3/5 Nick F. 7 months ago on Google
I
normally
only
write
a
review
if
an
experience
is
really
good
or
really
bad.
Our
lunch
at
Bricks
and
Bread
KL
today
was
neither
-
it
featured
both....
and
more.
The
Good
Really
really
nicely
designed
restaurant
-
instagramable
is
correct
-
with
a
nice
vibe,
very
heigh
ceilings,
bright
and
airy.
Our
server
Aziz
was
great
-
very
"on
it",
hard
working
and
accommodating
despite
the
challenges
of
the
day.
The
food
looked
great
and
tasted
OK
la
-
the
taste
just
somehow
did
not
match
the
superb
looks.
The
sourdough
bread
was
a
hit
-
but
why
charge
MYR2
for
butter
???
Coffees
were
fine.
Carrot
cake
on
the
very
sweet
side
-
maybe
designed
for
local
tastes.
Our
disabled
guest
walloped
the
fried
chicken
sandwich
-
must
have
been
good!
It
was
her
first
day
out
without
wheelchair
after
8
weeks
due
to
severe
leg
injury
and
surgery.
The
way
Aziz
handled
the
plastic
stirrer
baked
into
the
apple
crumble
was
commendable.
Pure
natural
instinct
to
immediately
take
it
away.
The
Not
So
good/Really
Bad.
Trying
to
book
a
table
by
sending
two
WhatsApp
messages
to
the
restaurant
which
were
read,
but
never
answered....
until
you
need
to
make
a
phone
call
to
get
a
reply.
Then
when
you
speak
to
the
representative
of
the
restaurant
(who
should
be
fired
based
on
our
experience)
and
they
are
RUDE
(condescending
bordering
on
abusive
might
be
more
accurate
descriptions)
and
encourage
you
NOT
to
make
a
booking!!!
Having
been
to
thousands
of
restaurants
around
the
world
it
was
a
first
time
experience!!!
When
you
say
you
have
a
disabled
guest
and
need
a
ground
floor
table
near
the
door
and
they
say
"sorry
cannot
promise."
When
they
tell
you
they
cannot
guarantee
that
they
can
make
your
food
on
time
as
they
will
host
a
party
upstairs.
When
you
agree
to
come
at
11:45
-
a
reservation
is
RELUCTANTLY
given
but
with
a
subtle
hint
"you
better
come
on
time."
My
wife
had
the
phone
call
but
had
she
told
me
about
the
way
she
was
treated
on
the
call
before
our
lunch,
we
would
never
have
come
to
Bricks
and
Bread
KL.
Our
disabled
guest
was
enjoying
her
apple
crumble
when
she
spit
out
a
piece
of
a
plastic
stirrer
(about
0.7cm
long)
which
was
baked
into
it.
#healthhazzard
Aziz
immediately
took
it
away
and
then
came
back
to
ask
if
we
really
found
it
IN
the
crumble.
Yes
we
replied.
He
apologised,
offered
a
replacement
item
(we
declined)
it
was
not
charged
and
he
then
brought
a
chocolate
cookie
to
our
guest
compliments
of
the
house.
Well
handled
Aziz
and
your
tip
was
earned.
The
Unforgivable
When
we
left
the
restaurant,
the
remaining
portions
of
apple
crumble
(they
take
the
form
of
a
brownie)
were
still
in
the
display
cabinet
for
sale!
There
are
fair
odds
that
other
portions
were
possibly
similarly
contaminated
-
our
piece
was
just
a
broken
off
part
of
a
longer
plastic
stirrer
-.
Any
restaurant
that
places
profit
over
the
safety
of
it's
diners
is
one
to
avoid.
Sayang
:(
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