Katrina at SnoreMD did an amazing job. I had been sold a CPAP machine 2 years earlier from another company and I only had a moderate sleep apnea improvement. Katrina reviewed my settings, found missed opportunities and reconfigured my settings. The difference has been significant and I now routinely achieve perfect sleep scores.

The team was very helpful, kind and informative and it was been great working with them

Kat was great, in and out within an hour with my CPAP machine. They did all the leg work with my insurance provider which made everything very easy. Very happy with the service.

SnoreMD….thanks so much!! Since i was diagnosed with sleep apnea and started using my CPAP machine at the end of November i have been feeling better and better every day!! I even stopped alcohol the 27th of dec...don't know when i'll have another drink...cuz that combined with the cpap machine has changed my life...down almost 10 lbs and taking a yoga class which i never had the energy to do after doing hair all day.The energy is crazy!! thanks again for all that you are doing to help people like me...Especially the ladies at the Kelowna Office…you ALL are AMAZING!! Super Grateful Audra

Very happy with the service from booking appointments, follow ups, and making sure everything goes smoothly. Very nice and informed team and thank you Katrina for educating me on my new CPAP machine and making sure I know everything I need to know before leaving the place. I now sleep like a baby and feel well energized in the morning and throughout the day!

Was extremely happy with my service fr Ladies at snoreMD , very informative, showed me features on my machine no one had showed me fr previous clinic , got me all set up , great service INGER badiuk

This snore MD is head and shoulders above the West Kelowna branch. West Kelowna I bought a mask for $165 which came with SML pillows. They said I needed large, took the other two and offered to sell me additional Large for $30 apiece. This branch, same mask, same $165 but they took the small and medium pillows replacing them with 2 additional large. According to west Kelowna, a $60 value! Not appreciating a scam I will always bring my business to this location and warn people away from West Kelowna

Nicki was friendly, helpful and has such a wonderful personality. My partner came to Snore MD to get assessed for sleep apnea or at the very least try to reduce his snoring. Nicki was the respiratory therapist that assisted us on the Saturday to explain all the details about the 2 night test that was conducted. We had multiple questions and she was able to answer all of them in a professional manner. I would definitely recommend Snore MD to anyone that is need their services.

My apnea machine broke while visiting kelowna. The staff were amazing and within no time i had a brand new machine all set up within couple of hours! Would totally recommend going there for great service!

Good morning Katrina, just wanted to say a huge THANK YOU for helping me out yesterday with my CPAP debacle. The new mask is amazing, my machine worked perfect after you made those adjustments and I slept like a rock!!! My wife says it's the quietest mask I've ever had too, which is a huge bonus. Your customer service is incredible and if you guys ever open a branch in Leduc or even south side of Edmonton you can consider me a customer for life!!!

The Snore MD clinic in Kelowna are absolutely the most professional team. From the setting up appointments, explaining how to complete the home sleep apnea study. To review of results there was zero judgements, or my personal health issues. I felt completely supported on all aspects of the medical issues. The continued support I have received all I can say is thank you.

I highly recommend SnoreMD Kelowna! Kat and Kim are phenomenal at what they do! Everytime I go in I feel comfortable and we'll taken care of.

We had a great experience with the ladies here. We had some technical issues, but they did whatever the could to fix it as soon as possible. Definitely recommend them. Great customer service!!

See follow up below~ I have not had any benefits from the equipment I purchased . This was a disappointment, did not receive a satisfactory result at any point. I really needed this work to improve my condition. Follow up ~ Katrina has requested my machine to have a service and tune up. A new mask will be ordered that suits my sleep patterns. Katrina is confident and wants to make this work. Appreciate the follow up and dedication. Feeling much better about the process now.

