Featured Reviews


Frequently mentioned in reviews: hotel (38) beach (35) staff (29) stay (27) room (26) restaurant (25) pool (25) resort (23) nice (20) Samui (16)
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  • 5/5 YOLO You Only Learn O. 3 years ago on Google
    I had a really enjoyable stay at The Passage. The view as you enter with the swimming pools fringed by coconut palms with the beach in the background is stunning. The rooms as spacious and well maintained. All the staff without exception were extremely friendly. Breakfast is served at the restaurant next to the beach with breathtaking views out to sea.
    4 people found this review helpful 👍

  • 5/5 Dan B. 4 months ago on Google • 31 reviews
    Great resort, right on the sea, nice private beach, fantastic location for the restaurant also right on the beach. Buffet breakfast has lots of selection. Culinary fine dining restaurant and room service are a bonus. Room was nice, comfortable and private, five big pools. Staff was fantastic throughout the resort, and it is conveniently located near a good part of the main strip, but far enough away, so it is nice and quiet. Thoroughly enjoyed our two weeks there.

  • 5/5 brian r. 1 year ago on Google
    Quiet and out of season but with a fantastic sunset view. Nice restaurant local cuisine cocktails and sun beds. Couples and locals short moped ride to shops and more beaches ⛱️
    2 people found this review helpful 👍

  • 4/5 Màrius Z. 2 years ago on Google
    Hotel with a nice beach front and looong swimming pools, located in a calm area in Samui, far from the road, so perfect for relax. Though some wood floor areas around the pool need to be fixed and the rooms are little bit old fashioned, the hotel still looking cool and it has 3-4 different room types. Breakfast can be improved with an expresso coffee machine and more options for choose. The service of the staff at the reception and the restaurant was excellent.
    1 person found this review helpful 👍

  • 4/5 Michael S. 2 years ago on Google
    We loved it - with some "but". COVID pandemic, lack of tourists and thus austerity measures, reduced and not so skilled (but extrmely nice and friendly) staff left some shortcomings with regards to service, especially at the restaurant and pool area/pool bar. The restaurant served excellent food, but unfortunately without any cosy table decoration, no candle light in the evenings, no "inviting" tables setup. Despite reduced staff and maybe less skilled restaurant staff, the ambience should be much nicer. We had dinner 3 or 4 times at this restaurant, then we started dining outside. Close by a very nice and very local cuisine restaurant along the beach with very nice service. A bit down the beach a nicely decorated and open-kitchen Thai restaurant with top quality as well. But it's a pity for ThePassage not to take care of comfortable and cosy feeling for dining. Also the pool bar was not inviting to sit down and have a sunset drink or so. A bit messy and limited service (but very friendly, if available). The room we basically liked, tough 5 Stars are perhaps little overrated. But the price was also not 5-star level, so everything fine! The reception staff and management were extremely helpful and nice and we want to thank Ms. Gam and Ms. Lena for all their great efforts to make our stay as perfect as possible! Best part is the beach, especially if you like beaches without many other people. We checked some other large hotels incl. the big brand names in Samui during our 2 weeks stay there, but decided to stay at The Passage, also because of the beach. Much nicer than the crowded beaches at the reputed branded hotels, with too many people, crowds of children etc. on the beach. We had a km of beach nearly to ourselves, at maximum another 1 or 2 couples at the beach during the whole stay from Christmas, over New Year till 8th January. Having been sceptical at the begin, we started loving it, we came "down" wonderfully from Europen work- and Covid stress and we loved the whole setup finally. BTW, we are also golf players and it was only less than 15 min to the wonderful Santiburi golf club from The Passage Samui. SUMMARY: Covid reduced some service standards, but overall we loved it and will go there again. We will not consider another place in Samui, despite having checked out many during our stay. We will go to The Passage again!
    1 person found this review helpful 👍

