I’ve never been to a McDonald’s where I felt like I needed to leave a review. We stopped on our way to Indian Lake and the trash cans outside were overflowing, the service was super slow, they said they were out of ketchup, and the bathroom was filthy. The back stall had feces all over it. The cashier appeared to be wearing pajamas. If you’re traveling through I would keep going. It’s McDonalds so not expecting much, but this one was truly awful.

Perfect pizza place for family on a budget. It's absolutely delicious! Cheesy bread was awesome too! Drinks are a buck. Can't beat it! They are all so polite and helpful! Why spend tons of money for pizza when this place is truly Italian pizza! THANK YOU " The pizza shop" we will see you again next year when we return to Lake George!😀

Just travelling through and we stopped for lunch at this McDonalds along Highway 87. It was a lovely experience. Customer service was exceptional. Everyone was really friendly and nice. They seemed sincere in their niceness and not just doing it because they had had to and it was part of their job. I had the southwest salad and it was fresh and delicious. When we were leaving we ordered americano coffee and it also was served with a friendly smile and was delicious. This McDonald's on the side of Highway 87 was extremely clean. I don't know if it was recently renovated but the bathrooms were spotless. There was a metal trim at the bottom of the walls and the trim was shining. There was a vase of fresh flowers on just about every table, and that elevated my fast food lunch into something very special. Great job!

Mac donald is good tasting . Give it a shot it will give you the sheetz

Good pizza and good chicken wings. The cheese pizza was good. If you are looking for a pizza place this is worth a try. The chicken wings are not bad either. The place is clean.

We ordered for the first time from here. I had a Calzone and my wife had a wrap. This will not be our last time ordering from you !!!! It was fantastic !!!! Best calzone I have ever. had !!! Whatever you are doing, keep it up !!!!

We stopped here on our way back from Gore, and now it's our favorite pizza place in the area. They offer excellent crust, fresh ingredients, good prices, and I love the wall murals inside. Parking is in the bag, and there is a restroom inside. It has won best in the region 3 years in a row, and I'd be surprised if it didn't win again in 2020!

Gilbert and Mariella were incredibly helpful and beyond accommodating. Ideal examples of what customer service should be like. So thankful for the insanely delicious pizza and the amazing people that work there. If you know what's good for ya you'll order Vito's Pizza!

I feel for the staff, because they were clearly overwhelmed, however, I have never witnessed such ineptitude before and management really should do right by their staff (training, support, etc.) so what happened today won’t happen again. We used the app to order a curbside pickup and, at 30 minutes still waiting, I went inside to ask about my order. The worker looked at me exasperatedly and said “you’re next,” so I went outside to await the delivery. 15 minutes later I went back in and literally watched as the two staff members behind the counter stared at the order monitor for minutes, holding burgers in their hand, placing the burgers into and out of the same bag multiple times. They had no clue what was going on! I asked for a refund, which a very low key guy started to process for me (he was very good at de-escalating and I acknowledged that, because everybody around was losing their minds and asking for refunds after waiting similar amounts of time) and he told me he could give it to me via cashless app, like Apple Pay. I asked if I could go to my car to get my credit card to put it back on, which he said yes to, but when I went to go back in the store, they had locked the doors! Luckily, the staff member came to get me and finished my return. We had boat reservations to make it to, so we couldn’t wait any longer. I don’t blame the staff for this—it is improper training. Where is their support? Also, I noticed tons of black flies inside the store, which should be addressed by management. I would skip this McDonald’s.

Just left this established baffled! 4 cars including mine in the drive through. Took the women a considerable amount of time to respond on the intercom. When she did she was rude and impatient. Even snarking at my oder. When we pulled up to the window she took our payment and stood in the window talking to another employee saying "i don't care, I'm not taking this women's order" then she gets on the intercom and says with an attitude " we are doing the best we can because there's only one person working so you need to be patient". Completely unprofessional. Food was salty and missing part of the order.

Every table in the restaurant was dirty and we didn't see anyone clean anything while we were there. The high chair was filthy. There was no soap in the men's room. The dryer in the women's room didn't work and there were no towels. The stalls needed attention too. The food was ok, but it was obvious that they didn't have enough help.

I would never go back it's the worst service. Your food is cold and they don't have a clue as what they're doing. If you're on lunch or a break find some place else, to long of a wait.

