospital provides treatment for all civil servants and their dependent families all over the country. Its services are affordable but people have to wait a long time for such facilities.
    10 people found this review helpful 👍

  • 1/5 Rina M. 2 years ago on Google
    Hospital is good. All services are fine except the some of the staffs. They are extremely rude and disrespectful. If possible replace the receptionist with some other better staffs who can handle customer better
    7 people found this review helpful 👍

  • 1/5 Spreads A. 8 months ago on Google
    My experience at the Night Shift Emergency Section of Civil Service Hospital was extremely disappointing. The staff seemed overwhelmed and disengaged, leading to long wait times and a lack of proper communication. The overall level of care and professionalism was subpar, leaving much to be desired. I would not recommend relying on their services during the night shift. Communication was one of the most glaring issues during my time at the hospital. The staff failed to provide clear updates on wait times or the status of patients, leaving us in the dark about what to expect next. Inquiries about the treatment process were met with vague responses, leading to heightened anxiety and frustration. The night shift staff's attitude was far from professional or compassionate. I observed instances of rudeness and impatience towards patients seeking medical attention. Instead of offering reassurance and support, some staff members displayed a dismissive demeanor that only added to the distress of patients
    5 people found this review helpful 👍

  • 4/5 Milan S. 6 years ago on Google
    The Hospital is responsible for all kinds of basic treatment of all civil servants and their dependent family besides general public all over the country. But above mentioned civil servant’s maximum six family members (Parents, Spouses and 2 children under 21 yrs) have been provided discount (Gazetted 40% Nongazetted and Retired 50%) facility. The discount card is available here for them at the cost of Rs 10/card, one who wants to utilize discount facility, then he must submit the card along with photos attested by the head of the office. The details of Personnel code (Shanket) no. must be recorded in Nijamati Kitabkhana.
    5 people found this review helpful 👍

  • 1/5 Alisha B. 1 year ago on Google
    Worst hospital ever. doctors are busy on meeting and patients keep on waiting them. Nurses as well as gaurd don't have the manner. They are so rude to the people who visit hospital . hospital building seems to be good but the doctors and nurses don't value the time of other people. It is government hospital and it is for county citizen but still people are facing lots of problemwhich is not good.
    4 people found this review helpful 👍

  • 5/5 Ratan T. 2 years ago on Google
    its been 12 yeas since my last visit. the hospital was silent, less patient (countable in fingers), but now its much crowded, probably because of the same quality service that i received 12 years back. Keep the same work CIVIL Hospital
    4 people found this review helpful 👍

  • 4/5 Bibek T. 1 year ago on Google
    Civil Service hospital is good hospital located at Baneshwor. The hospital is affordable and provides good service. Downside: lower bed capacity.
    3 people found this review helpful 👍

  • 1/5 Priscilla D. 1 year ago on Google
    The facilities and infrastructure are amazing. But the doctors and nurses (especially in the emergency ward) should be ashamed of themselves for the pathetic service they give to the patients. They have zero sympathy towards the people coming for emergency treatment. They are non-attentive and ill-behaved. They have no sense of service which is the basic requirement of their occupation. I wonder what the management and operations department looks after in this hospital. OPD is quite good and prices are comparatively on the lower side. But I would never recommend this place for emergency services.
    3 people found this review helpful 👍

  • 4/5 Sujan K. 1 year ago on Google
    I am extremely satisfied with the services and care extended towards me Hospital, I feel comfortable during hospital stay. Economical medical treatment I am very happy about the services provided by this hospital In my opinion, civil provides very good facilities in affordable price. Thank you. Excelent Doctors and hardworking nurse and other staffs I am very thankful to the chairman of this hospital and other staffs.
    3 people found this review helpful 👍

  • 4/5 Ravi D. 2 years ago on Google
    OPD is much crowded and unmanaged. Numbers of people suffer because of lack of information about their respective doctors and wards. Inward patients service is better in comparison to other government hospitals.
    3 people found this review helpful 👍

  • 4/5 Bishal B. 2 years ago on Google
    Covid 19 verocell 1st dose on 9th april 21
    3 people found this review helpful 👍

  • 1/5 Thomas K. 2 years ago on Google
    Horrible service. I tried to call numerous times ( 20) to find out some info, but no one bothered to pick up the phone. How could this hospital provide descent health care for citizens.
    2 people found this review helpful 👍

  • 4/5 narayan prasad B. 4 years ago on Google
    One of the best hospital in Kathmandu valley. It has very good service and well maintained equipments.The qualified doctor's and nurses provide excellent service.It has it's own pharmacy and laboratory.Sanitation is also good and surrounding environment and gardens are well maintained.
    2 people found this review helpful 👍

