Martin Genau

Psychotherapist

😠 I would never recommend such a practice... People often mention practice,


Address

Theodor-Heuss-Ring 1, 50668 Köln, Germany

Website

martin-genau.de

Contact

+49 221 733773

Rating on Google Maps

1.60 (14 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Janina H. 4 years ago on Google • 10 reviews
    Extremely unfriendly. And they don't get what they're supposed to do right.
    10 people found this review helpful 👍

  • 1/5 MB 7. 1 year ago on Google • 25 reviews
    This practice is the most incompetent thing you can find in Cologne and the surrounding area! Our child was being treated for ADHD by Ms. Laurentius. This woman's license has been revoked. Something so unfriendly and incompetent shouldn't be allowed to treat children! She simply prescribed medication for our child at random, despite uncertainty on our part. With the justification that the dosage would be approached slowly. After giving the first weak dosage nothing happened, so she increased the dosage 4-fold in one fell swoop. Immediately after the first tablet, our child experienced severe side effects. She was completely unrecognizable. She hardly reacted at all to being spoken to, but was completely energized and jittery. This went on for hours! Then call the practice for clarification. But instead of connecting us with Ms. Laurentius, the info aunt tries to shut us down. Only when I made my anger clear did she cave in and associate me with Mrs. “Doctor.” She downplayed everything, became very rude and said that she should be left to decide how to dose her medication. You shouldn't just stop taking the tablets either, as this could have side effects. But since we had only given one of the overdosed tablets, it was immediately clear to us that it was the last one. We avoided the practice from then on. Under no circumstances should you send your children to this practice. The people who work there are not only extremely unfriendly but also inhumane and incompetent!
    9 people found this review helpful 👍

  • 1/5 Manuela K. 3 years ago on Google • 4 reviews
    Dr. Exact is not a good child and adolescent therapist and only takes advantage of the children's situation. How can a doctor make a diagnosis after two sessions and not even be able to send a report to the patient within 4 weeks.
    9 people found this review helpful 👍

  • 1/5 Tuana K. 4 years ago on Google • 17 reviews
    Very unfriendly team! I have been taking fluoxetine for a year and usually go to Dr. Langer's practice. Since this practice is on vacation, I was at the shared practice of Mr. Dr. Med. Exactly instructed, but the practice didn't want to give me my fluoxetine prescription without a proper explanation! Very irresponsible because I depend on this medication and it is dangerous to just stop taking it. I'm at a loss for words with this unkindness and irresponsibility!
    8 people found this review helpful 👍

  • 1/5 Cali Z. 1 year ago on Google • 13 reviews
    Underground applicant management. Anyone who already treats applicants like this will treat employees even worse. So it's best that there wasn't even an interview. It would have been better to have looked at the reviews from ex-patients beforehand, then I would have allocated the time for something useful.
    6 people found this review helpful 👍

  • 1/5 René B. 8 months ago on Google • 255 reviews
    I like to rate better. I've been waiting for an appointment for days. 017672815536.

  • 2/5 Fox R. 1 year ago on Google • 51 reviews
    If the answering machine says "can be reached by phone between 9:30 a.m. and 12:00 p.m.", then someone should answer the phone at 9:40 a.m. or 11:40 a.m. - whether on Monday or Friday... However, you hear that far too often the announcement, which should actually only run outside office hours, during office hours. If you have an appointment at 2:30 p.m., you shouldn't show up at 2:45 p.m., but ideally at 2:15 p.m.
    3 people found this review helpful 👍

  • 1/5 Melina K. 3 years ago on Google • 2 reviews
    I would never recommend such a practice...
    12 people found this review helpful 👍

  • 1/5 Robert S. 1 year ago on Google • 1 review
    Well, I've never experienced anything like that before. They work as they please and very rarely, if ever, answer the phone. Please take the one star off again, they don't deserve a star. Had to put it so I could write here. If you want to throw away your money and don't need a proper assessment and evaluation for your child, go there. I know my friend's little one very well and know that the report about her is a complete misjudgment. Oh yes, and they issue invoices for appointments that they themselves canceled. We're looking for someone else where we can only read good reviews.😡😡😡😡😡😡😡
    7 people found this review helpful 👍

  • 1/5 Ali N. 1 year ago on Google • 1 review
    I was a patient of Mr. Exact when I was young and I can only advise against it. The diagnosis was based purely on testing intelligence and ability to concentrate; a conversation never took place. The fear of exams was not recognized; instead, a symptom of excessive demands was identified with the traumatic advice to stop school despite good grades. I then underwent proper therapy in which the problem was identified and treated and graduated from high school without any problems
    6 people found this review helpful 👍


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