Featured Reviews


Frequently mentioned in reviews: good (22) Hard (20) Rock (17) time (17) restaurant (15) staff (15) friendly (14) delicious (13) service (13) Universal (12)
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  • 5/5 Wahyu H. 1 year ago on Google
    A typical hard rock shop. Picked up t-shirt and others here. Strategic location in front of Universal Studio entrance
    4 people found this review helpful 👍

  • 5/5 Joe K. 1 year ago on Google • 133 reviews
    Definitely worth coming here for a great meal, especially if you’re in the mood for a delicious burger. This Hard Rock Cafe is located on the second floor, just outside of Universal Studios Japan. The restaurant is very spacious and rock & roll memorabilia can be seen throughout the restaurant. Great music playing - a fantastic atmosphere here. Perfect for hanging out with friends or a family meal. The staff here are fantastic - very friendly and accommodating. Our order was double checked and brought out promptly. Ordered the Legendary Burger and ……WOW!!! This burger was amazing. It was full of flavour, juicy and delicious. The fries were crispy and tasty. Also ordered the pulled pork sandwich and that was great too. Our meal wasn’t cheap, but definitely worth it. I’ll be back again for another delicious meal. Enjoy 😊
    3 people found this review helpful 👍

  • 5/5 natsumi F. 3 years ago on Google
    (Translated by Google) Halloween Hard Rock Cafe! I was doing a German fair 🇩🇪 German schnitzel burger and German beer 🍺 Dinner with a big cheeseburger 😋✨ After enjoying USJ, I went around 20:00, but there were a few lines ... I waited for about 20 minutes and put it in 🤗 It's open for a short time now, so it's really until 21:00 at 23:00 ... 🥺 Halloween decorations are so cute 🎃 German beer is also 😆 There were 3 types, but the clerk told me what was the most fruity and easy to drink 😁 Certainly, it was fruity and easy to drink !! I didn't like beer and could drink it! The hamburger is a good volume ♡ It cuts in half neatly, so you can share it! Schnitzel burger on the German fair menu 🍔 Is Schnitzel a cutlet? It feels like! The bacon was crispy and delicious too 😋😋 Big cheeseburger is a normal cheeseburger though it says big! Is there a lot of cheese? This is definitely delicious 😋💕 The food, the atmosphere of the shop, and the clerk were all very good 🥳 (Original) Halloweenのハードロックカフェ! ドイツフェアをやっていました🇩🇪 ドイツのシュニッツェルバーガーと、ドイツビール🍺 ビッグチーズバーガーで夜ご飯😋✨ USJを堪能した後、20時頃行きましたが少々列が… 20分くらい待って入れました🤗 今は時短営業中なので、本当ならば23時のところ、21時までです…🥺 ハロウィンの装飾がとってもかわいい🎃 せっかくかのでドイツビールも😆 3種類ありましたが、1番フルーティで飲みやすそうな物を店員さんに教えてもらいました😁 確かに、フルーティで飲みやすかった!! ビール好きじゃなくて飲めました! ハンバーガーはいいボリューム♡ 綺麗に半分にカットしてくれるので、シェアもできます! ドイツフェアメニューのシュニッツェルバーガー🍔 シュニッツェルは、カツレツ?みたいな感じ! ベーコンもカリッカリで美味しかったー😋😋 ビッグチーズバーガーは、ビッグって書いてあるけど、普通のチーズバーガーです! チーズだけら多めなのかな? こちらも間違いない美味しさ😋💕 料理、お店の雰囲気、店員さん共にとても良かったです🥳
    2 people found this review helpful 👍

  • 1/5 Andrea F. 2 years ago on Google
    Worst service of any Hard Rock. We waited about 10 minutes to be seated and then when taken to the table we waited another 30 and nobody came.
    2 people found this review helpful 👍

  • 5/5 mosen a. 3 years ago on Google
    I love hard rock cafe I tried to go around in japan Nagoya 3 times before closing Fukoka city old place and the new place then closed,Osaka universal studios, osaka city downtown,tokyo, Singapore on orchard ,the airport branch and in Sentosaa,Cairo ,Kuwait,UAE in dubai. I hope it workout for them.
    2 people found this review helpful 👍

  • 3/5 Zachary H. 6 months ago on Google • 1981 reviews
    Meal: Dinner Day Visited: Thursday Budget: ¥4,000 Closest Station: Universal City Reservation Needed?: No Payment: Cash; Credit Kid Friendly?: Yes English Menu?: Yes I’m somewhat ashamed to say that I used to be a pretty serious Hard Rock enthusiast; having been to Hard Rocks all over the Middle East, Asia and America. This location is small by Hard Rock standards, but we found decent food and very friendly service. Prices are expensive, but as is the case with all Hard Rocks.

