Hotel is quite big with a very nice and welcoming reception at the entrance. Room was spacey and welcoming. Staff were really nice and I'd definitely stay in this hotel again. Only downside is that it is quite far from the center of nante but I still think it's worth it. Had a great stay over at citadines. Thanks for having us.

the room was not clean. I found two hairs on the pillows. there were no water in the room! the toilet flush was not working. And when I asked for slippers the reception did not understand english. i went down to explain then he said now we don’t have. location is also hard to find.

Don’t be fooled into thinking that this is a spa hotel,it isn’t, when we googled a spa hotel for New Year’s Eve this one came up, but unfortunately the small pool and steam room is in a completely different building opposite underneath an old people’s residence and too get to it, you have to cross an uncovered courtyard with all your gear. There is no mention of the spa on signs in the hotel,and it’s only at reception that they tell you where it is,no thick white fluffy dressing gown and slippers supplied like a normal spa and and oasis of relaxation waiting at the end of a lift ride down to the ground floor. Nope, you have to walk through a foyer of old people playing cards before said oasis. The hotel itself is lovely and can’t fault it, friendly staff, clean and beautiful decorated rooms, just a shame it’s didn’t live up to our full expectations.

(Translated by Google) Nice hotel (studio type) Small, well-equipped kitchen with coffee machine and dishwasher, swimming pool in an annex building. Breakfast good. A bit far from the center on foot but Tram a few minutes. Paid parking but some free spaces in the street. (Original) Bel hôtel (type studio) Petite cuisine bien équipée avec machine à café et lave-vaisselle, piscine dans un bâtiment annexe. Petit déjeuner bon. Un peu loin du centre à pied mais Tramway à quelques minutes. Parking payant mais quelques places gratuites dans la rue.

Excellent surprise for this hotel conveniently located between Nantes city center and on the way to the airport if catching a plane. I booked a one-night stay (04th - 05th December 2021) also based on the positive reviews read on Google and Booking.com. My stay in room 304 was extremely pleasant as the room is perfectly located on the courtyard, providing a quiet surrounding. The room itself is big and I was particularly impressed by its cleanliness. Furthermore, check in and check out at reception was very smooth and handled professionally. Talking to the reception team, it is obvious they genuinely like their job in the hospitality business. Their commitment, all the more resounding in this time of uncertainty, is pleasant and warm to witness. Next time in Nantes, I have found my preferred hotel :-)

The young man who works at the front desk is very accommodating. I stayed here for one night before heading out on a bike trip, and my friend fell sick with heatstroke. He let her rest in the lobby and gave us cold water to drink. Merci 🙏 The rooms are clean and well appointed. One tip I would leave is that the shower in my studio didn’t drain well.

Quiet room (301). Quite large and well thought room with little kitchen. Very good english and continental breakfast. All very clean and new. Very nice staff. Recommended a++++.

So far, unfortunately the poorest 4* hotel, I've ever stayed with. Positive aspects: - Nice employees - Big rooms - Comfortable beds - Coffee - Near to airport Negative points: - Not very clean (fridge, rubbish bins, floor were still dirty) - You can't open the windows or regulate the temperature. Luckily, the strange smell and heat improve over time due to the AC. - No daily cleaning service - Breakfast quality and variety low in comparison to other 4* hotels - Everything's plastic, from the bed sheets, over the floor in the rooms to the breakfast mats - Pool: You have to take all your stuff, walk over the yard to another building, ask the receptionist there how to get to the pool... - Far away from city centre (but tram station nearby) Maybe the Citadines hotel was just not my cup of tea, but my expectations were not met and I wouldn't necessarily recommend it.

(Translated by Google) One night stay over the weekend in a studio apartment, arrived at 5.30 p.m. the room not available before 6.15 p.m. (normally available at 3 p.m.), an unpleasant smell of cold tobacco is felt in the bedding, to conclude the whole thing a breakfast at €14 on Sunday mornings with an empty buffet, difficult and long replenishment (9:30 a.m.). A bad hotel experience to ban is no better than a sad b&b or ibis for a 4 star… (Original) Séjour d’une nuit en week-end dans un appartement studio, arrivé à 17h30 la chambre pas disponible avant 18h15 (normalement disponible à 15h), une désagréable odeur de tabac froid se fait sentir dans la literie, pour conclure le tout un petit déjeuner à 14€ le dimanche matin avec un buffet vide réapprovisionnement difficile et long (9h30). Une mauvais expérience hôtel à bannir ne vaut pas mieux qu’un b&b ou un ibis bien triste pour un 4 étoiles…

A big disappointment.

