Their 5 star reviews are probably 4 years ago but not in 2022. We booked theirs for our anniversary and they cancelled our booking on the very day of the event, and merely said that they can refund. The event was cancelled not due to the weather but they didn't have at least 15pax to sail the boat, but there isn't any T&C stated on the website, otherwise I won't spoil my anniversary with their unpredictable minimum number of pax. Another to note for those who want to go, in regards to their "full" refund is given 3 days before the cancellation of the event. They offered to change the sailing date to 4 days later and I decided to add on 6 pax, and since we're there we decided to pay full in cash which they pick up from our hotel within 30mins. However the next day, we decided to check on the weather forecast as it was not looking good for outdoor seating, so I decided to cancel it, as they do have indoor seating. They mentioned that they would like to claim a 400baht (SGD 16) because they have to pass the cash to us but did not offer any bank transfer and consistently wanted to end the conversation by saying they'll refund us and the cash indeed arrived on that night. I'm 100% certain that driving in Phuket doesn't cost 400baht even if it's a to and fro trip especially they can arrive within 30mins. 100% not recommending them as they are not the cheapest (SGD 70) yet having the cheapest attitude towards their customers

Phuket Dream Company did an amazing job orchestrating my 9 day trip through Koh Samui and Koh Tao. I would highly recommend them!

Nittaya was a pleasure to deal with. Great communication and handled everything for us very efficiently. Highly Recommended! Ian Forsythe.

(Translated by Google) From the first booking to the last taxi to the airport everything was super organized and worked smoothly. Thank you and Justin, Jinn and that whole team from Phuket Dream Company. Especially considering that half of us came in from Australia and the other half from Germany. The hotel, the day trips and the restaurant suggestions made our holiday an unforgettable experience. 100% recommended !!!! (Original) Von der ersten Buchung bis zum letzten Taxi zum Flughafen alles war super organisiert und hat reibungslos geklappt. Vielen Dank and Justin, Jinn und dass ganze Team von Phuket Dream Company. Besonders man bedenkt dass die eine Hälfte von uns von Australien und die anderes Hälfte von Deutschland eingeflogen kam. Das Hotel, die Tagesausflüge und die Restaurant Vorschläge haben unseren Urlaub zu einem unvergesslich Erlebnis gemacht. 100% empfehlenswert!!!!

Amazing service, always checked in with us, made sure we were enjoying and happy with all our activities. Party of 11 (adults and children) booked various activities in Bangkok and Phuket. Justin and his team were amazing in accommodating us. They were always on time or earlier. All questions were answered timeously. I was never made to feel like I was a nuisance and I asked many questions. Even helped with tracking down shops that sells certain items. Justin had to undergo an operation but still checked in with me and my party. I would highly recommend this company for any and all Thai bookings. Their vendors used were the best quality. Their help has made this holiday a dream holiday for myself and my family. Thank you so much!

I was referred to Phuket Dream Company by a friend for our first trip to Thailand. Our entourage included friends & family (including children) from other parts of the globe. All-in-all about 10 of us arriving at different times and different places. Of course when it’s your first time to a new country, it’s hard to know what to expect and we all just wanted to get to our hotel and get settled in. PDC had arranged top-quality transportation from the airport and we were all collected promptly on exit and driven comfortably to our destination. The hotel that Justin and his team had arranged for us was expected to be amazing and it exceeded that for all of us. Not only that, we saved nearly $50 AUD a day on what we would have paid had i purchased online myself. PDC organised several tours for us while we were there, as we had not had the time prior to arrival. During peak season and at short notice, they were able to secure us places on all the tours we had hoped to do and also suggest a few others we were not aware of. Justin, Jinn and their team have been on all the tours they provide bookings for, so everything we experienced was amazingly professional and coordinated with three young children in mind. The guys were also happy to assist with anything additional we wanted or needed. Dining recommendations, places to shop, a secluded local beach, and even an emergency GoPro cable when mine was lost. As Justin had said when first meeting us at the hotel, "If you need anything, just ask. We may not have done it before, but we will always try and help." And that is really why Phuket Dream Company are all you need in Thailand. You are almost getting a concierge service with a first-rate tour company. Our family holiday was the first of it's kind and something that brought us all a lot of happy memories and beautiful experiences. We will be visiting Phuket again as a result and Phuket Dream Company is our company of choice. I cannot recommend more highly.

