Kompleks Pakar & Rawatan Harian (SCACC) HKL image

Kompleks Pakar & Rawatan Harian (SCACC) HKL

Hospital Specialized clinic

😠 Very limited seat for makcik pakcik, i came here at 8am and until 9:30 didnt get queue number yet. The nurse lost my appointment card and had the audacity to blame me for their mistake!! Slow system, its like a very old programming or something, computer lagging. People often mention long, parking, referral, appointment, clinic, hour, letter, service, staff, queue,


Address

Persiaran Hospital, 50586 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Contact

+60 3-2615 5555

Rating on Google Maps

3.90 (137 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 12:45 pm, 2:45 to 5 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: long (12) parking (11) referral (11) appointment (10) clinic (10) hour (10) letter (10) service (9) staff (9) queue (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Deby A. 9 months ago on Google • 82 reviews
    Very limited seat for makcik pakcik, i came here at 8am and until 9:30 didnt get queue number yet. The nurse lost my appointment card and had the audacity to blame me for their mistake!! Slow system, its like a very old programming or something, computer lagging.
    8 people found this review helpful 👍

  • 4/5 e e. 6 years ago on Google
    Good place to get treatment from the specialist at a government run hospital. Staff are very friendly and helpful. Although most of the doctors are still junior but they are being monitored by the senior specialist. The place is equipped with up to dates facilities and all are in the same premise.
    4 people found this review helpful 👍

  • 5/5 Jazmine M. 6 months ago on Google • 41 reviews
    1. If you complaint about parking spaces, for those that are capable can take MRT and get off at station HKL exit A , walk to SCACC for few minutes. 2. For neuro clinic, advisable to come 1 hour early from your appointment time. Take care everyone !
    2 people found this review helpful 👍

  • 1/5 Angela P. 6 months ago on Google • 58 reviews
    Parking is horrendous how can it be full house and at least have a connection from the children's wad cos I was told to park the next building which is a long walk and that caused delay in registration and for a warga emas this is senseless and a nightmare. Please please IMPROVE YOUR PARKING AT LEAST HAVE A BACKUP NEAR THE SCACC BUILDING. Thanks
    1 person found this review helpful 👍

  • 4/5 elmy a. 2 years ago on Google • 49 reviews
    Specialist Centre of Hospital Kuala Lumpur. Crowded but well managed , but for neurology clinic always full crowded and need a long queue so need to came early, Unfortunately the car park is a long walk away and those who can’t walk will need to be dropped off.
    1 person found this review helpful 👍

  • 4/5 Joan 3 months ago on Google • 67 reviews New
    Can’t really complain much as they are doing their best with the resources available. Public hospitals often have long waiting times, this one too, for the same issue, i have like few appointments with months in gaps..if you need faster healthcare solutions, you may want to visit private ones…The urology clinic is on the third floor, opening at 8 am and they will start distributing queue number. However, the numbers only get to be called when it’s near 9am…Arrive early for a queue number, even with a 9 am appointment. Despite early arrival, don’t be surprised that queue order may vary due to some doctors visiting wards in the morning…

  • 1/5 ANUAR Firzanah F. 1 year ago on Google
    low customer service. so today(22/7/22) 945am. I came for my appointment @ psychiatry level. I came at the counter n I ask the lady where n to whom to put my appointment book. n also going to asking some other things, she's interrupting me n like "masuk dlm. masuk je dlm" not even looking at my face. makan gaji buta ke apa?? im so gonna remembered that makcik face. lady, u're paid for that. so u better working nicely.
    3 people found this review helpful 👍

  • 4/5 Shintaro K. 3 years ago on Google
    Very strict system to fight covid, very easy business if you have ALL your proper documentation ready, and come early. Also with a little patience everyone could get in fairly smoothly
    3 people found this review helpful 👍

  • 5/5 Noon A. 7 months ago on Google • 3 reviews
    Although the wait is long, but the service is superb!! Keep it up docs, nurses & staff of opthamalogy clinic pakar hkl
    2 people found this review helpful 👍

  • 5/5 Tee Lin K. 1 year ago on Google
    Came for appointment at SCACC HKL at Klinik Pembedahan plastik & reconstructive , I appreciate the Penyelia klinik , he arrived very early ,long before the schedule 8:00 oclock and started work before other staff arrive . Thank you very much for his working ethic.
    2 people found this review helpful 👍