  • 5/5 Gary F. 1 year ago on Google
    Perfect spot to catch the sunset with a traditional Thai dinner. The hotel has a restaurant right alongside the beach. We called a head to book our table but they said that it wasn’t necessary. When we arrived we were surprised how nicely the table was set for us! Recommend all of the Thai dishes and my wife said her cocktail was one of the best she’s had on the island.
    1 person found this review helpful 👍

  • 5/5 Prue G. 1 year ago on Google
    A friend and I spent four nights at The Passage and had the most wonderful stay. The setting was gorgeous, with a pristine beach out front, landscaped tropical gardens, spacious airy rooms and sunsets over the water each evening. The main pool is in front of the beach making for a magical outlook. The food at the restaurant was some of the best we had, especially the fresh seafood and stir-fry. The drinks menu was also delicious! Being on the west side of Koh Samui, we loved the quiet location. I'd recommend hiring a car to travel on day trips around the island, as taxis are less accessible and expensive. The Passage team were incredibly helpful with transport needs and recommendations for what to do and see. A trip to the Fisherman's Village night market is a must! A special shout out to Sonia and Pui and all staff - they were delightful and made us feel right at home. We hope to visit again one day and highly recommend The Passage for a relaxing, beautiful holiday.
    1 person found this review helpful 👍

  • 5/5 Marko 3 months ago on Google • 3 reviews New
    A great hotel in a quiet location. If you want to relax, this is the place for you. The location is excellent, not far from the pier and yet quiet. The best thing, however, is the truly outstanding service of this team, especially Mr X!

  • 5/5 Carolyn M. 5 months ago on Google • 3 reviews
    Just home from wonderful peaceful week at the passage, from the moment we entered the resort we felt special & treated like VIP guests truly enjoyed everything about this lovely place, very well maintained & the view at sunset was spectacular. The staff were all extremely friendly & couldn’t do enough to make our stay so memorable, very much appreciated the hospitality everyone who works here are so welcoming they are very good at what they do. The restaurant staff really took extra care with making us feel welcome every morning or for dinner when we stayed in. The beach is kept clean every morning & a gorgeous little girl helps out with her chores with her dad, so sweet to watch how much she cared about making herself part of the wonderful services of the resort. Reception, wait staff, restaurant manager Mr X, cooks, cleaners a big thank you all for the wonderful relaxing holiday. We will definitely miss your smiling happy faces & would love to come visit you again sometime. Kindest regards John & Carolyn Moore

  • 4/5 Jamie K. 1 year ago on Google
    Currently staying at Passage Samui Location is great. The layout and general cleanliness is fine, however a thorough clean and some much needed maintenance are required to meet the standards and photos that are shown in their advertising. We had some early issues with the staff and the functions in our room but they have been making a great effort to try and resolve these. There are a few matters that don’t match the hotels claims of a 4-5 star resort. The water pressure is not good and hot water comes and goes so getting a decent shower is hard work. The breakfast buffet is very limited and not the same standard of many of the other hotels and resorts we have stayed at. But again the location and general ambience is really quite nice

  • 2/5 Justin K. 3 years ago on Google
    Overrated resort. Pools and scenery look nice, but the service quality and facility don't even meet 4-star hotel. Beach: it's just ok. Nothing's special for the view. There is a free kayak to enjoy, but no staff helping or anything. Room: We stay in Pool Front room. The design and interior are nice, but it's not as clean as a 4-star hotel should be. In fact, I saw dust and many dirty spots. Amenities: Very bad! There are only 2 toiletry bottles in the bathroom. Both are labeled body lotion (when they are not body lotion). So we have to guess which one is shower gel, and which one is shampoo. They don't even provide a hair conditioner. Service: Very bad! They don't provide a bath mat in a bathroom. I tried to call receptionists twice to ask for one, but nobody pickup the phone at 9:30 and 10 pm. So we showered without a bath mat to dry our feet on the first night. Next morning, we informed staff and they finally provided it, but it's very old, dirty, and torn. (Many 3-star hotels have better ones). Also, they didn't even refill shower gel for for our evening shower. Very disappointed. The other room we booked also didn't have a hair dryer. Breakfast: Very limited options. Not even have bacon on the first day we stay. No baked goods, nor desserts.