  • 4/5 Colin B. 10 months ago on Google • 473 reviews
    We stopped here for a late night dinner and didn't know it was attached to Universal Studios Japan until we got there. The location is perfect for those enjoying the park or just the CityWalk. You can hear the rides and dinosaurs while standing by the entrance 🙂. The shop is on the first floor and the restaurant is on the second which you can access via an escalator. The layout is similar to other Hard Rocks and our food was fresh, tasty and well-seasoned. Our server had trouble communicating in English but we were successful in ordering our food and enjoying our meal. If we ever find ourselves in Osaka again, I'm sure we'll consider eating here again.
    1 person found this review helpful 👍

  • 4/5 M M. 5 months ago on Google • 42 reviews
    Good und friendly staff. Had some drinks at the bar and it would be a 5 Star rating. But playing BTS at a Hard Rock Cafe? Come on get yourself together.....
    1 person found this review helpful 👍

  • 3/5 トランキーロ 3 years ago on Google
    (Translated by Google) Whether it's a hamburger or a sandwich, you can't eat it alone unless you share it and eat it. The volume is amazing. The provision time may be a little late. By the time the food came, I ran out of beer. (Original) ハンバーガーにしろサンドウィッチにしろ、シェアして食べないと1人では食べきれません。ボリューム感がすごいです。提供時間がちょっと遅いかも。料理が来るまでにビール飲み干してしまいました。
    1 person found this review helpful 👍

  • 4/5 Mat 1 year ago on Google
    As been long a go I did not come , happy they always keep the quality, service and good amount of food. We also got some live music.
    1 person found this review helpful 👍

  • 1/5 ham c. 3 years ago on Google
    (Translated by Google) I went for a birthday dinner for my child. Although the name is hidden, there were many mistakes by the female staff. There are no words of apology. It's not as amiable as I think it's a tsundere cafe. I don't live nearby, so I was disappointed that I was looking forward to the opportunity. This is already good. (Original) 子供の誕生日ディナーで行きました。名前は伏せますが女性スタッフのミスが多かったです。お詫びの言葉も無い。ツンデレカフェかと思うほど愛想もない。近くに住んでるわけではないので、せっかくの機会を楽しみにしていただけに残念でした。ここはもういいです。
    1 person found this review helpful 👍

  • 5/5 Steven 1 year ago on Google
    Just finished celebrating my birthday here. Staff was extremely attentive and the food still amazing as I remembered from almost 10 years ago from the Hard Rock in the States that I went to! Amazing how the receipes never changed and I could fet the taste of the past with their Baby-back Ribs and their nachos! For the birthday surprise, whoever is doing the reservation is asked at what time they would like the staff to do the Birthday call. For the birthday call, they stop the music at the restaurant and start playing a birthday song and announcing your name through the mic and the whole restaurant (even customers) start clapping and singing happy birthday! After that, the staff brings a guitar and a happy birthday sign that you and your partner/friends can hold while they take a picture for you. 5 minutes later the staff comes to your table with a hand-drawn birthday card and your photo! Truly amazing! Highly recommended!
    1 person found this review helpful 👍

  • 3/5 Zack G. 4 years ago on Google
    Good restaurant and very familiar atmosphere of you have been to one before. The wait staff were very friendly and there were a number who speak English if you don't know too much Japanese. It wasn't too busy when we went before the park closed and were able to be seated quickly and our meals came fast.
    1 person found this review helpful 👍

