3/5 D V. 1 year ago on Google
Pros:
staff
are
absolutely
amazing
and
friendly.
No
complaints
about
them
as
they
are
the
best
part
about
this
resort.
We
stayed
in
a
bungalow
and
it
is
a
lot
like
a
cabin
in
the
jungle.
It
is
somewhat
clean
but
do
expect
what
you
would
find
in
a
jungle
-
bugs.
We
had
a
screen
with
a
small
crack
on
the
bathroom
and
resulted
in
thousands
of
flies
entering.
Again,
the
staff
were
quick
to
accommodate
us
with
a
room
change.
Breakfast
-
it
is
what
it
is,
we
skipped
it
as
it
was
nothing
special.
A
few
Thai
dishes,
fruit,
hot
dogs,
but
there
was
a
nice
egg
station
with
an
attendant
making
omelettes
to
your
liking.
The
pool
situation:
there
are
3
pools,
two
are
dirty,
and
one
is
clean.
The
best
pool
is
on
Railay
West
(busy
tourist
side)
however
there
are
limited
chairs.
SUGGESTION
FOR
STAFF:
Please
stop
allowing
guests
to
come
down
early
and
drop
a
towel
on
a
chair
to
hold
it
for
the
day.
The
hotel
needs
a
“leave
your
chair
unattended
for
30
minutes
and
lose
it”
policy.
We
stayed
for
4
days
and
every
day
there
was
only
a
handful
of
people
in
the
pool
with
all
the
chairs
spoken
for.
Totally
annoying.
All
in
all,
it’s
a
3/5
resort
given
the
bugs
ability
to
get
under
doors
and
in
rooms,
mediocre
breakfast,
and
only
1/3
pools
available
to
use
especially
during
high
season.
Again
to
the
staff
-
thank
you
for
being
kind,
smiley,
and
accommodating
every
interaction.