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HBM Family Clinic

Medical clinic Medical center Wellness center Obstetrics gynecology clinic Child health care centre Mens health physician

👍👍 I took my PCR test before traveling. The service are excellent. They are really understanding the uncertainty of my travel and help me to reschedule few times. The process are quick. They approach you in your car (if you choose drive-through) and did the test. The price also way cheaper and the re... People often mention test, clinic, service, results, appointment, good, recommended, Clinic, Highly, doctor,


Address

A-G-1, Glomac Damansara, Jln Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Website

www.hbmfamilyclinic.com

Contact

+60 16-422 4885

Rating on Google Maps

4.90 (105 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: test (38) clinic (26) service (21) results (13) appointment (13) good (13) recommended (12) Clinic (11) Highly (11) doctor (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 rury h. 2 years ago on Google • 13 reviews
    I took my PCR test before traveling. The service are excellent. They are really understanding the uncertainty of my travel and help me to reschedule few times. The process are quick. They approach you in your car (if you choose drive-through) and did the test. The price also way cheaper and the result come out less then 12 hours! Thanks HBM Family Clinic!
    3 people found this review helpful 👍

  • 5/5 tien c. 2 years ago on Google • 166 reviews
    Great travel PCR test service - lots of spots available. Website is very easy to use - you can drive through or walk-in once you’ve booked. Got our results in 6 hours without having to pay for an expedited service. Highly recommended for those travelling. Very happy.
    1 person found this review helpful 👍

  • 5/5 Patrick Joseph D. 2 years ago on Google • 12 reviews
    Very nice clinic! Very clean, and the staff are so friendly and approachable! I had to take my RT-PCR Testing as requirement for my travel to the Philippines (which is in less than 48 hours). I found this clinic online through google. I have that say that booking of the appointment and online payment was hassle-free. :-) The staff who answered my query over the phone and via whatsapp was also very helpful. Best of all the results came back quickly (as advertised) and just in time for my travel. I highly recommend this clinic. 5 stars to you guys! 👍
    2 people found this review helpful 👍

  • 1/5 nal z. 1 year ago on Google
    Very bad experience. I called this clinic on 7th Jun to enquire about health screening packages and asked if I could get MC as my company do not recognise time-off slip. The nurse confirmed that I could be given an MC and I eventually set an appointment on 14th Jun. On the check up day, the nurse informed that MC could not be given. I was mad because they could have told me a day before. I have wasted my time driving there and have to go back home and quickly changed to office attire and rushed to office. It is very inefficient and irresponsible of them to inform me on the check up day.
    2 people found this review helpful 👍

  • 5/5 Martin D. 5 months ago on Google • 61 reviews
    My son gave me a full health check as a birthday present. I am glad he chose HBM. Very clean and pleasant facility. Excellent staff and first class service. All done in less than 2 hours. Best present I have had in a long time.
    1 person found this review helpful 👍

  • 5/5 Zaleha K. 2 years ago on Google • 8 reviews
    Excellent service. Despite me having to move my test date a few times, they were very patient and accommodating. PCR Test was done very gently and the result was received within 12 hours. Location was great (I went to the one in TTDI), very convenient for us the patients and we just need to wait at the reserve carpark slot. I'd definitely use their service again.
    1 person found this review helpful 👍

  • 5/5 Derek S. 2 years ago on Google
    Excellent service. We had our Covid PCR tests there this morning. Very efficient and courteous service. And we had our results back in exactly 6 hours _ I don't think we could ask for anything more. Or anything better. This clinic is first class.
    1 person found this review helpful 👍

  • 5/5 Anitha G. 1 year ago on Google
    First time meeting Dr.Eunice and felt warm welcome from her. Explained clearly and done assessment patiently. I will definitely recommend this clinic to everyone
    1 person found this review helpful 👍