  • 4/5 ぽろもももんきち 3 years ago on Google
    (Translated by Google) Hard Rock Cafe in Universal City. It is quite large, and the bottom is the history museum. If you make a reservation on your birthday, a surprise will be waiting for you. The price is reasonably high. (Original) ユニバーサルシティにあるハードロックカフェです。なかなか広く、下は歴史館になっております。お誕生日の日に予約するとサプライズが待っております。値段はそこそこ高めです。
    1 person found this review helpful 👍

  • 5/5 SHINDA 3 years ago on Google
    The best quality food you ever find around usj and its not very pricey also its really cool must visit at least one time
    1 person found this review helpful 👍

  • 3/5 hiroring O. 3 years ago on Google
    (Translated by Google) The volume is perfect. On your birthday Celebrate Happy Birthday with announcements. The souvenir shop is on the first floor and the restaurant is on the second floor. You can enter from the souvenir shop and go upstairs, You can also go upstairs to enter on the escalator outside. Enjoy! (Original) ボリューム満点です。 お誕生日には アナウンスと共にハッピーバースデーをお祝いしてくれます。 一階がスーベニアショップで二階がレストランです。 スーベニアショップから入って二階に行く事も出来ますし、 外に在るエスカレーターで二階に行って入る事も出来ます。 Enjoy!
    1 person found this review helpful 👍

  • 4/5 Yuko A. 3 years ago on Google
    (Translated by Google) Play with Universal Studios and come back here ☆ You can enjoy the feeling of being abroad and immerse yourself in a fun lingering sound ~ Make a reservation after the park closes and go to the correct answer! Wait for about 4-5 pairs at the entrance on this day Although the seats were vacant in the store, the clerk felt that there were quite a few. (Maybe the influence of Corona is reducing labor costs) I got the rice well! The main ribs were also tender and easy for girls to eat! !! I went with four people, but the volume was medium The second half is a food fighter state lol But I can't stand the transcendental junky food that I sometimes eat. Next time I want to eat hamburgers ♡ lol It's too sad that foreign restaurants are disappearing more and more ... I want to taste it in Japan because I can't go abroad easily ... The Honmachi store in Osaka has closed It seems that the core fans were quite shocked ... I want Universal City to remain forever! (Original) ユニバでいーっぱい遊んで帰りにこちら☆ 海外気分も味わえて、楽しい余韻に浸れる〜 閉園後に予約して、行って正解! この日は入り口で4-5組くらい待ってて 店内は席は空いてるものの、店員さんがだいぶ少なく感じた。(多分コロナの影響で人件費削減してるんだろうな) ご飯はしっかり、頂きました! メインのリブもお肉柔らかくて女子でも食べやすかった!! 四人で行ったけど中々のボリュームに 後半はフードファイター状態笑 でもたまに食べる、超絶ジャンキーフードは堪らんな。 次はハンバーガーとかも食べたいなぁ♡笑 どんどん外資のレストランとか無くなっているの悲しすぎる...海外になかなか行けない分、国内で味わいたいのにね... 大阪の本町店が閉店してしまって コアなファンの人とかは結構ショックだったみたい... ユニバーサルシティーのところはずっと残って欲しい!
    1 person found this review helpful 👍

  • 4/5 Katrina K. 3 months ago on Google • 117 reviews New
    It was ok. Food was great. Came out quickly but not too quick. Meaning they made it to order. Make a reservation if you can. Just seemed dated with the Messi promotion posters all over the place. It took away from memorabilia that is usually all over. Staff is friendly

  • 5/5 Frank P. 6 months ago on Google • 111 reviews
    Nice place with very friendly staff. Food was delicious. Prices for beer very high but everything else is totally fine.

  • 5/5 LJ M. 1 month ago on Google • 55 reviews New
    Our server Nanako was so great!! Food was good and so were the drinks!

  • 5/5 Kurosiro N. 4 years ago on Google
    (Translated by Google) The volume of the dish is amazing. pleasant! It is good to take various dishes and share them together. I wonder if salmon is a little bit seasoned ... Dessert is also a perfect score. I wanted to eat everything. The clerks are all beautiful. The rocky atmosphere is very fun. (Original) 料理のボリュームが凄いです。楽しい!いろんな料理を取ってみんなで分け合うのがいいです。 サーモンはちょっと味付けが物足りないかな…。 デザートもボリューム満点。全部食べてみたかったです。 店員さんは美人ばっかり。ロックな雰囲気がとても楽しいです。

  • 5/5 Abby 3 years ago on Google
    Are you hungry but the restaurants inside USJ are closed? This is a great place to eat after an exhausting yet enjoyable day in USJ. I've been here three times and I still enjoy their food. Just a quick reminder that you can share meals because they come in massive sizes. I highly recommend their twisted mac and cheese and this barbecue chicken. They offer drink refills too! Isn't that exciting? For safety, they check your temperature before you can sit on your chairs and there are sanitizers.

