Lotus's Kepong image

Lotus's Kepong

Hypermarket

One of the Most Reviewed Hypermarkets in Kuala Lumpur


Address

3, Jalan 7A/62A, Bandar Menjalara, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Website

corp.lotuss.com.my

Contact

+60 12-251 3813

Rating on Google Maps

4.00 (8.1K reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 10 pm
  • Monday: 8 am to 10 pm
  • Tuesday: 8 am to 10 pm
  • Wednesday: 8 am to 10 pm
  • Thursday: 8 am to 10 pm
  • Friday: 8 am to 10 pm
  • Saturday: 8 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: parking (16) shopping (14) good (13) free (12) mall (10) open (9) price (9) toilet (7) find (6) Tesco (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 cy n. 7 months ago on Google • 15 reviews
    This post is not relate to lotus service , is about the KS LOCKSMITH AND COBBLER, name kok Seng 1968. He is the bad attitude that I saw . He did the key wrong and can’t open make trouble to me and when I come back still say something not kind. I just need a simple ‘Sorry’ also don’t have . This attitude make me felt uncomfortable and he not feel guilty do wrong key. Stop to find this person copy Key maybe you is next victim!!! I’m try to find the find the shop at google and reach shop list also can’t get the shop name to give review
    3 people found this review helpful 👍

  • 4/5 Muzi F. 4 years ago on Google
    Due to Chinese New Year Festival so the store held a lucky spinner for customers who purchase RM88 and above to have a chance for spinning the spinner. The mystery gift was actually nothing, the staff would only ask the customers to spin again. Probably they are not ready yet. By the way, the packet beverages and canned beverages are sold at the best price so far. The options of fresh fruits are limited, the area of fish stalls has also the odour of cockroach. Hopefully the management will take note about this matter. On the other hand, the management needs to handle the problem of hygiene in the washroom. Attached a photo that was taken in a female washroom, I found nowhere to press to flush. Hence, I used the water hose to settle.
    2 people found this review helpful 👍

  • 5/5 Hikari P. 5 months ago on Google • 195 reviews
    Near neighbourhood with everything needed in a shopping mall. A lot of old store inside like sticker stall and liang roti canai. But you will get bored easily since not much to do.

  • 5/5 TOK KING سايريل (TOK K. 1 year ago on Google
    Awesome!!!!. Free Car Park and Medan Selera provided reasonable price dishes than others shopping Malls in Malaysia
    1 person found this review helpful 👍

  • 3/5 Kenny C. 1 year ago on Google
    Efficiency of handling crowd is bad. I've waited more than 1/2 hour to make payment today. 8.30am. Good value in certain product price & freshness.
    1 person found this review helpful 👍

  • 4/5 Dick Y. 1 year ago on Google
    Love the free parking, price of living goods high and not much competitive, thought there will be many Thailand imported goods like foods, snacks, medicines etc. since Lotus's from Thailand bought the Tesco, but after a year there's nothing change and nothing special.
    1 person found this review helpful 👍

  • 5/5 Memediff 3 years ago on Google
    Good place to shop for essential goods. Clean enviroment
    1 person found this review helpful 👍

  • 5/5 Gilbert K. 1 year ago on Google
    The place is clean and tidy and accessible for disable persons with wheel chairs, and it could be the top visited place by the surrounding neighborhood. However, I will personally advise you to use Lotus's Scan&Shop Malaysia app and pay at the self service counter to shorten the queuing period at the cashier counter, this will definitely enhance your experience with Lotus
    1 person found this review helpful 👍

  • 5/5 Tong D. 6 months ago on Google
    Today I used the self-checkout counter for the first time. I noticed there was a lady there to keep an eye on the flow and help out customers. Later at the car park, I realized that I had left my credit card in the self- checkout counter. Fortunately, the staff on duty had realized that this had happened and kept my card safely for me to retrieve. Incredible professionalism and honesty beyond the call of duty as they could have just easily turned a blind eye and resulting in a lot of extra worry and headache for me due to my own carelessness ! Kudos to the service team and the manager who coordinates them !
    1 person found this review helpful 👍

  • 4/5 Chin Pang L. 1 year ago on Google
    Still one of my preferred food shopping destinations. Great variety and wide choices. Still trying to get used to their online loyalty programme. Although the old card and voucher system was cumbersome it was much easier to use for old fuddy duddies like me. The new system is somehow more fidgety. And you have to rely on good network connections to access the app. There are times when trying to open a discount voucher becomes a chore and a queue holding up one as you try to access it. Apart from that what's there to complain about Lotus's Kepong Village also known as the former Tesco?
    1 person found this review helpful 👍

