(Translated by Google) Good afternoon. Yesterday I had to turn to your polyclinic for help with a complaint of a terrible cough that lasted more than a week. Since I am not a citizen of Russia, I paid for an examination by a therapist, by an ENT specialist, and did a fluorography. Unfortunately, I did not remember the names of the doctors, but I remembered the offices. I got to the therapist, who took yesterday in the 514 room. The attitude is terrible, I measured the pressure, listened to the lungs and wrote something for 5 minutes. The most interesting thing is that she wrote the recipe in the book, which I hand over at the end. She didn’t voice either the prescription or the expected diagnosis, when I asked about the prescription, I heard the answer “everything is there”, sorry, of course, but with what will I go to the pharmacy ?? Where is my recipe that I have left?? Do I need to return to her after Laura and Fluorography or not, didn’t she say anything ?? Do you hire deaf-mutes or a doctor rosist ?? After I went for a fluorography, they hand over the result, they also don’t voice it. To the question "how is it with me, what ..." the answer is - "it says there" I understand that you have a lot of patients and they got you, but this is your job. We also work somewhere and we have to communicate with people, imagine you go somewhere and apply to some institutions, would you be pleased with such an attitude?! The only pleasant doctor I met yesterday was an ENT doctor who took me at 721k. He met me with a smile, examined me, explained everything and prescribed medicines. Thanks to him! And the therapist from everywhere I wish such an attitude towards her that is opposite to her, what she has towards the sick! (Original) Добрый день. Вчера пришлось обратиться за помощью в вашу поликлинику ,с жалобой на жуткий кашель ,9которая длилась больше недели . Так как я не гражданка России я оплатила осмотр у терапевта , у лора и сделала флюрографию. К сожалению я не запомнила имена врачей но запомнила кабинеты. Я попала к терапевту, которая принимала вчера в 514 кабинете. Отношение жуткое, померила давление, прослушала легкие и минут 5 что то писала. Самое интересное, что рецепт она написала в книжке, которую мне сдавать в конце. Не озвучила ни рецепт, ни диагноз предпологаемый, на вопрос про рецепт я услышала ответ такой-"там все есть" простите конечно, но с чем я в аптеку пойду?? Где мой рецепт который мне остаетя?? Возвращатьс мне к ней после лора и флюрографии надо или нет нечего не сказала?? Вы что берете глухонемых на работу или врач росист?? После я сходила на флюрографию отдают в руки результат, так же не озвучивают. На вопрос "как у меня там, что ..." ответ такой- "там написано" я понимаю что у вас много больных и вас они достали, но это ваша работа. Мы тоже где то работаем и нам приходится общаться с людьми, представьте себе и вы ходите куда то и обращаетесь в какие то учреждения вам было бы приятно такое отношение?! Единственный приятный врач который мне встретился вчера это был лор,который принимал в 721к. Он встретил меня с улыбкой, осмотрел, все обтяснил прописал лекарства. Спасибо ему! А терапевтау с 514 желаю ото всюду такое отношение противное к ней, какое у нее к больным!

(Translated by Google) Today, 05/17/21, I thank fate that brought me to an excellent doctor. This is Oleg Yuryevich Berezhnov, an ultrasound diagnostician. "GP-45" I had a coupon for 05/21/21. for examination on May 17, 21. Despite the fact that the doctor’s appointment hours were over, he took me for an examination, ultrasound of the lower extremities. I would like to note the doctor’s professionalism, attentive approach, sensitive attitude (correct examination, clear questions on the merits). Many thanks to a wonderful doctor. If only there were more such doctors in our clinics. Sincerely, Tatiana Cibotaru. (Original) Сегодня 17.05.21благодарю судьбу,которая свела меня с прекрасным врачом.Это Бережнов Олег Юрьевич врач ультразвуковой диагностики."ГП-45"У меня был талон на 21.05.21.но так как мне предстоит срочно операция,я попросила Олега Юрьевича,принять меня на обследование 17.05.21.Не смотря на то,что часы приёма у врача закончились,он принял меня на обследование,УЗДГ нижних конечностей.Хочу отметить со стороны врача профессионализм,внимательный подход,чуткое отношение(правильный осмотр,чёткие вопросы по существу).Большое спасибо замечательному врачу.По больше бы таких врачей было в наших поликлиниках. С ув.Чиботару Татьяна.

10/22/2021 early in the morning they called a doctor for my son. Temperature below 40, shortness of breath, headache, aching in the back that I couldn’t get up, pain in the heart that it hurt to breathe. Antipyretics don't help. Immediately I received a message “based on your application No. 396938, a doctor has been appointed. Wait for the doctor during the day,” the doctor immediately called back and clarified the address and condition, saying that he would come before 20-00. Nobody ever came. The condition is getting worse. The ambulance is not coming, they say call a doctor from the clinic. At 9 pm I received an SMS “You have been scheduled to visit a doctor on the initiative of the State Budgetary Healthcare Institution “GP No. 45 of the Department of Health” - what does this mean? Wait for a doctor? Or have you made an appointment with a doctor and are expecting that a person is in a pre-heart attack state with a temperature of under 40, possibly with COVID should I come for a face-to-face appointment?