  • 4/5 Natsumi S. 2 years ago on Google
    Good memory with friends. Nice music. Really miss this place.

  • 5/5 Luciane Miyuki Sakakima K. 4 years ago on Google
    That´s always an amazing experience. Excellente enviromental with creative drinks and delicious food.

  • 3/5 Rick P. 2 years ago on Google
    As a fan of Hard Rock Cafes around the Globe, this location underperformed. We were seated in the back corner, nothing wrong there, but the walls were scattered with old food stains. The seating…ugh felt more like a McDonald’s than other Hard Rock Cafes I’ve visited. The service was abysmal. For a slower period of the day, aside from taking and delivering our order, our waitress never checked on us. Overall, sadly disappointed! Save your money and time, I’d hate to visit this location when it’s busy.

  • 3/5 M. T. 4 years ago on Google
    (Translated by Google) Big (Original) デカ盛り

  • 4/5 Franco V. 2 years ago on Google
    Good good, but I did not see their local burger on the menu.

  • 2/5 Alexander L. 2 years ago on Google
    Disappointing. Rude staff who told us rudely to wait outside, they could have said the same thing politely. Overpriced food. No live music, instead they were playing "Aqua - Barbie Girl" on the TV... At Hard Rock Cafe... No interesting guitars either. They had Katy Perry's guitar from the Teenage Dream Tour. That was about the most interesting guitar there, and she is not even a guitarist nor does she play "hard rock".

  • 5/5 Deborah K. 1 year ago on Google
    WOW! I specifically would like to give a shout out to Shinji Tsukamoto who assisted me at the restaurant. He accommodated me with going the extra mile! He was very kind, spoke great English, and was speedy about getting me my food. What delicious ice cream they have at this restaurant! The additional staff I interacted with was kind as well! Thank you!!!

  • 5/5 Sheena I. 1 year ago on Google
    i had a reservation for 8:30 but we went there earlier than expected but they still accomodated us! we had lots of food and the servers are very accomodating!

  • 4/5 vincent a. 1 year ago on Google
    Service was great… celebrated my son’s birthday here. Staffs are very accomodating!

  • 5/5 Aditya Srivastava H. 1 year ago on Google
    I think people tend to have a bias against HRCs around the world, but I've been here twice and the burgers are actually really good. And the service is fantastic!

  • 3/5 Philipp R. 1 year ago on Google
    Good restaurant. Stuff was very friendly. New York strip streak was ok, nothing special. Cesar’s salad was also ok.

  • 2/5 이정구 1 year ago on Google
    World most salty cafe I ever visited. Bean and french feies arw even salty when main dish is same. There was one staff who can speak eng but she came only one time when food was mis ordered. Disappointed.

  • 5/5 Bernd L. 9 months ago on Google
    Very nice vegetarian burger that does not try to fake meat taste. Delicious!!

  • 3/5 Alireza S. 9 months ago on Google
    Located on a quite area of the city. But worthy to visit. Had a good time there

  • 5/5 Zwhazey 1 year ago on Google
    Great food, great service, fun music! Definitely not the cheapest meal on the Universal Osaka Walk but by far, at least for me and my brother, the most enjoyable. The main hostess, bubbly and friendly, spoke fantastic english and provided excellent service. Our waitress, also very friendly and sweet, gave us perfect timing with ordering and kept us informed. Great vibe all round, for everyone from families with kids or older ones, and everyone in between. Definitely recommend the Baby Back Ribs and the Long Island Ice Tea. Delicious and dangerous 😉

