within my expectation cleanliness i would give 8/10. housekeeping really done a very good job. room was big enough for young kids . breakfast Varity just enough food was pretty good A comfortable stay . easy parking

Had a short stay, overall it's not bad. Pros: • spacious room and bathroom; • has stove, 2 in 1 oven/microwave, sink, basic cooking tools and cutlery; • air conditioner temperature just nice (not too cold or warm when sleep); • delicious and spicy nasi lemak at breakfast; • walking distance to the Linc, US embassy, Ampang Park LRT station, Rama V, If Only • initiative bellboy Cons: • can hear the noise from opposite room (family with 2 kids); • limited choices at breakfast; • if you park at B2, you have to carry your luggages by yourself or drop them at entrance because only B1 has lift to go up to lobby

Stayed here a few times and always had a good experience in terms of rooms, services and location. Would absolutely recommend those who seeks quiet refuge in the city centre. My last stay was after my marriage and I was served by Mr. Jumadi at the front desk and he is tremendously helpful in fulfilling my requests. Had a good breakfasts and satisfying dip in the pool. My complains are that there's few roaches in the room so maybe they need to step up their cleaning game, and the other thing would be the noisy air-conditioner in my initial room, luckily the staff kindly transferred me to another room with better-sounding air-conditioner. Other than that, the place is great. Would absolutely stays here again when I get the chance and would absolutely recommend it.

Saturday,8 July 2023 Breakfast@ Shiso Dear management. The food is excellent. However due to lack of staff,they are tired. They have to work fast, the spoon and fork to be clean hastily and this will create noisy ambience. Dear management. We pay your service with money, please understand. Thank you.

It was my 2nd time staying at this hotel and I would definitely be back again for a weekend staycation. Even though it’s located strategically near a main road in the city centre, the area is peaceful and quiet. Plus, getting to the hotel is easy without any heavy KL traffic. The pool area is beautiful too. However, when we lounged around 7pm, the wooden platform reeked heavily of urine. I’m assuming it must have been a child’s since it was crowded with families earlier. I would appreciate if the hotel staff looked into that problem. Both rooms we stayed in during our stay was perfect and well equipped with everything we could need. The spacious room is suitable for couples or families. We were also surprised by how good the breakfast was. It had a lot of varieties and the food was amazing at its price point. Definitely will be back to Micasa if we need somewhere to stay in the city :)

It’s our first time and I loved it. My partner and I enjoyed ourselves here because of its cleanliness and the spacious room. The location is great and parking was easily available just right outside and at the basement. We did put on DND but they rang us up in the afternoon to check if we needed anything (only requested for water) & their service was prompt. I thought that was really thoughtful of them. No complains at all. Just overall a super fantastic stay for us! Will definitely be back next time I visit KL!

Pro : Comfy bed, spacious room, relax & calm ambience, location is just 3-4km to KLCC, Times Square & city centre. Cons : very slow check-in process, WiFi discontinue after 11.59pm of the day if you don't call the-long-waiting-receptionist to reactivate the WiFi. Parking basement is very small & uncomfortable to akses due to no lift and direct proper signboard.

(Note to DBKL you should not do any construction or road repair at night 10pm-5am around apartments area , people trying to get rest at this time) There was a road construction was on at night at my apartment. I wasn’t able to get rest and sleep. Had to search for a hotel to get some sleep. Booked a hotel room nearby and saw nice pictures and good review about this hotel. I was surprised the place is near KLCC in Tun Razak, the room were spacious and cozy. Didn’t feel like I was in the city Centre. I stayed there for 2 nights, had a really nice good night sleep. Thank you

The best place to stay if you have an appointment with the US Embassy. The duty manager was helpful and printing services are available as well.

Actually didn't go to MiCasa but it was chosen for a meeting place in KL to park our car before we proceed to the French Embassador residence nearby. It was a convenient and accessible location with parking space at either MiCasa or The Icon (adjacent building). The Icon parking rate the cheaper though.

By far the best place to stay in KL. I very much preferred Mi Casa over the executive mountain view Hilton Double Tree room and the other two Air BNBs we stayed at. The room was clean, spacious and super comfy. The pool was a little zen heaven. The staff were incredibly helpful, kind and smiley. Thank you Mi Casa!!

