1/5 Grace M. 4 years ago on Google
I
DO
NOT
RECOMMEND
BOOKING
ANY
TRIP
WITH
THIS
COMPANY!!!
SUMMARY:
On
August
1st
2019,
the
irresponsible
handling
of
passengers
&
speeding
with
a
speedboat
caused
my
mom
to
break
her
back
in
several
places
on
a
snorkeling
trip
booked
through
ASIA
BLUE
TOURS,
but
operated
by
a
third
party
FUNNY
DAY
SAFARI.
Both
companies
deny
any
responsibility
(my
family
had
to
sign
a
contract
to
get
a
refund
for
the
trip).
Our
insurance
pays
for
part
of
the
medical
bills
but
not
for
any
transportation
costs
which
were
far
higher.
Additionally
my
mother
has
to
get
surgery
to
stabilize
her
spine!
The
day
of
the
tour
started
with
a
car
pick
up
from
the
local
office
by
a
third
party
FUNNY
DAY
SAFARI.
Once
having
arrived
at
the
pier
in
Thong
Sala
with
a
delay
of
30
min,
we
were
left
alone
in
the
car
to
wait
for
the
speedboat.
The
driver
was
unable
to
communicate
in
English
and
although
being
told
that
several
other
people
had
booked
the
trip,
no
one
else
was
waiting
at
the
pier.
After
another
30
min
had
passed,
a
speedboat
arrived
and
we
were
asked
to
board
the
boat.
Again,
the
speedboat
operator
was
FUNNY
DAY
SAFARI
and
again
there
was
no
English
speaking
person
among
the
boat
crew.
We
quickly
realized
that
the
boat
was
overcrowded
with
other
tourists
from
Koh
Samui
&
consequently
the
only
place
to
sit
was
in
the
very
front
of
the
boat.
Neither
were
we
provided
with
the
insurance
contract
which
every
tourists
is
supposed
to
sign
upon
entering
the
boat,
nor
were
we
given
any
life
vests.
Once
the
boat
left
the
pier,
the
driver
promptly
sped
up
to
catch
up
some
of
the
lost
time.
It
was
quite
windy
that
day
and
we
immediately
realized
that
the
boat
was
going
too
fast.
We
had
to
hold
onto
the
railing
very
tightly
to
withstand
the
force
of
the
boat
shooting
out
of
the
water
&
subsequently
crashing
onto
the
water
an
instant
later.
My
dad
remembers
feeling
anxious
because
he
thought
the
boat
was
going
to
flip
over
(This
actually
happened
in
2016
near
Koh
Samui,
resulting
in
2
casualties).
After
only
3
min
of
driving
I
heard
my
mom
screaming
dreadfully
next
to
me.
The
boat
had
hit
a
particularly
high
wave,
causing
my
mom
to
be
lifted
off
the
non
padded
plastic
bench.
A
second
later
(the
boat
already
shooted
up
the
next
wave)
my
moms
body
crashed
back
down
onto
the
boat.
The
impact
of
the
two
forces
caused
a
burst
fracture
in
her
spine
(meaning
that
her
L1
vertebrae
broke
into
several
pieces).
I
misunderstood
her
screaming
as
an
expression
of
fear
rather
than
pain
but
then
she
sunk
onto
the
bench
next
to
me
and
I
realized
something
was
terribly
wrong.
The
crew
noticed
this
incident
but
the
driver
didn’t
bother
slowing
down.
My
mom
being
a
doctor
herself
immediately
told
me
that
she
knew
she
broke
her
back
and
consequently
started
hyperventilating.
It
took
me
several
attempts
to
get
the
driver
to
stop
the
boat
(I
had
to
scream
at
him).
My
brother
and
my
dad
carried
my
mother
to
the
back
of
the
boat
asking
other
passengers
to
make
some
space
for
her
to
lie
down.
The
other
passengers
were
in
shock,
no
one
was
speaking
except
for
one
of
the
crew
members
who
repeatedly
tried
to
assure
me
to
continue
the
journey.
Again,
I
had
to
explain
several
times
that
the
driver
must
drive
to
a
beach
to
get
us
off
the
boat.
Finally
the
boat
turned
around
and
we
arrived
at
the
shore
5
min
later.
We
carried
my
mother
through
the
water
onto
the
beach.
The
crew
member
told
me
he
had
called
an
ambulance
and
as
soon
as
we
were
on
the
beach
the
boat
left
to
continue
the
journey.
We
waited
10
min
with
my
mother
lying
on
her
side
in
the
sand,
the
rest
of
us
in
shock.
No
one
showed
up
and
consequently
we
called
an
ambulance
ourselves.
The
hospital
which
confirmed
my
mothers
spinal
burst
fracture.
ASIA
BLUE
TOURS
have
denied
requests
for
monetary
assistance
as
well
as
reaching
out
to
FUNNY
DAY
SAFARI
to
contact
us
as
they
operated
the
tour.
FUNNY
DAY
SAFARI
has
not
answered
any
of
our
calls!!!
MAKE
UP
YOUR
MIND
IF
YOU
WANT
TO
ENTRUST
YOUR
SAFETY
TO
SUCH
TOUR
OPERATORS.
THIS
WAS
A
LIFE
THREATENING
EXPERIENCE
AND
COULD
HAVE
HARMED
MANY
MORE
PEOPLE!!!!
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