  • 5/5 Adam 6 months ago on Google
    I was maybe in 15 hard rock cafes around Europe. This was the weirdest one i have seen :D the things were happening in a hard rock cafe the programs with the children and etc. i didnt get it, but overall the place is very nice and so the staff. If you are in Osaka and you like HRC you definitely have to visit this place

  • 4/5 LC C. 5 months ago on Google
    I enjoyed the drinks, the food was ok. I did have good service and had a good time

  • 5/5 Dani Navarro R. 5 months ago on Google
    Thanks for the attention of MOMO. She was and amazing worker with us. She was nice, she was super amazing taking us and ice cream for our wedding. And she told us how to arrive to the bus station from the restaurant. Sometimes the the personal who works in the restaurant are more important than the food. We never will forget you MOMO. Thanks

  • 5/5 Michaella S. 2 months ago on Google • 3 reviews New
    We ate at the Hard Rock Cafe after spending a day at Universal Studios. Our waitress for the night was Tomoka, she was amazing. She was extremely welcoming and friendly, and provided incredible service. The food was lovely, and the restaurant has a very lively and vibrant atmosphere. Would definitely recommend the Hard Rock Cafe if you are looking for a relaxed and fun environment with great food and service.

  • 3/5 りっち 3 years ago on Google
    (Translated by Google) I want you to do your best at the Koyu store! There is also one for children, so parents and children can wear it together, but if you are not slim, all the designs are unreasonable lol (Original) 少ないよね こーゆー店は頑張ってほしい! 子供用のもあって親子で揃えて着れるけど、スリムさんでないとムリなデザインばかりです笑

  • 1/5 CLAUDIA T. 3 years ago on Google
    (Translated by Google) The only good thing is the attention and for them the only star that I put, the worst hamburger I have eaten in that restaurant chain, tough and tasteless meat, for what they charge they should improve their quality, thanks (Original) Lo único bueno la atención y para ellos la única estrella que pongo, la peor hamburguesa que he comido en esa cadena de restaurantes, carne dura y sin sabor, para lo que cobran deberían mejorar su calidad, gracias

  • 4/5 Nゆうこ 3 years ago on Google
    (Translated by Google) There is atmosphere, but the food is not good ❗️ (Original) 雰囲気はあるが料理はいまいち❗️

  • 2/5 ビスケット 3 years ago on Google
    (Translated by Google) The atmosphere is good, but the cost performance is bad. I would appreciate it if it was a little cheaper. Steak is normal. The hamburger was delicious. However, it cost about 12,000 yen for three people, so I don't think I'll go anymore. (Original) 雰囲気は、いいのですが、コスパが悪いです。もう少し安いと有り難いのですが‥。ステーキは、普通。ハンバーガーは、美味しかったです。でも、3人で12000円ぐらいしたので、もう行かないと思います。

  • 4/5 K N. 3 years ago on Google
    (Translated by Google) It was good for me as I like American things. The amount of rice is large and the seasoning is strong, so it goes well with sake. The clerk was also friendly and fun. (Original) アメリカンな物が好きな自分としては良かった。 ご飯は量は多く味付けも濃いのでお酒には合う。 店員さんもフレンドリーで楽しかった。

  • 3/5 mizu t. 3 years ago on Google
    (Translated by Google) The food is voluminous, so I thought it would be good to share it with several people. Also I want to go. (Original) 料理はボリュームがあるので何人かでシェアするのが良いと思いました。また行きたいですね。

  • 4/5 5 c. 3 years ago on Google
    (Translated by Google) You can enjoy it like a theme park on your way home from Universal Studios Japan. Spare ribs are quite large in appearance, but there are not so many edible parts, so it is just right for two people. The parfait is huge, so eat a little after meals, so be careful as it is not the size you can eat. (Original) ユニバ帰りにテーマパーク気分で楽しめます。スペアリブは見た目かなり大きいですが可食部はそれほど多くないので二人でちょうどよいです。パフェは巨大なので食後にちょっと食べよ、で食べれるサイズではないので要注意

  • 5/5 kimickey S. 3 years ago on Google
    (Translated by Google) The shop's daughter also has a nice smile, and it's a nice shop to notice. The price is a little high, but the atmosphere and taste are convincing. (Original) お店の娘も笑顔が良く、気が付く、感じの良い 店です。お値段はほんのりお高めですが、雰囲気とお味は納得できます。

  • 4/5 しげるblueF 3 years ago on Google
    (Translated by Google) The atmosphere is the best! !! (Original) 雰囲気が最高!!