  • 5/5 Nattapon P. 2 years ago on Google
    Best service ever , gorgeous view, cool everything except morning food.

  • 5/5 Amisha N. 8 months ago on Google
    The Samui Resort is a stunningly beautiful hotel located in Koh Samui, Thailand. This luxurious property offers guests an exceptional experience, complete with private pools and breathtaking views. The private pools offered by the resort are truly exceptional, providing guests with a secluded oasis that is perfect for relaxation and rejuvenation. The location of the resort is also ideal, as it is situated close to some of the island's most popular attractions, including beautiful beaches and stunning natural landmarks. Guests can easily explore the island and take in all of its natural beauty and charm. This resort is the perfect choice. I will personally recommend and visit again.

  • 1/5 Vernon M. 9 months ago on Google
    This booking almost ruined the entire trip The pools are nice The only thing we enjoyed were the pools … that is until they closed at 7:30 pm . Inadequate air conditioning and hot water : Cold water and hot air … The AC technically works but the unit is too small for the space . It feels great when you walk in from a hot day but you’ll sweat all night because the sleeping area doesn’t get cool enough . Zero activities or entertainment . Only security and a front desk agent work after 8pm so there are no other services , not even the bar was open past 8pm . Extremely inconvenient location The hotel is 30 minutes away from everything you’ll want to do . They stop providing any sort of transportation options at 4pm! You’ll have to call a taxi after that . The place is so far away from anything interesting that we had to wait for an hour to get a taxi for dinner . Rude and unhelpful staff The manager wasn’t willing to help us resolve any of these issues , not even for a fee ! She also used very derogatory language when talking about use because she assumed I didn’t understand Thai . Low value for the price They would not agree to refund the booking but we were so miserable that we left 2 days into our trip and just booked another resort much closer to town . There are many options that are cheaper , more luxurious and more conveniently located than this property . Do yourself a favor and book a different resort

  • 5/5 Barbara R. 5 months ago on Google
    The friendliest staff we have ever experienced. Every wish is implemented asap. Late checkout was also possible, because our flight was late in the evening. It is a quite hotel without public traffic at the beach.

  • 5/5 Rene S. N. 9 months ago on Google
    We have just returned home from a fantastic stay at the Passage on Samui. The hotel and Staff are truly excellent and do everything to make sure that your stay is as perfect as possible. All Staff on the hotel was fantastic but Cat and Ben in the restaurant was just further fantastic – catering to all our needs and just very pleasant company to be around and enjoy some small talk with. We stayed in a 2 bedroom "villa" with a private pool and that was simply just perfect for our family vacation, we had a small "kitchen" / lounge area besides the 2 bedrooms, where the kids often had dinner from room service. The private pool is not very large, but it was very easy and nice for the kids to quickly jump into the pool and when we wanted more the hotel offered 3 large pools on the hotel grounds. The hotel is right on the beach and right in front of the hotel the beach is clear of rocks and coral. - There are corals to both sides of the hotel and further out as well, which makes this beach very protected. When we stayed at the hotel the tide was out most of the day, which made the beach very shallow and not good for swimming, so for beach swimming we had to get up and complete this in the mornings. Everything about this hotel we will highly recommend, both for families with kids, but also for adults seeking a nice, relaxed vacation - there are plenty of room for both at the same time. The hotel is a bit away from everything else, so some kind of private transportation is highly recommended.

