From the start the staff were so incredibly helpful. Simon who helped make the booking made sure we received all of our important features. Beachfront villa, luxury, quiet, great food and close to the village of Lamai beach. Then we met Anne who made us feel so special and accommodated all of our needs. Then there was breakfast, so good. We have just returned from what I would describe as the best Thai massage I have ever had and I have had many.

Wonderful day out for families. So much for the kids to do!

Pretty cool place, can use the nice pool if u buy some drink or food. Beautiful beach out front. Good foods. Has tennis courts (which are decent but overpriced to use). Recommend popping in here for a while if ur in the area

Good imaginative menu choice. Great for breakfast. Good service and atmosphere.

Stayed at Shiva Samui twice and had an incredible stay both times. The staff were brilliant and went out of their way every single time. The facilities are great and getting better all the time. Can't wait to get back!

We were invited to visit this Beach Club by its Manager Jane. Jane is very friendly & British, so is her husband. They have lived on Thailand for about 15 yrs. We were made welcome, supplied with towels & a sun bed. The staff were very friendly. Prices were similar to our hotel. The pool looked inviting, but not at all suitable for anyone with a disability which I brought to Jane's attention. The beach is awesome, but extremely shallow. Massages are available at a cost of 600 bht for an hr with oils which I really enjoyed. The poolside area where we were was very attractive but really needs a good clean, discarded cig butts everywhere, lollipop sticks, these were under beds too. Comfortable sun beds, sofas & chairs available. The whole place could do with some TLC, especially the signs which looked very dirty, espec by pool. Can't comment on accommodation as we weren't staying there.

Horrible, jaded, rude staff. The beach club is old and run down, the pool is small and smelly and the restaurant very average. One make staff member refused to let us put two tables together for our party of five. He actually stood between the tables to prevent us. There was no one in the restaurant. As locals we were shocked at how poor the service and attitude is. Harshed our vibe to the point we walked in the beach and went elsewhere. You should do the same, not worth your time and effort there are plenty more places that want your business. Those staff need retraining or moved on.

Stayed in the ocean view room with a shared plunge pool. Lovely to have a view of the ocean and to able to walk out onto the beach from our room. The plunge pool was great although the guests upstairs asked us not to swim in it at certain hours as they were on a different time zone to us and were sleeping in the morning when our kids wanted to swim. I didn’t find the staff friendly. The place felt like it didn’t have life in it - if I found out it was closing down in the bear future I wouldn’t be surprised as it felt like it wasn’t alive. The pool bar was constantly the deserted. The kids club was a very small little area next to check in and we never took our kids to it because it looked like they would’ve just been sitting around bored. The food was ok but overpriced, for the price charged I would’ve expected it to be organic. I would’ve liked to see more plant based options and organic healthy choices. In the end we ate all our food at a local wellness retreat. It’s quite far away from everything so we spent around $60 AUD per day on two taxis to get to the cafe/food we wanted. If you asked the resort to book a taxi for you it was WAY more expensive than if you booked via the Grab app. Grab App was around 500 Thai Bhat to Vikasa Life Cafe whereas the hotel said they would charge us 900 Thai Bhat if they booked it. The room was clean and nice, it was so nice to have room service tidy up each day. There was no staff available after 9pm or 10pm. People smoked next to the communal large pool at the beach club which is a shame when small children are swimming next to them in the pool, and also not nice to be near for any non smokers. So it was really lovely to be staying almost on the beach in Koh Samui but it was too far from everything and I kept finding myself comparing the customer service to our stays in Bali and there was no comparison - in Bali they were so friendly and accomodating and helpful, but I didn’t find that to be the case in Thailand, at least not at Shiva Samui. Now that I’m home in Australia I find myself delighted at how friendly customer service is here upon returning. Grateful for the holiday but not somewhere we desire to return to.

It's very touristy. Almost felt like I wasn't in Thailand. If you just want to be at a nice beach with swimming pools. You will probably enjoy it. The service was great.

