1/5 Irene O. 4 years ago on Google
I
really
wanted
to
like
Marble
8.
I
really
do.
I
had
fond
memories
of
the
food
and
attentiveness
of
the
staff
from
4
years
ago,
but
unfortunately
our
experience
this
time
left
a
burnt
taste
in
my
mouth
(pun
completely
intended).
It
started
with
the
reservation
process.
We
called
at
around
6,
and
was
told
they
only
had
tables
at
9:30.
Really
late,
but
ok,
fine,
it’s
a
popular
restaurant,
right?
So
my
husband
asked
to
be
put
on
the
waiting
list,
and
to
please
call
us
if
a
table
becomes
available.
Reservation
centre
says
ok.
We
go
hungry
waiting,
and
having
walked
the
entire
G
and
basement
floors
of
KLCC,
decided
to
head
over
to
the
restaurant
at
8:45
to
wait.
We
got
there,
and
to
our
(first)
surprise,
we
were
told
there’s
a
table!
Oh
ok,
fine,
that’s
actually
good
right?
But
we
walked
in,
and
the
place
was
HALF
EMPTY.
So
empty
in
fact,
that
we
got
the
coveted
corner
window
seat!
Uhm,
what
happened
you
ask?
Well
we
wanted
to
know
too!
But
we
were
hungry,
so
we
decided
to
eat
first
and
feedback
later.
Ordered
the
Bistecca
all’s
Fiorentina,
a
side
and
a
couple
glasses
of
red
wines.
Apart
from
some
hiccups
with
the
wine
ordering
as
we
were
told
our
first
two
choices
were
out,
ordering
was
fine.
Bread
basket
was
good,
complementary
wagyu
slider
was
pretty
yummy,
so
that
got
us
excited
for
the
steak!
Perhaps
we
got
too
excited,
because
the
steak
was
pretty
much
unpalatable.
The
outside
was
extremely
burnt
and
hard
-
so
hard
you
could
hear
the
clinking
noise
as
you
lightly
tap
it
with
the
side
of
your
fork.
We
had
to
cut
off
the
outer
layer
in
order
to
even
eat
the
meat
(which
was
okay).
We
wondered,
like
you
who
is
reading
this,
how
this
happened.
So
we
asked
the
assistant
manager.
We
cook
quite
a
bit
of
steak
at
home,
so
we
knew
this
was
NOT
RIGHT,
especially
for
such
a
high
end
restaurant.
Asst
manager
have
a
long
explanation,
and
tried
to
tell
us
that
it’s
so
dry
because
they
dry
aged
it.
If
you
know
dry
aging,
you
know
the
outer
layer
is
inedible
anyway
(because,
you
know,
mold
and
bacteria
and
that
crazy
stuff),
so
we
were
not
eating
that
layer.
And
if
done
right,
the
meat
should
be
super
tender
because
the
dry
aging
process
would’ve
broken
down
the
protein.
So
that
was
just
not
right.
We
decided,
since
we
had
him
there,
that
we’d
give
the
feedback
about
the
reservation
process.
To
our
surprise
he
tried
super
hard
to
explain
that
it’s
because
we
called
on
the
day
so
they
could
only
take
us
in
at
9:30.
If
that’s
the
case,
the
reservation
Centre
should’ve
told
us
and
not
agree
to
put
us
on
the
waiting
list.
And
secondly,
is
this
really
how
you
run
business,
to
make
your
potential
customers
wait
till
9:30
even
though
the
restaurant
is
half
empty?
All
in
all,
it
was
a
very
disappointing
experience.
We
had
such
high
hopes
because
of
all
the
good
reviews
and
my
own
personal
experience,
and
it
just
all
fell
flat.
For
a
restaurant
touting
itself
as
a
fine
dining
establishment,
Marble
8
has
a
lot
of
soul
searching
to
do.
1 person found this review helpful 👍