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Frequently mentioned in reviews: hotel (34) staff (21) stay (19) good (16) service (15) Kenitra (14) Hotel (13) Relax (12) experience (12) room (12)
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  • 1/5 Ammar D. 9 months ago on Google
    Very bad and messy reception Far away from the other hotels in Casablanca... I'm not satisfied with the hotel reception and the way they receive people... The guys at the reception should be more professional and serious. I absolutely do not recommend this hotel 🏨 in Kénitra. My Relax Hotel in Casablanca is better than this one in Kénitra. Pay attention
    1 person found this review helpful 👍

  • 5/5 marzak b. 10 months ago on Google
    I would like to express my deepest gratitude and appreciation to the entire staff of Kenitra Hotel for providing an outstanding experience during my recent stay. From the moment I stepped into the hotel until my departure, the level of service, attention to detail, and professionalism displayed by the staff were truly remarkable. First and foremost, the hotel itself was perfect in every way. The rooms were tastefully decorated, exuding a sense of elegance and comfort. The cleanliness of the rooms and the entire hotel was impeccable, and it was evident that great care was taken to ensure a pristine environment for guests. However, what truly made my stay exceptional was the staff. I would like to extend my heartfelt thanks to Douae, Youssra, Ayoub, Marwa, and Samira for their exceptional service and warm hospitality. They went above and beyond to ensure that my needs were met and that I felt welcomed throughout my stay. The entire staff of Kenitra Hotel deserves praise for their dedication and commitment to providing a top-notch guest experience. Every interaction I had with the hotel staff, from the restaurant to the concierge, was characterized by their professionalism, friendliness, and attentiveness. In conclusion, My stay was truly memorable, and I can confidently say that I would highly recommend this hotel to anyone seeking an exceptional experience in Kenitra and I look forward to returning to Kenitra Hotel in the future. Thanks
    1 person found this review helpful 👍

  • 5/5 Consuelo 5 years ago on Google
    Staff is very friendly, room very clean, breakfast menu is okay, they need to do some update on it, and add more breakfast food options, like coffee, etc and try to keep breakfast warm. But overall is a good hotel.
    1 person found this review helpful 👍

  • 3/5 Fer Z. 5 years ago on Google
    Rooms are nice and cozy, not very spacious, bathroom size is above average than most hotels in Europe and this is a valuable thing for me. Recommend to book over 2 weeks in advance as its full all the time due to the fact that it is the closest one to the Kenitra Atlantique Free Zone
    1 person found this review helpful 👍

  • 5/5 Hajar N. 5 months ago on Google
    My stay there was exceptional, the staff was incredibly welcoming and attentive, the room was comfortable and well-equipped, providing a relaxing atmosphere, The hotel's amenities and convenient location made my experience truly enjoyable. Highly recommend
    1 person found this review helpful 👍

  • 5/5 David D. 2 years ago on Google
    Nezha, thank you very much for the great help, services and the late check in. The dinner they made is super delicious! For a 3 star hotel it’s a fantastic location, service, dinner restaurant with great delicious meals! Great staff, friendly! There is a pool good for a small dip with the kids! The room is new design, clean, and big enough.
    1 person found this review helpful 👍

  • 5/5 Sabra N. 9 months ago on Google
    Excellent stay. Very comfortable. The food was very good as well. Staff is very kind . Youssra was also very hospitable she made sure me and my wife were comfortable and she was very professional.

  • 5/5 Mehdi E. 4 months ago on Google
    Stayed for a few days, rooms are clean and the staff is very nice especially Yousra in the restaurant, enjoyed the stay !!!

  • 5/5 Israa A. 9 months ago on Google
    Nice rooms with fridge. Very quiet and clean place. Perfect choice for rest after a long trip. We stayed at the hotel on our way to Casa Blanca. The staff are super nice, cooperative, and patient. We met Sanaa at the reception and Yousra and Doaa at the restaurant during breakfast. Nice food especially their “mosamen” with honey. Good atmosphere! They have wifi.