Lovely place to stay

Newly built, modern design. Good hotel to stay.

(Translated by Google) We stayed at this property for 2 nights. Very very good ! Cleanliness, accessibility, comfort, everything is there. Perfect studio, I really liked the decoration. Perfect breakfast, very good coffee! 10 minutes from downtown Nantes, but quiet.. Thank you for the welcome of a young man who was in the evening and who helped me with the air conditioning that I didn't like very much 🤣..! We will come back with great pleasure! (Original) Nous avons fait un séjour de 2 nuits dans cette établissement. Très, très bien ! Propreté , accessibilité, confort , tout y est. Studio parfait, j'ai beaucoup aimée la décoration. Petit déjeuner tout à fait correct, très bon café! A 10 min du centre-ville Nantes, mais au calme.. Merci pour l'accueil de jeune homme qui était du soir et qui m'a aidé pour la climatisation que j'aimais pas beaucoup 🤣..! On reviendra avec un grand plaisir !

(Translated by Google) Pleasant welcome, well-appointed and modern room. On this side there is nothing to complain about. However, the "wellness" area is in a retirement home (not specified on the booking offers) next to the hotel, which may bother some people. It is therefore necessary to cross a small courtyard in a bathing suit… Very small swimming pool and not very hot. Sauna also small and barely heating up. The desired SPA atmosphere is therefore not there. I do not recommend for a romantic moment. However why not for just a short stay without a specific goal. (Original) Accueil agréable, chambre bien aménagée et moderne. De ce côté là rien à redire. Cependant l’espace « bien être » ce trouve dans une maison de retraite (pas préciser sur les offres de réservation) à côté de l’hôtel ce qui peut en gêner certains. Il faut donc traverser une petit cour en maillot de bain … Piscine très petite et pas très chaude. Sauna également petit et qui ne chauffe presque pas. L’ambiance SPA recherché n’est donc pas au rendez vous. Je déconseille pour un moment en amoureux. Cependant pourquoi pas pour simplement un court séjour sans but précis.

(Translated by Google) Apart from the small boom boom night noises, next to her the room was top with a very nice interior decoration a very good and very functional bathroom. The breakfast was very good with a variety of choices. The only downside is that depending on the room either you have a view of the hospital or on the street side with buildings. But otherwise very good apartment hotel. (Original) Hors mis les petits bruits nocturne boom boom , à côté de sa la chambre était top avec une très belle décoration d'intérieur une très bonne salle de bain très fonctionnelle. Le petit déjeuner était très bon avec du choix qui était varier. Le seul petit bémol c'est que selon la chambre soit on à vue sur l'hôpital soit sur le côté rue avec des immeubles. Mais sinon appart hôtel très bien.

I highly recommend this hotel. Very comfortable room, spacious room, complementary coffee and water. But all staff were very helpful especially Marius and Sadik. Very comfortable and open foyer.

(Translated by Google) Very good, good decor and well located near the tram. Affordable rate (Original) Très bien, bonne déco et bien situé à proximité du tram. Tarif abordable

(Translated by Google) Excellent stay! Friendly team and the establishment is superb. (Original) Excellent séjour ! Équipe chaleureuse et l’établissement est superbe.

(Translated by Google) Brand new hotel near the Tram. Spacious room with impeccable bedding. Very welcoming and pleasant team (Original) Hôtel tout neuf à proximité du Tram. Chambre spacieuse literie impeccable. Équipe très acceuillante et agréable

(Translated by Google) Very nice hotel, comfortable, extra breakfast, very friendly staff. (Original) Très bel hôtel, tout confort, petit déjeuner extra,personnel très sympa.

