Featured Reviews


Frequently mentioned in reviews: hotel (42) stay (35) Kandy (30) city (28) staff (21) room (21) good (20) comfortable (18) location (17) clean (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Madhusha M. 1 year ago on Google
    Kandy City Hotel by Earl’s is a nice hotel in a good location. This is the first stay that I’ve had at This hotel. It is a good place to stop through on your way in or out of Kandy. The staff is really wonderful and the rooms were very comfortable and clean. Its just 5 mins walk to the Temple of tooth and Kandy lake round. They have mouthwatering food. I stayed on full board basis and their rates are totally affordable and overall stay is worth for money.
    4 people found this review helpful πŸ‘

  • 5/5 Manuka C. 10 months ago on Google
    I stayed 2 days at the Kandy City Hotel during my visit to Kandy (August 2022) and it was a delightful experience. The hotel's prime location in the heart of the city made it incredibly convenient for exploring the various tourist attractions, as most of them were within walking distance. Despite being situated in the bustling city center, the rooms were surprisingly peaceful, with minimal noise penetrating the interiors. The hotel staff were friendly and supportive throughout my stay. The food at the hotel was also commendable. Although I only had breakfast at the hotel, I found the selection to be diverse and delicious. Rooms at Kandy City Hotel were equipped with modern amenities, ensuring a convenient and enjoyable stay. However, it is worth noting that parking can be a challenge at Kandy City Hotel, as there is no separate parking facility for guests. This means that it is more suitable for those who plan to utilize taxi services or public transportation. I highly recommend the Kandy City Hotel. With its peaceful ambiance, friendly staff, delectable food, and modern amenities, it deserves a five-star rating. Whether you are visiting Kandy for leisure or business purposes, this hotel provides a wonderful base for exploring the city's attractions while ensuring a comfortable and enjoyable stay.
    3 people found this review helpful πŸ‘

  • 2/5 Hansi A. 2 years ago on Google
    My stay at this place was disspointing as I paid for a room with AC but the AC was hardly working in the middle of the night. However the location was very convenient as we could walk to temple of the tooth relic. They have parking facilities but not adequately. This place is not worth the price unless you get a discounted lower rate than the usual price. Cleanliness was okay. Rooms weren’t very spacious but manageable.
    3 people found this review helpful πŸ‘

  • 2/5 A x. 2 years ago on Google
    Unfortunately our stay wasn't good and therefore i wouldn't recommend this hotel. We booked 3 nights via booking.com. On arrival we soon had to recognize, that the room absolutely wasn't like shown on the pictures in booking. We complained and the answer of the reception was "either take that room or none. Pictures on the homepage are pictures of the deluxe room (just used for any room type)". While calling an booking agent to complain, the manager knocked on the door and offered us another room (smaller but a tiny bit more modern, still not like on pictures). On the next day we were promised to get a free upgrade for a deluxe room. We then changed room. Unfortunately in the morning a huge cockroach ran on the floor. In the final deluxe room it was really loud, due to a very poorly soundproof ceiling and windows (streetview). Further negative aspects: - whole hotel in need of a renovation - promised laundry service wasn't available - whole breakfast (including currys and baked beans) was cold and not ready at 7:30am - waiter stared at us during breakfast - open kitchen doors in the hotel (hygiene?) - very hot, humid and stifling air in the hotel hallways Positive: - central location - tried to organize a driver for us All in all there are way cheaper options available in the center of kandy, that are more accurate, friendly and clean
    2 people found this review helpful πŸ‘

  • 5/5 Tharaka M. S. 1 year ago on Google
    This is a budget hotel in Earl's group. Located heart of the kandy city. Very very close to town. We had a pleasant comfortable stay during rainy days. Great to be in the center of the Kandy. Helpful Staff. Affordable prices. Comfortable rooms with A/C. Perfect for overnight stay.
    2 people found this review helpful πŸ‘

  • 4/5 Hasitha W. 10 months ago on Google
    I recently had the opportunity to stay at Kandy City Hotel by Earl's during my visit to Kandy, and overall, it was a pleasant experience that met my expectations. The hotel offers a convenient location in the heart of the city, making it a suitable choice for exploring the nearby attractions. The staff at the hotel were friendly and accommodating, always ready to assist with any requests or inquiries. They provided a warm welcome upon arrival and ensured a smooth check-in process. The housekeeping service was efficient, and my room was kept clean and tidy throughout my stay. The room itself was comfortable and well-appointed. The bed was cozy, and the amenities provided were adequate for a comfortable stay. The complimentary Wi-Fi was reliable, allowing me to stay connected during my time at the hotel. However, I did find the room size to be slightly smaller than expected. The restaurant served a few variety of dishes, including both local and international cuisine. The food was flavorful and of good quality, although I felt that the menu could have offered a bit more variety. The bar provided a relaxing atmosphere to unwind after a day of exploring the city. While the overall experience at Kandy City Hotel was enjoyable, there were a few areas that could be improved. The breakfast buffet, while offering a decent selection, could have been more diverse and of higher quality.
    2 people found this review helpful πŸ‘