  • 5/5 Nabila R. 2 years ago on Google
    I did my pcr test yesterday morning (drive thru). My slot for PCR Test was performed at 9am, and got the results before 3pm. Highly recommended. I get all my results via WhatsApp and their customer service is very efficient and friendly. Highly recommended 👍🏻
    1 person found this review helpful 👍

  • 5/5 Jason Y. 2 years ago on Google
    Good experience getting my COVID PCR test here. Didn't need to wait when I went for my appointment and got my results in about 6 hours. They were also quick to respond for adjustments needed on the document they sent and were easy to contact by phone.
    1 person found this review helpful 👍

  • 5/5 Ally L. 1 year ago on Google • 32 reviews
    My husband and I did our annual health screening here and Dr Eunice is such a caring doctor. She asked detailed questions about our family medical history and takes note of it. She went above and beyond with her explanations making sure we know what’s going on with our body and the result. Highly recommended.

  • 5/5 Jolene E. 1 year ago on Google • 9 reviews
    Really like they have WhatsApp line for my inquiries and able to make appointment. The doctor took time to understand my husband's condition and family history and made a thorough check. Definitely not like any other experience we have been through at other clinics. Most importantly, the prices are reasonable. Really love their service and would definitely come back again (for future family planning matters). Keep up the good work, HBM Family Clinic team!

  • 5/5 Tengku Marina Tunku Annuar B. 2 years ago on Google • 7 reviews
    Second time for PCR test (travel purposes) and I’m impressed with the efficiency - from online booking, payment and follow up! Staff were courteous and friendly - in fact, today they came to the car to get my swab for PCR test!! Well done and keep up the great work. I have recommended your clinic to friends too.

  • 3/5 sitha c. 4 months ago on Google • 4 reviews
    The environment in this clinic is clean and quiet. I went and did my health check, everything went well. However, my advice to other customers/patients here, is that you gotta be PROACTIVE in reconfirming your consultation slot with the doctor and staffs & also always checking in with the staffs there about your medical report after your checkups (if any). Otherwise, in my experience after my checkup, i didnt get an update on my report for more than week, when i asked them for update, then only they send a copy of it. Subsequently, when i make an appointment with the doctor for medical report review, there are reschedules last minute despite confirmation of my booking, which the staff could have inform earlier, but didnt. I believe this is something the members at HBM can do better in coordinations in future.

  • 5/5 Donna C. 1 year ago on Google
    Been there for health screening. The clinic is clean. The staff and doctor are very friendly. The doctor explained everything in details and the staff always gave prompt reply for all my queries through WhatsApp. There is a dedicated parking space for patient free of charge.

  • 5/5 Ashley K. 1 year ago on Google
    Dr Guan is so patience with my 4years old daughter, highly recommend she explained it so well! It's Sunday the best clinic. Clean & friendly

  • 5/5 Kun S. 1 year ago on Google
    The staff are friendly and helpful, and the doctor I met is very patient me and answered all the questions I had. They even responded to my post-visit request on WhatsApp so promptly, that I just have to give them a good review here. Would definitely recommend.

  • 5/5 Michelle K. 1 year ago on Google
    First time visit here at HBM family clinic for Influenza Jab. Discovered them via Google search and had a very pleasant experience from calling to enquiry, booking via WhatsApp and getting the jab. The front desk receptionist was extremely helpful and friendly & the doctor was also very skilled. Place is clean and comfortable. Plenty of parking in basement. Highly recommend this clinic!

  • 5/5 Ivy K. 2 years ago on Google
    So happy to have found this clinic through google search, for a pre-departure PCR test. The customer service was efficient and very responsive. Made an appointment for 9:30am. Got the clinic and found out it was a drive-thru swab test. Didn't even have to leave my car, just wind down and under 5 minutes, everything was done. Results was released earlier than expected which was great! Nurse was professional and courteous. Noticed they offer many services too. I would definitely recommend this clinic to whoever that wants a quick and hassle-free PCR test. (their rates was good too! not expensive at all).

