1/5 Dilesha K. 1 year ago on Google
Worst
experience
and
very
disappointed
to
do
business
with
them.
poor
customer
care
after
finishing
the
purchase!
I
have
purchased
jewelry
worth
over
3
Million
Rupees
and
additionally,
I
have
ordered
my
customized
wedding
rings
with
them.
My
salesman
is
when
I
do
my
first
purchase
he
was
nice
to
me
until
I
finished
my
shopping.
I
have
purchased
it
in
November
Last
year
for
use
at
my
wedding
this
year
on
March
27th.
Just
After
1
week
of
my
wedding,
my
spouse's
ring’s
stones
started
to
fall
out
of
their
settings
one
by
one
even
though
she
is
not
using
her
hand
for
any
hard
work.
there
are
two
rings
double
wedding
band.
The
first
ring
has
9
stones
and
each
stone
falls
out
day
by
day.
and
from
the
second
ring
also
happened
same
the
stones
begin
to
fall
out.
So
I
have
contacted
Ravi
Jewellers
and
my
salesman
talked
to
me
and
I
told
him
the
matter
and
he
said
OK
you
can
bring
it
to
the
store
and
we
will
fix
it
for
you.
Until
I
visit
I
decided
to
keep
the
rings
inside
the
box
before
losing
the
rest
of
the
stones.
On
June
10,
2022,
after
6:00
pm
I
went
to
their
store
with
my
wife
and
met
my
salesman.
I
told
him
the
matter
and
showed
him
the
rings.
from
the
beginning,
I
realized
the
way
he
talking
was
not
seem
nice
and
trying
to
rude
and
he
doesn’t
seem
to
admit
that’s
it
was
their
mistake
that
stones
fall
out
of
settings
is
that
they
were
not
set
correctly
and
improperly
in
the
ring.
He
said
we
will
charge
you
if
want
to
fix
this
again.
Oh!!
once
he
said
that
I’m
beginning
to
be
frustrated
with
how
they
could
charge
me
for
their
own
mistakes?
The
first
reason
he
told
me
that
my
wife
could
have
done
any
hard
hit
by
her
hands
was
that’s
could
be
a
reason.
after
I
argued
with
him
he
said
the
ring
size
is
not
suited
for
her
that’s
the
reason.
That’s
really
funny
after
we
recheck
the
ring
size
on
the
same
table
both
rings
are
two
different
sizes!
But
I
ordered
to
have
both
rings
the
same
size
because
that’s
both
rings
for
wearing
on
the
same
one
finger
as
a
double
ring.
he
told
me
I
asked
him
to
make
two
different
sizes.
Wow,
I’m
more
frustrated!
I
asked
him
to
bring
the
measurement
card
which
I
signed
and
gave
when
I
ordered
and
he
just
stands
from
his
chair
and
pretends
to
find
the
card
another
salesman
said
we
don’t
keep
that
after
completing
the
sales.
Oh
really?
it’s
their
system?
after
a
while,
another
senior
salesman
went
there
and
talked
to
me.
The
funny
thing
is
everyone
is
trying
not
to
admit
their
mistake
but
trying
to
distract
the
wrong
reasons
to
my
side.
What
I
have
lost
is
customer
care.
nobody
tries
to
talk
nicely
and
admit
this
is
our
mistake
we
can
fix
it
for
you.
While
arguing
with
them
the
MIRACLE
is
happened
another
stone
is
fall
out
on
the
table.
I’m
attaching
the
image
of
that
with
this
review.
and
the
salesman
is
few
second
silents
and
when
I
showed
to
the
senior
salesman
who
standing
there
he
said
wherever
you
buy
the
rings
the
stones
can
be
fall
out
anytime.
and
I
said
we
just
a
few
weeks
and
stones
begin
to
fall
out
it’s
your
quality
of
the
work?
He
replied
Yes!
Stones
can
fall
out
even
the
next
day
of
purchasing
and
we
don’t
guarantee
that!
Wow,
it’s
their
quality
of
the
production?
Then
why
were
we
requested
to
pay
separately
for
Making
Charge?
All
their
reason
is
failed
on
the
table.
In
the
end,
they
said
ok
we
will
fix
it
for
you.
But
I
decided
not
to
do
business
with
them
again
and
I
left
home
Because
I’m
really
disappointed
why
should
I
argue
this
much
to
make
this
small
thing
happen.
Why
no
any
customer
care
even
though
I
purchased
worth
more
than
3
million
from
them?
The
salesman
is
so
rude
and
I
also
haven’t
got
any
positive
response
from
other
all
salesman
and
senior
salesman.
So
I
will
never
trust
this
management
and
POOR
CUSTOMER
CARE
after
we
finished
the
purchase!
I
will
never
recommend
this
place
to
anyone
to
has
disappointments
and
frustration!
They
only
educated
their
salesman
to
provide
customer
care
before
purchasing
not
after
purchasing.
why
we
should
pay
millions
of
rupees
to
have
Poor
care
and
Poor
Quality
of
work?
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