The most dirty mc Donald I ever seen from parking lot to door,windows, floors. Tables. Cricket behind soda machine. All tablets dirty. No hot chocolate. Bathrooms look updated but didn't use them. The place is updated just dirty! Behind counter obvious food on floor. Plenty of staff. Food was delivered to table by staff that was nice, I used the screen to order. Staff seem to be nice. No choice to go driving another place. Flies around some stuff. Food was fine as u can't mess that up.

This place went down hill. But what I'm really here for is to express what disrespect of the American flag displayed on their front pole. It is chewed, mangled and ripped apart let alone wrapped around the secondary pole. If your a true American and respect our country, I would express your feeling here in the comments section. It needs to be retired. 🇺🇸 🇺🇸

Simple and go before heading to Gore Mountain!!! McDonald's place has less people around. Friendly staff gives a warm welcome and serve well. There is some food service and other buildings nearby.

Typical McDonald's. Good stopping place. Restroom was open. Dining room closed due to covid.

Warrensburg McDonald's is the best in the area. Great customer service and quality compared to other McDonald's in the region.

Excellent service, didn't mess up our meal

I don't know why I keep giving McDonald's as a whole another chance but I do. And true to form not one McDonald's is able to get a simple order right. This one included, I'm just about done with McDonald's.

It is what it is but it was pretty fast when I ordered from the drive through

They always forget a good item that you ask for

Stopped for a bite after golf. Rockin fries but chicken was old n rubbery. Nice picnic outdoors.

Good service. Fast and fresh.

The teller was polite and the food was good and correct!!!!

Great food. My daughter loves her happy meals.

Gotten Too expensive

Order good

Choice place

Nothing special, lady behind counter was a little rude but out of the ordinary

I had to wait 20 minutes for my food! Cars were coming and going, and there I was still waiting. Didn't order anything special.

Food was hot & fresh. Clean facility including the restroom. Employees were polite & helpful.

Very disorganized, could not hear cashiers..

Worse McDonald's I've been to

It has good food for a good price.

Awesome crew members, fast and friendly also professional service. The food is hot and fresh. Tastes great. Renee you are a great person and are doing a wonderful job as a franchisee of McDonald's. Also a huge shout out to renee's sister Mo, she sang a song about my order I placed this morning for breakfast!! Awesome job!!

Service and food were great!

Better than it used to be

Exactly what we ordered!! Great specials today. And just drove thru and ate in the car...no masks this way😉

Long line.. wait time longer.. had to wait for fries as they had run out.. food, prices per norm... friendly seevice

Friendly service correct order hot meal and good coffee. Can't beat the price

Messed up our order again

Food was fresh, order was correct. Line was a bit slow for drive thru!!

I love this place. It's cheap and not the best quality in the world but amazing for the price. If you're looking for a world class meal obviously don't come here but if you're looking for something quick and affordable I'd come here.

Average mcdonald's

Not a big fan of fast food but my teen girls ( picky eaters) generally have a mcnugget meal weekly. No problems with food. Service was good..quick, friendly drive thru employees. It still amazes me though, how expensive mcdonalds has become, for the most basics of food.

Fast in and out

The food is always great and always hot.

Parking was very congested with drive thru lane blocking exit. Lage tractor trailers complicate traffic flow.

Just don't trust McDonald's anymore sorry , No human or horse mear for me

Fast and convenient

Steak was burnt and food was cold and served wasn't pleasant at all.

Terribly misaligned sandwiches, messed up drink orders. Service quality is not good.

Place was clean and our order was prepared correctly.

Parking is dangerous

Best gluten free pizza I have had since being diagnosed with celiac 6 years ago! I was pleasantly surprised to find out they had gf pizza when I stopped to pick up a regular mushroom pizza for my husband. I ordered a gf mushroom pie and thoroughly enjoyed it. My 16 year old grandson just stopped by and I reheated it and he thought it was really good too.

We were on a long drive home and looking for good pizza. We read all the reviews and went out of our way to stop here. It was so worth it. The customer service was excellent and the food was delicious. The lasagna pizza is a must try and hit the spot. If were in the area again we will absolutely stop in again.

Awesome pizza! Great customer service, very busy spot putting out some great quality food!!

Omg!! Had to redo my review!! The local favorite with the pickles omg amazing!!! Its my new favorite pizza EVER!! Since my last review i got wings again asked for extra sauce an the wings were perfect!! The garlic knots are to die for!!!

Pizza was good but this was what i got for an XL pizza. Feel a bit ripped off.

Best sub I have ever had in my life.