  • 5/5 Funian W. 1 year ago on Google
    Have a nice experience with HBM Family Clinic, frontdesks are very friendly and the doctor is very patient to explain each report. The location is just right, a lot parkings at basement, if you lucky you can get the reserved parking right in front of the HBM Family Clinic.

  • 5/5 Peik Chen O. 1 year ago on Google
    I came here for my post-Covid check-up. Dr Eunice was very attentive and explained everything in details. I really appreciate her explanation and her recommended healthy lifestyle suggestions. Many thanks to Dr Eunice and her team for their professionalism. Highly recommended!

  • 5/5 nur a. 1 year ago on Google
    A very good clinic. The staff was super nice and helpful. I have to take a RT-PCR test for business travel and was guide during the whole process and get the result very quickly. I highly recommend this clinic as the service is so good.

  • 5/5 Fara M. 4 months ago on Google • 3 reviews
    I highly recommend HBM Clinic at Glomac Damansara to anyone seeking medical tests or consultations. Their great service, coupled with their willingness to extend support beyond regular hours, makes them an absolute gem in the healthcare industry.

  • 5/5 olivier P. 1 year ago on Google
    Very efficient, PCR test done in my car in less than 5' and result 6h later, price is quite competitive. Thanks.

  • 5/5 YP T. 1 year ago on Google
    Been struggling to find a good clinic nearby my areas (PJ) until I found this one. Very good doctor, Dr Eunice is a very patient and professional doctor. Highly recommended this clinic to everyone who is looking for a good clinic.

  • 5/5 Yin Kuan L. 1 year ago on Google
    Have done first & 2nd time RTK test. HBM Family Clinic is very accommodative, waited for me to do the test after office hour. Highly recommended.

  • 5/5 Izzuddin Z. 1 year ago on Google
    Came with my parents for covid booster. Made the appointment before hand, arrived at the clinic and they provide special parking for their patients right infront of the clinic. Superb customer service!

  • 5/5 Wan Chi N. 1 year ago on Google
    PCR test results from Pathlab came super quickly. Did my test at 9.30am, received report on the same day at 2.30pm. Staff were professional and friendly, service was quick and good communication via WhatsApp. Thanks HBM!

  • 5/5 VOON WEI E. 1 year ago on Google
    I highly recommend this clinic to anyone who needs good doctors and nurses. They don't just provide you an extremely comfortable and safe environment but they also give you the best patient care you will ever receive, at a very affordable price. I have been going for my wound care and Dr Eunice has been the one who takes super good care of me and her team of nurses are superb too. I am very happy to have found HBM Clinic and the amazing team here. Good doctors and clinics are hard to come by.

  • 5/5 Shakila R. 2 years ago on Google
    Opted to get my Covid-19 PCR test here as they offer a drive through option as well as online booking. Booked the night before and they completed the test within 15 mins. Fast, efficient and the nurses were professional and friendly. They also delivered the results within the same day, much earlier than they indicated. Overall would repeat if I need to take another test.

  • 5/5 Yuin Yi L. 2 years ago on Google
    Went in for a PCR test - extremely efficient, was done in less than 5 minutes in and out! Appointment made online was fuss free and efficient as well. Made the appointment at 3am for 9am, all done online. Staff were all extremely cautious as well.

  • 5/5 L H. 2 years ago on Google
    I had a very pleasant experience with the knowledgeable and helpful staff here. They were kind and attentive to all my questions; and patiently answered all queries I had on the test requirements for pandemic-travelling. Guidance on how to make appointments were clear and the staff managed expectations very well. The clinic also managed to deliver my results within the same day - which was what I needed with the ever-changing guidelines/ restrictions. Thanks Eunice & team!

  • 5/5 Seah Lai M. 2 years ago on Google
    I have booked my PCR Test with HBM Family Clinic via WhatsApp, response was fast. Also, the test was done in my car and able to get the test result in the same day evening. Excellent service provided!