(Translated by Google) Everything was always good, but this week all I did was swear with the doctors on the phone. Why do employees not have a single information about what is the procedure for discharge from sick leave due to coronavirus ??? Each subsequent one says to me "I don't know who is sitting there and why they answered you like that" ... Are you kidding or what ?? I WEEK I can not get reliable information! The last straw was my call today on +74996383344 to extend the sick leave. The woman did not know how to extend it and in the end she just hung up! THANKS FOR THE HELP!!!! (Original) Все всегда было хорошо, но эту неделю я только и делала, что ругалась с врачами по телефону. Почему у сотрудников нет единой информации о том, какой порядок действий при выписке с больничного по коронавирусу??? Каждый последующий мне говорит "я не знаю кто там сидит и почему Вам так ответили"... Вы издеваетесь что ли?? Я НЕДЕЛЮ не могу получить достоверную информацию! Последней каплей стало моё сегодняшнее обращение по телефону +74996383344 для продления больничного. Женщина не знала как его продлить и в итоге просто бросила трубку! СПАСИБО ЗА ПОМОЩЬ!!!!

New hospital. But the Doctors are “old”, irritated, dissatisfied. Why be a doctor if you don't like people!? I have to ask the therapist for referrals to other specialists (specifically, I visited Nartupova and Abdulkasimova with my dad). Subspecialists (neurologist, surgeon) conduct appointments in silence, taking notes on complaints - limiting themselves to minimal standard prescriptions; referrals for research must be begged for if they have serious chronic diagnoses. The doctor on duty did not notice acute cholecystitis in my mother... Although all the symptoms were obvious. Only appeals to the manager solve some problems. With ordinary doctors Only negative experience, alas.

(Translated by Google) For about two months I have been receiving messages on my phone number that I have made an appointment with doctors, and then this appointment has been canceled. For what reason should I receive this if I do not go to the clinic and live in another city? I can't block the sender either, since it's DIT_EMIAS. I call support, and there they tell me to look for someone from the department to sort it out. Cross my number off this list of bullying and leave me alone, please !!! Please answer the mail: [email protected] for identification and finding me in the database. 09.10.2020. Complementing. Received a response to your email, but what is the solution to the problem? Where is the OS? I provided my details, and in response, silence. Why do leftists control my name? By the fact that you first make a note, and closer to the onset of the day of "going to the doctor" you cancel it, are you arranging windows for yourself in the schedule? Why is such negligent behavior towards people allowed in 2020? Moreover, such an organization. Explain to me what you are doing with my name and when it will stop. (Original) Месяца два я получаю на свой номер телефона сообщения о том, что я записана к врачам, а потом эта запись отменена. По какой причине я должна это получать, если не хожу в поликлинику и живу в другом городе? Заблокировать отправителя тоже не могу, так как это DIT_EMIAS. Звоню в поддержку, а там мне говорят искать кого-то из отделения, чтобы разбирались. Вычеркните мой номер из этого списка издевательств и оставьте меня в покое, умоляю!!! Просьба ответить на почту: [email protected] для выяснения личности и нахождения меня в базе. 09.10.2020. Дополняю. Получила ответ на обращение на почту, но в чем решение проблемы? Где ОС? Я предоставила свои данные, а в ответ тишина. Почему моим именем распоряжаются левые люди? Тем, что вы сначала делаете запись, а ближе к наступлению дня "похода к врачу" отменяете ее, вы себе окна в графике устраиваете что ли? Почему в 2020 году допускается такое халатное поведение к людям? Тем более такая организация. Объясните мне что вы делаете с моим именем и когда это прекратится.

I was pleasantly surprised by the friendly attitude of all the staff I encountered when visiting the clinic, maybe I was just lucky. I would especially like to mention gastroenterologist O.M. Savochkina. , very tactful and knowledgeable specialist. If you are afraid to do a gastroscopy, then you should go to P.V. Raevsky, calmly, clearly... and not painful. Endocrinologist Chernikova A.S. very attentive and responsible. THANKS A LOT!

(Translated by Google) A modern polyclinic, after renovation, made an X-ray. The result was already the next day. I went to a rheumatologist, no queues. (Original) Современная поликлиника,после ремонта.делала ренген.результат был уже на сл.день.Ходила к ревматологу,никаких очередей.

(Translated by Google) There are modern high-tech equipment (CT, MRI, ultrasound, X-ray, etc.). Highly qualified specialists. (Original) Есть современное высокотехнологичное оборудование (КТ, МРТ, УЗИ, рентген и др.). Специалисты высокой квалификации.

