The test result was supposed to come within 5 hours, it came after 15 hours, what's more, the result had to be demanded by calling. Why do you make those choices 2.5, 5 and 24 at all, if you are not able to provide the results in time? And it's followed by "sorry", I'm sorry they won't refund the plane tickets ;) compensation wasn't even offered 😂

Sekretores ziauriai NEMANDAGIOS ir BJAURIOS!!!! Isikalineja rageli meto kol mama mano kalbejo, suteikineja bloga/klaidinga informacija telefonu!!!!!! Delsia tyrimu rezultatu siuntima elektroniniu pastu, meluoja! Zemas lygis aciu dievui daug neprasidejom su jais ir iki galo nesitvarkem visko. Nuejom kitur ir viskas be problemu! Venkit sitos klinikos ir nuo ju kuo toliau!!!!! EXTREMELY RUDE secretary, my mom was talking to her and she kept hanging on her 😤 gave completely WRONG INFORMATION over phone, delayed my friends mom's covid test results, were lying to her 3 times that they sent it and they didn't so poor woman couldn't get her food shopping done! Do you know anything at all about your job at all? You definitely don't know anything about Customer Service or what the heck you're doing there!!! The most pathetic clinic in Lithuania and I recommend everyone to AVOID AVOID AVOID!! PLENTY OF OTHER PLACES that can do job right and respect paying customer!!!!!

Apgailestauju, bet likome labai nusivylę darbuotojos gebėjimais ( nesugebėjimu paimti kraujo ) :( Mano vaikas nėra muliažas ant kurio mokomasi.Jokio ,,atsiprašau" iš minėtos darbuotojos neišgirdom.Deja tokios žioplos darbuotojos ,,reprezentuoja " jūsų įstaigą :( Už paslaugą susimokėjom 48.50.Galima daryt išvadą, kad personalas parenkamas neatsakingai.

Neat, modern interior. Friendly, pleasant, competent staff. You don't have to wait long, the visits take place in their own time. A wide range of offered services, although the prices of blood tests are extremely high.

UNPROFESSIONAL: DISRESPECTFUL TREATMENT WITH CUSTOMERS. When I arrived at Antėja on 23rd of Birželios in Kaunas on 28.10.2023, I couldn't enter the clinic at first, because the staff did not unlock the front doors for their patients. When I was admitted to the clinic by an employee of another clinic, I entered the lobby of the clinic and pressed my number. It's a small miracle that no one greeted me when I walked in. There was one employee at the front desk. She was serving the only customer in the clinic at the time. When he left the counter, I got my number on the light board that said EMERGENCY SERVICE and went to the front desk and entered the clinic at the same time a young family: a man with a child in his arms and a woman. I was standing right in front of the receptionist, and she, first of all, did not greet me, but most importantly, she did not even look at me and began to talk to the young family: who and what they came to, was checking in, etc., in other words, served them from afar ahead of time, and I remained standing invisible. When the receptionist finally offered to serve me, I told her what procedure I needed. She said that the answers wouldn't come until Monday and after a short pause in my silence, she asked me in a casual tone if I was going to do the research anyway. When I was surprised and said that "of course I will, because that's what I came here for", she told me that I would be able to pay for the procedure in the office (!). After the examination, the laboratory assistant who performed the examination did not ask me anything about the settlement and this matter was left to my conscience. After everything, when I went to the reception box again to inform the unpleasant receptionist that I had to pay at the general reception desk, then everything suddenly became very good. I was shocked by such unprofessionalism, laxity and unethical behavior in a private medical institution. Meanwhile, at "Antėja" on Savanorių prospekt in Kaunas, there is an extremely nice laboratory assistant who is not only polite, but also very attentive and professional. It is very strange to meet people with such a different mentality in a clinic with such a name. I wish to check who works for you and sweep the staff.

(Translated by Google) The rejection of the medical staff to their work and the gaps in the communication culture surprised me. (Original) Nustebino medicinos darbuotoju atmestinis poziuris i savo darba, bei spragos bendravimo kulturoje.

I am very glad that I chose your clinic: order, you come at the agreed time, and you are accepted at that time, which is very important for a working person. I really want to thank the girl from No. 1. of the procedure room for excellent service (unfortunately, I didn't remember the name, but the last visit was at 10:18 a.m., so I think you will find out who worked). Thanks to her for a great job. I also really want to thank Dr. Julia Skirmantes for her genuine desire to help the patient. Thanks to all the staff: You are amazing. And in general, you are a great example for some treatment facilities. Thank you for being who you are

Today I was very satisfied with the staff, I had a blood test for Covid, the girls were very nice and friendly, after I told them that I was scared of the needle in a panic, they did it so that I didn't even feel it! 😄 Cool! I'll be back again and again.

On 12/27/2023, I had to visit a doctor who was not my family doctor with my daughter (1 year 8 months). We were kindly received and served, doctor Alma Astafjeva was insightful, provided a lot of useful information, after receiving the results of the tests, she called to inform us about the prescription for drugs. Not only that, they also called to ask if they managed to buy the prescribed antibiotics, because not all pharmacies have them at the moment! I'm glad we're in good hands 🫶

Kompetetingi gydytojai, švari jauki aplinka. Viskas puiku

(Translated by Google) Very nice people work here! I recommend it to anyone who is afraid of vaccinations (needles), because I didn't feel anything when I was vaccinated. Thank you! (Original) Čia dirba labai malonūs žmonės! Tam kas bijo skiepų (adatų) rekomenduoju, nes nieko nepajutau kai skiepijo. Ačiū!

Wow! Birzelio 23 Anteja nustebino is gerosios puses. Patirtis 10 balu. Neina net sulygint su silainiu ofisu. Artrodo kad tai visai kita imone. Didelis like Birzelio 23 :)

Labai noriu pagirti ir pasidžiaugti specialistės Aistės Laurinavičiūtės darbu Antėjos laboratorijoje. Dėl šios specialistės malonaus bendravimo, profesionalumo, rūpesčio ir neskausmingai atliekamų procedūrų - renkuosi tik jūsų kliniką! Rekomenduoju visiems! Ačiū labai!

(Translated by Google) It is not possible to determine the blood groups, you determine the first plus rhd, after two months it is already minus rhd, but this clinic would be at fault in case of blood transfusion, I do not recommend it to anyone!!! (Original) Nesugeba nustatyti kraujo grupes, nustate pirma pliusa rhd po dvieju menesiu jau minusine rhd, va cia tai klinika kraujo perpilimo atveju butu kalti, niekam nerekomenduoju!!!

The receptionist tried to communicate nicely, but at the same time mockingly. When I asked for a bulletin on Friday because of the pain, I was told to come on Monday and I would get it. When I arrived on Monday, the pain was slightly reduced and I was indirectly called a liar, as if I was trying to deceive someone.

The whole staff is one perfectly working engine. From the administrator to the doctor. Always kind, attentive, helpful. The doctors are competent, the nurses are also wonderful. I am happy with this treatment unit!

I am very happy with the clinic! which is located on June 23rd. I want to thank doctor Žilvin Barauskas for his sincerity and care!