My second stay at MiCasa. The service and the people here are the beat parts of the stay. Very welcoming and accommodating! The hotel and rooms themselves are clean, modern, and thoughtfully designed. Love the pool atmosphere.

I had great experience during my stay here. The room was wonderful, it's spacious and clean, also all the facilities in the room was complete. Thanks to the doorman staff. The staff was so nice and very helpful.

Had a very pleasant stay in this hotel. The facilities are adequate and the setting of the hotel is very homely. I booked a studio and was cooking in the room itself. The staff are very helpful and polite. The room is so well decorated and very comfortable.would 100% come back!

Great hotel in an excellent location. The hotel has 2 restaurants, one of which is high end. The breakfast is good, also has washers and dryers on site. The staff is very friendly and helpful. The reason I did not give 4 stars is because of the gym which is just terribe, other wise it is a great place and I will stay here every-time I am in KL

Hi,Azrie here.. nice place.. Very nice hotel! Helpful, attentive staffs! The room is very tidy and clean! Food is nice! Location is good! A small shopping malls downstairs but you can get most of the things from it. Supermarkets, clinics, money exchange, foods.. very convenient

I like swim at their pool and see surrounding beautiful hotel. The staff so frendly and always smiling to visitors. I will back again here in future.

Pleasant stay, but inconsistent service, the room is in a state of disrepair. Torn cushions on the couch, leaking shower... etc. Kitchenette with only the minimum of utensils and servingware. Only a small paring knife for preparing breakfast. Service was friendly, but occasionally bordering on rude. Somehow more expensive than a luxury hotel in Penang, but whatever...

Terribly Unhygienic! Had to check out after 7 days after booking for 9 days. Discovered blood stains on BOTH sides of the mattress protector, blood stain on the bedsheet and a dead roach in the bathroom. Hotel did send us a complimentary fruit basket as an apology but the last straw was when the water in the bathroom turned brown. Was told vendor could only come the next day to fix their water tank so had no choice but to check out immediately. Very disappointing in view of the Micasa heritage.

I recently had the pleasure of staying at Mi Casa Hotel, and I must say it truly felt like a home away from home. The hotel itself is beautifully designed and well-maintained, but it's the staff that really sets Mi Casa apart. Nelly, the manager, went above and beyond to make sure my stay was comfortable and enjoyable. She was always available to answer any questions I had and provided excellent recommendations for local attractions. In addition to the hotel, I also had the chance to visit Cilantro Bar and Grill and was blown away by the atmosphere and the service. Mike, the bartender, was incredibly friendly and knowledgeable about the menu and area. Overall, my experience at Mi Casa Hotel and Cilantro Bar was top-notch. I highly recommend both to anyone looking for a comfortable and enjoyable stay in the area.

Room is clean, spacious but little old facility. Very strategic location, closer to embassies and public transport like LRT etc. Breakfast buffet - below average. Very limited choice, but decent food. Both western and malaysian breakfast combined. They charge extra 50 MYR for the buffet, but my personal opinion it is not worth for the money you pay.

Stayed there for 1 night only. I loved that it has everything that I need. The room was clean, neat, comfortable and quite spacious. Lobby has everything, laundrette, cafe, gym.

It was a nice and wonderful stay at im casa hotel. The atmosphere was family, and I highly recommend staying at the hotel, it is beautiful, clean, quiet, and excellent service. I would like to thank the customer service team, especially Mr. Eddie, who was very friendly and worked to facilitate our requests in a professional manner.

my family have a wonderful stay. location is good. free parking. staff is friendly an helpful. Breakfast item is limited , taste is good. room is spacious but smell abit wood musty. overall is excellent and will come back.

It's located in the center and very close to all the nice restaurants and pubs and twin towers. The rooms are very spacious and clean and tidy. Biggest disappointment was the service. The checkin was at 3 PM but the room was not ready even at 3.30 PM ans we were made to wait. The person at the reception had no clue what was happening. Finally we managed to get the room. Another annoying thing was that they have parking in the hotel but every time you need to take the car out you need to get a paper ticket from the reception. Overall except for the checkin issue it was a good experience.