(Translated by Google) The organization of medical examinations is terrible. I propose to the clinic to introduce a rule for all queues that those who needed to leave, lose the queue and must return to take it again. Use speakerphone for order notifications. I will add. Thanks for the answer! Hopefully the adjustments will be effective. (Original) Организация профосмотров ужасная. Предлагаю поликлинике ввести правило для всех очередей, что те кому потребовалось уйти, теряют очередь и обязаны вернувшись занять её снова. Для оповещений о порядке использовать громкую связь. Дополню. Спасибо за ответ! Надеюсь корректировки будут эффективны.

(Translated by Google) I have been served in this clinic for more than 10 years, I constantly undergo medical examination and examinations in it. I want to thank the staff of the clinic for their excellent work, attentiveness and responsiveness. I especially want to note the doctors of the fluo and mammography office, the administrators at the 1st floor counter. Thank you! Health! (Original) Я обслуживаюсь в этой поликлиннике больше 10 лет, постоянно прохожу в ней диспансеризациюи обследования.Хочу поблагодарить персонал поликлинники за прекрасную работу, внимательность и отзывчивость. Особенно хочу отметить врачей кабинета флюографии и маммографии, администраторов на стойке 1 го этажа. Спасибо вам! Здоровья!

In this clinic for 4.5 months I have not been able to get to a cardiologist, I make an appointment with a cardiologist through a therapist, the therapist refuses to issue a referral, without blood tests and an ECG, then an appointment and again you wait for an appointment, the computer does not work at the therapist’s appointment, and the therapist sends , and in response to attempts to agree to come in an hour or 3 hours, when his computer is working, he replies that he will not work that day, and he will no longer accept appointments that day (for the second time in a day), calling on the phone the next You can’t get a referral to change it either. You make an appointment for a second appointment, wait for the appointment, and again there is a surprise! The computer freezes and can’t write out directions! Once again I signed up, again waited for an appointment, and lo and behold, I finally received the long-awaited referral. I made an appointment with a cardiologist, waited for an appointment, and... Before the appointment, they called and said the cardiologist had quit and it was unknown when they would find another cardiologist! My request to be referred to a cardiologist at one of the branches of clinic No. 45 was refused. They offered an alternative: make an appointment with a therapist! When I once again tried to make an appointment with a cardiologist, when a cardiologist showed up at the clinic, they again sent me for a referral to make an appointment with a therapist! What, I was cured during this time, and I still need to see that it’s possible not to issue a referral?! That I no longer need to see a cardiologist, that I can again send him to a therapist who simply sends me from appointment to appointment??? The head, Olga Alekseevna Maksimova, said that I was seen by a neurologist, that is, I was at the reception (that is, I was allowed to see a specialist of the highest level! This is the limit of what the clinic can do - see one specialist) and I cannot complain that I was not are being treated.

The sick leave sheet was opened electronically. You don’t need to go to the clinic to be discharged; they said they would close it based on an audio consultation with a doctor. This consultation did not take place. Sick leave status is “open”. You can't go to work with it open. The system is, of course, disgusting.

I read the reviews and realized that I was not alone in this problem. I called a doctor for my 87-year-old mother. High temperature, suspected coronavirus. The doctor didn't come. The next day I was told that the application was closed. You had a doctor... They work great. They need to be paid that way. Obviously, the management of this institution does not react to such situations, and the medical staff feels impunity. I will contact all hotlines and inform about this. A shame! You should be deprived of your diploma for such deception. People's lives depend on them! Let them sweep the streets!

Disgusting. There is no navigation. To get a coupon in one building, to see a doctor in another half a block away. Moreover, the elevator gets stuck - “new”, after repair. The queue is empty! The doctor sits and chats with his “colleague” instead of seeing him.

Excellent clinic premises, beautiful, clean, comfortable. But most importantly, I was shocked and delighted by the attitude of the uzist Alexander Evgenievich Evtov, a miracle diagnostician, attentive, courteous, such doctors are simply one of a kind!!!!

Interesting work by doctors - I called a doctor to my house because I had a fever and the help desk said I couldn’t come. I waited for the doctor all day and never came. But in the morning it turned out that the doctor came and there was a note about this and even a diagnosis in the electronic medical record (apparently I was delirious when he came and did not notice). I called the doctor twice and the situation repeated itself twice. Our medicine is great, they can make a diagnosis without seeing the patient.

Today my husband was visited by the doctor Konstantin Bessonov... It is not clear why he came. He did not take off his outer clothing and did not even approach the patient. He stood there and didn’t look up from his tablet. You can’t call him a doctor. There is no need to send such doctors, they only transfer the infection from one house to another. Horror!!! 45 clinic

Despite the excellent renovation and friendly attitude of the staff, who warmly greeted us and told us everything, our appointment was delayed by 15 minutes. 239, and we had it the first time. The doctor accepted patients without an appointment, and let the disabled person of the first group wait; nothing has changed in the attitude towards patients... It’s a pity...

Friendly staff at the reception. I’m from another city, I needed a certificate urgently, the doctor on duty was friendly, I wrote. Thank you! There were no queues, a new modern building