  • 5/5 Annette C. 2 years ago on Google
    I am impress!! I do my pcr test today at 11:40am. I got my result at 6:40pm. So fast results! Highly recommended!!!

  • 5/5 chooi t. 2 years ago on Google
    The short story. First class service! The long story started with my finally being able to go to Sabah for a holiday. The catch? I need to do a PCR swab test. It wasn't easy to find HBM Family Clinic on Google but I got lucky. I went to HBM's website. Saw a PCR Test they had labelled as 'Suitable for Pre-Flight Screening'. That was very smart and intuitive. All the others I looked at never said any of their swab test was suitable for pre-flight screening. In this very confusing time, to know that the test you chose is the right one is a huge relief. I clicked for to booking an appointment. The instructions were easy to follow. But after filling all the relevant details, I clicked to pay and found out they only accept Pay Pal! I don't have a Pay Pal account. The other choice was 'Manual Payment'. Didn't know what that meant but I clicked on that. Instructions came up asking to make an online payment to HBM and whatsapp the proof of payment to a handphone number. I online banked and send the payment receipt to the HBM handphone number. Within an hour, I received a whatsapp message. I was ask very pertinent questions as to what my test was for. That done, the appointment was concluded promptly and efficiently. Then she asked me when I was flying. I was advised to change my appointment closer to my flight (29hrs closer). I was assured the test results will be with me way before my flight. This would stretch the 14 day validity of the swab test result out. The appointment change was again quickly done and confirmed. HBM did not have to take this extra step to stretch the test validity for me. It only made for more work for the same money. But they did. A small attention to detail that makes the situation better for the customer. It shows such caring professionalism. Here's the clincher! 3 days after I made the appointment and paid in full, Sabah announced that there will be no more PCR test necessary to enter Sabah as of 1 Dec 2021.My test was schedule for the afternoon of 9 Dec and my flight was the morning of 11 Dec. Did I just burn RM 220.00? I whatsapp HBM to explain this new development. I requested for a possible refund. HBM told me they will get back to me in 24hrs. Instead they got back to me in 2hrs and asked me for a bank account they can reimbursed the full RM 220.00 to. I had my money back in my account in less than 24hrs! People say it's hard to find good service in Malaysia. I beg to differ. HBM is an exemplary example of not good but excellent service. My only criticism- forget Pay Pal. Take TnG &/or credit card payments. Apart from Covid-19 Tests, they also provide the following services: Child Health Adult Primary Health Senior Primary Health 5D Crystal Ultrasound X-Ray Diagnostic Instant Blood & Urine Test Minor Surgeries & Procedures Corporate Healthcare Solutions House Call Service And from my experience, I'll use any of their services confidently without doubt or hesitation if I ever need to. Kudos, HBM Family Clinic! I told you I'll write you a review and this is it.

  • 5/5 Andy H. 2 years ago on Google
    The PCR test service was excellent, very professionally performed. No waiting time and completed in a matter of minutes without leaving my car. Even more impressive was the test results were received within 6 hours.

  • 5/5 Website: a. 2 years ago on Google
    Just did my Covid PVR test for flying out of country this afternoon. The service was highly professional from enquiries to follow up to nasal & mouth swaps to accommodating for an early result due to miscommunication. Highly recommended! Look no further... Cheers

  • 5/5 Jacqueline O. 2 years ago on Google
    Found HBM Family Clinic via Google search. Dropped them a request and received their reply almost immediately. Super efficient and hassle free! Drove to their clinic and Doc even given me option to have my PCR done in my car instead because my kid is in the car, although I’ve chose to be done in the clinic since my aunt is looking after my kid.Thanks for the thoughtful suggestion Doc! Had a professional and gentle PCR test done on the spot. And also got my results within 10hours on the same day! Highly recommended for the responsive, efficient and professional team.


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