  • 5/5 ayoub t. 1 year ago on Google
    I recently had the pleasure of staying at Hotel Relax Kenitra and I have nothing but great things to say about the staff. From the moment I arrived, I was warmly greeted and made to feel welcome. The staff were attentive, friendly, and always went above and beyond to ensure my stay was enjoyable. They were quick to respond to any requests I had and were happy to provide recommendations for local attractions and dining options. I truly appreciated their kindness and professionalism throughout my stay and would highly recommend Hotel Relax Kenitra to anyone looking for exceptional service and a relaxing stay.

  • 5/5 Miguel M. 9 months ago on Google
    very good and quiet hotel. always available to solve whatever it takes. From the reception to the restaurant. Always friendly staff always smiling from ear to ear. especially the restaurant team. a special thanks to Youssra and the girls who work there.

  • 5/5 Skull S. 7 months ago on Google
    The Relax Hotel was an oasis of tranquility, where every moment felt like a gentle exhale. With its serene ambiance, comfortable accommodations, and attentive staff, it provided the ultimate vacation experience.

  • 5/5 Samira C. 8 months ago on Google
    This was a very nice hotel service is top!! Food is good i’m really gonna come back here. The place is so good it’s familiar place the pool is good and the people who works here are good!!

  • 3/5 Tony M. 10 months ago on Google
    Good hotel, but ordinary maintenance needs to be improved, especially in the bathroom.

  • 5/5 Magic P. 10 months ago on Google
    I love the city kenitra especially in the hotel Relax⭐⭐⭐⭐⭐ everything is very beautiful especially the sttaf thank you 🙏 i will be back

  • 1/5 Youness R. 1 year ago on Google
    What I can say, if I can make a review with -5, I will do it without any hesitation. They have the worst wifi service ever, hot water depends on your luck, and the most craziest thing is that they don't have room service.

  • 5/5 lil Miss C. 1 year ago on Google
    Lovely little hotel, limited service as during Ramadan. However this made the experience more homely and personal, did not effect their effort to accommodate at all, even the muscian in the evening played while dining until the last guest. The staff was very friendly and helpful. Cleaners very good even folded clothes left out. The staff was friendly as a female staying in the hotel alone i felt very safe and looked after especially by Youssra who made me very welcome and we became friends, she went above and beyond 10/10 service. Would defiantly recommend this hotel. Thank you Hotel Relax Kenitra ❤️😊

  • 5/5 errachedy a. 4 months ago on Google
    Good hotel Good services and good stuff. I really enjoyed the stay Spacial thanks to youssra

  • 5/5 Sami O. 10 months ago on Google
    I recently had the pleasure of staying at the Kenitra Relax Hotel, and I must say it was an incredible experience from start to finish. From the moment I arrived, I was impressed by the warm and friendly hospitality of the staff. The level of hosting provided by the entire team was truly outstanding. First and foremost, I would like to express my sincere gratitude to Youssra, Her proficiency and attention to detail made my stay even more enjoyable, She was always elegant, with a radiant smile that made me feel welcome and valued as a guest, Her professionalism, excellent communication skills and dedication to ensuring a pleasant experience were commendable. I would also like to extend my appreciation to Douaa for her exceptional hospitality and professionalism. She went above and beyond to ensure that all my needs were met throughout my stay. Her attention to detail and genuine care for guests truly stood out. Marwa deserves a special mention for her excellent communication skills and warm hospitality. She was always available to assist me with any queries or requests, making me feel well taken care of. Her positive attitude and willingness to assist created a welcoming atmosphere that added to the overall experience. Additionally, Ayoub made a lasting impression with his passion for his work and exceptional communication skills. His enthusiasm was infectious, and he was always ready to go the extra mile to ensure a memorable stay. His dedication to providing excellent service was evident in every interaction. I cannot thank the entire team at Kenitra Relax Hotel enough for their hard work and dedication. Their collective efforts created an environment that was both relaxing and enjoyable. The hotel's cleanliness was impeccable, and I was impressed by the attention given to every detail. The overall ambiance of the hotel was serene and peaceful, providing the perfect atmosphere for a relaxing getaway. The rooms were spacious, comfortable, and tastefully decorated, ensuring a comfortable stay. Based on my experience, I would highly recommend the Kenitra Relax Hotel to anyone looking for a remarkable hospitality experience. Whether it's for business or leisure, the hotel and its dedicated team will ensure an unforgettable stay. Once again, a heartfelt thank you to Youssra, Douaa, Marwa, Ayoub, and the entire team at Kenitra Relax Hotel. Your passion, professionalism, and warm hospitality made my stay truly exceptional. I look forward to returning in the near future for another memorable experience. Sami.