  • 1/5 Khairul Zahreen Mohd A. 2 years ago on Google
    Friendly staff at Oftalmologi yet the patients movement is improperly managed. It took the whole day for every appointment. 1 hour for registration and I don’t know how long to wait for the laser procedure. So far have been waiting for 3hours plus2 after dilution was completed for the next procedure 😔
    2 people found this review helpful 👍

  • 4/5 hasanah A. 2 years ago on Google
    Been to ENT a few apmst this year (2021). So far excellent svc . Specialist, Drs, nurses explain everything. So many consultations room, Waiting time between 15min-1/2hour. The only downside is parking.. always full n too small spaces. Come at least 1/2-1hour early b4 your apmt if ur driving on ur own. Try to avoid admission if you can, treatment was ok but the ward is mix gender ward. #so not comfortable
    2 people found this review helpful 👍

  • 4/5 Juzar M. 2 years ago on Google
    Specialist Centre of Hospital Kuala Lumpur. Crowded but well managed. Doctors are good and service is efficient. Check for your floor depending on your requirement, go to information counter and pick up a waiting number. Avoid Mondays if you can. Unfortunately the car park is a long walk away and those who can’t walk will need to be dropped off.
    2 people found this review helpful 👍

  • 5/5 Aaron V. 3 years ago on Google
    Hats off to all the dedicated staffs here for giving their best in their work and taking care of patient. People need to realize and be grateful towards KKM for providing best free healthcare service for y'all! Appreciate it and dont be too demanding and judgemental. Public are provided with free healthcare service and still want to critizing about long queue, waiting for hours, and so on. So manja !
    2 people found this review helpful 👍

  • 1/5 keshmahinder s. 3 years ago on Google
    Me walked from Hkl to this place to get appointment n by 4:30pm closed...should change the timing...on website should be stated 4:30pm close not 5:00pm.When I chk at the information counter the person over there said close at 5pm. So not sure who is right or wrong. I hope KKM should change the timing..cause this is confusing ppl.Ty.
    2 people found this review helpful 👍

  • 4/5 Fatin N. 3 months ago on Google • 19 reviews New
    Visited klinik bedah mulut, referred from UTC Pudu Klinik. Got appointment in one month, xray in the same building, and then got my wisdom tooth extracted and then got the review appointment one week after. Waiting time vary from 30 mins to 2 hours. Doctors and staffs were all very kind and helpful with the explanation after the minor surgery.
    1 person found this review helpful 👍

  • 1/5 Priya Yeoh B. 6 months ago on Google • 24 reviews
    HKL SACC G Floor Cafe Bought 1 Laksa & 1 Laksam back home for brunch, after whole morning seeking medical attention here. 1. NIL salt 2. Laksa no egg inside 3. The limau kasturi seller put whole thing inside without cutting. 4. Irk me & my mom when in actual fact the kuah for both laksa & laksam the same?!!They are supposed to be different! 5. Packed this from the G Floor, previously the upstairs store was DELICIOUS, sadly the vendor stopped selling.

  • 1/5 Mei Shan Winnin K. 2 years ago on Google
    Long waiting time at xray department. My husband waited 1 hour to submit the form, wait another 1 hour to get the number. Another 1 hour to do the oral x-ray. And 1 more hour to get the wet film. From 10am till 2pm in jabatan pengimejan diagnostik level 1. Only waited 2 hours to see doctor. So get prepared if doctor need any x-ray.
    1 person found this review helpful 👍

  • 4/5 huda s. 1 year ago on Google
    Yes, this specialist hospital is jam packed (pray tell which hospital isnt ya) but they offer exceptional services to referred patients.
    1 person found this review helpful 👍

  • 4/5 khairun h. 2 years ago on Google
    Parking level 3 and 4 only for visitors. The parking small and redicilous. Then where is polis bantuan.... Please la jaga traffic
    1 person found this review helpful 👍

  • 5/5 Shah S. 3 years ago on Google
    Experience of being warded at Institut Urologi for Prostate Cancer was 9/10. The facilities and equipment may be old but they are well maintained; the staff and doctors competent. The government needs to replace old and broken equipment like the MRI and CTScan as they are being operated 24/7 and will breakdown sooner rather than later.
    1 person found this review helpful 👍