(Translated by Google) Smiling and professional staff, clean, quiet and pleasant room. I recommend ! (Original) Personnel souriant et professionnel, chambre propre, silencieuse et agréable. Je recommande !

(Translated by Google) Very clean place ... very good value for money product, especially if you book directly without going through booking and co ... sic ... the night, excellent ... si si ... nice continuation to the whole team ... kisssss (Original) Lieu très propre...très bon rapport qualité prix produit, surtout si tu réserve en direct sans passer par booking and co...sic...le night, excellent...si si...belle continuation à toute l'équipe...kisssss

(Translated by Google) Very nice establishment discovered during a seminar. Warm welcome, professional and considerate team. The rooms are clean, bright, with a current decor ++. To recommend ! (Original) Très bel établissement découvert lors d un séminaire. Accueil chaleureux, équipe professionnelle et prévenante. Les chambres sont propres, lumineuses, avec une déco actuelle ++. A recommander !

(Translated by Google) Clean. Too bad the windows don't open. (Original) Propre. Dommage que les fenêtres s'ouvrent pas.

(Translated by Google) A very clean hotel, a very nice decor, a delicious breakfast and above all a really pleasant and very helpful staff. (Original) Un hotel très propre, une déco très sympa, un petit déjeuner succulent et surtout un personnel vraiment très agréable et très serviable.

(Translated by Google) Superb place of residence with a little onion service! Spacious and well-equipped room, comfortable bedding :) Good breakfast not very big but the essentials are there Jam milk cheese viennoiserie bread coffee hot chocolate etc (Original) Superbe lieu de résidence avec un service au petit oignon ! Chambre spacieuse et bien équipé, literie confortable :) Bon petit déjeuner pas très grand mais les essentiels sont là Confiture lait fromage viennoiserie pain café chocolat chaud etc

(Translated by Google) superior hotel quality, spacious, functional and comfortable apartments. very friendly and welcoming staff. excellent stay. (Original) une qualité hôtelière supérieure, des appartements spacieux, fonctionnels et confortable. personnel très sympathique et accueillant. excellent séjour.

(Translated by Google) Very nice room, a reasonable price and a pleasant welcome (Original) Très belle chambre, un prix raisonnable et un accueil agréable

(Translated by Google) Spacious rooms, very nice and courteous staff, close to the airport (Original) Großzügige Zimmer, sehr nette und zuvorkommende Mitarbeiter, nähe zum Flughafen

(Translated by Google) The top of the top I love this hotel at all levels .. But on the site it is not marked that the swimming pool is closed. It is specified that the jacuzzi and sauna are closed but not the swimming pool. Consequently, the prices should reflect the reduced benefits. Here is otherwise a nice corner and very practical with the tram next door. (Original) Le top du top jadore cet hotel à tout niveau.. Mais sur le site ce nest pas marque que la piscine est fermée. Il est précisé que jacuzzi et sauna sont fermés mais pas la piscine. Par con sequent les prix devraient refléter les prestations en moins. Voila sinon joli coin et très pratique avec tram juste à côté.

(Translated by Google) good value for money excellent breakfast entrance to the parking lot by practice. (Original) bon rapport qualité prix excellent petit dej entrée du parking par pratique.

(Translated by Google) Beautiful, pleasant and helpful staff. (Original) Magnifique, personnel agréable et disponible.

(Translated by Google) Functional, well located, extremely courteous and friendly staff both at reception and at breakfast. A beautiful address (Original) Fonctionnel, bien situé, personnel extrêmement courtois et aimable aussi bien en réception qu'au petit déjeuner. Une belle adresse

(Translated by Google) Volotea recruitment (Original) Recrutement Volotea

(Translated by Google) Superb welcome and hotel (Original) Superbe accueil et hôtel

(Translated by Google) Hotel Appartments (Original) شقق فندقية

(Translated by Google) No restoran (Original) No restoran

(Translated by Google) Hotel on top, unfortunately we could not have the pool for the 31st but everything was perfect, super nice welcome (Original) Hotel au top, malheureusement nous avons pas pu avoir la piscine pour le 31 mais tout était parfait, accueil super gentille

(Translated by Google) pleasant stay (Original) agréable séjour