  • 4/5 Marek Z. 2 years ago on Google
    Good hotel. It is cheaper to reserve via booking then when you arrive.
    1 person found this review helpful πŸ‘

  • 1/5 Nikki L. 2 years ago on Google
    Only stayed one of the two nights we booked, no wifi, no hot water and cockroaches. Staff not very helpful fixing any of the above issues
    1 person found this review helpful πŸ‘

  • 3/5 Nilanka W. 2 years ago on Google
    Great location but poor parking. Haven't tried their cuisine.
    1 person found this review helpful πŸ‘

  • 5/5 Tharindu A. 2 years ago on Google
    Our purpose was to visit the Temple of tooth relic. This hotel is the best place to stay inside the Kandy city. Very friendly and helpful staff. Specially the security person gave us a good help to provide us parking facilities in the hotel backyard. Clean & comfortable rooms. Tasty food. Highly recommended.
    1 person found this review helpful πŸ‘

  • 4/5 Aabith D. 11 months ago on Google
    Nice, quiet place to stay. Rooms were pretty clean and you'll enjoy a cozy bed and nice warm shower here. All important places in Kandy are easily accessible from here as it is situated at the centre of the city. Church is opposite, mosque, temple and kovil are also nearby. Highly recommended.
    1 person found this review helpful πŸ‘

  • 4/5 Chamath R. 1 year ago on Google
    Best thing about the hotel it's situated right in the middle of the busy Kandy city and in walking distance to all places, Railway station, bus station, taxi, Temple of Tooth Relic. We had a pleasant stay and considering the lower price point, the amenities are spot on and exceeded our expectations. Staff is very friendly and food was okay. Limited parking available. Better make an over the phone reservation before arrival. Good hotel with very low price point and convenient location.
    1 person found this review helpful πŸ‘

  • 3/5 Arundanie E. 1 year ago on Google
    As this is a budget hotel our expectations weren't too high. We stayed here on Bed & Breakfast basis as we wanted to walk in the city and to worship the sri dalada maligawa which is walking distance from the hotel. Closeby by to the railway station and other restaurants too. Rooms were basic but clean and comfortable. They don't have a proper view. Would be better if more pillows can be added. Breakfast didn't have much of a variety but was filling. Staff were friendly and courteous. The hotel entrance can be improved for better look and feel.
    1 person found this review helpful πŸ‘

  • 5/5 S Anupama R. 3 years ago on Google
    I loved the stay at this place. It was very inexpensive. We got a very cute and small room. The food was superb too. The bathroom and everything was clean and nice. They have a bar too which serves good cocktails as well. Reccomend and love to visit there again.
    1 person found this review helpful πŸ‘

  • 4/5 Sharon C. 1 year ago on Google
    We visited here March 2023. Room was clean and comfortable. It was a little small but had everything we needed for the night. Breakfast was included in our stay and was delicious.

  • 4/5 Patricia M. 1 year ago on Google
    It was very central. Great to be in the city of Kandy without the noise and inconvenience. Pretty good value for money. Very comfortable room, hot water TV. I didn't use WiFi but believe it was available. I liked the reception staff and the female staff were particularly friendly and professional. Breakfast was paid separately and I felt it should have been included in the price. Choice of English and SL. I believe the waiter cited a higher price initially I think this due to me being a foreigner. There is a local price and 'foreign price' (nearly double) I felt that this was unfair and confusing. Food was quite copious though not that great at times.

  • 4/5 Friday I. 1 year ago on Google
    Kandy City Hotel by Earl’s is a nice hotel in a good location. This is the first stay that I’ve had at This hotel. It is a good place to stop through on your way in or out of Kandy. The staff is really wonderful and the rooms were very comfortable and clean.

  • 3/5 orchi h. 1 year ago on Google
    The hotel location is great. Right in the middle of the city and walking distance to places like the Tooth Temple. But the rooms could do better. It’s old, sheets , towels and the carpet all not very clean. The bathroom is small and a little dingy. Surprisingly the breakfast was great!