Definitely not going back to this place again. The 2 stars is only because it is situated in a very convenient location and it has quite nice large rooms. The service however is awful. The receptionist has no basic knowledge of hospitality. The check-in time is already late for this property, but it wasn't ready even at the said time. The receptionist showed no concern about this situation at all. He just sat there like there was no problem at all.

This is the most comfortable and clean room I have been in in Malaysia.The staff is very responsive and nice to communicate with. Spacious room with kitchen, large comfortable shower, the room has everything you need, kettle, oven, refrigerator and cutlery.🤝🏻🥹🙏🏻☺️

Room had blood on the mat, clogged sink and the smoking room you pay a fee and smoke inside, no window no balcony. Apart of being crazy gross, they ask a fee not present in the website. Ps - it is situated very poorly. A restaurant that is not a macdonalds or a shopping centre you need to walk 5km.

We arrived late and the restaurant was about to close but still entertained our order and we were able to savor every bit of it. The room was clean and absolutely comfortable, although i am surprised they kept the AC on despite us not being there. Anyhow, the interior was perfect, had an iron to do clothes, coffee and green teas helped. The front desk person was very helpful in making our stay very comfortable. Thank you for this.

The Hotel Room is big with pantries, the WiFi is strong which capable to work in room if needed. The location is convenient however the hygiene of the bathroom need to be improve… overall is good value for your money on staying in a 5 star hotel.

The hotel is definitely well and strategically located. Walking distance to the LINC KL where you could find some good restaurants and Bens Independent Grocer. The hotel was clean and well-maintained. Ample car park and complimentary when you check out. As you enter the lobby, your nose will immediately pick up the smell of lemon grass in the air. Calming effect for me. And also known to keep away the mosquitoes. The staffs, including the security guards, are warm, friendly and very helpful. Nini, helped me with the check-in and DM Nelly upon check-out. The room, bathroom and kitchenette are clean and well maintained. The blackout curtains made the room totally pitch dark for a great sleeping experience. The strong water pressure and nice hot water made showering great.

MiCasa is small type Hotel, but the services is same any top brand Hotel. The Hotel entourage is very helpfull. The Room is beautiful. The location of the Hotel is a bit secluded, good for privacy. Love it.

US Embassy is nearby and can walk from this hotel about 5 minutes. Very convenient. Room is clean. Receptions is professional. Recommended!

The staff were all very nice and friendly. The room is clean and comfortable. It is near to some restaurants and a grocery store so it is more convenient to get some food. It was a great experience.

nice and comfortable, but a bit noisy at sleep time..🤔😅😣👻

Super fast check in by the front office. Greeted with smiles & warm hospitality. Lovely comfy rooms! 😁👍

Spacious room and very clean. I love the kitchen where I can prepare meals for my son. While he's watching tv.. feels like home.

Cozy place well worth staying for. Really amazing hospitality. Very competent, friendly and welcoming staff. Thanks Micasa All Suites for the best experience and special thanks to Nelly for the great service.

Cozy place well worth staying for. Really amazing hospitality. Very competent, friendly and welcoming staff. Thanks Micasa All Suites for the best experience and special thanks to Nelly for the great service.

Impromptu staycation with my friends. We got an upgrade for our room and it is quite huge. Due to overwhelming number of people coming in during the weekend (caused by the water crisis in KL), we queued for 1 hours plus during check in. The hotel staff were also quite busy and we only managed to get our towels around 10 p.m. something. Nevertheless, the overall stay was quite okay. The foods served at Tapas Bistro during breakfast were surprisingly nice.

The facilities were well-maintained and the staffs were friendly and patient. The room has many basic needs like iron and bathrobe. The staffs were really helpful even after i checked out. Heads up to the amazing western breakfast that was prepared and the swimming pool that is customet friendly. Will definitely visit another time

Nice room friendly staff near KLcc

Had a wonderful stay and just walking distance for the US embassy quite easy for my visa interview and was approved . Everything is good in this hotel

Nice place. Great food st the restaurant, the rooms were comfortable and fully equipped. The pool big, good for kids or swimming. The hotel is close to many embassies and walking distance from the Petronas Towers.

If you’re planning for a budget weekend at the greens, playing golf at the Royal Selangor golf club, this place is THE place to be. It’s hugely affordable and super close to the royal golf club. Finding it is not a hassle at all, easily accessible through public transport and e-hailing services. Decent facilities and breakfast provided as well.