  • 4/5 内山信一 3 years ago on Google
    (Translated by Google) It's an irresistible place for rock lovers ❗️ There are a lot of cool goods and it seems to be lost 😃 (Original) ロック好きにはたまらない所ですね❗️カッコいいグッズも沢山あって迷いそうです😃

  • 5/5 Yusuke I. 3 years ago on Google
    (Translated by Google) Legendary burgers get a feeling of fullness beyond imagination. The size is large, but the fried onion is especially heavy. Even if I knew it, I would order it again ... It's delicious. Now that the Fukuoka and Osaka stores have disappeared, I would like the Universal Citywalk store to do its best. (Original) レジェンダリーバーガーは想像を超える満腹感に襲われる。サイズも大きいが、フライドオニオンが特に重たい。それがわかっていても、また注文してしまう…美味いんです。 福岡店や大阪店が無くなってしまった今、ユニバーサルシティウォーク店には頑張ってもらいたい。

  • 5/5 山本裕之 3 years ago on Google
    (Translated by Google) Nice chicken! !! It was the biggest ever ^-^ The clerk was wonderful! !! If you go to Universal Studios Japan, by the way ^ --^ (Original) ナイスチキン!! 今までで一番デカかった^ - ^ 店員さんがステキでした!! ユニバーサルスタジオジャパンに行くならついでに^ - ^

  • 3/5 Jeremy D. 3 years ago on Google
    Regular Hard Rock Cafe. You know what to expect.

  • 5/5 Or p. 5 years ago on Google
    Prices are fair. Food tastes great.

  • 4/5 luigithakiwi 5 years ago on Google
    Great burger, but I felt staff kick me off. Weird feeling, when they bring u the bill without asking for it.

  • 5/5 Gisele H. 6 years ago on Google
    Amazing place, friendly service. Good food!

  • 5/5 Tony H. 3 years ago on Google
    Staff is very friendly and very helpful to both Japanese and English speakers. You leave with a very consistent Hard Rock experience even in Osaka!

  • 5/5 LuciferiaDamia 4 years ago on Google
    Big portions, friendly stuff! Food was tasty, typically Hard Rock taste!

  • 4/5 春一本 3 years ago on Google
    (Translated by Google) It has been around for a long time, but it was nice to have an atmosphere. Wiener is delicious ( ̄∇ ̄ *) ゞ (Original) 昔からありますが、雰囲気があって良かった。ウィンナー美味しいです( ̄∇ ̄*)ゞ

  • 5/5 Kacey E. 4 years ago on Google
    Good for lunch

  • 5/5 竹下宏 4 years ago on Google
    (Translated by Google) Even though USJ is closed, it offers specially-priced lunches for the benefit of USJ staff and neighbors. (Original) USJが閉園しているにもかかわらず、USJスタッフや近隣住民の為に利益を度外視した特別価格のランチを提供しているところ。

  • 5/5 Mohammad M. 3 years ago on Google
    They have great food, very tasty Of cours pricy Burgers are from heaven so far in Japan its been the only restaurant which provides extra bread if you ask i

  • 5/5 六田尚 3 years ago on Google
    (Translated by Google) Good taste, good price, good taste (Original) 味良し、値段良し、愛想良し

  • 3/5 Frode A. 3 years ago on Google
    The menu is much much smaller than it used to be. No more quesadillas for instance.

  • 4/5 松な 3 years ago on Google
    (Translated by Google) I went there for the first time in decades. I was surprised that the atmosphere of the store was completely different from the time when I went there because T-shirts and goods were sold on the first floor. I ordered the hamburger written in □ on the menu. Unusual beer was expensive...I was hungry and it was late to order after ordering When I ate a burger that was as tall as I thought it would be, it tasted so good! I don't know if Heartland is just now, but I was happy that it was cheap. (Original) 何十年ぶりに行きました。一階がTシャツとかグッズが売っていて前に行った時と店の雰囲気がガラリと変わっていてビックリしました。メニューのオススメっぽい□に書かれていたハンバーガーを注文しました。 珍しいビールはお高めでしたし…お腹ペコペコの私からしたら注文してから出てくるのが遅かったのですが どうやって食べようかと思う高さのハンバーガーを食べたら、、どうでも良くなるぐらい美味しかったです! ハートランドは今だけなのか分からないですがお安くて嬉しかったです。