  • 5/5 budak h. 1 year ago on Google
    All good except the toilet need to be improved... still not ok since the last time i comment on it...
    1 person found this review helpful 👍

  • 5/5 Oabiem 5 months ago on Google • 114 reviews
    Groceries shopping. Variety banyak, Fresh food, used to buy vege, fruits and meat here. Sometimes ada offer murah sikit la. Ada Starbucks, burger king, food court, Watsons, GSC cinema, celebrity fitness dan lain2. Sesuai weekend nak jalan2

  • 5/5 Bill 1 year ago on Google • 106 reviews
    Very good place for grocery shopping since everything is under one roof (almost like a mini mall) and parking is plentiful. They have shops like Maxis, Digi, Caring, Starbucks, Mr DIY, Burger King, Shihlin, Empire Sushi etc. Little Wok Kitchen at the Food Court served very good fried rice with an affordable price of RM10.70.

  • 5/5 Eva C. 7 months ago on Google • 48 reviews
    Very comfortable, full-blast aircon. Awesome as meeting point. Lotus is commended for having 2 booths for Grab or Foodpanda to pick up the deliveries.

  • 4/5 Jack C. 3 months ago on Google • 37 reviews New
    Decent shopping mall for everyone I think. Supermarket have everything you need from Fresh chicken to Salmon, vegetables, clothes, electrical appliances, fresh bakery and etc. Just no frozen ham. Other than that there are bookstores, cinema, eateries and also sports arena. 👍

  • 1/5 Tan j. 7 months ago on Google • 13 reviews
    Many people queueing to change clothes at fitting room. However, only one room is open. The rest 5 rooms all locked. We rang the bell but have no response at all. Have to wait 50 mins just to change clothes. 845pm.

  • 5/5 Emily V. 7 months ago on Google
    Love hanging out here cos car park is free and i also send my son to music school every week which i find it very convenient.

  • 1/5 Carmen L. 6 months ago on Google
    Idiot trolley returning point that u can't return your trolley, the size does not fit the trolley n force u to go to further point. For how many months n it's still the same, lousy management

  • 5/5 Christine L. 7 months ago on Google
    I came to play badminton with my friend. the parking here is free for their customer. there is many fnb outlets. at the rooftop there is a sport centre located here as well which open until 1am.

  • 1/5 N Ahmad C. 11 months ago on Google
    Please look into your washroom . I guess many of your toilet the flush not workable thats make your Washroom the most dirty toilet in such a Mall I ever seen as the user can't ever flush . How ? And Yet they need to go there and " do " their emergency business in the loo

  • 4/5 Aaron Y. 9 months ago on Google
    The TGV cinema is two thumbs up. Lots of parking space.

  • 5/5 Ying Kuan T. 10 months ago on Google
    Definely one of the most successful neighborhood mall in klang valley. Location is good, tenant mix is good (especially with cinema in it) and free parking is great.

  • 5/5 jason l. 9 months ago on Google
    Good place for family and groceries shopping, it has cinemas , gym , badminton,futsal , basketball ,ping pong and alot more interesting shops.

  • 4/5 Ram V. 10 months ago on Google
    Inside mall few shops which family can shopping and can spend time with their loved ones. Management have to into toilet. Not clean and smelly. Have to improve cleanness.

  • 2/5 Kenny W. 1 year ago on Google
    Very poor service now as compared to my previous visit Sickening to que and wait for payment for half an hour with only 3 cashier's open despite the customer long que. Given a chance I won't revisit this outlet. Some more some items are more expensive by 5-10 percent to other related supermarkets.

  • 5/5 Siti Sarah Z. 1 year ago on Google
    This mall has lots of parking spaces.. they also have recycle bin at their parking area. very convenient

  • 5/5 Wan Abd Rahman Wan Abu B. 1 year ago on Google
    Wide choice of consumer & groceries. Easy access & free parking. Plenty of retail shops outlets to meet consumer need.plenty of free parking.

  • 5/5 SN 6 months ago on Google • 10 reviews
    One of the staff assisted in wrapping the gift although not part of the task. Tq Lotus for the outstanding assistance by your staff and the store manager …. Very attentive and helpful

  • 4/5 Vasudevan T. 1 year ago on Google
    Most house hold and personal needs, pharmacy and food court are available here. Parking is free. Sometimes only one cashier is open at Lotus outlet (there will be a long queue) for cash payment. There are many electronic payment machines available ( lotus staff are there to assist)

  • 5/5 Wong Keng O. 1 year ago on Google
    Good neighborhood convenient mall for you n family to buy things for household.