  • 5/5 Chimou k. 1 year ago on Google
    Nice hotel we had a great stay . All was good staff/food/room.... Thank you.

  • 5/5 Igor V. 1 year ago on Google
    Very good hotel!!! Comfortable atmosphere, delicious food in the hotel restaurant and the most important thing is very good service and very warm hospitality from the hotel staff!!

  • 1/5 Investigation A. 1 year ago on Google
    Poor breakfast No acces cards available at all I was waiting 45 minutes for someone to drop access cards tobe activate so I can get to my room 21 I was expected apologies or offert maison drink or something none of that happens sames everybody is not concerned about the issue Staff need more training unfortunately Thanks you

  • 1/5 Youssef El B. 1 year ago on Google
    For my opinión i don't recommande this hotel to anyone the service room zero also the bathroom Door doesn't close and the Water too much cold

  • 5/5 Mohamed El H. 1 year ago on Google
    Great hotel with excellent service, very recommended !, big thanks to manoula she was very very friendly and helpful Very recommended ! A++++

  • 5/5 Clint P. 1 year ago on Google
    Based on a friend's recommendation, this hotel is modern, clean and classy with friendly staff and service. Pleasant accommodations and delicious food

  • 5/5 Steve C. 1 year ago on Google
    Absolutely love this place. Made us feel so welcome. Would highly recommend. And can't wait to return next year.

  • 2/5 C N. 1 year ago on Google
    The food was terrible you pay for two persons and then they give you one towel and one cup to drink. The boiler for coffee dont even get me started. Very bad to even speak about it. Will never go there thats for sure. The people are friendly but the owner should put the effort in it before asking high price!

  • 5/5 Oca 1 year ago on Google
    Me and my family stayed two weeks in Relax Kenitra and it was beautiful. The location is good and the food in the hotel is delicious. The room was comfortable and clean, the staff was professional, kind and smiling all the time. Espicially Yousra who helped us with everything during our stay, thanks to her knowledge with the city, she offered us many places to visit and it was a pleasure for us visiting unique places in the city. We will surely be staying in Relax Hotel on our next visit to Kenitra.

  • 3/5 Onur Y. 4 years ago on Google
    Lets start with positive things of this hotel, * very good location with car, even if you don't have car you can easilly market and shoping mall near by hotel, * I liked breakfast variations, * Employees are very very nice I am really appreciated 🙏, now we can speak about the things which re need to improve. * I don't think so it deserve 100 euro fr per night with this room conditions, air conditioner was not working, there wasn't trash in room, shower accessory hanger was not exist, bed was not stable enough, mainly room was mediocre * I stayed for 4 night and there is very nonsense administration they have about room key card, you need to activate it everday in reception. First hotel I see this kind of nonsense thing 🙂 I guess with the standart of this city it is one of the nice hotel but there is something which they can make it better to improve themself.

  • 5/5 dario l. 2 years ago on Google
    A great hotel, rooms a bit little but very confortable and clean, excellent wifi, breakfast and swimming pool. Personnel extremely kindly and friendly, very thanks to Nezha and all the others!

  • 5/5 Chhiwat L. 1 year ago on Google
    A good hotel. Friendly staff.

  • 5/5 Salwa B. 1 year ago on Google
    Clean and tidy. Delicious breakfast Excellent service.


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