  • 5/5 Faye O. 5 months ago on Google
    From the moment we arrived , we were greeted with a smile every moment, every day . We were pleasantly surprised with the room . Very clean and attended to every day. We had a beach front villa with a pool and it didn’t disappoint. If you’re looking to relax and recharge ,it is perfect . The restaurant and bar are good value and the choices are many. Quality and flavoursome . The staff are kind and attentive , and love a good chat . They come running with an umbrella when it’s wet and shade us when it’s hot ! We have thoroughly enjoyed our wind down holiday and will return again another time . Thankyou

  • 4/5 Kate K. 6 years ago on Google
    This is a good resort! We initially booked one of the cheaper rooms (which I wouldn’t recommend) before upgrading to the garden villa (which was beautiful). Yes, the location isn’t in the centre of town but the hotel offers free transfers for those eager to get out and about. You should book this hotel if you’d like to stay away from the crowds, on a stunning beach that you practically have for yourself. The staff were awesome and make sure they get to know you during your stay. There’s happy hour (2 for 1) at two points during the day and some cheaper restaurants near by for those watching their wallets. Although, we ended up eating at the Hotel restaurant quite a bit as the food was sensational and the servings very generous. There’s also free kayaks available and some of the best sunset points we’ve seen during our 7 week holiday throughout Asia. Great wifi too! I would stay here again to completely unwind from the stress of day-to-day life.

  • 5/5 Jim 4 months ago on Google
    Peaceful and well cared for. I enjoyed the fitness center, the cappuccinos, the waters, the massages, the genuine goodness from staff. I booked 1 night, then another, then 5, and now I book 2 more. Happy upgrade from my usually budget travels.

  • 5/5 Kenneth B. 1 year ago on Google
    The location is amazing. If you want an amazing, beautiful environment with peace and place with not a lot of rowdy tourists, this is it. Also, my daughter left her wallet in the room, and they mailed it to us the next day. Staff was super kind and helpful. Why this place was not full, I have no idea. We will be back.

  • 4/5 Kathryn G. 1 year ago on Google
    My partner and I stayed here for four nights half way though our two 1/2 week Thai trip in March 202. The hotel is situated on the far side of the island away, about a 30-40 min drive from the airport. We arranged for a taxi to take us from the airport. The hotel is located down an old unsuspecting road which is also inhabited by a number of other random (derelict looking) buildings. Note that there is a mini mart down the road which has a very limited supply of snacks/drinks and toiletries etc. The hotel lobby is open to the elements and we were greeted by the friendly staff upon our arrival with a fresh cold drink and cold towel. We decided to opt for one if four villas with a plunge pool. The room was spacious, clean, the AC worked very well and the bathroom was all the same. The bed and pillows were super comfortable and the sheets were clean. The plunge pool however was visible from the pathways (question of privacy) and I’m not sure if it was the chlorine, but every time my partner and I used it, it caused skin irritations/burning sensations. This unfortunately meant we were not keen to utilise it as much as we would have liked during our stay. We noted that a lot of the walls around the villas were splattered with plaster or paint, this unfortunately made for a very unsightly aesthetic appearance overall. My advice for the air on to keep the room cooler when you pop out is to remove the room fob from the key chain, then you can have the room kept cool while having dinner/ swimming etc. We also had some incredibly noisy and inconsiderate neighbours, who insisted on having their patio doors open the entire time and spent most of their time shouting and screaming at each other. We were even woken twice on one night at both 2AM and 4AM to a woman screaming like she was being attacked. We were going to call reception but heard someone talking to them asking them to be quiet. This then occurred two nights later. The main pools are great, clean and it never appeared that there were many people around so sun loungers were always available. The decking surrounding both pool areas could do with replacing/a lot of TLC as there we uneven areas and large wooden splinters poking out. I do question the contradiction of one of the rules regarding not “reserving” a sun lounger but giving pool front villa guests a sign that states “reserved for pool front villa guests”. These appeared to have been left on each of the loungers adjacent to the main pool. When we used these loungers, it was fairly apparent that we were not “welcome” as we were not staying in a pool front villa. The food and drinks bills at the hotel are extortionately expensive for the quality in comparison to some of the other places we have eaten during our Thai trip. The drinks are also very expensive and can be more reasonably when bought during the two happy hour periods throughout the day. There is a pool bar where you can order food. Breakfast was included in our booking, a selection of continental and traditional Thai food were provided. Unfortunately despite all attempts to keep the food covered, I did notice that every morning the fruits (particularly the fruit salad) were literally swarming with fruit flies. Generally speaking the quality of breakfast was okay, not the best selection and on occasions food did run out. Service was good, some waiters spoke better English than others. The beach is beautiful in the morning/early afternoon. The beach stretches a fair way around and there is a number of places to eat along the way (lots of seafood options). The resort has a number of shuttle buses that you can use at various times throughout the day. These need to be pre booked at least three hours in advance. There is quite a significant gap between drop off and pick up in the afternoon so we needed to get a taxi back. Generally the hotel is good, I probably would stay here again if there was an offer on a stay but I would probably opt for a beach front villa, as these appear to be much more secluded and away from everyone else.