  • 5/5 December 1 year ago on Google
    Parking is far but the departments are very organised, mostly by floor. It is one of the newest buildings in HKL and I suggest to get someone to drop you there or take a Grab.
    1 person found this review helpful 👍

  • 5/5 Khairur A. 3 years ago on Google
    Very affordable medical care for Malaysians.
    1 person found this review helpful 👍

  • 4/5 Siti Sarah Z. 2 years ago on Google
    Pintu masuk parking agak tersorok.. signage not well managed.. difficult for people to find entrance from parking to lobby..and also..from lobby to clinics.. Reception staff at Vascular Clinic very helpful and friendly..
    1 person found this review helpful 👍

  • 3/5 Flynn B. 2 months ago on Google • 6 reviews New
    Not the best place to make appointments. Hospitality is also questionable.

  • 1/5 miss d. 5 months ago on Google • 3 reviews
    got a referral letter from private clinic so i went to ent hkl. waited for 1 hour after i handed them the letter before they can tell me that i need a government referral letter. they said if i proceed with my private clinic referral letter, fees will be expensive. when i ask them how much is the fees they said they are not admin to tell me how much is the fees. that guy at kaunter saringan with highlighted hair.

  • 2/5 Adi Affendi (. 6 months ago on Google
    Specialist.

  • 1/5 Muhd A. 4 months ago on Google
    To Klinik Dermatologi: Buang jelah telefon tu, orang call asik x dapat2. Pakai nombor sampai 2, tapi 2 2 xfunction.

  • 4/5 Syed Mahmood B. 1 year ago on Google
    I was there recently on 30 March 2023 at the Opthalmology Clinic to have my annual diabetic screening done.

  • 5/5 BeeGuat Y. 8 months ago on Google
    patience and love doctors and nurses .❤️❤️❤️❤️❤️

  • 5/5 bavanni s. 1 year ago on Google
    No complaints here for anything...yesss we have to go there early morning..

  • 4/5 Fifie M. 1 year ago on Google
    Waiting time to long. Bring my mother ages 70 year and need to wait about 1 hours. Another problem this building is parking. If you come late for sure you don’t get parking.

  • 2/5 Siew Huei W. 2 years ago on Google
    If possible avoid visiting on Friday. Despite the service hour until 12:15 before lunch break. The anesthesia department declared closed at 11am. I was requested to come back at 2:45pm. Take it or leave it.

  • 5/5 your p. 4 years ago on Google
    Giving 5 Stars to the nurses and staff, much appreciated there helpings ???? May Allah bless you all

  • 1/5 Ishita R. 5 years ago on Google
    Worst experience.

  • 5/5 SU HANG O. 6 years ago on Google
    Good place to get treatment

  • 5/5 Nisa I. 6 years ago on Google
    My working place

  • 5/5 Muhammad Norazmeerudin Mohamed A. 7 years ago on Google
    Friendly staff & superb service

  • 5/5 Mimi R. 4 years ago on Google
    (Translated by Google) Obtain a referral letter from the MOH to the SCACC Oral Surgery Department. Indeed, many people wait for the turnout number here as a reference point for the whole of KL. Please wait patiently. Before consulting a specialist, you should first check your blood pressure and health history by the nurse. Expert case studies and consultations for free. This is the best case study in Malaysia, you can find a free specialist using a government clinic referral letter. And if hungry stomachs can eat near the cafe below. Many options. Not sure the parking lot but it must be full. Better go with Grab la not a headache. (Original) Dapat surat rujukan dari KKKL utk ke Jabatan Bedah Mulut SCACC. Memang ramai orang untuk tunggu nombor giliran sbb sini memang tempat rujukan utk seluruh KL. Sabar je la tunggu. Sebelum jumpa pakar, kena periksa blood pressure dan sejarah kesihatan dulu by nurse kot. Pakar teliti kes dan bagi consultation for free. Ni yang best pasal Malaysia, dapat jumpa pakar percuma je kalau pakai surat rujukan klinik kerajaan. Dan kalau perut lapar boleh makan dekat cafe bawah. Banyak pilihan. Tak sure parking tempat ni tapi mest penuh. Better pergi dengan Grab la tak sakit kepala.