My husband and I went on the morning catamaran tour to Maiton Island arranged by Phuket Dream Company. We didn't have a lot of time and wanted a tour the next day, so we called the manager Nittaya on the phone. She met with us on a very short notice at our hotel at Surin beach and processed our order in person. She was extremely nice and gave us great recommendations for traveling in Phuket. We enjoyed chatting with her a lot. She answered all of the questions that we had and even gave us a bag of some of her homemade chocolate chip cookies. Although due to the weather condition, we were unable to make the tour to Phang nga Bay, the tour to Maiton Island was also fantastic. We didn't see any dolphins but it is always just a hit and miss. Fishing on the boat was very fun and I caught 2!!(It is a laid back and relaxing fishing activity, not for professionals) The path up to the top of the hill was dreamy. We enjoyed ourselves on the white sand beach and had so much fun snorkeling. If it is possible, we will definitely come back again and try another tour with them!

Wonderful company, wonderful staff, they provide an excellent range of hotel, tour package and adventure tour choices. Great service and great advice.

Sunrise Phang Nga Bay – James Bond Island the best tour ❤️. The best people ❤️

This was, by far, one of the best trips I have ever gone on. It was so easy-going. Every time someone was supposed to be there to pick us up, they were there. All of the guides we took, were perfect. Nittaya was our Thai guide and she was fun & professional ! She had been to our hotel and discussed with me about what we wanted to do and constructed the perfect vacation for us. I can never thank her or her Phuket Dream Company enough for the memories they helped us create....and yah thanks for the home made cookies!!!

I used Phuket Dream Company to help book a total of three tours during my stay. Although they did not run these specific tours themselves, they went above and beyond to make sure that my experience was excellent. Specifically, I had one instance where the booked tour failed to pick us up (driver went to the wrong location and didn't contact us). I contacted the director who helped book the trip (Nattaya) and she came and personally picked me up, and worked with the tour company to ensure I still made the tour. I definitely would not have had the same level of support had I booked with the tour directly, and Nattaya was super helpful to make sure the experience was awesome.

We are a family of 4 (2 younger children) and we trusted them with booking everything for our Thailand vacation. It couldn't have been any easier and it all went perfectly. I sent them our Thailand itinerary (3 cities) and they recommended and booked everything for us including airport transfers. Communication was great and everyone was always on time. We loved all the trips and tours and highly recommend them. We didn't have to worry about a thing and our package was very reasonably priced.

After a friend recommended Jinn from Phuket Dream Company to make some bookings for tours, l got in contact with her. We booked a personal day tour of the sights around Phuket and tickets to the Siam Niranit show. Jinn was so pleasant and easy to deal with while making these bookings. Her English is exceptional, as I was a little worried about our communications, but she was just perfect. Jinn took us on our day tour, she was very punctual and her driving skills are outstanding and we felt very comfortable being with her. Nothing was too much trouble, she didn’t mind waiting while we looked around at all the places we at stopped. Her knowledge of the history and places was outstanding and just hearing the personal side of life was lovely. The afternoon that we were going to the show, she sent messages checking to make sure we were picked up which was comforting to know that she cared. I would highly recommend using this company and will use it again on our next visit. Thanks Jinn for making our stay so pleasant.

Jinn from Phuket Dream Company was so helpful. We shopped around for best deals and she had a way better price than other agents, she took the time to come to us and explain what's included in the different tours and she speaks good English. She didn't pressure us to book lots of tours or the most expensive ones, she listened to what we said we wanted to do and she recommended the tour she thought would best suit. She has local knowledge and made booking easy with safe payment. And she even checked up and made sure we got picked up and had no problems. We booked these tours for our anniversary holiday (just the two of us although all of these would also suit families) Phi Phi island romantic sunset speedboat tour with Seahorse Marine, it was excellent we got to see all the islands we wanted to see, had plenty of snorkeling time and no surprise charges. Morning tour elephant jungle sanctuary Phuket camp 3. Amazing experience with feeding and hands on time with gentle giants, free photos, snacks and delicious buffet lunch included. Simon Cabaret show, really entertaining, fun show, lots of laughs and surprisingly huge cast, could not believe they were ALL lady boys! Also plenty of great cafes to get dinner nearby. (Recommend lemongrass coffee shop) I probably wouldn't take small children to this show, very fun for adults. Fantasea. Big spectacular show with lots of animals and large cast of dancers, it's in its own little theme park and we bought "carnival" type food there (not the dinner package) the music there was not my cup of tea but the show is one of those "must see if you are in Thailand" experiences. Oh you can get a photo with a baby tiger there if you like too. All transfers were included, were on time with very nice comfortable air con cars. All tour guides and teams were very friendly and informative with good English and made experience fun. Would definately recommend Phuket Dream Company for all Thailand bookings for best price and excellent service.