This’s really really nice beach club in lamai I cale here in the first time I enjoying with this place... I’m not staying here but I can do kayak and pool for free but you have to order something to eat or drinks. I hope your guys enjoy with this place as well

Stayed here for a week in a group. We had a great time. There always seemed to be events on in the afternoon, beach parties, fire shows, dancing lessons etc. The food and drinks are good but won't blow your socks off. The public area was very well kept, the private Villa was spacious and well equipped even if we did have a couple of power outages. Staff were lovely. Would definitely recommend.

We loved our stat at Shiva Samui. Very quiet area, empty beach and feeling of desert island. Good breakfast and nice staff . Every Saturday they have family day in beach club with activities for kids. The rooms very nice but i didnt like the shower, not easier to make shower for babies. Swimming pool in rooms need some renovation, as all the hotel. But , in general, its very nice place far from crowded areas

We stayed over Christmas and New Year’s Eve. Great place for a family vacation. You have everything you need and we enjoyed it very much. If you want a quiet family holiday, this is a good place. Why I gave only 3 stars? Let me explain... We stayed in the Ocean Room, the cheapest option I believe. 1 Room with seaview and a pool shared with 1 neighbor (ground and 1st floor) So my review is only for Ocean Room category - the bigger houses are way better!!!! But that’s an expensive choice for 2 + 1 year old. Expectations: We expected actually more of a 4-5 star resort as it was looking promising on the website and a friend recommended it for a family stay. Room: We were generally happy with our room, basic amenities such as fridge, tv, kettle and coffee supplies. Actually a very comfortable bed, which I even missed in some good 4 star hotels when I was travelling. Also you have a pool In front of the house, with sun beds - which is a really good option for a quiet day. But the Ocean rooms have seen better times, they are a bit old, squeaky doors and sometimes a call to maintenance is required. In the first 2 Nights we had a room where we had to call 3 times maintenance because the hot water was not working. After the toilet door’s lock broke, my wife was trapped 40 minutes until they could break the door - definitely more stable than it looks. We requested a new room (which we got next day) Still same House by Design and size but better - still one more time we had to call maintenance for hot water. location: This is a big plus for us, it is in a very quiet area. The Beach is not crowded at all (except when there is lots of wind all the Kite Surfers come) It is perfect with a little child, you can let it run around freely. Downside of it, there is nothing near walking distance except the Tiger and Sealion show (which i don’t like to recommend at all - poor living conditions for animals) So rental vehicle is needed if you want to me more agile. Good thing that they offer shuttles to different locations. The Beach : The beach bar is lovely and the beach is mostly clean around there. Unfortunately if you go 50 meters left or right from it, you will find a lot of plastic trash that came from the see. Some more cleaning here would definitely upgrade it. Kids club: I definitely hoped for more, just one room for kids and we used it only once. We preferred to go to the pool or beach with the kid. Restaurant: We had breakfast included, which is very good. We often also had dinner there. The cocktails are really great, the food is nice. Only one advice: if you ask if it is spicy curry - they say it’s not spicy- but it definitely is for Europeans 🙈 you stomachs will not be happy for a day, if you are not used to spicy food. Staff: really friendly and they help you with anything you ask for. Positiv: - Clean room & resort - Quiet area with a lot birds - very Friendly staff - good bed - nice little balcony in front - shared small pool - nice view - good service - Shuttle service I.e to Lamai 3x per Day Negative: - Ocean rooms are old, doors squeaky - Sometimes no hot water, need to call maintenance - beach could be cleaner - WiFi is not good in the room or beach club (but actually we should use less internet on our vacations) - 10-15% overpriced (my guess) I definitely recommend this resort, if you look for a nice and quiet family vacation, or you are several couples to rent a villa. The Area is amazing and quiet, romantic bird music all the time. The resort is not crowded, which is why don’t mind the little higher price.

Stunning location on the edge of a beautiful and tranquil beach in Marat

Amazing place,the food is good the staff are very friendly,you can find everything there for a perfect day.Kid friendly.

Great place! Beautiful beach resort and clean pool, the restaurant is very tasty and clean. Good music every weekend, the staff friendly. Recommended place!