  • 5/5 Joy B. 5 months ago on Google
    Decent hotel in kandy. Very clean. Close to the temple of the tooth.

  • 5/5 Gnei S. 1 year ago on Google
    My 2nd stay here on my SL visit. Very central location. Rooms met all our requirements. The welcome and helpfulness received from Dulanjali raised the bar. This kind of customer service is what makes us want to visit this hotel again.

  • 5/5 Devin P. 1 year ago on Google
    Rooms are nice and comfortable. Friendly staff. Hotel is close to Sri Dalada Maligawa (walking distance), Kandy Bus and Railway stations. Closer to almost every location in the Kandy city.

  • 4/5 Kanchana W. 10 months ago on Google
    Located in middle of the city. Good place stay over night if you are planning to visit Dalada maligawa, just 5min walking distance.. Hotel: you will not be able to get all top quality as in a 5* or 4*..but when as a city hotel they provide with best quality rooms and all required amenities for your stay. Food : food is delicious and quantities are really good Service : very friendly staff and attentive to service for all your needs This will one of the best places to stay if you are looking for easy access during g your stay in Kandy. Value for money you spend..

  • 5/5 Poornika T. 10 months ago on Google
    Very safe, comfortable, calm place at Kandy city. Safe to stay alone for a girl. Great service.

  • 3/5 Sumaiya F. 6 months ago on Google
    Located at the heart of the city amongst the busy roads of the city.. its a hop skip and jump to the city center.. ideal for anyone looking to explore the city's commercial hub or a walk to the temple of the tooth relic.. hotel offers parking only for four vehicles.. ideal stay spot for anyone travelling by train or bus.. rooms with limited space and basic amenities..

  • 4/5 Fowzun A. 7 months ago on Google
    Good location. The receptionists were helpful. Room was okay. Little cocoroaches running around. We spent most of our time outside site seeing so didn't complain about it.

  • 2/5 Rizwan 7 months ago on Google
    Location is convenient. But that's the only good thing about this hotel. Pains me to write a bad review. Felt like the staff qere depressed with their jobs. Rooms felt dark and dingy. Food wasn't that remarkable. Didn't get hot water in the bathroom during the night. 2nd floor got covered with cooking smell from the 1st floor restaurant. This place is in desperate need of a renovation.

  • 3/5 Π•Π²Π³Π΅Π½ΠΈΠΉ οΏ½. 7 months ago on Google
    First we decided to inspect the room before checking in, and we were not mistaken - there were cockroaches in the room. Another of the serious disadvantages is the terrible smell of food in the lobby. We didn't check in. There are no questions for the reception staff, they offered a superior room, but we refused.

  • 5/5 Aarish 2 years ago on Google
    Located at the heart of the city, close to all amenities and tourist attractions. Friendly staff, spacious clean rooms with a balcony giving the view of the busy city. It can get quite noisy during day time but at night it’s peaceful. Perfect place to stay since you can just walk to places nearby. Hope to visit again

  • 4/5 Juha-Matti S. 2 years ago on Google
    City center location. Small but ok rooms. Bar only inside, lots of cigarette smoke there. Restaurant same. Quiet in rooms usually. I think they are missing no smoke bar and restaurant.

  • 5/5 Damsara R. 3 years ago on Google
    One of the best places to stay in Kandy. Very good value for money. Nice and comfortable rooms. There is a good restaurant and bar within the hotel. Situated in a perfect location right in the middle of Kandy where everything is in walking distance.

  • 4/5 Thusitha H. 3 years ago on Google
    Definitely worth for the price you pay. Very convenient place in the heart of the Kandy town. Our stay was only for a single night, but we're quite impressed. For a budget level hotel, they do a great service. Parking can become a problem though. I could park at the back of the hotel, but there aren't many parking slots. 5 or 6 max I guess. Word of caution to other travellers (and maybe to management as well). The mirror in the room was very lightly mounted. It almost dropped off when my hand got hit on it accidentally. (I guess I was lucky :)). The room no. was 110 if anyone's interested.

