Came here to buy a diamond ring for my engagement, I'm no expert but Mr. Wei did an excellent job of explaining every details. Great experience. Definitely recommend.

Super friendly and helpful staff. Excellent service and follow up. Attentive to what I was looking for in a wedding band and helped me find the perfect ring!

Have a great experience in the shop. Staff is friendly and experienced to assist our needs.

Decent price, great service (especially from Affendi), and wide range of rings to choose from!

Great service and warm welcome by Ida and Gigi, they are friendly, understand customer need and patience. Very attentive and thanks for recommend me for what we need.

Great service is provided for walk-in customer, comfort environment and no hard sell.

Awesome staff name “Affendi” recommended me a super nice and worth necklace. He is so friendly and funny and good interaction with customer. I have a great experience here. Thank you “DeGem”

My experience in DeGem is pleasant. I have been served by an expert consultant, Wei in degem. He is a very good listener and has been accommodating to our requests. Great service.

Super love the design of this brand. Don't know whether got value to sell back to them or not? Sadly, always lost values while investors said price hikes every year. ☹️

SA Gigi is very friendly and nice. Thank you!

I'm very pleased with Cik Ida's recommendation for my daughter's birthday present. Her pleasant personality made me feel warm and happy. Will buy more from her in the future.

Special mention of Joe who patiently assisted is us in choosing our wedding bond. His skills is excellent! We will definitely comeback in the future for another purchase. ☺️

We visited most the jewelers in KL but decided that DeGem still has the best design that suited our taste. Wei who served us from pavillion outlet is very patient and has a very good attitude. Hence we came back to him after 2 months to get our wedding ban. Thanks for the pleasant experience 😊

Overall nice experience at DeGem Pavilion KL. Thanks to the staff Joe, patiently explain and answer our questions. We purchased the diamond ear ring for wife's birthday present.

Joe is very patient and accomodating. You will never regret buying from Degem.

Great service and warm welcome by Joanne, she is friendly, understand customer need and patience. Very attentive and thanks for recommend me for what I need. Will be back.

All the sales staffs are very friendly and helpful

Danny was beyond helpful. Made my friend and I comfortable and didn’t pressure us to buy anything. He explained to us how the 4C chart works so now we’re well versed in the cut and clarity of diamonds. Highly recommend buying at De Gems!

Very pleasant experience with Ms Joanne. Patient and not pushy in allowing us time and space to decide on our purchase while making us feel comfortable. Well worth the time and money spent. Highly recommend and will be back.

Danny was very helpful and patient in assisting with the selection of our bands. Highly recommend looking for him!

Good sales interaction , well inform on their products , definately would come back for more , look for gigi , good customer care

I’m very happy with DeGem Pavilion. The team in this outlet is helpful, esp. Joe. He is very patient and resourceful ☺️

#DeGam_pavilion Nice collection diamond ring 💍 soooo nice 👍

Great service given and very patient too. Happy service makes happy customer. Thank you to De Gem Pavilion, to Wei, Joe and Joanne. We will come back again.

I came here for wedding band. Wide selection of platinum/white gold and rose gold wedding band. Joe has been very patience in assisting us selecting our ring. Highly recommended for visiting.

Amazingly friendly staff. We had an amazing experience getting our wedding ring here. Look for Joe! He’s super helpful. Highly recommended!

Great services with crew Wei! He is very passionate and explain well in every single question we raised. Services and goods worth the price!

Jonathan is an excellent sales person. Knowledgeable and ever ready to assist. Pricing is good and more affordable when it comes to buying the object and not the brand. Highly recommended.

Wei served us with my purchase. He was being helpful in serving us today. Ida did help too. Both were very friendly and excellent service.

Beautiful designs, wonderful and friendly staff especially Cik Ida - the reasons why I am a loyal customer.

Great and attentive service by Jonathan. Price is more affordable with a wide variety of designs to choose from compared to other shops.

Nice services. Quality jewellery with affordable price.

Friendly staff and assist customers in getting their desired item.

Good service and recommendations by Mr. Wei. We have been surveying wedding bands for long time and decided to purchase at here even it’s our first time here. Affordable price and elegant design.

Very good experience buying our wedding necessities here. The staff was very patient in helping us make our best choice.

Great customer service by Ms Joanne. She is able to advise and provide recommendation prior purchasing.

Bought a necklace from DeGem , Jon served us and he gave a good service and he is very attentive and friendly

Excellent customer experience & service + good price. Got our rose gold wedding band, initially wanted a specific design but ended up with an even better one! Look for Joe, Jon, Joanne :) thanks 3Js!

All the sales associates here - Dwayne, Danny, Wei are very knowledgable, polite and helpful. They don’t mind answering my queries and allow me to try the bangles until I am satisfied and happy. Hopefully all salespersons are like this.

Very happy with our experience and purchase here! Jon, who attended to us at the boutique was very patient and very helpful in offering suggestions. Would definitely recommend to others!

Very nice and elegant designs plus good service by the sales assistants. They were great in helping me select a gift and the whole experience was really pleasant, efficient and memorable.

Good customer service. Reasonable prices and unique designs. Recommended for diamond buyers, the staff were friendly enough to answer all our questions.

5 star rating because I came in with no idea at all but Joe from the Pavilion branch was very helpful and knowledgeable that I got the best insight in a matter of few minutes.

Been searching customised rainbow wedding band. Kudos to excellent service by Dwayne - he is prompt and attentive in meeting our expectations.

Gigi is the sales assistant attending to both me and my fiancé. She has been really patience and genuine in serving us as well as answering to our queries. Shoutout to Degem and team for building the friendly SA in Degem Pavilion KL. Cheers! Look for her when you’re looking for wedding bands or jewelry.

It has been great visiting DeGem pavilion Kuala Lumpur. I was welcomed warmly complemented with great service. Nevertheless the manager managed to get me what I wanted with detailed explanation that suited my needs. They offered various products with reasonable price. Will definitely make a come back real soon. Thank you very much

Just bought a wedding band at “DeGem” here is worth and value for money. Attend to a friendly Staff name “Affendi” which is very professional. We have a pleasant experience in the shop and he is the property of company hope his company will value the staff here. Good job.

After a few weeks of research among several stores for a set of diamond earrings, DeGem had exactly what I was looking for. High quality diamonds, a variety of designs to choose from and great service. Gigi did an excellent job in advising me. Very happy with my purchase!

Just bought a earring here. The staff “Affendi” are so friendly and polite. He know what I wan with matching my dressing today. This is the second time I’m here, i’ll definitely recommend my friend and family to looking for him. Anyway not only that , the price are quite competitive and good quality .

I recently had the pleasure of visiting Degem Jewelry Shop, and I must say, the experience was nothing short of enchanting. From the moment I walked through the doors, I was greeted with a warm and welcoming atmosphere that immediately set the tone for what was to come. Thank you for the fantastic service!

Highly recommended, the staff very helpful. We were very satisfied with our purchase. Great service by staff Mr Joe, he patiently explain & advise to us. Mr Joe always courteous and doing best for customer.

Had Ida as our SA, and she was very attentive. Was also polite enough to recommend jewelleries that are suitable for my partner and I that were within our budget instead of hard selling higher prices items. Would definitely return again with more purchases in the future with Ida!

Very helpful and best services. Love the flexibility and range of designs. Thanks!

Very good experience in Degem Pavillion, they (especially, Gigi) give you room to consider for purchase, no hard sales and also very detail in explaining the diamond and products. Bravo!

Good service. Totally recommend. Mr Joe da best.