This place is awesome. My coworker got pizza from here and I loved it so much that I had to come myself! Pizza is super yummy and their prices and affordable and I'm my opinion Cheap. Workers are really nice . I 100% recommend this place

Great pizza, wonderful dough, pleasant service.

Decent pizza. Tasty toppings. The crust is a bit bland.

Best pizza north of the city! It's a privilege to have in our small town!

Great NY Pizza!! Nice thin crust that doesn't flop when you pick it up. Good cheese to sauce ratio, and tasty crust! 👌

Pizza was excellent, fresh and perfect for a cold winter day. The homemade red sauce that goes with the mini garlic knots is a must. Staff was extremely nice too.

I had the salad and it was perfect! Great service and a local owner who cares about his pie.

The food was insane. We had a Hawaiian pizza (fight me...) and it was superb. Artwork on the walls was also fantastic and shows the kind of care that the owners and staff put into their work.

Very very good highly recommended

Another one if our favorites near Lake George

Best pizza in New York

One of the best pizzas I've had in a while. The prosciutto and arugula will knock your socks off. Thin crust with excellent flavor. Totally worth it.

Very satisfied with Giovanni the owner..very caring and understanding and fixed a issue at no cost..thank you so much!...if you want great food and great customer service I recommend you go here first before anywhere else!!!!

It was good

Its not digorno.

One of the best pies we’ve ever had

Great crust! I liked the supreme and husband liked the white veggie though I thought it was a bit bland compared to other great white pizzas we've had throughout the years. Wouldn't order garlic knots again - too dense and not a strong enough garlic flavor for me. But I would definitely order here again as the crust really was fantastically crunchy and brown and flavorful and perfect!

Everything we’ve gotten from here is delicious! (And we are picky) The staff is also super sweet and helpful

Pizza And salads fast!

Love this place- I just moved to Warrensburg and have been 4 times already lol. One of the owners (wife) is local and the other (husband) is from Italy. Locally owned pizza shop with someone from the motherland spinning dough daily? I rest my case...

Fabulous Pizza! Incredibly friendly and amazing service!The best Pizza in the North country for sure.

Great NY-style pizza

Delicious pizza and cool artwork!

Best pizza in Warren County!!

Excellent pizza prepared by wonderful young, friendly staff and owners. It’s a regular stop for lunch and a welcome treat for dinner when working late. Tasty, thin crust with decent selection ny the slice during lunchtime hours.

Delicious, and quick

I have used The Pizza Shop for both personal and company use. Their food is amazing and the service is incredible! Very satisfied!

Really good pizza ... nice staff awesome place to get pizza

I’m from downstate and was so impressed with how fantastic the pizza here is! Definitely will be back when passing through again.

Great, authentic Italian pizza. Loved the Tesla artwork on the wall. Happy 5 Years to "The Pizza Shop!"

I stopped in this McDonald's the weekend before the 4th of July we were up camping at some friends camp the food was nice and hot and fresh but they put my food on the counter and never called my number I sat there for probably 10 minutes waiting for my food before I said something all together probably 25 minutes with ordering and everything they were very busy so by far this is one of the better McDonald's I've been to

Averaging 35 minutes sitting in the drive thru three times in a row over a two week period (over 50 minutes one of those times) is not what I would consider drive thru. None of the managers care either. God forbid the ice cream machine works more than once within a given week.

We've been using this McDonald's as our "pit stop" on our way to our family camp in the Adirondacks... It's actually become a tradition stopping at the Warrensburg location, and I've always said the food at this particular McDonald's has always been so fresh!

Only reason for 4 star instead of 5 is that during lunch hour this McDonald's is extremely busy based on its proximity to the Northway. If it's noon and your hungry expect a very long line in the drive through. They do not mess up orders here very often though and are always friendly!

This has truly become one of if not the worst McDonald's I have ever been to. Waited over 25 mins for a single cup of coffee while the girl behind the register ignored me the entire time. Noone else was in front of me. I wound up just leaving without even being able to place my order.

To the blonde woman with the arm tattoos, who works the drive-through at night: you were a dream of a human. Thank you so much for being so hospitable. You made what is normally a mundane experience a lovely one.

Sat in line for a couple of minutes waiting for the other cars in front of me, no worries at all. Was disappointed when I was told we could have what they had left over on the line for the day, two mcchickens. I guess they close at 10 now due to short staffing not 11 like it says online. The car in front of me could order their food though. I get the staffing thing, just disappointed.