Very professional team, ready to answer to any request from us. We kept in touch via whatssapp and was an easy and comfortable way to have control of all tours that we've joined. I highly recommend their services.

We had the pleasure of meeting Justin and Nittaya with Phuket Dream Company when we arrived in Thailand. They handled all our arrangements and made our trip to Thailand so smooth. It was great to arrange from the US and arrive in Thailand with no worries. We highly recommend this company if you are planning a trip here.

These guys are great! They were so fast replying to my messages and I booked my trip and tours at last minute, really nice people and really great service, thank you, if I come back to Phuket I will book with you again :)

Very Greats, good service. Staff very nice, friendly and kindness. love and enjoy my trip at this time. Hope to see you guy's again next time :)

Great place to stop drink coffee

(Translated by Google) My friends and I traveled to Krabi around 6-9 March for a wedding. We have free time, so looking for a Catamaran boat trip, we use the services of the phuket dream company. Staff, Ginny is very cute. We rest at the guest house. Shuttle service is available. And all the staff on board were very good service, polite and thorough care. I went down to the shallow snooker to watch the fish, with the staff leading me to feel even safer. Moreover, I dropped my wallet in the car on the way back. For many hours before I realized it was time to finish my company job. But Jinnie contacted our shuttle bus driver That guy until then, then he went to explore the car, found my bag Ginny immediately gave me the good news that night. I was very impressed with the attention of Ginny. You know well, I probably couldn't sleep without knowing the good news. The next morning the driver brought the wallet to the hotel in full. It is a great pleasure. Thank you very much. (Original) ฉันกับเพื่อนๆไปเที่ยวกระบี่ช่วง 6-9 มีนาคม ค่ะ ไปร่วมงานแต่งงาน. เรามีเวลาว่างจึงหาทริปล่องเรือ Catamaran เราใช้บริการของ phuket dream company. ค่ะ เจ้าหน้าที่คุณจินนี่น่ารักมาก เราพักที่ทับแขก. มีบริการรถรับส่ง และเจ้าหน้าที่บนเรือทุกคนบริการดีมาก สุภาพ และดูแลทั่วถึง. ฉันได้ลงไปดำน้ำตื้น snooker ดูปลาโดยมีเจ้าหน้าที่นำทำให้รู้สึกปลอดภัยยิ่ง. ยิ่งไปกว่านั้นฉันทำกระเป๋าสตางค์ร่วงหล่นในรถในตอนขากลับ.เป็นเวลาหลายชั่วโมงกว่าจะรู้ตัวก็เป็นเวลาเลิกงานของบริษัทแล้ว แต่คุณจินนี่ก็ติดต่อกับพนักงานขับรถรับส่งเรา ท่านนั้นจนเจอแล้วเขาก็ไปสำรวจที่รถพบกระเป๋าของฉัน คุณจินนี่รีบแจ้งข่าวดีแก่ฉันในคืนนั้นทันที ฉันรู้สึกประทับใจในการใส่ใจของคุณจินนี่มาก เธอรู้ดีฉันคงนอนไม่หลับแน่ถ้าไม่ทราบข่าวดีนี้. เช้าวันต่อมาพนักขับรถก็นำกระเป๋าสตางค์มาส่งให้ที่โรงแรมอย่างครบถ้วน. เป็นเรื่องน่ายินดีอย่างยิ่ง ขอบคุณมากค่ะ

I was in Thailand for 2.5 weeks and although I was traveling with a group, I wanted to do a lot of things my group did not, so I traveled solo for quite a bit. These guys were super organized in coordinating a Catamaran flotilla for 70 people, but also were able to accommodate the different individual things I wanted to do around Thailand, like train Muay Thai in different cities and scuba dive on different islands around Thailand. There is no doubt in my mind that they can accommodate groups of any size and any activity you would want to participate in. All around top notch organization with personable and transparent employees and owners.

We are a family of 4 including two young kids and had entrusted Phuket Dream Company with our holidays in Phuket in March '19. Everything from pre-travel planning to the day we left Phuket with wonderful memories, was perfectly handled by Jinn from Phuket Dream Company - many thanks! Jinn suggested a great itinerary and was there at our hotel on first day to explain and settle us down with all we needed for each day of our vacation - not to forget, the delicious self-made cookies she brought for us so thoughtfully. It just set the happy tone for the forthcoming days of our vacation. She was always on top of things checking with us in the morning and evening if everything was going by smoothly. Couldn't have asked for more! Look fowrard to coming back to Thailand soon - there's so much more to see - and will definitely bank on Jinn again to help us enjoy another vacation in her beautiful country.