Ветеринарная клиника Vetstate image

Ветеринарная клиника Vetstate

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👍👍 I would like to express special gratitude to veterinarian E. B. Ryabova from the Vetstate veterinary clinic on Shvernika for her professionalism. I treated my cat for two years, but it turned out to be a banal allergy to proteins. I was also very pleasantly surprised that doctors don’t start trickin... People often mention clinic, time, doctors, tests,


Address

Ulitsa Shvernika, 13 корпус 1, Moscow, Russia, 117449

Website

vetstate.ru

Contact

+7 499 372-08-74

Rating on Google Maps

4.60 (87 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: clinic (14) time (8) doctors (6) tests (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Анжела �. 5 years ago on Google • 21 reviews
    I would like to express special gratitude to veterinarian E. B. Ryabova from the Vetstate veterinary clinic on Shvernika for her professionalism. I treated my cat for two years, but it turned out to be a banal allergy to proteins. I was also very pleasantly surprised that doctors don’t start tricking me into using useless tests and medications. She explained that “I can do the injections myself,” without any problems they described the treatment plan in detail (usually in other clinics the intonation immediately changed - like, why did you come if you can do it yourself), here it’s completely different: they even told me where it’s cheaper to buy the drugs. Test results are immediately emailed, the doctor immediately gives comments - very convenient. Once again, thank you very much.
    4 people found this review helpful 👍

  • 1/5 Tatiana R. 2 years ago on Google • 9 reviews
    Despite the politeness of the staff and seemingly qualifications, the animals were not helped. Killed. The first time we brought a cat. They did tests and a procedure that did not correspond to the symptoms at all. The treatment was also not adequate: to treat epileptic seizures, they did an ultrasound of the abdominal cavity and prescribed medicinal food. The second time they brought a kitten. They did tests, called several times to find out the diagnosis, the doctor did not call back. He called back when I reported that the animal had become critically ill. They never managed to save him. So I sincerely advise you not to tempt fate and go somewhere else.
    3 people found this review helpful 👍

  • 5/5 Елена �. 3 years ago on Google • 100 reviews
    Competent, very friendly and compassionate doctors and assistants who love animals. They do not impose unnecessary studies and procedures. Convenient timed recording, the call center works well. Good equipment. The tests are done quickly and the results are sent by email. Thank you!
    1 person found this review helpful 👍

  • 4/5 Алена �. 8 months ago on Google • 31 reviews
    The vet clinic is good - they helped But today the administrator spoke to me in such a way that a sediment appeared. It would be great if in the service industry administrators formulated their thoughts more clearly and did not argue with the client.

  • 5/5 Евгения �. 2 years ago on Google • 1 review
    I have been using the services of a veterinary clinic for a long time. Polite, highly qualified staff. Appointments on time, according to the recording. The clinic is clean. I am grateful for the timely and competent assistance to my pets.
    2 people found this review helpful 👍

  • 1/5 Наталия �. 2 years ago on Google • 1 review
    I wouldn’t give a single star, but it’s a pity, it’s not possible!) The registration is postponed for the second week, without informing about it, only after the fact! and it’s normal for them to abuse animals! one doctor is responsible for everything, so they always have problems with recording. Ordinary trainees know more than the doctor himself. After touching and examining the animal, they scare you with a terrible diagnosis! They just made diagnoses out of thin air! Having passed all the tests at CHANCE BIO, the animal is completely healthy! BEFORE YOU GO THERE, THINK ABOUT WHETHER YOU WANT TO HAVE A LOOK ON YOUR EARS.
    2 people found this review helpful 👍

  • 5/5 Aleksandra M. 2 years ago on Google • 2 reviews
    Thanks to the clinic staff for their professionalism and objectivity. We were quite problematic clients for the clinic, having come here from another hospital. The cat spent several days in the Vetstate hospital under intensive monitoring, on constant drips. In the end, we finally said goodbye to our beloved Figaro. Further delay was pointless and painful. However, even after such a difficult decision, I am sure that if I have to go to a veterinary clinic, I will not have a question about which one. In Vetstate. I would like to express special gratitude to Nadezhda Pavlovna Antonova, who objectively assesses the situation based on her extensive experience. And many thanks to all the employees who took part in our situation. Especially because I was given the opportunity to visit the cat, communicate with him and subsequently say goodbye normally (one on one). Prosperity to you! Alexandra.
    1 person found this review helpful 👍