  • 4/5 Lahiru W. 3 years ago on Google
    Good city hotel in Kandy. Value for money. Excellent location - Walking distance to the Temple of the Tooth relic. Rooms are clean and comfortable. Staff is very courteous and helpful

  • 4/5 Lotus P. 3 years ago on Google
    Liked Β· I have stayed at this property several times and each time it tends to be a bit different based on the staff. The staff tend to be, some really nice and some not so nice. Generally the staff make the biggest difference for me. The room was spacious with a balcony which I loved. The air worked very well, the bed was comfortable, housekeeping did a very good job, the bathroom was large and comfortable to shower. The restaurant had a good range of food and very tastefully prepared. The location is outstanding! Near the Tooth Temple, near to the traditional dances (though they are closed for the pandemic), the lake, and all attractions are walkable. The wonderful Kandy City Center mall is right across the hotel. The electrical outlets are great for international travelers, all types can be plugged in. Disliked Β· Every stay the WiFi has been the worst, it runs at snail speed. You cannot use it to watch Netflix or download anything. Perhaps check only the email, even that at a very slow speed. Need to notify if you go out after 11 p.m. or you might get locked out.

  • 5/5 Sigiri P. 3 years ago on Google
    Used to stay at this place when I go to Kandy on q business trip. Good, Clean place. Food was good

  • 5/5 Kasun P. 3 years ago on Google
    An excellent budget hotel. Affordable prices. Good rooms with good facilities for a budget hotel. Excellent food. Parking facilities can be improved. Definitely a great place to stay as a budget hotel when visiting Kandy. Walking distance (couple of hundred meters) to the temple of tooth relic.

  • 3/5 Gavindu A. 2 years ago on Google
    Good place,but not worth the price πŸ‘Ž

  • 5/5 ishara s. 2 years ago on Google
    Best service,great food, positive vibes

  • 5/5 Sudesh R. 2 years ago on Google
    Clean and neat room, friendly staff . Food was good πŸ‘Œ

  • 4/5 Rasika M. 1 year ago on Google
    I just love this place because it is situated in the middle of the city, this is also a disadvantage because there no privet parking. The food was awesome, nice bar, serivce needs. Especially with attitude. The lady I met that day was wonderful. But when I spoke the day before it was rude and lazy told me that there was no rooms available. This was not true, unhelpful and rude, he hang up without telling, bad service

  • 5/5 Tithira Pathirana οΏ½. 2 years ago on Google
    Great value for money, good amenities and food (breakfast buffet) and food at their bar & restaurant (next door) was great as well coupled with a great ambiance. Rooms were comfortable and cozy, with a calm and peaceful environment. Conveniently located close to the city center as well. Only issue is hot water may not always be reliable during the late nights or early mornings.

  • 3/5 Induni W. 2 years ago on Google
    The restaurant had a great ambience and the waiting staff was providing a good service. We ordered the mixed platter and this was bellow average. I will not recommend this dish to anyone. However, their French fries was well made.

  • 5/5 HIMANTHA C. 2 years ago on Google
    The place was very calm and quiet. Also a nice place to stay. Privacy at it's best. Friendly staff and they're ready to serve you from everything they have. It's really close to the Sri dalada maligawa (temple of the tooth relic) and it's about 5 minutes walk from the hotel. There are lot of restaurants around. Rooms are very clean and nice everything arranged nicely and worthy for the price you pay.

  • 5/5 Meera R. 2 years ago on Google
    I like this place. So convenient. Everything walking distance. Very clean. Friendly staffs. Meals are available here. Waiting to go again πŸ‘πŸ˜ŠπŸ‘Œ

  • 5/5 Manuja G. 2 years ago on Google
    calm and clean hotel in middle of kandy city, walking distance from Sri dalada Maligawa (Temple of the Sacred Tooth Relic) If you are going there try to get buffet breakfast,lunch and Dinner plan.

  • 5/5 chinthana d. 1 year ago on Google
    A quiet haven in the middle of a bustling city. My baby liked it very much. Rooms and bathrooms are very clean. We had to checkout early in the morning. They prepared breakfast for us at 5.45am and gave it to us. Thanks city hotel staff.

  • 5/5 Tharindu D. 1 year ago on Google
    Very Good City Hotel, hotel it's situated right in the middle of the busy kandy city and in walking distance to all places, railway station, bus station, taxi, Temple of Tooth Relic. We had a pleasant stay and considering the lower price , the amenities are spot on and exceeded our expectations. Staff is very friendly and food was Good

  • 5/5 Lion P. 1 year ago on Google
    Excellent rooms and facilities. Had a really comfortable stay, worth more than the price paid. The food was deliciou as well, and the bar is an awesome place to hangout. Ideal location too right in the middle of city. The staff was friendly and polite. Look forward to visit again when i come to kandy.


Call +94 812 220 002 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()