This used to be a pretty good McDonald's. However within the last year it has gone downhill drastically. Wait times, especially at the drive thru often exceed 30 minutes. Waited at the counter for 20 minutes one Sunday before anyone even acknowledged I was there. When you do get your food, it's often wrong or there are items missing. Ordered a nugget happy meal for my grandson in the Drive Thru and when I got it home there were no nuggets in the box. On top of all that this McDonald's is more expensive than other ones in the area. Sometimes as much as $5 per order depending on time of day and items ordered.

Didn't get any pictures since we were too hungry and this was the only place open during Christmas Eve but I am sure everyone knows what the food would've looked like. This franchise location was clean and well maintained, and for a skeleton staff of 2 on Christmas Eve, we got the food without much delay.

The wait time at this location makes it so that it doesn't really qualify as "fast" food. It's utterly ridiculous how long the wait can be some days, whether at the drive thru or inside. Prepare to wait 20 minutes minimum each time.

Great customer service and they made a huge order fast and efficient. Good job to the night crew at 10pm. I was missing 40 nuggets and I did call but it was my fault for not noticing it when I pulled away, I did receive an apology.

It could get very busy at times. So a lot of times the workers mess up your order. most likely because they're busy or lazy, who knows? A lot of times I will check the bag to see if you got everything you wanted. And then open up your sandwich make sure you got everything you wanted on it. Seriously one time they forgot to give me three items that was $11 together. They don't like me when I come around because they know that I'm taking everything apart..

The food is generally good but a lot of times I had cold chicken sandwiches and double cheeseburgers. Even if you ask for freshly made they will try to trick you stale good reheated, that's NOT freshly made, then ask for extra napkins they will give you one napkin and consider a 2nd one extra napkins. I've seen them drop napkins before and still stick them in the bags. Understaffed and over anxious to make money. Suppose to be very friendly, gotta look hard to find a friendly cashier or cook. Needs a complete overhauling at this location. Otherwise food would be very good.

Took a deluxe quarter pound which was 4$ more than the regular but only had some lettuce in extra from the deluxe although the picture showed tomatoes also. The sauce was almost only mayonnaise and tasted fat. Also has chicken nuggets and they were dry with almost no meat.

Bathrooms were gross. Trash was overflowing onto the floor and toilet paper roll was on the floor. Staff was rude when we told them we didn't get a receipt with our order so we didn't know the number (we politely told them). Food (breakfast) was okay.

This is the best McDonald's I've ever enjoyed a meal . The quality of the food from here is always excellent. Fresh and hot ,I have not been disappointed yet.

We ordered food and were served much later that may other customers that came after us. And that too after we reminded the person who took our order

Waited 10 min Just to order at front counter. Waited 20 min to get order. Staff moved at a snails pace. Not a care in the world. Lol. Ice machine not working. 90 degrees out that day and NO ice for drinks! Steak bagel sandwich not made right. Floor slippery. Worst McDonald I have ever been to

They typically get pretty busy and seem to have a hard time keeping the dining area clean. They also have a hard time with the rewards program Everytime!

The Warrensburg, NY McD's was the worst experience at the Golden Arches I ever had. Restaurant was unclean and understocked in essential items - ketchup, cup lids, straws. When I went to the counter to ask for straws I think I stood there for 2 to 3 minutes waiting for an employee to at least address I had a question or request. There were more than enough employees in the back and about half a dozen I made eye contact with and yet had to grab someone's attention just for straws. I hope McDonald's corporate actually reads reviews on their stores. This one needs a full overhaul with management.

We made a mistake (trust me, we were the ones that made them mess up) and when we went back in to ask for the missing food they were so kind. They also have a disabled worker and that made me so happy to see. They seem to have a good social environment there for the people working. There was a chill worker who handed us our food when we dined in another day and he was a very funny guy.

There always seems to be a long line for the drive thru.. I asked for no pickles and it's like they doubled everything else which made my burger messy.. But they have had great deals lately.. They are very helpful and friendly..

Terrible McDonald’s location. Cold fries, not enough sauce on my spicy mccrispy and a long wait. When I asked for a buffalo sauce I was told it was 25 cents, offered to pay it and was told to go to the back of the line if I wanted it. Rudest employee ( I believe manager) is the shorter gentlemen with the short hair and glasses, very unfriendly. Bathrooms were dirty too

Service was at best decent. No one working registers. People had to either stand and wait multiple minutes before even being acknowledged. Or get tired of waiting and use the kiosk. Multiple tables were dirty. The beverage and condiment area was a disaster. No napkins are available unless you were able to get some employees' attention to get some.