Not much from the outside . But room is a large suite , with all facilities provided .Staffs are great . 120MR from KLIA . If you call Grab , it is MR 73 only . Walkable distance to Petronas TT , and Suria Mall . And Ampang Park Train is 9 minutes away , which took us to many places .

Superb sleep quality despite being in the city. Room is fantastic, ameneties is great and most importantly clean and comfortable.

Went there for a short stay and I had a great experience there. The services and environment was perfect and fully equipped.

I won't recommend this hotel to anyone. The hotel room was good but the restaurant service was the worst ever I have encountered. I choose this hotel because of the high ratings on Agoda & Google. As as for me, what I experienced was totally unacceptable. I do this review a bit later as I want to see if the hotel management take action and obviously they don't. What happened was; I had my breakfast at 9AM. As I entered, I saw there's a few people roaming looking at the food area. And I found out that the food was 80% empty, as a result, I politely asked to one of the staff, if they gonna refill the food and she answered YES. As a result, I returned to my table and patiently awaited the food. I was in a good holiday mood because Monday was a public holiday. As a result, I am having a good time. I went to take some food to try while the staff replenished the food. And I've had pasta with a tomato-based sauce. I believe the kitchen had a limited supply of Ayam Masak Kicap after that. Perhaps the chef has a new vision for serving breakfast, but it seems odd to me. However, I only tried the food and have no complaints. And an hour later, as we were about to leave the restaurant, I overheard one of the male malay staff say, JANGAN DATANG LAGI YA. (PLEASE DONT COME AGAIN). I was stunted and came to a halt and stood up for a few seconds. But I kept walking because I didn't want to ruin my morning mood. I went outside for some fresh air before returning inside. Before proceeding to my room, I informed reception of what had occurred. I went upstairs after the receptionist apologised. Later that evening, the hotel staff came to my room to apologise. He claims he was joking with his colleague and that I was supposed not to hear to his comment. Is it appropriate for him to make such remarks to customers, whatever it is? Did I complain or criticise about the service? NO! Micasa, you must take this matter seriously because it will tarnish your reputation as a leading hotel in KL since the 1990s. That staff member did offer me food, but do you think my dignity is worth as much as food? When he makes such remarks to me, there is a customer sitting nearby. I'm curious if this is how Micasa trained your staff. I'm wondering if this is how Micasa trained their staff. Is this Micasa policy and etiquette? As your staff stated, JANGAN DATANG LAGI (DONT COME AGAIN); YES, I WILL NEVER STAY AT MICASA AGAIN AND WILL NOT RECOMMEND MICASA TO ANY OF MY FAMILY OR FRIENDS. Aside from that, the pool seating area was filthy dirty! I was cleaning my seat by myself because it was covered in lizard dung. So unsanitary! Last but not least, you do not deserve the rating you received, and why are you closing your feedback page on agoda?

Took a king suite, nice and cozy with all the amenities. The Duty managers are helpful. Recommended to take their breakfast.

Always great to be back feels like home, warm welcome by Ms. Tan, FOM. SPACIOUS, open kitchen, fully eqipped, nice restaurant and bar. We love the pool and safe basement carparking.

Room: ONE BEDROOM SUPERIOR SUITE (STUDIO CONCEPT) ~Cozy, clean, and spacious room (with a spacious toilet and nice rain shower) ~Got it for a very cheap rate (excluding breakfast) via Klook ~Very friendly staff (those we have encountered were very accommodating) ~Great location at the city centre ~Good food at their in-house restaurant (Shiso)

staff was very helpful. room was spacious. a/c works very well. the surrounding area is calm. would definitely visit this place again.

It's such a beautiful place with a strategic location. Perfect for a vacation just to relax. They have a small place to cook and a huge room to relax. Only sad thing the swimming pool wasn't open at the time... hopefully it's open now.

Nice hotel but the neighborhood around it lost a lot of businesses.

The staff even helped me decorated and prepared a simple birthday cake for my husband. Everything else was perfect. The breakfast was a bit simple tho. I wished there were more variety of foods. Nevertheless, we enjoyed our stay.