  • 5/5 CF Y. 3 years ago on Google
    Good

  • 1/5 sushi 3 years ago on Google
    (Translated by Google) It's expensive, the service of employees, especially the staff in charge of them, is so low that it makes them angry, and the product offering is very slow. The taste is neither good nor bad. Serving food in spite of the server in charge was never done, and even accounting was left to other clerk. I haven't come to see him off and I'm chatting at other tables. This is the first time I have received such a terrible customer service. I can't give up my name, but I'm sick of the female clerk who wears the shortcut cap backwards. (Original) 高いし、従業員特に自分達の担当店員のサービスが怒りたくなるほど最低レベル、商品提供もとても遅い。味は可もなく不可もなく。担当サーバーのくせにじぶんで料理を提供することは1度もなく会計でさえも他の店員に任せていた。見送りにも来ないし他のテーブルには世間話をしている。こんなにひどい接客を受けたのははじめて。名前は伏せますが、ショートカットのキャップを後ろ向きに被った女の店員さんにはうんざりです。

  • 4/5 SATORU 4 years ago on Google
    (Translated by Google) The clerk is kind. The food comes out early (Original) 店員が優しいです。料理も早く出ます

  • 5/5 Hanenashi K. 3 years ago on Google
    (Translated by Google) The clerk at the cafe on the 2nd floor and the rock shop on the 1st floor responded well, and the burger was very delicious. (Original) 2階カフェも1階ロックショップも店員さんの対応がよく、バーガーもとても美味しかったです。

  • 5/5 iuri s. 3 years ago on Google
    (Translated by Google) Top recommend (Original) Top recomendo

  • 3/5 Ken U. 3 years ago on Google
    (Translated by Google) Visit in the evening Since the time was early, the store was vacant and I was able to eat quietly. As for the meal, I asked for lunch that can be prepared when I became a member, and it was a meal that goes well with beer (domestic and German). There was volume and I was full and satisfied. (Original) 夕方に訪問 時間帯が早かったので、店内は空いており静かに食事が出来ました。 食事は会員になると用意頂けるランチを頼み、ビール(国産、ドイツ産)にも合う食事でした。ボリュームがあり、お腹いっぱいで満足しました。

  • 4/5 HIR 3 years ago on Google
    (Translated by Google) When I was young, the music I used to listen to was playing, and I enjoyed spending time with a hearty meal and alcohol. I thought that there was a lot of music that young people weren't familiar with, but there were many relatively young people who came to the store, but I think that people in their 40s and 60s were also decent. (Original) 若い頃、よく聞いていた音楽が流れていて、とにかくボリュームのある食事とお酒を飲みながら楽しく過ごさせていただきました。 若い方には馴染みのない音楽が多いんじゃないかと思いましたが、比較的若い方も多く来店しれていましたが、40~60代の方もそこそこいたと思います。

  • 2/5 jas t. 3 years ago on Google
    (Translated by Google) It is betrayed when you imagine a Hard Rock Cafe going abroad. For cospa? Is attached (Original) 海外で行くハードロックカフェをイメージしていると裏切られる。コスパに?が付きます

  • 5/5 ちーたくれ 3 years ago on Google
    (Translated by Google) It used to be local, but now it's only here. It was delicious after a long time ❗️ It was easy because I made a reservation. The man in charge of the seat was a nice person who could be very aware 🍀 I had a good dinner. (Original) 以前は地元にあったのに、今はここだけ。久しぶりに美味しかったです❗️ 予約していったので楽でした。 席の担当になった男性が、すごく気づかいの出来るいい人でした🍀 いいディナーができました。

  • 3/5 のようこ 3 years ago on Google
    (Translated by Google) I took out Clerk's Correspondence was very good (Original) テイクアウトをしましたが 店員さんの 対応がとても良かったです


Call +81 6-4804-3870 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✗ Wheelchair accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery

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