  • 1/5 Варвара �. 2 years ago on Google • 1 review
    I made an appointment for my cat to have his paw x-rayed. As a result, I came for an examination, everything was fine, but something else killed me. They will charge you money for gloves, it’s insanity, isn’t it? When making an appointment for an x-ray, I was not warned about this, although this was my first time coming to this clinic. The most important thing is that their radiologist works remotely, that is, you should not expect direct communication with him, but only by correspondence and then from the hands of other veterinarians. “Be sure to check prices with the call center,” they told me; As a result, I called after visiting the clinic and decided to check with them about the prices. At first it turned out that there were no prices at all on the website, then the operator began to tell me that the prices might be outdated. Strange, very strange. But at least they apologized for the gloves, that’s good. I give one star for service and customer relations. Most likely, by the way, the prices are “outdated” only due to the lack of visitors in this veterinary clinic. But the equipment is good, I can’t say anything. But keep in mind that the doctors themselves answered me uncertainly; you should be wary.
    1 person found this review helpful 👍

  • 5/5 Олег �. 4 years ago on Google • 1 review
    I contacted this clinic on the recommendation of friends and have never regretted my choice. I'll tell you the whole story from the very beginning. I had a cat Manya at the age of 13, I found her as an approximately 2-month-old kitten in an underground passage. But as often happens, three years after birth the child developed a hellish allergy with the threat of developing into asthma. I had to give my furry family member into good hands :((( In the end, only the ex-wife responded (with the condition that I provide the cat with everything necessary), because placing a cat at an advanced age turned out to be a very impossible task. After some time (about a year), the cat began to act out completely. At the same time, she always lived in love and affection, there were mistakes, of course, on her part, but very rarely (she was punished immediately according to all the concepts of cat responsibility without assault) As a result, in August I brought Manya for an examination at Shvernik - they took all the tests, did an ultrasound (they shaved her belly carefully, which she resisted a little) - numerous cysts were found on the female organs. The cat was led by Anna Vladimirovna, who honestly warned that it is better to do the operation now, and not when it all bursts in the cat’s stomach, in order to avoid infection. Yes, there was a risk that the cat might not survive, since it was no longer possible to do a full ECG and consult a nephrologist at that time (the cat’s character had deteriorated greatly due to stress). In order to carry out all the necessary manipulations, she had to be fixed in a corset for aggressive animals. In general, I myself saw the hands of doctors and paramedics torn to blood. As a result, the operation was successful (carried out in a clinic on Novocheremushkinskaya), despite the revealed sclerosis of one kidney - the cat is a fighting cat and the professionalism of the doctors increased the chances of success! Manya recovered at home and about a month later similar problems began again - walking past the litter box, damaging furniture, aggression towards “the feet of passing household members.” We had to take her to the Animal State again - they suggested that the cat most likely had stress due to medical manipulations plus age-related changes in the head, and to overcome this would require a thorny path without guaranteed success. To be honest, I almost gave up - they didn’t want to see the cat in the new family due to its behavior, I couldn’t find a new family, I couldn’t take it home, in general, there were a lot of nuances... So, I arrived with the cat, desperate to change anything and ready to make the decision to put her to sleep so that she wouldn’t suffer (who will probably judge, but believe me, this is my beloved cat, she has been through so much with me, but the health of the child is more important - I tried everything, no managed to fit it in). And I was lucky (or Mana was lucky) that that day I met the head physician of both Vetstate clinics, Nadezhda Pavlovna. She persuaded me not to give up and try to rehabilitate the cat with the help of drug therapy and working with a psychologist. I won’t talk about the next 2 months of working with the cat. In the end, everything went well - the cat is calm and complacent, she returned to her family and everything is fine with her! I want to sincerely thank the team of professionals from both clinics for their skill, kindness, endurance and honesty! To be honest, I still don’t fully realize how lucky Mane and I were that we were treated by these doctors! So I recommend it to everyone - everything will be fine, at Vetsstate they will make every effort to achieve this, they will honestly talk about all the risks and pitfalls, they will select the right treatment, and they will not stupidly scam you out of money, as in every second veterinary clinic.
    1 person found this review helpful 👍

  • 5/5 Влад 4 months ago on Google • 1 review
    Wonderful clinic! Attentive and qualified specialists, good equipment, animal-loving staff who provide timely assistance to the tailed animals))


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