  • 5/5 Marek S. 1 year ago on Google
    It’s located next to the beach and far away from city attractions, so keep in mind that it’s a perfect place to chill, while all the shops and restaurants are not reachable at a walking distance. Staff is nice and welcoming and helpful. Restaurant is quite okay but pricey. It’s good to book an option with breakfast 🥞 I could check in earlier and there’s an option for late checkout.

  • 2/5 Wanna S. 1 year ago on Google
    The room is just ok, 5 stars hotel but there is no hot water in the shower or the water is not strong enough? The door is not a good lock and broken around. The food is over price, we had coconut for 170 baht per one,( mean time other 5 star hotel is 100 bath) the service is very slow, the staff are not enough The water in the pool is not clean. Over all is just nice seaview.

  • 4/5 David U. 6 years ago on Google
    It's a nice little resort. I would say for the price it's a great resort. It's more of a nice resort if you are on a budget. It is kind far from everything so you need a car or a motorbike. They do provide free shuttles to town. Food wasn't really great. The nicest thing is the view. There is a really nice view of the beach.

  • 5/5 alessia K. 10 months ago on Google
    It was lovely!! We went off season and basically had the whole resort to ourselves. Only reason the room wasn't 5 stars was because the drains did smell slightly but can't really complain. The staff were so friendly and the view was great. Koh Samui is the new Phuket

  • 5/5 Vikram A. 1 year ago on Google
    The Passage Samui Beach Resort in Thailand is a truly spectacular destination with everything you could want on a tropical vacation. Located on Koh Samui’s stunning coastline, the resort boasts breathtaking views of the crystal clear waters and lush vegetation that surrounds it. From the moment I arrived, I was blown away by the beauty of the resort. The staff was very friendly and welcoming, making sure my stay was comfortable and enjoyable. The resort offers a wide variety of amenities, including a stunning infinity pool, a fitness center, and an on-site restaurant serving gourmet Thai food. One of the highlights of my stay was the food and beverage options at The Passage Samui Beach Resort. The restaurant has a wide variety of Thai dishes, as well as international dishes, and everything I tried was absolutely delicious. Overall, I had an amazing time at The Passage Samui Beach Resort and would recommend it to anyone looking for a luxury tropical vacation. The combination of breathtaking natural beauty, high quality amenities, and friendly staff makes this resort a true paradise on earth.

  • 5/5 Mike L. 1 year ago on Google
    I have never experienced such incredible service before. Ball and Pue were so incredible. I recommend this hotel to any traveler looking for a quite location full of serenity and great service.

  • 5/5 Rhys S. 1 year ago on Google
    I went to the passage to see some friends for sunset drinks by the pool. On arrival the staff are super friendly and attentive and escorted me to the pool. It surely does look like an amazing place as l was given a tour.