  • 1/5 Ivan CK L. 2 years ago on Google
    Too many people during weekends phase 1 nrp. No proper social distancing among each other.

  • 4/5 Albert Tang wai k. 2 years ago on Google
    Easy to find car parks, and totally free of charged parking rate are the main reasons make me like to buy stuff here.

  • 4/5 호주맘 제시 J. 6 years ago on Google
    I love here because the food court is good. Especially thai food are delicious.

  • 5/5 Megat Imran I. 4 years ago on Google
    Great place to buy a foldable table 👌🏻

  • 4/5 Toon Young L. 6 years ago on Google
    Tons of parking. Nice place to buy grocery

  • 3/5 NaDiNeLyNNe Z. 3 years ago on Google
    Very good and convenience outlet which placed under one roof (Kepong Village)

  • 5/5 Lily G. 4 years ago on Google
    I was charged RM11.49 which the offer has expired on 13/11/19. I requested to honour labelled price as the expired price tag is not removed, glad that they refunded me the price difference for 3 tags. Tesco very steady!

  • 4/5 Peter Chi Kee C. 1 year ago on Google
    The quality of the fresh merchandise have improved alot since Lotus took over (use to be Tesco) and the variety also improved alot. Only complain is its a bit hard to get to

  • 1/5 shaun c. 2 years ago on Google
    Used to enjoy coming here when it was still Tesco. My go-to spot for grocery shopping. But since Lotus took over, this place slowly turns into a sithole. Floors are dirty, goods are being displayed half heartedly, severely understaffed, gridlock long queue along counters, becoming more and more rundown. Not coming back.

  • 5/5 Midues C. 1 year ago on Google
    Nice place to have a break. And also have a lot of shop lot to hang out.

  • 5/5 Siva S. 1 year ago on Google
    Went there for grocery shopping. Easy parking access. Alot of promotion in the other shops there. You can find nice local food in food courts.

  • 4/5 Desmond L. 1 year ago on Google
    The mall itself is good, with free parking and plenty of tenants, even a badminton hall on top. Saw GSC taking over MBO but not opened for business yet. It's a convenient and reasonably sized mall for a family visit.

  • 4/5 paul n. 1 year ago on Google
    Is convenient shopping supermarket for all households necessarily. Important the parking is free.

  • 5/5 Jonny T. G. 7 years ago on Google
    Wowww newly renovate, got new Mr DIY, love it... free parking, i like the kfc there, i like print my sticker name there, i like watch movies mbo there, and the tesco open till very late 1am mid night for friday and saturday, others day open till 11pm

  • 4/5 Olivia (. 1 year ago on Google
    Lots to see and lots of places to eat with a variety of choices. Only thing is it's very crowded during weekends - which is good for businesses. My fave place all the time. Grocery shopping is great as we can get most stuff.

  • 5/5 Julinah J. 1 year ago on Google
    Good shopping for grocery...actually I like to buy lotus brand its nauget, chicken petty burger,wedges and French frieds. Especially tempura nauget chicken so delicious..this place very crowded on Saturday and Sunday

  • 3/5 iena i. 1 year ago on Google
    Many customer queue because counter not enough. Even for self payment counter not open all, donno why...mmmmm...also item which have discount no more at rack

  • 5/5 MIOR A. 1 year ago on Google
    Lots to see and lots of places to eat with a variety of choices. Only thing is it's very crowded during weekends - which is good for businesses. My fave place all the time. Grocery shopping is great as we can get most stuff.

  • 5/5 Free W. 6 years ago on Google
    A big Tesco mall and always crowded. You can enjoy here because the view plus the people here is very good and fun

  • 4/5 hafiz z. 1 year ago on Google
    You know how good bargain lotus price for daily item. Plus free parking, have Tan Boon Heong jangan kanchiong badminton court, even cinema have... Foodcourt with excellect food & cheap, kfc, burger king, subway, have money changer... Place to be

  • 1/5 bean l. 1 year ago on Google
    Shud improve toilet facilities, like cleaning, flush working, toilet with covers always clean to help older people n ensure toilet rolls available in the WC


Call +60 12-251 3813 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Plastic bags
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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