  • 2/5 Hana M. 6 months ago on Google
    Hospitals in Nepal never have proper management. This particular one is at a different level. Though the outer look of the hospital looks decent, the interior building is not convenient for the first visitors. I couldn't find the elevator and had to climb stairs. The waiting area is fully packed and the ticket counter is unimaginable. The management must make proper hygiene on everything and most importantly the restroom 🚻 There are no signs and mapping system to allocate the area.
    1 person found this review helpful 👍

  • 4/5 bipashwi u. 1 year ago on Google
    This hospital provides emergency ,OPD, and in-patient services. it has many departments :medicine, hematology, pulmonology, gynecology &obstetric, gi surgery, uro surgery, rheumatology , cardiology, dermatology, dentistry,GP,etc. It has well equipped laboratory, blood bank, CT scan, MRI, x-ray, Ultrasound ,ECG. ECHO and many other basic services at relatively cheaper price. It has both general and pay clinics where you can choose the doctor of your preference for consultation. OPD ticket cost Rs 100 for general category. OPD appointments can be booked using "civil service hospital " application. The hospital provides service to the general public as well as govt officials. The civil servant , their family and retired government service official recive 50% discount on most of the test and services. The new block is very clean . The hospital provides services at relatively low cost. Still the hospital needs to improve on cleaning and appropriate human resource allocation on respective departmental and units.
    1 person found this review helpful 👍

  • 5/5 Niflheimer 7 months ago on Google
    The Civil Service Hospital in Nepal plays a pivotal role in the country's healthcare system, offering a wide range of medical services to both civil servants and the general public. Established with the aim of providing high-quality healthcare, this hospital has become a cornerstone of medical care in Nepal. One of the most significant aspects of the Civil Service Hospital is its commitment to providing accessible healthcare services. Situated in Kathmandu, the capital city of Nepal, it is easily accessible to a large portion of the population. This accessibility ensures that people from various regions can seek specialized medical care without extensive travel. The hospital boasts state-of-the-art facilities and a team of highly skilled medical professionals. Its staff includes experienced doctors, nurses, and support personnel who are dedicated to delivering top-notch care. The hospital's departments cover a wide spectrum of medical specialties, ranging from cardiology, orthopedics, and neurology to pediatrics, gynecology, and ophthalmology. Moreover, the Civil Service Hospital is well-equipped with advanced medical technology and diagnostic tools, allowing for accurate diagnosis and treatment. This ensures that patients receive the most up-to-date and effective medical care available. In addition to its clinical services, the hospital also places a strong emphasis on medical education and research. It serves as a training ground for medical students and offers various educational programs to healthcare professionals, ensuring the continual development of the medical field in Nepal. The hospital's commitment extends to the community through outreach programs and health camps. It engages in initiatives aimed at promoting health awareness and providing medical services to underserved areas, contributing to the overall well-being of the nation. In conclusion, the Civil Service Hospital in Nepal is a vital institution in the country's healthcare landscape. Its dedication to accessible, high-quality medical care, investment in advanced technology, and commitment to education and community outreach make it an essential healthcare provider in Nepal. It stands as a beacon of healthcare excellence and serves as a model for other healthcare institutions in the country. Best service and cheaper than many government hospitals like patan.
    1 person found this review helpful 👍

  • 1/5 Dr.Tenzing Norbu Lama ,. 1 year ago on Google
    Mri machine and so many equipment are dysfunctioning because no manpower . Very rude and careless behaviour of all lower level staff. Patient are hadled very offensively.
    1 person found this review helpful 👍

  • 4/5 SURAKSHIT D. 1 year ago on Google
    The autonomous government institution with 132 beds and a aid from the Chinese government. This hospital is mainly dedicated to civil servants who also have the privilege of 40-50% discounts. The service is available to all with cheaper prices compared to other hospitals. It has quality service and food from the canteen is also nice with affordable prices.
    1 person found this review helpful 👍

  • 2/5 Ashish K. 8 months ago on Google
    OPD are overcrowded.Some of the nurses are overly rude sometimes and very unprofessional. literally they do not have any idea of what they are doing. Doctors are good but sometimes it feels they are just here to make a resume for their own private clinic or something. Emergency services are not up to standards at all. New ICU are probably the only thing that makes this hospital somewhat standard. In a city like this where people are overcrowded,hustling to find good hospitals and although somewhat being located in about 20 ropanis of land this hospital's structure UTTERLY disappoints. A tall 7 to 8 storeyed building should have been much better option FOR BETTER SERVICES AND EXPANSION. In my opinion private hospitals culture have destroyed the concept of affordable healthcare.Only hope are the government hospitals. Bir hospital model should be followed and somewhat effort must be made for this to make it as practical as possible. Feels like you are going to the museum or something.
    1 person found this review helpful 👍