My review is based on 2 things: 1) The customer experience of dealing with Snore MD Kelowna and 2) My end-user experience as a new CPAP user. Background:After years of putting off getting a sleep study despite my wife constantly telling me that I stop breathing when I sleep, I snore terribly loud, and I'm frequently (daily) drowsy when waking and lacking focus during my day among other ongoing issues. I finally decided it was time to embrace the inevitable and get a sleep study performed. AM I EVER GLAD I DID. 1) Katrina and the team at Snore MD Kelowna have been nothing short of spectacular to deal with. Thank you. From arranging the sleep study to coordinating with my physician and my benefits plan, they assisted with every step, including handling the various forms and paperwork. They answered all my questions and conducted everything in a very professional and supportive approach. As my sleep study determined I do indeed experience (severe) sleep apnea, CPAP therapy was advised. 2) For those unsure about the addition of CPAP therapy to your nightly sleep routine, I can now say (after a mere 3 days of just starting on it), I wish I had done this years ago. I was apprehensive about having a machine strapped to my face and monitoring me through the night etc - never sounded appealing to me. I couldn't have been more wrong. The last 3 nights of deep and restful sleep are the best sleep experiences I've had in years. Truth. I'm waking up refreshed, feeling great and already am finding more focus in my daily work and tasks. I'm not yawning on the drive into work. I was not aware of the degree that my poor sleep over the years was affecting my wake hours and my daily routine. I'm not snoring anymore! My wife and the house cat are sleeping better as well. In summary, I recommend to look into your poor sleep if you experience it, don't delay any more like I did, and I highly recommend the service of the team at Snore MD Kelowna. -Craig

My husband and i have been fortunate enough to have Snore MD take care of us with all issues associated with Sleep Apnea processes and equipment for about 6 years now. We are both using machines and I have to say that we met Katrina Stubbs originally in the West Kelowna store. She immediately made us feel at ease with the whole process and looked after us like we were family. She works tirelessly between the Kelowna and West Kelowna stores even through the COVID 19 pandemic she was always available. I myself worked in the financial industry for over 33 years and my job was "Manager Customer Service" so when I see exceptional customer service at this level it needs to be addressed and rewarded. Again our sincere thanks to Katrina and her fabulous team!

Kelowna and Westbank Store are Amazing! Best customer service! Katrina and the girls care and make sure you leave satisfied. I drive from Vancouver just to deal with them. Excellent job.

Hands down the best service we have ever received at a business in Kelowna. Kim and Katrina were both so friendly and extremely helpful and knowledgeable. We came in as strangers and left as friends. My husband now knows the importance of his CPAP machine and knows how to operate it all. Thanks so much ladies it was a very very pleasant experience. I would highly recommend to anyone.

I had a great experience. Everything was easy and they were flexible with my changing schedule. I am looking forward to better sleep and I know I will always have the support of the awesome staff at Snore MD.

Getting a new cpap machine was a great experience at Snore md. They did all the insurance paperwork and made it simple for me. They offer free water which is a bonus. Their customer service is as good as it gets. I wouldn't hesitate to recommend them as your cpap provider.

Katrina and Kim at SnoreMD Kelowna have given me excellent support and advice right throughout the process, from my sleep testing to my diagnosis and training on the use my new ResMed AirSense 11 CPAP device. I can highly recommend being in their care. Thanks Katrina and Kim!

Snore MD has been exceptional yo deal with. They made sure I was comfortable with my mask before I left with my machine. Their follow up care has been fantastic and attentive. The ladies at this location are so friendly and helpful. They gave answered all my questions and have never made me feel like any of them were dumb questions. They definitely go above and beyond for their customers. I 100% recommend SnoreMD for fall your CPAP needs.

Cannot thank the team at Snore MD enough. They have shown patience, kindness and caring while trying to get my son used to his CPAP. They are so helpful and always go the extra mile to make sure he is getting the safer sleep that he desperately needs. We would highly recommend them!

I found everyone at the clinic to be very helpful and knowledgeable! The support is great as they check in on me, and are there for me if I have any questions. I would highly recommend them to anyone who is suffering from OSA.

I've been a Snore MD Kelowna patient since 2017. Kat is always friendly, professional, caring and thorough. I would not hesitate to recommend Snore MD Kelowna. Great job!