  • 3/5 陈素箐 4 years ago on Google
    (Translated by Google) there is pus surgery at the back hole to the? price? (Original) ada bedah nanah di tempat lubang punggung ke? harga?

  • 5/5 عبدالله بين �. 7 years ago on Google
    (Translated by Google) Al hamdulilah ... (Original) Al hamdulilah...

  • 4/5 Rafiq S. 3 years ago on Google
    (Translated by Google) Dermato Clinic (Original) Dermato Clinic

  • 4/5 Ahmad Razif Mohamed R. 5 years ago on Google
    (Translated by Google) The area is less strategic ... the route to the car is too narrow .. there is no parking place for the public .. only can drop the patient .. very many people if waiting for the elevator maybe 5 6 times the new trip can ride .. but the best service .. ? (Original) Kawasan kurang strategik... laluan untuk kereta terlalu sempit.. tiada tempat parking untuk public..hanya boleh drop pesakit.. sangat ramai orang kalau tunggu lif mungkin 5 6 kali trip baru dapat naik.. tapi servis terbaik.. ?

  • 4/5 Squido N. 4 years ago on Google
    My uncle came for dental treatment at Klinik Bedah Mulut & Maksinofasial. If you have letter referral from government, the first registration is free. Upcoming charges will be RM5 per registration. If you opt for government treatment, get referral letter from government clinics beforehand. Private clinic referral treatment will be more expensive. Ex: if you have private clinic referral letter, registration fees will be RM30, and for 1 tooth extraction is RM1200, but if you have referral letter from government clinic, registration is RM5 and 1 tooth extraction is RM50. Go to the nearest Klinik Kesihatan Kuala Lumpur at Titiwangsa (Government Clinics) for referral.

  • 5/5 Kamarudin 6. 2 years ago on Google
    Fine,ok

  • 5/5 Fara G. 5 years ago on Google
    Very good doctors. Professional medical care.

  • 4/5 Edj. R. 5 years ago on Google
    Been with this hospital for years and it has much support over my medication and health. This ministry I'll support always.

  • 3/5 Pammy J. 5 years ago on Google
    I visit this place weekly accompany mother to Wound Care Ctr. Most staffs are very friendly and dedicated. Today 18th July 2018, I bought chicken soup from the cafeteria. Heated it up at home and to my surprise it was very very salty. I hope this is looked at please. Even the drinks are very very sweet.

  • 5/5 Marina M. 6 years ago on Google
    Friendly staff so far, I had been here few times last year for my wisdom tooth operation procedures. The doctor did it very well, no painful at all. Special Thank you credited to Dr. Yasmin and her staffs at room 14 (2017).Their service really superb. Keep it up girls. Today Im here again to check my sinusitis.

  • 4/5 yus d. 7 years ago on Google
    Nice clean new building, friendly staff at frontdesk but need to improve on traffic control

  • 4/5 CK T. 7 years ago on Google
    Very new and cool building. Don't forget to bring along your jacket if you can't stand with strong aircond

  • 3/5 Nas R. 7 years ago on Google
    (Translated by Google) So many people. I brought a baby with less than a month for repeat treatment. It's too long to wait. It's not appropriate for a baby who doesn't have a full moon. Because it mixes with adult patients. (Original) Ramai sangat orang. Saya bawa bayi tak cukup bulan untuk rawatan ulangan. Terlampau lama menunggu.ianya tidak sesuai untuk baby tak cukup bulan.kerana bercampur dengan pesakit orang dewasa.baby jadi bermasalah.

  • 2/5 Shree D. 2 years ago on Google
    Its so difficult to reach the specific klinik pakar.

  • 1/5 Yap L. 3 years ago on Google
    The entrance from Jalan Pahang closed for entry. Very inconvenience with a big turn by other roads.

  • 4/5 Azman S. 5 years ago on Google
    Surgical Day Care

  • 4/5 Mohd Amir (drum b. 2 years ago on Google
    It's professionally improved

  • 3/5 Serene Y. 4 months ago on Google • 1 review
    The queue at Oftamology is long and out of control when people just cut queue at the front. Fail to have a date change due to this department didnt answer phone calls at all. However, the doctors and nurses are nice.


Call +60 3-2615 5555 Open on Google Maps

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