  • 3/5 Carly H. 1 year ago on Google
    We personally found this hotel to be extremely overrated. Yes, the concept of the beach area and the pool all is one space in amazing. However, the service was so extremely slow. Took 15+ minutes for a cocktail and no one else was waiting, they appeared to be understaffed the entire stay. The restaurant food was extremely overpriced for what was served. The rooms were dated, cracks and stains on the tiles, the walls all marked up, shower had extremely low water pressure compared to other places, the deck by the pool area was old and falling apart. Overall, this place is much more appealing in the pictures than in person. Disappointing truly.

  • 5/5 Ray W. 1 year ago on Google
    We had a 4-night stay in a deluxe room and a further 4-night stay in a poolside room. Both were clean and well equipped, with comfortable beds. The hotel is on the quieter side of the island, but not too far from facilities. We had some great meals from the restaurant which were also reasonably priced. The staff were all helpful and extremely friendly. A great hotel to see some superb sunsets

  • 3/5 German T. 1 year ago on Google
    We had precooked and prepayed stay at The passage in Koh Samui. This is one of the very rare hotelroom with direct beach access and a private pool which is also affordable. Communication via email before was a bit slow and booking of Fullmoon party wasn’t done. Pickup was delayed. After a call the driver arrived. And yes we did wait at the one and only right spot (meeting point). The hotel car is one of the vans I hate. AC not working well, totally uncomfy seats. The driveway infront of hotel is probably 30cm high flooded. CheckIn was nice but no towel or drink was offered. We were guided to our room 401. this is a beach front villa with pool. Hotel provides snacks and drinks as free amenities. Fridge is empty. The room is spacious and clean. You are in a very remote hotel, about 30 min ride from the airport. Or Chaweng beach. The room has a large bathroom, large shower, double bed which is very comfy, at the entrance a table for two and a living room. The chairs there I don’t feel comfy sitting in. The livingroom can be closed with a glasdoor and has its own AC. Aircondition works well but needs quite long to cool the room down. Only one room key attached to the AC key. And you cannot separate from each other. If you stuff anything else in the AC it might work with some efforts ( we used a creditcard and a bottleopener). So you can get back in a cool room. In room dining worked well and food is delicious. Yes, it’s overpriced. But that seems to be standard. The pressure of warm water in the shower is very low as well as the temperature is too low. Pool is clean but smells to much like chlorine. One of the sun chair mattress is broken. Sunchairs are uncomfy. From your own garden you have access to the beach which is almost private. Breakfast is by menu only for THB 400. it is a good hotel with some issues but if you can handle those you will enjoy your stay!

  • 5/5 J K. 1 year ago on Google
    First of all, we would like to thank Fongbeer and the entire team at the Passage for their outstanding hospitality - both before and during our stay at the resort. This includes Sonya at the front desk. My interactions with Fongbeer began on the 23rd June 2022, before our arrival into the beautiful island of Koh Samui. Fongbeer was instrumental in making our honeymoon the best both of us could have ever wished for. Although I was practically nervous in arranging a surprise dinner for my wife on our honeymoon, Fongbeer and the team made it an absolute breeze. She made personal touches to the menu, arranged the most beautiful and immaculate setting for the evening dinner by the beach and took it upon herself to ensure that fantastics video and photos of the evening were captured and edited by her on her personal mobile phone - I cannot thank her and the team that looked after us that evening. The hotel was clean, the staff from the cleaners to the security guard are amazing and we felt safe and well looked after. I would highly recommend the hotel and its staff! You can be sure to book a stay and expect the best from this wonderful hotel and its staff.

  • 4/5 Alison P. 4 months ago on Google • 1 review
    Beautiful resort, sat in the restaurant overlooking the sea is amazing! Staff very friendly here and all over the island! The food in the restaurant is amazing, we were always made to feel welcome, very attentive staff nothing was too much trouble. Wat in the restaurant was lovely to talk too, amazing English and a lovely person .


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