  • 3/5 Google W. 1 year ago on Google
    It is an autonomous government institution under the Ministry of General Administration (MoGA). A seven-member Hospital Board with full executive powers to run the Hospital was constituted by the MoGA and endorsed by The Council Of Ministers. The foundation stone of this hospital was laid by Prime Minister Sher Bahadur Deuba .The 132-bedded and fully equipped Hospital was handed over to the Government of Nepal by the PRC on November 14, 2008. Out-patient services of this hospital were started on March 29, 2009. The hospital was officially inaugurated by Prime Minister Madhav Kumar Nepal on May 30, 2009. In addition to the already existing out-patient services, emergency, in-patient, and operation services were started on January 21, 2010.
    1 person found this review helpful 👍

  • 1/5 Nima S. 2 years ago on Google
    This type of hospital who has no respect to patient . This hospital is the most unbheaved hospital in nepal guyz dont go to this careless hospital 😠🤬
    1 person found this review helpful 👍

  • 3/5 Ayush D. 8 months ago on Google
    The hospital located at Baneshwor in front of BICC Hall, Kathmandu, Nepal is an autonomous government institution with 132 beds and aid from the Chinese government. The hospital is mainly dedicated to civil servants who receive 40-50% discounts. However, the service is available to all with cheaper prices compared to other hospitals. The hospital provides quality service, and the food from the canteen is also nice with affordable prices.
    1 person found this review helpful 👍

  • 1/5 ganesh t. 4 months ago on Google
    This Civil Hospital is very worst. Doctors, Nurses, counters and service for management are also very rude. specially the room num 204 Doctor Diwas and nurse are very rudeness. I never go again there to check up and i recommend to all not to go there. I have bad experiences also my other Family members and friends.

  • 3/5 Padam B. 5 months ago on Google
    Quite a large Space and a peaceful environment, I saw all good but here is the pharmacy but not have all the medicine in the case of an emergency we have to go to another hospital or outside the pharmacy, if you open an emergency ward 24 hours please open all necessary things like pharmacy put all medicine which used in any types of emergency, catering, I didn't see any hot cold drinking water machine.

  • 1/5 Barunjung L. 8 months ago on Google
    staffs are not that much good. poor management system. i paid twice for everything like medicne.xray bill. and also the emergency doctor made a mistake twice. he gave me the wrong patient code plus he asked me to buy medicine again where i already gave them as per their list 😥😥😥

  • 5/5 P Click O. 2 years ago on Google
    Good service. Large Area in Hospital. Good treatment. Good. Open 24 hour

  • 1/5 KBR M. 7 months ago on Google
    Got my medical report and it's shows my blood grp a+ When actually my blood grp is 0+ now I have to travel Kathmandu again a long way😤

  • 1/5 Ishwar A. 4 months ago on Google
    Very nice Government hospital

  • 1/5 Prashant B. 6 months ago on Google
    The Doctor was rude and inattentive. Dr Damoder Sharma is not fit to be a docter. He doesn't respect his patients and is rude to them.

  • 2/5 Vibhushan K. 9 months ago on Google
    Good hospital Nepal could provide but less co-operative staffs,

  • 1/5 Pawan K. 10 months ago on Google
    Never pickup the phone when i need them the.most💔 Sad reality of government hospital of Nepal🙏

  • 4/5 sum i. 1 year ago on Google
    generally opd ticket counter closes between 12 - 1 pm and resumes after 1 pm. while in opd break time is between 1-2 pm. so better to go early.

  • 1/5 Suresh Bhatt Suresh B. 1 year ago on Google
    Hospital service is very bad hight cost doctor and nurses not care present ok the information civil hospital cheaf

  • 4/5 Garo Cha ni y. 1 year ago on Google
    Its far more reliable than many other Fancy hospitals, plus cheap as well.

  • 4/5 TECHNIE A. 1 year ago on Google
    Well managed but under construction and you can go and have medical checkup and get vaccinated over there. And many more facilities related to health services.

  • 3/5 anita s. 1 year ago on Google
    Counter lady is very rood she doesn't know how to talk with customer very discusting talked with her. Hospital management need to train them for customer relationship management .

  • 4/5 Samikshya O. 1 year ago on Google
    Civil hospital is otherwise a good hospital however they hardly manage crowd outside the opd.

  • 4/5 Sabin S. 1 year ago on Google
    It offers proper medical care for the people one of the best managed government hospital in Nepal.

  • 4/5 Raw v. 2 years ago on Google
    Good experiences and affordable health services.

  • 1/5 prashant T. 2 years ago on Google
    Here some doctors and nurse doesnot behve well with pateint . Worst treatment for pateint and the hospital should be closed due to its in human nature to the patient.

  • 1/5 समिर अाले �. 2 years ago on Google
    Worst hospital ever with no manners. Doctor and nurse behavior is worst, disrespectful and egoistic. They seems to have less experienced and I won't recommend any civil hospital in nepal to visit. Popular actor jay kisan basnet video is getting viral where nurse and doctor are misbehaving with the patient

  • 5/5 Manoj G. 2 years ago on Google
    This place offers good quality health care and excellent service


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