(Translated by Google) Was with S. Schreiber because of mega pain in the nose. Could not clean my nose without tears in my eyes. The doctor says to me that would be a skin inflammation, came from the nose plug. Since I've learned helper myself, it was a bit unbelievable, because I've worn the plug for over 24 years. I went to another doctor again and what was the diagnosis ?? Paranasal sinuses inflammation. Great doctor the Mr. Schreiber !!!!! 😤 (Original) War bei S. Schreiber wegen mega schmerzen in der Nase. Konnte keine Nase mehr putzen ohne das mir die Tränen in die Augen schossen. Der Arzt sagt zu mir das wäre eine haut Entzündung, käme vom Nasen Stecker. Da ich selber mal hno Helferin gelernt habe, kam es mir ein wenig unglaubwürdig über, da ich den Stecker schon über 24 Jahren trage. Bin dann zu einem anderen Arzt gefahren nochmal und was war die Diagnose?? Nasennebenhöhlen Entzündung. Toller Arzt der Herr Schreiber!!!!!😤

About six months ago I had a bad cold that was accompanied by ear pain. I was told I had a blister on my eardrum that needed to be opened. The pain should then pass quickly. The following night fluid came out of my ear and the pain continued for a few days. Since then I have had tinnitus in my ears regularly.

Rarely have I been treated so unkindly. I came into the practice and the two ladies didn't pay any attention to me at first. After I stood at the counter for about 2 minutes and could hear the two of them complaining about another patient, I was finally greeted with "do you have an appointment "Unfortunately I had to say no, but I was in a lot of pain. I was then brushed off with “then you have to visit the emergency service at 2 p.m., we are an appointment-only practice”. Appointment practice or not, the waiting room was empty, I would have waited patiently and am outraged that I should have waited until 2 p.m. because it was 8 a.m.!

Ich bin mit eitrigen Mandeln und Kopfschmerzen in die Praxis gegangen. Ich habe natürlich vermutet, dass es sich dabei um eine Mandelentzündung handelt. Der Arzt hat meine Schilderungen runtergespielt, sich die Mandeln angesehen und meinte, dass die Eiterflecken auch andere Gründe haben können. Ein Abstrich wurde nicht genommen. Er schien sich wohl sicher. Nachdem sich mein Zustand in den darauffolgenden Tagen erheblich verschlechtert hat, - der Hals sah fürchterlich aus, das Schlucken war nur noch unter großen Schmerzen möglich, Schüttelfrost, Kopfschmerzen wurden unertröglich - bin ich zu einem anderen HNO Arzt gegangen, welcher sofort eine Mandelentzündung diagnostiziert und entsprechend Penicilin verschrieben hat. Mit dem Medikament hat sich mein Zustand binnen weniger Tage verbessert. Wäre ich gleich woanders hingegangen, hätte ich mir wohl einige schlimme Tage erspart.

Sehr unfreundliches Personal, keinen Termin telefonisch bekommen, obwohl noch online Termine frei sind. Wenn diese Arzthelferinnen das verantworten können, einfach keinen Termin zu geben, obwohl man plötzlich nicht mehr hören kann... Sowas wissen die Ärzte wohl nicht. Schrecklich... Das war so abschreckend, da werde ich nie mehr hingehen! Ein Stern ist noch zu viel! Aber man sieht es ja an den anderen Rezensionen, da bin ich doch froh, dass ich keinen Termin bekommen habe.

After years of treatment for... my ears, especially my nose, I was referred to the family doctor. I knew in advance that he couldn't help. I had a bad nosebleed again and asked for a short-term appointment. I couldn't believe being rejected like that. Mr. Schreiber disappointed me very much

Hat sich keine Zeit genommen. Schnelldiagnose die überhaupt nicht passend war. Falsches Medilanent verschrieben. Und dann noch beinahe genötigt, sofort einen Termin für einen Allegietest zumachen, den ich weder wollte, nach gefragt habe oder brauchte. Selten so schlecht aufgehoben gefühlt bei einen Arzt. Und den Eindruck erhalten, hier geht es nur um Geld verdienen.

The two stars go to the doctor Mr. Scribe. The staff impossible. Totally unfriendly. The two women at the front let the phone ring instead of answering it; they prefer to talk about private matters. No wonder this practice is so difficult to reach by phone.

The check-up appointment was postponed by telephone because the hospital stay was too close. It wasn't registered, so it came in vain. How can you treat other people's private lives like that? The reviews of this practice speak for themselves!

I've been a patient at this practice for several years now, going there regularly every 3 months and I actually can't report anything negative. I've never had to wait long, I'm regularly "out" before I have my appointment and I find the entire staff very friendly.

Here for years, now also with my son. In any case, the hearing aid fitting was very good and we now come in for ear cleanings every three months. The appointments were always kept and, in contrast to many other practices, it is also possible to call without ending up in an endless queue. Doctor Schreiber is also blessed with a sense of humor.

(Translated by Google) Super great staff☺️ I immediately felt at home the doctor was also very friendly, took the time when I read the review, I was unsure whether I should go, but it was a very good decision 👍 the ladies at the reception are very nice 😊 Lg Mandy proft (Original) Super tolles Personal☺️ habe mich gleich wohl gefühlt der Arzt auch mega freundlich, hat sich Zeit genommen als ich die Bewertung gelesen habe war ich unsicher ob ich hin gehen soll ,war aber eine sehr gute Entscheidung 👍 die Damen am Empfang sind sehr nett 😊 Lg Mandy proft

(Translated by Google) Everything great! Got an appointment the same day, the staff was friendly, I hear well again. Thanks a lot! (Original) Alles bestens! Habe am gleichen Tag einen Termin bekommen, das Personal war freundlich, ich höre wieder gut. Vielen Dank!

If you do not have private insurance, it is not possible to get an appointment in the near future. But if you provide private insurance, appointments suddenly become available on the same day. Disgusting 2 class treatment.

I came today without an appointment and the doctor's assistants are nice. I didn't go to my regular ENT doctor today because I wanted help as quickly as possible. Mr. Schreiber also treated me and took care of my inflamed ears. So far that's all well and good. However, he informed me that the practice works with appointments. Unfortunately, he asked me very rudely why I came to him when I had an ENT doctor treating me. Apart from that, every practice can be happy if it can get new patients. It doesn't matter why you go to him and not another ENT doctor, right? That's why I'm wondering if this is how patents are handled? I understand that not every patient is an emergency and you should make an appointment if possible. But I think two days of ear pain and water leaking ears is enough. Next time I'll ask how long you should walk around with a watery ear and therefore limited hearing.

Now the bad reviews obviously don't seem to have any impact on operations. Yesterday I was offered an appointment in 4 days for an acute treatment and the further conversation with reference to the urgency culminated in the impudence of the doctor's assistant, which may lead to the conclusion that the public image of the practice was to their employers Dr. Schreiber and Dr. Velixon doesn't seem to care or they give their employees little or no training in dealing with patients. But maybe there's just a lack of empathy and these medical assistants simply don't care. I find it an incredible shame because I know this practice from a different state more than 20 years ago. I looked for another ENT practice on the same day and was pleasantly surprised by the friendliness and empathy, which fortunately not all of the medical assistants lacked. Incidentally, I received the appointment for my feverish frontal sinusitis on the same day, which I am very grateful for and what motivated me to stay there.